Customer Service Associate Salary in Baltimore, MD

In Baltimore, MD, a Customer Service Associate can expect to earn a competitive salary. The average annual salary for this role is around $34,434. This figure can vary based on experience, skills, and the specific employer. For those just starting, salaries can be lower, but with experience, there is potential for growth.

Several factors can influence the salary of a Customer Service Associate. These include the size of the company, the industry, and the associate's level of education and experience. Some companies may offer additional benefits such as health insurance, retirement plans, and bonuses. These extras can make the overall compensation package quite attractive.

1. Washington, DC
   Average Salary: $40,427
   In Washington, DC, a Customer Service Associate can expect to work in a bustling environment with many opportunities for career growth. With prominent companies like Amazon and Verizon, this city offers a dynamic workplace. The role often involves assisting customers with inquiries and ensuring a smooth experience.
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2. Silver Spring, MD
   Average Salary: $38,429
   Silver Spring, MD, provides a vibrant setting for Customer Service Associates. Working in this area, you can find roles with companies like Marriott and Lockheed Martin. The job involves helping customers with their needs and ensuring they have a positive experience. The community is friendly and supportive.
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3. Harrisburg, PA
   Average Salary: $36,469
   In Harrisburg, PA, a Customer Service Associate will find a mix of corporate and local businesses. Companies like Hershey's and Giant Food offer diverse opportunities. The role focuses on providing excellent customer service and resolving issues efficiently. The city's welcoming atmosphere makes it a great place to work.
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4. Wilmington, DE
   Average Salary: $35,959
   Wilmington, DE, is home to a variety of industries, offering many options for Customer Service Associates. Working with companies like DuPont and AstraZeneca, you will assist customers with their needs. The job requires strong communication skills and a friendly demeanor. The city's growing business scene provides ample opportunities for growth.
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5. Frederick, MD
   Average Salary: $35,605
   Frederick, MD, offers a blend of urban and suburban settings for Customer Service Associates. With companies like Fort Detrick and Giant Food, the role involves helping customers with their needs. The job is fast-paced and requires a positive attitude. The community is tight-knit, making it a pleasant place to work.
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6. Columbia, MD
   Average Salary: $35,196
   Columbia, MD, provides a modern and vibrant environment for Customer Service Associates. Working with companies like IBM and Under Armour, the role involves assisting customers and ensuring their satisfaction. The city's diverse business landscape offers many opportunities for career advancement.
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7. Philadelphia, PA
   Average Salary: $35,012
   Philadelphia, PA, is a bustling city with many opportunities for Customer Service Associates. Working with companies like Comcast and Aramark, the role involves helping customers with their needs. The job requires strong communication skills and a friendly approach. The city's rich history and culture add to the work experience.
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8. Bowie, MD
   Average Salary: $34,647
   Bowie, MD, offers a mix of suburban charm and urban opportunities for Customer Service Associates. Working with companies like NASA and Giant Food, the role involves assisting customers and ensuring their satisfaction. The job is dynamic and requires a positive attitude. The community is supportive and welcoming.
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9. Catonsville, MD
   Average Salary: $34,645
   Catonsville, MD, provides a friendly and supportive environment for Customer Service Associates. Working with companies like Under Armour and Giant Food, the role involves helping customers with their needs. The job is engaging and requires strong communication skills. The community is close-knit, making it a pleasant place to work.
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10. Pikesville, MD
    Average Salary: $34,447
    Pikesville, MD, offers a mix of suburban and urban settings for Customer Service Associates. Working with companies like Giant Food and Under Armour, the role involves assisting customers and ensuring their satisfaction. The job is fast-paced and requires a positive attitude. The community is welcoming and supportive.
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1. Microbac Laboratories, Inc.
   Average Salary: $37,800
   Microbac Laboratories, Inc. offers rewarding Customer Service Associate roles. They operate in Baltimore, MD, and provide a dynamic work environment. Employees assist with laboratory services and customer inquiries, ensuring a high level of service.
   

   
   

2. Walgreens
   Average Salary: $32,989
   Walgreens provides excellent opportunities for Customer Service Associates in Baltimore, MD. Associates help customers with their health and wellness needs. The company operates multiple locations across the city, offering a stable and supportive work environment.
   

   
   

3. Marshalls
   Average Salary: $32,521
   Marshalls hires Customer Service Associates in Baltimore, MD. Associates assist customers with their shopping needs. The company operates several stores in the area, providing a lively and engaging workplace.
   

1. Technical Account Manager
   Average Salary: $109,997
   This role involves managing client accounts and ensuring satisfaction. It requires strong communication skills. Companies like IBM and Microsoft offer these positions.
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2. Customer Engagement Manager
   Average Salary: $105,056
   This position focuses on building and maintaining customer relationships. It demands excellent interpersonal skills. Firms like Verizon and AT&T in Baltimore often hire for these roles.
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3. Customer Success Manager
   Average Salary: $103,275
   This job aims to ensure clients achieve their goals using the company's products. It needs a mix of technical and soft skills. Local companies like Under Armour and Black & Decker offer these positions.
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4. Technical Support Specialist
   Average Salary: $89,425
   This role involves solving technical issues for customers. It requires a good understanding of technology. Companies like T-Mobile and Comcast provide these opportunities.
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5. Retail Sales Associate
   Average Salary: $85,696
   This position involves helping customers find products and completing sales. It needs strong customer service skills. Stores like Walmart and Target in Baltimore hire for these roles.
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6. Account Manager
   Average Salary: $84,200
   This job focuses on managing client accounts and ensuring satisfaction. It requires strong communication and organizational skills. Firms like Accenture and Deloitte offer these positions.
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7. International Banker
   Average Salary: $83,150
   This role involves managing international financial transactions. It requires a good understanding of finance and banking. Banks like Chase and Bank of America offer these positions.
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8. Community Manager
   Average Salary: $68,868
   This position involves managing online communities and ensuring positive interactions. It needs strong communication and social media skills. Companies like Facebook and Twitter offer these roles.
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9. Field Service Technician
   Average Salary: $56,121
   This job involves providing technical support and repairs on-site. It requires strong technical skills and problem-solving abilities. Firms like Comcast and Verizon offer these positions.
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10. Grocery Clerk
    Average Salary: $47,358
    This role involves assisting customers with their purchases. It requires strong customer service skills. Stores like Giant and Safeway in Baltimore hire for these positions.
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