Call Center Representative Salary in Charlotte, NC

In Charlotte, NC, a Call Center Representative can expect to earn a competitive salary. The average annual salary for this role is around $38,051. This figure can vary based on experience, skills, and the specific employer. Many representatives start at the lower end of the salary range, with entry-level positions offering around $25,450 per year. As experience grows, so does the potential for higher earnings, with top earners reaching up to $62,000 annually.

Several factors can influence salary levels for Call Center Representatives. These include the size of the company, the industry, and the specific responsibilities of the role. For example, representatives working in larger companies or in industries with higher demand for customer service skills may see higher salaries. Additionally, those with additional certifications or specialized skills, such as bilingual abilities, may also command higher pay. It is important for job seekers to consider these factors when evaluating potential job opportunities.

1. Huntersville, NC
   Average Salary: $43,250
   In Huntersville, you can find rewarding roles in customer service. Companies like Bank of America and Lowe's offer great opportunities. The area's business-friendly environment supports career growth.
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2. Raleigh, NC
   Average Salary: $37,347
   Raleigh provides a vibrant job market for those in the customer service field. With major employers like IBM and Red Hat, you can expect a dynamic work environment. The city's tech-focused economy offers many growth opportunities.
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3. High Point, NC
   Average Salary: $35,750
   High Point is known for its furniture industry, which creates many jobs in customer support. Companies such as Thomas Built Buses and Stanley Black & Decker offer stable positions. The city's welcoming atmosphere makes it a great place to work.
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4. Burlington, NC
   Average Salary: $35,671
   Burlington offers a mix of manufacturing and retail jobs, providing solid options for customer service roles. Companies like HanesBrands and Volvo offer reliable employment. The city's growing economy supports career advancement.
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5. Fort Mill, SC
   Average Salary: $34,619
   Fort Mill is a hub for manufacturing and logistics, offering many opportunities in customer service. Companies like Bank of America and Sonoco Products provide excellent career paths. The city's business-friendly environment fosters professional growth.
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6. Greensboro, NC
   Average Salary: $34,245
   Greensboro has a diverse job market with many opportunities in customer service. Companies like Wells Fargo and Cone Health offer stable positions. The city's vibrant culture and growing economy make it an attractive place to work.
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7. Columbia, SC
   Average Salary: $34,223
   Columbia offers a range of customer service jobs in various industries. Employers like AT&T and Boeing provide excellent career opportunities. The city's growing economy and diverse job market support professional growth.
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8. Asheville, NC
   Average Salary: $34,007
   Asheville provides a unique blend of outdoor beauty and job opportunities in customer service. Companies like Blue Cross Blue Shield and Biltmore Estate offer rewarding positions. The city's vibrant culture and scenic environment make it a great place to work.
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9. Concord, NC
   Average Salary: $33,975
   Concord offers many customer service roles, especially in the finance and healthcare sectors. Companies like Bank of America and Atrium Health provide stable employment. The city's growing economy supports career advancement.
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10. Gastonia, NC
    Average Salary: $33,388
    Gastonia has a strong job market with many opportunities in customer service. Companies like Duke Energy and SPX FLOW offer reliable positions. The city's welcoming atmosphere and growing economy make it a great place to work.
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1. Progressive
   Average Salary: $43,000
   Progressive offers Call Center Representative jobs with a focus on customer service and insurance. They operate in Charlotte, NC, and other locations nationwide.
   




2. Acosta Heating Cooling & Electrical
   Average Salary: $41,450
   Acosta Heating Cooling & Electrical provides Call Center Representative jobs with a focus on customer service and technical support. They operate in Charlotte, NC, and other locations.
   




3. Human Coalition
   Average Salary: $40,279
   Human Coalition offers Call Center Representative jobs with a focus on social services and community support. They operate in Charlotte, NC, and other locations.
   




4. Duke Energy
   Average Salary: $40,000
   Duke Energy provides Call Center Representative jobs with a focus on customer service and utility support. They operate in Charlotte, NC, and other locations.
   




5. Spectrum
   Average Salary: $39,510
   Spectrum offers Call Center Representative jobs with a focus on customer service and telecommunications. They operate in Charlotte, NC, and other locations.
   




6. Preferred Parking Service, LLC
   Average Salary: $35,700
   Preferred Parking Service, LLC provides Call Center Representative jobs with a focus on customer service and parking management. They operate in Charlotte, NC, and other locations.
   




7. Carolina Asthma & Allergy Center
   Average Salary: $34,750
   Carolina Asthma & Allergy Center offers Call Center Representative jobs with a focus on customer service and healthcare support. They operate in Charlotte, NC, and other locations.
   




8. TRANZACT
   Average Salary: $34,167
   TRANZACT provides Call Center Representative jobs with a focus on customer service and financial transactions. They operate in Charlotte, NC, and other locations.
   




9. VXI Global Solutions
   Average Salary: $34,000
   VXI Global Solutions offers Call Center Representative jobs with a focus on customer service and global support. They operate in Charlotte, NC, and other locations.
   




10. TTI Floor Care North America Inc.
    Average Salary: $33,000
    TTI Floor Care North America Inc. provides Call Center Representative jobs with a focus on customer service and floor care. They operate in Charlotte, NC, and other locations.
    

1. Technical Account Manager
   Average Salary: $111,220
   This role involves managing client accounts and ensuring satisfaction with technical services. Companies like IBM and SAP in Charlotte offer these positions. They focus on maintaining strong relationships with clients.
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2. Account Manager
   Average Salary: $83,610
   Account managers work with clients to understand their needs and provide solutions. In Charlotte, firms like Deloitte and Accenture offer these roles. They often handle multiple accounts and ensure customer satisfaction.
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3. Claims Processor
   Average Salary: $60,018
   Claims processors review and approve insurance claims. They work for companies like State Farm and Allstate in Charlotte. This job requires attention to detail and strong communication skills.
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4. Appointment Setter
   Average Salary: $56,108
   Appointment setters contact potential clients to schedule meetings. They work for companies like Real Estate firms and medical offices in Charlotte. This role involves good communication and organizational skills.
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5. Sales Support Specialist
   Average Salary: $52,408
   Sales support specialists assist the sales team in achieving their goals. They work for companies like Microsoft and Google in Charlotte. This job involves data analysis and customer support.
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6. Billing Specialist
   Average Salary: $47,357
   Billing specialists handle invoicing and payment processing for clients. They work for companies like AT&T and Verizon in Charlotte. This role requires accuracy and attention to detail.
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7. Customer Care Specialist
   Average Salary: $43,375
   Customer care specialists provide support to clients. They work for companies like Comcast and Spectrum in Charlotte. This job involves resolving issues and ensuring customer satisfaction.
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8. Telemarketer
   Average Salary: $39,544
   Telemarketers contact potential customers to promote products or services. They work for companies like T-Mobile and Sprint in Charlotte. This role requires strong communication and persuasion skills.
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9. Customer Service Representative
   Average Salary: $32,594
   Customer service representatives assist customers with inquiries and issues. They work for companies like Bank of America and Wells Fargo in Charlotte. This job involves problem-solving and excellent communication.
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