Call Center Representative Salary in Des Moines, IA

In Des Moines, IA, the average salary for a Call Center Representative is around $38,432 per year. This figure can vary based on experience and specific skills. Those just starting may earn closer to $26,000, while more experienced representatives can make up to $49,000 annually. This range offers a good opportunity for growth and advancement.

Factors that can influence salary include the size of the company, the industry, and the representative's performance. Companies in larger industries or those with more demanding roles may offer higher wages. Additionally, representatives who excel in customer service and problem-solving often see quicker promotions and salary increases. This career path provides a solid foundation for those looking to build a stable and rewarding career.

1. Sioux City, IA
   Average Salary: $58,586
   In Sioux City, you can find call center jobs with companies like Tyson Foods and UnityPoint Health. These roles offer a chance to support customers and contribute to well-known brands. The city's welcoming atmosphere makes it a great place to work and live.
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2. West Des Moines, IA
   Average Salary: $40,305
   West Des Moines is home to many call center opportunities, especially with companies like Principal Financial Group and Hy-Vee. Working here means you'll be part of a thriving business community. The city offers a good balance of work and leisure.
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3. Iowa City, IA
   Average Salary: $37,234
   Iowa City offers call center positions with organizations like the University of Iowa Hospitals & Clinics. These jobs provide a chance to assist patients and their families. The city's vibrant culture and educational opportunities add to the appeal.
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4. Marshalltown, IA
   Average Salary: $37,108
   In Marshalltown, call center jobs are available with companies such as Hy-Vee and Rockwell Collins. These roles allow you to help customers and be part of the local business scene. The community's friendly nature makes it a pleasant place to work.
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5. Cedar Rapids, IA
   Average Salary: $35,725
   Cedar Rapids has many call center jobs, especially with companies like Rockwell Collins and UnityPoint Health. These positions offer a chance to support customers and be part of a dynamic industry. The city's rich history and modern amenities make it a great place to live and work.
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6. Urbandale, IA
   Average Salary: $35,286
   Urbandale offers call center opportunities with companies like Principal Financial Group and Hy-Vee. These roles provide a chance to assist customers and be part of a growing business community. The city's suburban feel and access to amenities add to its appeal.
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7. Waterloo, IA
   Average Salary: $32,667
   Waterloo has call center jobs with companies like John Deere and Rockwell Collins. These roles offer a chance to support customers and be part of a strong industrial presence. The city's blend of tradition and innovation makes it an interesting place to work.
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8. Newton, IA
   Average Salary: $32,000
   In Newton, call center positions are available with companies like Hy-Vee and Rockwell Collins. These jobs provide a chance to assist customers and be part of the local business community. The city's friendly atmosphere and small-town charm add to its appeal.
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9. Davenport, IA
   Average Salary: $30,637
   Davenport offers call center jobs with companies like UnityPoint Health and Hy-Vee. These roles allow you to help customers and be part of a vibrant business environment. The city's scenic location and cultural attractions make it a great place to work and live.
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1. Cetera Financial Group
   Average Salary: $47,000
   Cetera Financial Group offers Call Center Representative jobs in Des Moines, IA. They focus on providing financial services. Employees work in a supportive environment, handling customer inquiries and support. The company operates nationwide, with a strong presence in financial hubs.
   




2. The Waldinger Corporation
   Average Salary: $42,338
   The Waldinger Corporation provides Call Center Representative positions in Des Moines, IA. They specialize in customer service and support for various industries. Employees assist customers with inquiries and issues. The company operates in multiple states, offering diverse opportunities.
   




3. TWC Services Inc
   Average Salary: $38,505
   TWC Services Inc offers Call Center Representative jobs in Des Moines, IA. They focus on providing customer service for various clients. Employees handle calls, answer questions, and resolve issues. The company operates in multiple locations, offering a dynamic work environment.
   




4. TEKsystems
   Average Salary: $36,400
   TEKsystems provides Call Center Representative positions in Des Moines, IA. They offer customer service and support for technology companies. Employees assist with technical inquiries and support. The company operates in many cities, providing a wide range of opportunities.
   




5. UnityPoint Health
   Average Salary: $33,883
   UnityPoint Health offers Call Center Representative jobs in Des Moines, IA. They focus on healthcare customer service. Employees handle patient inquiries, appointments, and support. The company operates in multiple states, providing a stable work environment.
   




6. Infosys
   Average Salary: $31,433
   Infosys provides Call Center Representative positions in Des Moines, IA. They offer customer service for IT services. Employees assist with technical support and inquiries. The company operates globally, offering diverse career paths.
   




7. Signify Health
   Average Salary: $30,000
   Signify Health offers Call Center Representative jobs in Des Moines, IA. They focus on healthcare services. Employees handle patient inquiries, support, and scheduling. The company operates in multiple states, providing a supportive work environment.
   




8. DataStaff, Inc.
   Average Salary: $29,000
   DataStaff, Inc. provides Call Center Representative positions in Des Moines, IA. They offer customer service for various industries. Employees assist with inquiries, support, and problem-solving. The company operates in multiple locations, offering a dynamic work environment.
   

1. Telemarketer
   Average Salary: $95,059
   Telemarketers reach out to potential clients to promote products or services. They work for companies like Verizon and AT&T. This role involves making calls and handling responses.
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2. Account Manager
   Average Salary: $81,835
   Account Managers build relationships with clients to ensure satisfaction. They work for firms like Wells Fargo and American Express. This role requires strong communication and problem-solving skills.
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3. Technical Account Manager
   Average Salary: $81,309
   Technical Account Managers support clients with technical issues. They work for tech companies like Microsoft and IBM. This role combines technical skills with customer service.
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4. Customer Care Specialist
   Average Salary: $50,411
   Customer Care Specialists assist clients with inquiries and issues. They work for companies like Comcast and Spectrum. This role focuses on resolving problems and providing excellent service.
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5. Claims Processor
   Average Salary: $47,913
   Claims Processors handle insurance claims. They work for firms like State Farm and Allstate. This role involves reviewing claims and making decisions based on policy details.
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6. Sales Support Specialist
   Average Salary: $45,986
   Sales Support Specialists assist the sales team with administrative tasks. They work for companies like Amazon and Best Buy. This role helps in managing sales processes and customer data.
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7. Appointment Setter
   Average Salary: $44,557
   Appointment Setters schedule meetings for sales teams. They work for companies like Real Estate firms and Insurance agencies. This role involves contacting potential clients and arranging appointments.
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8. Billing Specialist
   Average Salary: $44,037
   Billing Specialists manage invoicing and payments. They work for healthcare providers and utility companies. This role ensures accurate billing and timely payments.
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9. Customer Service Representative
   Average Salary: $36,461
   Customer Service Representatives help customers with their needs. They work for companies like Delta Airlines and Marriott. This role focuses on providing support and resolving issues.
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