Call Center Representative Salary in Durham, NC

A Call Center Representative in Durham, NC, can expect to earn a competitive salary. The average annual salary for this role is around $32,331. This figure can vary depending on experience, skills, and the specific employer. Many representatives start at the lower end of the salary range, but with time and additional training, they can move up to higher pay brackets.

Several factors can influence the salary of a Call Center Representative. These include the size of the company, the industry, and the specific responsibilities of the role. For example, representatives who handle more complex tasks or work in high-demand industries may earn more. Additionally, those with certifications or advanced skills can command higher salaries. Networking and gaining experience can also lead to better-paying opportunities.

1. Wilmington, NC
   Average Salary: $44,073
   In Wilmington, you can find call center jobs with companies like Novant Health and Cape Fear Valley Health. These roles offer a chance to help people and grow your career. Wilmington's vibrant community and coastal location make it a great place to work and live.
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2. Hickory, NC
   Average Salary: $39,618
   Hickory offers call center positions with companies such as Lowe's and Duke Energy. Working here means you'll be part of a team that supports customers every day. Hickory's friendly atmosphere and outdoor activities make it a nice place to work and relax.
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3. Wake Forest, NC
   Average Salary: $38,193
   Wake Forest has call center jobs with companies like Fidelity Investments and Wake Forest Baptist Health. These roles provide opportunities to assist customers and advance your skills. Wake Forest's historic charm and educational institutions add to its appeal.
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4. Raleigh, NC
   Average Salary: $37,347
   In Raleigh, you can find call center positions with companies such as IBM and SAS. These roles offer a chance to help clients and grow your career. Raleigh's vibrant culture and tech industry make it a dynamic place to work and live.
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5. High Point, NC
   Average Salary: $35,750
   High Point offers call center jobs with companies like HanesBrands and Thomas & Betts. Working here means you'll be part of a team that supports customers daily. High Point's rich history and friendly community make it a great place to work and live.
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6. Burlington, NC
   Average Salary: $35,671
   Burlington has call center positions with companies like Sodexo and Duke Energy. These roles provide opportunities to assist customers and advance your skills. Burlington's growing economy and outdoor attractions add to its appeal.
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7. Greensboro, NC
   Average Salary: $34,245
   In Greensboro, you can find call center jobs with companies like IBM and Duke Energy. These roles offer a chance to help clients and grow your career. Greensboro's vibrant arts scene and educational institutions make it a dynamic place to work and live.
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8. Morrisville, NC
   Average Salary: $34,100
   Morrisville offers call center positions with companies like IBM and Fidelity Investments. Working here means you'll be part of a team that supports customers every day. Morrisville's growing economy and proximity to Raleigh add to its appeal.
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9. Cary, NC
   Average Salary: $34,011
   In Cary, you can find call center jobs with companies like SAS and IBM. These roles provide opportunities to assist customers and advance your skills. Cary's vibrant community and tech industry make it a dynamic place to work and live.
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10. Garner, NC
    Average Salary: $32,500
    Garner has call center positions with companies like Fidelity Investments and Sodexo. Working here means you'll be part of a team that supports customers daily. Garner's growing economy and family-friendly environment add to its appeal.
    Find Call Center Representative jobs in Garner, NC
    

1. Aramark
   Average Salary: $35,000
   Aramark offers Call Center Representative jobs in Durham, NC. They provide customer service for various clients. Aramark operates in many locations, including schools, hospitals, and sports venues.
   




2. Signify Health
   Average Salary: $30,000
   Signify Health has Call Center Representative positions in Durham, NC. They focus on healthcare services. Their work helps connect patients with healthcare providers. They serve many areas across the country.
   




3. Excel Fitness
   Average Salary: $27,750
   Excel Fitness offers Call Center Representative jobs in Durham, NC. They provide customer service for fitness centers. Excel Fitness operates multiple locations in the region, focusing on health and wellness.
   

1. Technical Account Manager
   Average Salary: $108,762
   This role involves managing client accounts and providing technical support. Companies like IBM and Cisco in Durham offer this opportunity. It requires strong communication skills and technical knowledge.
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2. Account Manager
   Average Salary: $81,387
   Account managers build and maintain relationships with clients. Firms such as SAS Institute and Red Hat in Durham seek professionals for this role. It involves understanding client needs and providing solutions.
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3. Appointment Setter
   Average Salary: $71,419
   Appointment setters contact potential clients to schedule meetings. Companies like Duke Energy and Progress Energy in Durham hire for this position. It requires good communication and organizational skills.
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4. Sales Support Specialist
   Average Salary: $55,657
   Sales support specialists assist the sales team by managing data and providing reports. Firms like Lenovo and Epic Systems in Durham offer these jobs. It involves strong analytical skills and attention to detail.
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5. Billing Specialist
   Average Salary: $44,104
   Billing specialists handle invoicing and payment processing. Companies such as Duke Health and Cone Health in Durham need these professionals. It requires accuracy and knowledge of billing systems.
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6. Customer Care Specialist
   Average Salary: $40,079
   Customer care specialists handle customer inquiries and complaints. Businesses like Verizon and AT&T in Durham offer these roles. It involves strong problem-solving skills and empathy.
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7. Claims Processor
   Average Salary: $39,429
   Claims processors review and approve insurance claims. Companies like Geico and State Farm in Durham hire for this role. It requires attention to detail and knowledge of insurance policies.
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8. Customer Service Representative
   Average Salary: $33,884
   Customer service representatives assist customers with questions and issues. Firms like Best Buy and Target in Durham offer these positions. It involves strong communication and customer service skills.
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9. Telemarketer
   Average Salary: $30,100
   Telemarketers contact potential customers to promote products or services. Companies like T-Mobile and Sprint in Durham hire for this role. It requires strong communication skills and the ability to handle rejection.
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