Call Center Representative Salary in Madison, WI

A Call Center Representative in Madison, WI, earns an average salary of around $38,992 per year. This figure can vary based on experience, skills, and the specific company. For those just starting, salaries may begin at about $30,000. As representatives gain more experience, they can expect to earn between $35,000 and $40,000 annually. Top earners in this role can make upwards of $50,000 or more.

Several factors can influence a Call Center Representative's salary. These include the size of the company, the industry they work in, and their level of education. Some companies offer bonuses and commissions, which can increase overall earnings. Additionally, representatives with specialized skills, such as bilingual abilities or technical expertise, may command higher salaries. Job seekers should consider these factors when evaluating potential job offers.

1. Wausau, WI
   Average Salary: $59,093
   Wausau offers a variety of opportunities for those in customer service. Companies like Wausau Insurance and local businesses provide a range of roles. The community values teamwork and strong communication skills.
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2. Racine, WI
   Average Salary: $49,215
   Racine is home to several large employers, including Johnson Controls and Snap-on. Working here means you'll be part of a dynamic environment. The city supports professional growth and offers a good work-life balance.
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3. La Crosse, WI
   Average Salary: $46,750
   In La Crosse, you can find fulfilling roles with companies like Mayo Clinic Health System. The city's smaller size fosters a close-knit community. Employees often enjoy a supportive work atmosphere.
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4. Green Bay, WI
   Average Salary: $44,558
   Green Bay provides a vibrant job market with companies like Bellin Health and Lambeau Field. The city's rich culture and community spirit make it a great place to work. Opportunities for advancement are plentiful.
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5. Minneapolis, MN
   Average Salary: $41,318
   Minneapolis offers a bustling job market with major employers like Target and UnitedHealth Group. The city's diverse economy provides many opportunities. Professionals here value innovation and teamwork.
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6. Chicago, IL
   Average Salary: $39,606
   Chicago is a hub for business with companies like Allstate and Boeing. The city's fast-paced environment offers endless possibilities. Job seekers here benefit from a strong network and career development.
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7. Des Moines, IA
   Average Salary: $38,432
   Des Moines features a stable job market with companies like Principal Financial Group. The city's friendly atmosphere makes it easy to build professional relationships. Employees often find a good work-life balance.
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8. Springfield, IL
   Average Salary: $36,346
   Springfield offers a mix of opportunities with companies like State Farm and AB Electrolux. The city's welcoming nature makes it a great place to work. Employees here enjoy a supportive work environment.
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9. Cedar Rapids, IA
   Average Salary: $35,725
   Cedar Rapids provides a solid job market with companies like Rockwell Collins. The city's strong community ties create a supportive work environment. Opportunities for growth and development are abundant.
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10. Milwaukee, WI
    Average Salary: $35,598
    Milwaukee offers a diverse job market with companies like Harley-Davidson and Northwestern Mutual. The city's vibrant culture makes it an exciting place to work. Employees here value innovation and teamwork.
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1. Mad City Windows & Baths
   Average Salary: $54,345
   Mad City Windows & Baths offers Call Center Representative jobs in Madison, WI. They focus on customer service and support for window and bath installations. Their team works to ensure customer satisfaction and smooth operations.
   




2. UW Health
   Average Salary: $46,335
   UW Health provides Call Center Representative jobs in Madison, WI. They handle patient inquiries and support for various healthcare services. Their representatives work to ensure patients receive the best care and information.
   




3. Manpower
   Average Salary: $46,000
   Manpower offers Call Center Representative jobs in Madison, WI. They provide staffing solutions for various industries. Their representatives assist in finding the right candidates for job openings.
   




4. Progressive
   Average Salary: $42,583
   Progressive offers Call Center Representative jobs in Madison, WI. They focus on insurance services and customer support. Their representatives help customers with their insurance needs and inquiries.
   




5. Group Health Cooperative of South Central Wisconsin
   Average Salary: $36,358
   Group Health Cooperative of South Central Wisconsin provides Call Center Representative jobs in Madison, WI. They offer healthcare services and support. Their representatives assist members with their health needs and questions.
   




6. Heartland Credit Union
   Average Salary: $36,000
   Heartland Credit Union offers Call Center Representative jobs in Madison, WI. They focus on financial services and customer support. Their representatives help members with banking and financial inquiries.
   




7. PPI
   Average Salary: $32,000
   PPI offers Call Center Representative jobs in Madison, WI. They provide payment processing and support services. Their representatives assist businesses with their payment needs and transactions.
   




8. Signify Health
   Average Salary: $30,000
   Signify Health provides Call Center Representative jobs in Madison, WI. They focus on healthcare services and support. Their representatives assist in scheduling and managing healthcare appointments.
   

1. Technical Account Manager
   Average Salary: $90,291
   This role involves managing client accounts and ensuring satisfaction. The manager works closely with clients to understand their needs and resolve issues. Companies like IBM and Epic Systems offer these positions.
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2. Account Manager
   Average Salary: $75,969
   Account managers build relationships with clients. They handle client needs and ensure satisfaction. Firms like Accenture and Deloitte provide these opportunities. They focus on maintaining strong client ties.
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3. Appointment Setter
   Average Salary: $71,018
   Appointment setters make calls to schedule meetings. They work with clients to find suitable times. Companies like UnitedHealth Group and Epic Systems hire for these roles. They play a key part in client engagement.
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4. Sales Support Specialist
   Average Salary: $50,892
   Sales support specialists assist the sales team. They handle administrative tasks and support sales efforts. Firms like Amazon and Microsoft offer these positions. They help drive sales success.
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5. Billing Specialist
   Average Salary: $47,255
   Billing specialists manage client invoices. They ensure accurate billing and follow up on payments. Companies like American Family Insurance and Northwestern Mutual hire for these roles. They keep financial records in order.
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6. Customer Care Specialist
   Average Salary: $42,358
   Customer care specialists help clients with their needs. They provide support and resolve issues. Firms like Cox Communications and American Family Insurance offer these positions. They focus on client satisfaction.
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7. Claims Processor
   Average Salary: $38,280
   Claims processors handle insurance claims. They review claims and make decisions. Companies like UnitedHealth Group and Epic Systems hire for these roles. They ensure claims are processed correctly.
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8. Customer Service Representative
   Average Salary: $37,737
   Customer service representatives assist clients. They answer questions and solve problems. Firms like Amazon and Microsoft offer these positions. They provide excellent service to clients.
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9. Telemarketer
   Average Salary: $32,556
   Telemarketers make calls to potential clients. They promote products and services. Companies like Cox Communications and Northwestern Mutual hire for these roles. They engage with clients over the phone.
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