Call Center Representative Salary in Philadelphia, PA

A Call Center Representative in Philadelphia, PA, earns a competitive salary. On average, these professionals make around $38,497 per year. This figure can vary based on experience and specific skills. For those just starting, salaries may begin at the lower end of the range, around $30,000. As experience grows, so does the salary, with top earners reaching up to $51,600 annually.

Several factors influence the salary of a Call Center Representative. These include the company size, industry, and the representative's performance. Larger companies often offer higher wages. Additionally, those with specialized skills or certifications may see higher pay. Job seekers should consider these factors when looking for opportunities in Philadelphia.

1. New York, NY
   Average Salary: $48,402
   New York City offers a dynamic environment for customer service professionals. With many large companies, representatives can expect a fast-paced job. Well-known firms like Verizon and American Express provide excellent opportunities.
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2. Trenton, NJ
   Average Salary: $45,926
   Trenton provides a mix of corporate and government opportunities. Working here means dealing with a diverse range of clients. Companies like Capital Health and Mercer County offer stable positions.
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3. Lancaster, PA
   Average Salary: $45,050
   Lancaster is known for its friendly atmosphere and strong community. Representatives here enjoy a good work-life balance. Companies like Aramark and Clipper Magazine offer good career growth.
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4. Cherry Hill, NJ
   Average Salary: $44,839
   Cherry Hill has a suburban feel with many local businesses. It's a great place for those who prefer a quieter work environment. Firms like Virtua Health and Cooper University Hospital provide reliable jobs.
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5. Washington, DC
   Average Salary: $42,354
   Washington, DC, offers a unique blend of government and private sector jobs. Representatives here often interact with clients from all over the country. Companies like Verizon and T-Mobile provide exciting opportunities.
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6. York, PA
   Average Salary: $41,158
   York provides a mix of small-town charm and big-city opportunities. The cost of living is lower, making it an attractive place to work. Companies like WellSpan Health and UPMC offer good benefits.
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7. Baltimore, MD
   Average Salary: $40,091
   Baltimore offers a vibrant city experience with a mix of industries. Representatives here can find jobs in healthcare, finance, and more. Companies like Johns Hopkins and Under Armour provide diverse opportunities.
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8. Camden, NJ
   Average Salary: $39,971
   Camden is a growing city with many opportunities in various sectors. It's a place where representatives can make a real impact. Firms like Virtua Health and Cooper University Hospital offer good career paths.
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9. Pittsburgh, PA
   Average Salary: $38,386
   Pittsburgh offers a mix of urban and industrial settings. The city is known for its strong work ethic and community spirit. Companies like UPMC and Highmark provide excellent job opportunities.
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10. Reading, PA
    Average Salary: $38,343
    Reading provides a suburban environment with a variety of industries. It's a great place for those who prefer a quieter lifestyle. Companies like Reading Hospital and Berkshire Hathaway offer stable jobs.
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1. American Heritage Federal Credit Union
   Average Salary: $41,923
   American Heritage Federal Credit Union offers Call Center Representative jobs in Philadelphia, PA. They focus on providing excellent customer service. The company operates multiple branches in the Philadelphia area.
   




2. PathFinders
   Average Salary: $41,000
   PathFinders provides Call Center Representative positions in Philadelphia, PA. They work to support individuals with disabilities. Their offices are located in various parts of Philadelphia.
   




3. Philadelphia Gas Works
   Average Salary: $39,083
   Philadelphia Gas Works hires Call Center Representatives in Philadelphia, PA. They focus on delivering energy services. The company operates throughout the city of Philadelphia.
   




4. The Midtown Group
   Average Salary: $39,000
   The Midtown Group offers Call Center Representative jobs in Philadelphia, PA. They provide customer service for various clients. Their offices are located in the heart of Philadelphia.
   




5. Ascensus
   Average Salary: $37,083
   Ascensus hires Call Center Representatives in Philadelphia, PA. They focus on financial services and support. The company operates in several locations across Philadelphia.
   




6. Delaware Valley Community Health
   Average Salary: $36,667
   Delaware Valley Community Health offers Call Center Representative jobs in Philadelphia, PA. They provide healthcare services and support. Their offices are spread throughout Philadelphia.
   




7. Planned Parenthood
   Average Salary: $35,350
   Planned Parenthood hires Call Center Representatives in Philadelphia, PA. They focus on reproductive health services. The company has multiple locations in Philadelphia.
   




8. PeopleShare
   Average Salary: $34,650
   PeopleShare offers Call Center Representative jobs in Philadelphia, PA. They provide staffing and employment services. Their offices are located in various parts of Philadelphia.
   




9. DISA Global Solutions
   Average Salary: $33,788
   DISA Global Solutions hires Call Center Representatives in Philadelphia, PA. They focus on providing customer service and support. The company operates in several locations in Philadelphia.
   




10. Resources for Human Development
    Average Salary: $32,333
    Resources for Human Development offers Call Center Representative jobs in Philadelphia, PA. They provide services for people with disabilities. Their offices are located in various parts of Philadelphia.
    

1. Technical Account Manager
   Average Salary: $106,567
   This role involves managing client relationships and ensuring satisfaction with technical services. Companies like Microsoft and IBM offer these positions. They focus on resolving technical issues and providing support.
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2. Account Manager
   Average Salary: $83,519
   Account managers build and maintain relationships with clients. They work for firms like Accenture and Deloitte. Their goal is to ensure client needs are met and to drive business growth.
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3. Appointment Setter
   Average Salary: $71,482
   Appointment setters schedule meetings for sales teams. They work for companies like Salesforce and HubSpot. They need strong communication skills to book appointments effectively.
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4. Claims Processor
   Average Salary: $66,558
   Claims processors handle insurance claims. They work for companies like Allstate and Geico. They review claims, verify information, and make decisions on payments.
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5. Sales Support Specialist
   Average Salary: $53,913
   Sales support specialists assist sales teams. They work for companies like Oracle and SAP. They provide data, reports, and other resources to help close deals.
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6. Billing Specialist
   Average Salary: $52,929
   Billing specialists handle invoicing and payments. They work for companies like Comcast and Verizon. They ensure accurate billing and resolve any payment issues.
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7. Technical Support Specialist
   Average Salary: $44,300
   Technical support specialists help users with technical issues. They work for companies like Apple and Dell. They provide troubleshooting and solutions for hardware and software problems.
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8. Customer Care Specialist
   Average Salary: $43,897
   Customer care specialists assist customers with inquiries and issues. They work for companies like Amazon and Walmart. They aim to provide excellent service and resolve problems.
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9. Customer Service Representative
   Average Salary: $35,922
   Customer service reps handle customer interactions. They work for companies like AT&T and Verizon. They provide information, answer questions, and resolve complaints.
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10. Telemarketer
    Average Salary: $35,327
    Telemarketers make outbound calls to potential customers. They work for companies like TeleTech and Convergys. They promote products and services and gather information.
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