Call Center Representative Salary in Washington, DC

A Call Center Representative in Washington, DC, earns an average salary of $42,138 per year. This figure can vary based on experience and specific skills. Entry-level positions may start around $32,300, while more experienced representatives can earn up to $70,250 annually.

Factors influencing salary include the size of the company, the industry, and the representative's performance. Those with additional certifications or languages can also command higher wages. Job seekers should consider these factors when aiming for a higher salary in this role.

1. Falls Church, VA
   Average Salary: $44,075
   In Falls Church, VA, a call center role offers a dynamic environment with many opportunities. Major companies like Verizon and Capital One provide excellent career growth. The area's proximity to Washington, D.C., adds to its appeal.
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2. Gaithersburg, MD
   Average Salary: $43,709
   Working in Gaithersburg, MD, as a call center agent means joining a thriving tech hub. Companies such as Lockheed Martin and Northrop Grumman offer robust training. The area's vibrant community makes it a great place to live and work.
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3. Hyattsville, MD
   Average Salary: $43,240
   Hyattsville, MD, provides a welcoming atmosphere for call center professionals. With companies like Kaiser Permanente and UnitedHealth Group, you can expect competitive pay and benefits. The city's diverse culture enhances the work experience.
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4. Fairfax, VA
   Average Salary: $42,967
   Fairfax, VA, is a prime location for call center jobs. Employers like ICF and CACI offer excellent career paths. The area's strong economy and quality schools make it ideal for families.
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5. Silver Spring, MD
   Average Salary: $42,105
   Silver Spring, MD, offers a vibrant setting for call center roles. Companies such as Discovery Communications and PBS offer dynamic work environments. The city's rich cultural scene adds to its appeal.
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6. Rockville, MD
   Average Salary: $41,921
   Rockville, MD, is known for its excellent call center opportunities. Employers like Marriott and Lockheed Martin provide great benefits. The area's beautiful parks and recreational activities make it a great place to live.
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7. Alexandria, VA
   Average Salary: $41,921
   In Alexandria, VA, a call center job offers a mix of history and modernity. Companies like Amazon and Northrop Grumman provide excellent career growth. The city's historic charm and modern amenities make it a desirable place to work.
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8. Arlington, VA
   Average Salary: $41,875
   Arlington, VA, is a bustling city for call center professionals. With companies like Deloitte and Accenture, you can expect a fast-paced work environment. The area's proximity to Washington, D.C., adds to its appeal.
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9. Woodbridge, VA
   Average Salary: $41,853
   Woodbridge, VA, offers a peaceful setting for call center jobs. Companies like Verizon and Capital One provide excellent opportunities. The area's growing community and access to nature make it a great place to work and live.
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10. Baltimore, MD
    Average Salary: $40,753
    Baltimore, MD, offers a unique environment for call center roles. Companies like Under Armour and Johns Hopkins provide diverse opportunities. The city's rich history and vibrant culture enhance the work experience.
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1. ActioNet
   Average Salary: $72,100
   ActioNet offers competitive salaries for Call Center Representatives. They provide customer service and support in Washington, DC. ActioNet focuses on technology solutions and operates in the District.
   

   
   

2. Transformations Care Network
   Average Salary: $45,840
   Transformations Care Network pays Call Center Representatives well. They offer healthcare services and support in Washington, DC. The company operates in the District and provides a supportive work environment.
   

   
   

3. Whitman-Walker Health
   Average Salary: $44,546
   Whitman-Walker Health provides a good salary for Call Center Representatives. They focus on health services and support in Washington, DC. The company operates in the District and values employee well-being.
   

   
   

4. Children's National Hospital
   Average Salary: $44,435
   Children's National Hospital offers a solid salary for Call Center Representatives. They provide pediatric healthcare services in Washington, DC. The hospital operates in the District and is known for its excellent care.
   

   
   

5. RTL Networks
   Average Salary: $38,150
   RTL Networks pays Call Center Representatives fairly. They offer media and entertainment services in Washington, DC. The company operates in the District and provides a dynamic work environment.
   

   
   

6. Senture
   Average Salary: $32,217
   Senture offers a decent salary for Call Center Representatives. They provide healthcare services and support in Washington, DC. The company operates in the District and focuses on patient care.
   

1. Technical Account Manager
   Average Salary: $123,612
   This role involves managing client accounts and ensuring satisfaction. They work closely with clients to understand their needs and provide solutions. Companies like Amazon and Microsoft offer these positions.
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2. Account Manager
   Average Salary: $112,696
   Account Managers build and maintain relationships with clients. They focus on customer satisfaction and retention. Firms such as IBM and Accenture hire for these roles.
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3. Billing Specialist
   Average Salary: $80,595
   Billing Specialists handle invoicing and payment processing. They ensure accuracy and timely billing. Companies like AT&T and Verizon often have these positions.
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4. Appointment Setter
   Average Salary: $75,108
   Appointment Setters schedule meetings and calls for sales teams. They play a key role in the sales process. Firms like Salesforce and HubSpot look for these professionals.
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5. Claims Processor
   Average Salary: $64,003
   Claims Processors handle insurance claims. They review claims and determine payouts. Companies such as Allstate and Geico offer these jobs.
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6. Technical Support Specialist
   Average Salary: $58,281
   Technical Support Specialists assist customers with technical issues. They provide solutions and support. Tech companies like Apple and Dell hire for these roles.
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7. Sales Support Specialist
   Average Salary: $50,862
   Sales Support Specialists help the sales team with administrative tasks. They manage data and support sales efforts. Companies like Oracle and SAP look for these professionals.
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8. Customer Care Specialist
   Average Salary: $50,487
   Customer Care Specialists handle customer inquiries and complaints. They aim to resolve issues and improve satisfaction. Firms such as Comcast and Verizon offer these positions.
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9. Customer Service Representative
   Average Salary: $45,153
   Customer Service Representatives assist customers with their needs. They provide information and support. Companies like Best Buy and Walmart hire for these roles.
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10. Telemarketer
    Average Salary: $37,200
    Telemarketers make outbound calls to potential customers. They promote products and services. Firms like TeleTech and Concentrix offer these positions.
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