Call Center Representative Salary in Concord, CA

A Call Center Representative in Concord, CA, earns an average salary of around $45,350 per year. This figure can vary based on experience and specific skills. Those new to the field might start at the lower end of the salary range, while experienced professionals can reach higher earnings.

Factors that can influence salary include the size of the company, the industry, and the specific responsibilities of the role. Some call centers may offer additional benefits, such as health insurance, retirement plans, and paid time off, which can enhance the overall compensation package. Job seekers should consider these elements when evaluating job offers.

1. Fairfield, CA
   Average Salary: $59,636
   In Fairfield, you can find call center jobs with companies like Kaiser Permanente and Blue Shield. These roles offer a chance to help people with their healthcare needs. The area provides a mix of urban and suburban settings, making it a great place to work and live.
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2. Napa, CA
   Average Salary: $58,237
   Napa offers call center positions with companies such as Robert Mondavi Winery and Sterling Vineyards. Working here means you can enjoy the beautiful wine country scenery while assisting customers. The area is known for its friendly atmosphere and outdoor activities.
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3. Vallejo, CA
   Average Salary: $49,000
   Vallejo has call center jobs with companies like Tesla and the U.S. Navy. These roles offer opportunities to work with cutting-edge technology and support important services. The city's waterfront location provides a unique and vibrant environment.
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4. Livermore, CA
   Average Salary: $48,372
   Livermore features call center jobs with companies like Lawrence Livermore National Laboratory and Sandia National Laboratories. These positions allow you to contribute to important research and development projects. The area is known for its safety and family-friendly communities.
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5. Antioch, CA
   Average Salary: $38,000
   In Antioch, call center jobs with companies like Kaiser Permanente and Blue Shield are available. These roles offer the chance to support healthcare needs in the community. The city has a mix of historic charm and modern amenities, making it a pleasant place to work and live.
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1. The Plus Group
   Average Salary: $40,000
   The Plus Group offers Call Center Representative jobs in Concord, CA. They focus on customer service and support. They have locations in multiple cities across the U.S.
   




2. Acara Solutions
   Average Salary: $40,000
   Acara Solutions provides Call Center Representative jobs in Concord, CA. They offer a variety of services including customer care and technical support. They operate in several cities nationwide.
   




3. Bay Alarm Company
   Average Salary: $39,833
   Bay Alarm Company has Call Center Representative positions in Concord, CA. They specialize in security and monitoring services. They serve customers in many locations across the U.S.
   




4. Driven Brands
   Average Salary: $36,900
   Driven Brands offers Call Center Representative jobs in Concord, CA. They focus on providing customer service and support for their products. They have locations in various cities across the country.
   

1. Account Manager
   Average Salary: $88,322
   This role involves managing client accounts and ensuring satisfaction. Companies in Concord, CA, like tech firms and financial services, offer these positions. They focus on building strong relationships with clients.
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2. Claims Processor
   Average Salary: $57,700
   This job requires handling insurance claims. Firms in Concord, CA, such as insurance companies, need these professionals. They review claims, verify information, and process payments.
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3. Billing Specialist
   Average Salary: $48,562
   This position deals with invoicing and payment processing. Healthcare providers and utility companies in Concord, CA, hire for these roles. They ensure accurate billing and follow up on payments.
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4. Sales Support Specialist
   Average Salary: $47,242
   This role assists the sales team by managing data and providing support. Tech companies and retail businesses in Concord, CA, offer these jobs. They help in tracking sales and customer interactions.
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5. Appointment Setter
   Average Salary: $46,000
   This job involves scheduling appointments for clients. Real estate agencies and healthcare providers in Concord, CA, need these professionals. They coordinate meetings and ensure smooth operations.
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6. Customer Care Specialist
   Average Salary: $40,000
   This role focuses on resolving customer issues. Companies in Concord, CA, like retail and service providers, hire for these positions. They aim to enhance customer satisfaction and loyalty.
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7. Customer Service Representative
   Average Salary: $39,498
   This position involves assisting customers with inquiries and issues. Many businesses in Concord, CA, such as retail and tech firms, offer these jobs. They provide support and ensure a positive customer experience.
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