Call Center Representative Salary in Richmond, VA

A Call Center Representative in Richmond, VA, earns a competitive salary. On average, the annual salary for this role is around $35,712. This figure can vary based on experience, skills, and the specific company. Many representatives start at the lower end of the salary range, around $30,000. As they gain experience, they can move up to higher pay brackets, with some earning over $40,000 annually.

Several factors can influence the salary of a Call Center Representative. These include the size of the company, the industry, and the representative's performance. Some companies offer additional benefits, such as health insurance, retirement plans, and bonuses. These extras can make the overall compensation package quite attractive. Job seekers should consider these factors when looking for a position in Richmond, VA.

1. Alexandria, VA
   Average Salary: $39,889
   In Alexandria, VA, you can find many opportunities in customer service. Companies like Amazon and Northrop Grumman offer positions. These roles often involve helping customers with their needs and solving problems.
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2. Virginia Beach, VA
   Average Salary: $39,481
   Virginia Beach, VA, has a growing job market for those in customer support. Major employers such as Verizon and AT&T provide stable positions. These jobs focus on providing excellent service and support to clients.
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3. Winchester, VA
   Average Salary: $37,983
   Winchester, VA, offers a variety of call center jobs. Companies like Lockheed Martin and Northrop Grumman are prominent employers. These roles require strong communication skills and a focus on customer satisfaction.
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4. Charlottesville, VA
   Average Salary: $35,583
   Charlottesville, VA, provides many opportunities in customer service. Local businesses and larger companies like IBM offer positions. These jobs involve assisting customers with their inquiries and ensuring a positive experience.
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5. Newport News, VA
   Average Salary: $35,499
   Newport News, VA, has a strong demand for customer service representatives. Companies like Huntington Ingalls Industries and Verizon offer many positions. These roles focus on helping customers and resolving their issues efficiently.
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6. Henrico, VA
   Average Salary: $34,421
   Henrico, VA, offers numerous opportunities in customer service. Major employers such as AT&T and Verizon provide stable positions. These jobs require good communication skills and a focus on customer needs.
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7. Manassas, VA
   Average Salary: $34,100
   In Manassas, VA, you can find many call center jobs. Companies like Northrop Grumman and Verizon offer positions. These roles involve assisting customers and ensuring they have a positive experience.
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8. Fredericksburg, VA
   Average Salary: $33,722
   Fredericksburg, VA, provides many opportunities in customer service. Local businesses and larger companies like IBM offer positions. These jobs require strong communication skills and a focus on customer satisfaction.
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9. Roanoke, VA
   Average Salary: $32,436
   Roanoke, VA, offers a variety of call center jobs. Companies like Lockheed Martin and Northrop Grumman provide many positions. These roles focus on helping customers and ensuring they have a positive experience.
   Find Call Center Representative jobs in Roanoke, VA
   




10. Norfolk, VA
    Average Salary: $32,372
    Norfolk, VA, has a strong demand for customer service representatives. Companies like Huntington Ingalls Industries and Verizon offer many positions. These roles focus on assisting customers and resolving their issues efficiently.
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1. VCU Health System
   Average Salary: $37,114
   VCU Health System offers Call Center Representative jobs with a focus on patient care and support. The company operates in Richmond, VA, and provides a supportive environment.
   




2. Magnify
   Average Salary: $37,000
   Magnify provides Call Center Representative jobs that emphasize customer service and technical support. The company operates in Richmond, VA, and offers a dynamic work environment.
   




3. Virginia Eye Institute
   Average Salary: $36,808
   Virginia Eye Institute offers Call Center Representative jobs focused on patient scheduling and support. The company operates in Richmond, VA, and provides a professional setting.
   




4. Lingo Staffing
   Average Salary: $34,840
   Lingo Staffing provides Call Center Representative jobs that involve customer service and support. The company operates in Richmond, VA, and offers a flexible work environment.
   




5. Atlantic Vision Partners
   Average Salary: $34,014
   Atlantic Vision Partners offers Call Center Representative jobs focused on patient care and support. The company operates in Richmond, VA, and provides a supportive work environment.
   




6. King & George, LLC
   Average Salary: $33,980
   King & George, LLC provides Call Center Representative jobs that emphasize customer service and support. The company operates in Richmond, VA, and offers a collaborative environment.
   




7. Sparks Group
   Average Salary: $32,000
   Sparks Group offers Call Center Representative jobs focused on customer service and support. The company operates in Richmond, VA, and provides a dynamic work environment.
   




8. Signify Health
   Average Salary: $30,000
   Signify Health provides Call Center Representative jobs that involve patient care and support. The company operates in Richmond, VA, and offers a professional work environment.
   

1. Technical Account Manager
   Average Salary: $86,302
   This role involves managing client accounts and ensuring satisfaction. The manager works closely with clients to understand their needs. They coordinate with technical teams to resolve issues.
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2. Account Manager
   Average Salary: $79,885
   Account managers build and maintain relationships with clients. They work to understand client needs and goals. They also coordinate with internal teams to meet those needs.
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3. Appointment Setter
   Average Salary: $58,719
   Appointment setters contact potential clients to schedule meetings. They work to understand client needs and set up appointments accordingly. They play a key role in the sales process.
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4. Billing Specialist
   Average Salary: $51,514
   Billing specialists handle invoicing and payment processing. They ensure clients receive accurate bills. They also address any billing inquiries or issues.
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5. Claims Processor
   Average Salary: $49,265
   Claims processors review and evaluate claims. They ensure claims meet company guidelines. They work to resolve claims in a timely manner.
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6. Customer Care Specialist
   Average Salary: $48,796
   Customer care specialists assist clients with their needs. They handle inquiries and provide solutions. They work to ensure a positive customer experience.
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7. Sales Support Specialist
   Average Salary: $48,121
   Sales support specialists help the sales team. They provide information and resources to clients. They also assist in closing sales deals.
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8. Customer Service Representative
   Average Salary: $37,239
   Customer service reps handle customer inquiries. They provide information and resolve issues. They work to ensure customer satisfaction.
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9. Telemarketer
   Average Salary: $30,400
   Telemarketers contact potential clients by phone. They promote products or services. They work to generate leads and sales.
   Find Telemarketer jobs in Richmond, VA