Call Center Representative Salary in Allentown, PA

A Call Center Representative in Allentown, PA, earns an average salary of around $37,880 per year. This figure can vary based on experience, skills, and the specific company. For those just starting, salaries can be lower, while more experienced representatives can earn significantly more.

Factors that can influence salary include the representative's ability to handle calls efficiently, their customer service skills, and their knowledge of the products or services they support. Some call centers offer bonuses and incentives, which can increase the total annual earnings. Additionally, representatives who work in industries with higher demand, such as healthcare or finance, may see higher salaries.

1. Emmaus, PA
   Average Salary: $50,000
   In Emmaus, PA, you can find fulfilling work with companies like Lehigh Valley Health Network. The area offers a mix of healthcare and retail call center roles. The community is supportive, making it a great place to start or advance your career.
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2. Scranton, PA
   Average Salary: $45,159
   Scranton, PA, is home to many call center jobs, especially with companies like The Vertex Company. The city provides a welcoming environment for professionals. The cost of living is reasonable, and the community is tight-knit.
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3. Lancaster, PA
   Average Salary: $45,050
   Lancaster, PA, offers a variety of call center positions, particularly with firms like Aramark. The area is known for its strong community and lower cost of living. It's a great place for those looking to balance work and life.
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4. York, PA
   Average Salary: $41,158
   York, PA, has many call center opportunities, especially with companies like WellSpan Health. The city is known for its friendly atmosphere and affordable living. It's a great spot for career growth and stability.
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5. Doylestown, PA
   Average Salary: $40,162
   Doylestown, PA, provides a range of call center jobs, particularly with companies like Comcast. The area is historic and charming, offering a good quality of life. It's a great place for those who value community and work-life balance.
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6. Philadelphia, PA
   Average Salary: $38,497
   Philadelphia, PA, is a hub for call center jobs, with companies like Comcast and Independence Blue Cross. The city offers a vibrant culture and many opportunities for career advancement. It's a dynamic place to work and live.
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7. Reading, PA
   Average Salary: $38,343
   Reading, PA, offers various call center roles, especially with companies like Reading Blue Mountain and Berks County. The area is known for its affordable living and strong community. It's a great place for those looking to build a stable career.
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8. Harrisburg, PA
   Average Salary: $36,407
   Harrisburg, PA, has many call center jobs, particularly with state government and companies like UPMC. The city offers a mix of urban and suburban living. It's a good place for those who want a stable job and a good quality of life.
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9. Bethlehem, PA
   Average Salary: $33,807
   Bethlehem, PA, offers a variety of call center positions, especially with companies like Lehigh Valley Health Network. The area is known for its strong community and affordable living. It's a great place for those looking to balance work and life.
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10. Macungie, PA
    Average Salary: $30,429
    Macungie, PA, provides a range of call center jobs, particularly with companies like Air Products. The area is known for its strong community and lower cost of living. It's a great place for those looking to build a stable career.
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1. People First Federal Credit Union
   Average Salary: $43,929
   People First Federal Credit Union offers Call Center Representative jobs in Allentown, PA. They focus on providing excellent customer service. This company operates in multiple locations across Pennsylvania.
   




2. iQor
   Average Salary: $29,250
   iQor provides Call Center Representative jobs in Allentown, PA. They offer a dynamic work environment with opportunities for growth. iQor operates in various locations, providing a wide range of services.
   

1. Technical Account Manager
   Average Salary: $98,625
   This role involves managing client relationships and ensuring satisfaction. Companies in Allentown, such as tech firms, seek professionals who can handle technical queries. They need someone who can communicate effectively and resolve issues.
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2. Sales Support Specialist
   Average Salary: $76,333
   Supporting sales teams is key in this job. Companies in Allentown, like retail chains, need individuals who can assist with customer inquiries and sales processes. They focus on enhancing the customer experience and driving sales.
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3. Account Manager
   Average Salary: $71,096
   Managing client accounts is a crucial task. Financial institutions in Allentown, such as banks, look for professionals who can maintain strong relationships. They need someone who can understand client needs and provide tailored solutions.
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4. Customer Care Specialist
   Average Salary: $49,633
   Providing excellent customer service is essential. Companies in Allentown, including service providers, need individuals who can handle customer inquiries and complaints. They focus on resolving issues and ensuring customer satisfaction.
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5. Appointment Setter
   Average Salary: $45,312
   Scheduling appointments is a vital part of this role. Businesses in Allentown, such as healthcare providers, seek professionals who can coordinate meetings. They need someone who can communicate effectively and manage schedules efficiently.
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6. Claims Processor
   Average Salary: $41,362
   Handling insurance claims is a key responsibility. Insurance companies in Allentown need individuals who can review and process claims. They focus on ensuring claims are processed accurately and timely.
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7. Billing Specialist
   Average Salary: $41,197
   Managing billing and invoicing is important. Companies in Allentown, such as utility firms, look for professionals who can handle billing tasks. They need someone who can ensure accurate billing and resolve any billing issues.
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8. Customer Service Representative
   Average Salary: $37,379
   Providing support to customers is a daily task. Retailers in Allentown need individuals who can assist with product inquiries and complaints. They focus on ensuring a positive customer experience and resolving issues quickly.
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9. Telemarketer
   Average Salary: $30,214
   Making outbound calls is a primary duty. Companies in Allentown, such as marketing firms, seek professionals who can reach out to potential customers. They need someone who can communicate effectively and generate leads.
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