Call Center Representative Salary in Birmingham, AL

A Call Center Representative in Birmingham, Alabama, earns an average salary of around $33,964 per year. This figure can vary based on experience, skills, and the specific company. Many representatives start at the lower end of the salary range, with entry-level positions offering salaries around $23,000 to $25,000. As representatives gain experience and improve their skills, they can see their salaries increase.

Several factors can influence a Call Center Representative's salary. These include the size of the company, the industry they work in, and their performance. Some representatives may also receive bonuses or commissions, which can add to their earnings. For those willing to work overtime or on weekends, there may be additional pay opportunities. With dedication and hard work, many representatives find that their salaries can grow over time.

1. Hoover, AL
   Average Salary: $37,554
   In Hoover, AL, you can find call center jobs with companies like Verizon and AT&T. These roles offer a chance to work in a dynamic environment. The city's business-friendly atmosphere makes it a great place to start or grow a career.
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2. Madison, AL
   Average Salary: $35,858
   Madison, AL, is home to several call center opportunities. Companies such as Toyota and Mercedes-Benz offer stable positions. The city's growing economy provides a solid foundation for career development.
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3. Tuscaloosa, AL
   Average Salary: $35,438
   Tuscaloosa, AL, has a range of call center jobs. Local companies like Alabama Power and the University of Alabama offer good positions. The city's vibrant community makes it a pleasant place to work.
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4. Gadsden, AL
   Average Salary: $33,234
   Gadsden, AL, offers call center roles with companies like Nokia and Blue Cross Blue Shield. These jobs provide a chance to work in a supportive environment. The city's friendly atmosphere is ideal for career growth.
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5. Huntsville, AL
   Average Salary: $31,069
   Huntsville, AL, is known for its tech industry, offering many call center jobs. Companies like NASA and Microsoft provide excellent opportunities. The city's innovative spirit makes it a great place to work.
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6. Montgomery, AL
   Average Salary: $30,897
   Montgomery, AL, has a variety of call center positions. Companies such as Blue Cross Blue Shield and the State of Alabama offer stable jobs. The city's rich history adds to its unique work environment.
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7. Mobile, AL
   Average Salary: $30,754
   Mobile, AL, offers call center jobs with companies like Sprint and Verizon. These roles provide a chance to work in a coastal city. The area's maritime industry adds a unique touch to the work environment.
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8. Florence, AL
   Average Salary: $28,350
   Florence, AL, has call center opportunities with companies like Toyota and Mercedes-Benz. These jobs offer a chance to work in a growing city. The area's friendly community makes it a great place to work.
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9. Dothan, AL
   Average Salary: $28,291
   Dothan, AL, has call center jobs with companies like Blue Cross Blue Shield and the State of Alabama. These roles offer a chance to work in a welcoming city. The area's strong sense of community adds to the work experience.
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10. Decatur, AL
    Average Salary: $27,500
    Decatur, AL, offers call center positions with companies like Toyota and Mercedes-Benz. These jobs provide a chance to work in a growing city. The area's friendly atmosphere makes it a great place to work.
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1. Weil Wrecker Service Inc.
   Average Salary: $50,000
   Weil Wrecker Service Inc. offers Call Center Representative jobs with a competitive salary. They provide roadside assistance and towing services. Their operations span across multiple locations in Birmingham, AL.
   

   
   

2. America's First Federal Credit Union
   Average Salary: $35,933
   America's First Federal Credit Union provides Call Center Representative jobs with a good salary. They focus on financial services and have branches in Birmingham, AL. Their representatives handle customer inquiries and support.
   

   
   

3. Quest Diagnostics
   Average Salary: $34,750
   Quest Diagnostics offers Call Center Representative jobs with a solid salary. They are a leading provider of diagnostic information services. Their call center operates in Birmingham, AL, assisting patients and healthcare providers.
   

   
   

4. Home Franchise Concepts
   Average Salary: $32,300
   Home Franchise Concepts provides Call Center Representative jobs with a decent salary. They offer home services and operate in Birmingham, AL. Their representatives handle customer calls and support.
   

   
   

5. Gastro Health
   Average Salary: $31,767
   Gastro Health offers Call Center Representative jobs with a competitive salary. They focus on gastroenterology services and have locations in Birmingham, AL. Their representatives assist with patient inquiries and support.
   

   
   

6. Signify Health
   Average Salary: $30,000
   Signify Health provides Call Center Representative jobs with a good salary. They offer healthcare services and operate in Birmingham, AL. Their representatives handle customer calls and support.
   

   
   

7. Genesis Call Center, LLC
   Average Salary: $23,500
   Genesis Call Center, LLC offers Call Center Representative jobs with a lower salary. They provide call center services and operate in Birmingham, AL. Their representatives handle customer inquiries and support.
   

1. Technical Account Manager
   Average Salary: $84,038
   This role involves managing client accounts and ensuring satisfaction. Companies like IBM and AT&T in Birmingham offer these positions. They focus on maintaining strong relationships with clients.
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2. Account Manager
   Average Salary: $70,133
   Account managers work to grow and maintain client relationships. Firms such as Accenture and Deloitte in Birmingham seek professionals for this role. They handle client needs and ensure satisfaction.
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3. Billing Specialist
   Average Salary: $45,034
   Billing specialists ensure accurate invoicing and payment processing. Companies like Verizon and AT&T in Birmingham hire for these positions. They work closely with clients to resolve billing issues.
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4. Technical Support Specialist
   Average Salary: $43,576
   Technical support specialists provide assistance with technical issues. Firms such as Microsoft and Apple in Birmingham offer these roles. They help users troubleshoot and resolve technical problems.
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5. Sales Support Specialist
   Average Salary: $43,082
   Sales support specialists help the sales team achieve their goals. Companies like Oracle and SAP in Birmingham look for these professionals. They provide data and insights to improve sales strategies.
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6. Customer Care Specialist
   Average Salary: $41,882
   Customer care specialists handle customer inquiries and complaints. Firms such as Comcast and AT&T in Birmingham offer these positions. They ensure customers have a positive experience.
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7. Telemarketer
   Average Salary: $41,250
   Telemarketers make outbound calls to potential customers. Companies like T-Mobile and Verizon in Birmingham hire for these roles. They promote products and services and gather information from potential clients.
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8. Appointment Setter
   Average Salary: $40,956
   Appointment setters schedule meetings and appointments for sales teams. Firms such as Microsoft and IBM in Birmingham seek these professionals. They play a key role in the sales process by connecting potential clients with sales representatives.
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9. Claims Processor
   Average Salary: $40,807
   Claims processors review and approve insurance claims. Companies like Allstate and State Farm in Birmingham offer these positions. They ensure claims are handled efficiently and accurately.
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10. Customer Service Representative
    Average Salary: $32,759
    Customer service representatives assist customers with their needs. Firms such as Comcast and AT&T in Birmingham hire for these roles. They handle inquiries, complaints, and provide information to customers.
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