Position
City
Salary
In Waltham, MA, a Customer Success Manager earns an average yearly salary of $110,702. This is a good salary for those looking to work in the area. Different levels of experience and skill can lead to higher or lower earnings. For instance, those with more experience may earn closer to $173,334 per year. On the other hand, those just starting may earn around $69,120 annually.
Many factors can affect a Customer Success Manager's salary. These include the size of the company, the industry, and the individual's performance. Some companies may offer higher salaries to attract top talent. Additionally, job seekers with specific skills, such as data analysis or customer relationship management, may earn more. It is also important to note that salaries can vary based on the cost of living in different areas of Waltham, MA.

Somerville, MA
Average Salary: $131,250
In Somerville, you'll find roles that blend creativity with tech. Companies like Atlassian focus on teamwork and innovation. You'll help clients succeed by understanding their needs and finding the best solutions.
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Burlington, MA
Average Salary: $121,092
Burlington offers a vibrant job market with many opportunities in tech and healthcare. Working for companies like Intuit, you will play a key role in customer satisfaction. You'll work closely with clients to ensure they get the most out of the products.
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Newton, MA
Average Salary: $110,216
Newton is home to some of the best businesses in the region. In this city, you can expect to collaborate with top companies like Fidelity. You'll support clients with their financial software, helping them achieve their goals.
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Needham, MA
Average Salary: $102,000
Needham offers a dynamic work environment where you can make a real impact. Here, you'll work with companies like Charles River Analytics, where you can use your skills to drive customer success. You'll ensure that clients maximize their investments.
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Framingham, MA
Average Salary: $99,190
Framingham has a strong business community, with many opportunities in tech and consulting. Working for firms like Paychex, you will help businesses grow and succeed. Your role will involve understanding client needs and providing excellent service.
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Cambridge, MA
Average Salary: $92,363
Cambridge is known for its vibrant academic and tech scene. Here, you'll find roles with companies like HubSpot, where you'll help businesses succeed in digital marketing. You'll work with clients to ensure they achieve their best results.
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Boston Dynamics
Average Salary: $154,656
At Boston Dynamics, Customer Success Managers work to ensure clients maximize the benefits of our advanced robotics solutions. Boston Dynamics operates globally, with a strong focus on innovation and technology.
Imprivata
Average Salary: $125,188
Imprivata provides identity and access management solutions. Customer Success Managers help clients integrate these solutions to improve healthcare operations. Imprivata operates worldwide, with a strong presence in North America and Europe.
ServiceNow
Average Salary: $122,532
ServiceNow offers cloud-based software for IT service management. Customer Success Managers work to ensure clients use ServiceNow effectively. The company has offices around the world, including major cities in North America, Europe, and Asia.
ZoomInfo
Average Salary: $93,981
ZoomInfo provides sales and marketing data and insights. Customer Success Managers help clients leverage this data to grow their businesses. ZoomInfo operates globally, with a strong focus on the Americas and Europe.
Constant Contact
Average Salary: $73,800
Constant Contact offers email marketing and social media management tools. Customer Success Managers assist clients in using these tools to engage their audience. The company operates primarily in North America and Europe.

Technical Account Manager
Average Salary: $165,797
This role works closely with clients to ensure they fully utilize technical products. It involves understanding complex systems and helping clients solve issues. Companies in Waltham, like Biogen and Raytheon, offer these positions.
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Customer Engagement Manager
Average Salary: $137,527
This position focuses on enhancing customer interactions. It requires developing strategies to keep customers satisfied and engaged. Local firms such as Cognizant and Charles River Laboratories in Waltham look for skilled managers.
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Account Manager
Average Salary: $111,487
An account manager maintains relationships with key clients. This role involves understanding client needs and goals to drive business growth. Many companies in Waltham, including Analog Devices and Vertex Pharmaceuticals, have these openings.
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Sales Support Specialist
Average Salary: $71,700
This job helps sales teams achieve their targets by providing necessary resources and support. It includes managing client information and tracking sales data. Positions are available with companies like Akamai Technologies and Charles River Analytics in Waltham.
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