Customer Service Associate Salaries

Published on Nov 07, 2024
Position
Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $34,875 per year in the US.

Many job seekers find a rewarding career as a Customer Service Associate. This position offers a decent salary range that reflects varying levels of experience and responsibility. The average yearly salary for a Customer Service Associate sits at $34,875.


Most professionals in this field earn between $24,500 and $53,000. Entry-level associates often start near the lower end, around $24,500, while those with more experience can earn up to $53,000.


Expect to find many positions fall within common salary brackets. For example, around 48% of Customer Service Associates earn between $32,273 and $34,864, showing a stable pay range for those with a few years of experience. With dedication and skill, many can increase their earning potential and advance further in their careers.

Currently 10,623 Customer Service Associate job openings, nationwide!

What are the highest paying cities for a Customer Service Associate?

Hartford, CT offers the highest average salary for Customer Service Associates at $68,057, followed closely by New Haven, CT at $65,283. Other cities like Green Bay, WI and Seattle, WA provide solid earning potential as well, with average salaries of $50,164 and $45,806, respectively. Exploring these locations can lead to great financial benefits for those in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting Hartford, CT with the highest at $68,057 and Los Angeles, CA with the lowest at $41,771.
  1. Hartford, CT
    Average Salary: $68,057
    In Hartford, you’ll find many opportunities to serve customers in industries like insurance and finance. Companies such as Aetna and The Hartford value skilled professionals who can provide excellent support.
    Find Customer Service Associate jobs in Hartford, CT


  2. New Haven, CT
    Average Salary: $65,283
    New Haven is a hub for healthcare and education, making it a great place for customer-focused positions. Organizations like Yale University and Yale New Haven Hospital often seek individuals who can enhance their customer experiences.
    Find Customer Service Associate jobs in New Haven, CT


  3. Green Bay, WI
    Average Salary: $50,164
    Working in Green Bay offers a unique chance to engage with customers in the manufacturing and service sectors. Companies like Schneider National and Georgia-Pacific appreciate employees who can deliver great service.
    Find Customer Service Associate jobs in Green Bay, WI


  4. Seattle, WA
    Average Salary: $45,806
    Seattle thrives on innovation and tech, with companies like Amazon and Microsoft leading the way. Professionals in customer support play a key role in maintaining customer satisfaction in this fast-paced environment.
    Find Customer Service Associate jobs in Seattle, WA


  5. San Francisco, CA
    Average Salary: $45,423
    San Francisco is known for its startups and established companies. Working in customer service here means interacting with dynamic brands like Salesforce and Airbnb, ensuring clients receive top-notch assistance.
    Find Customer Service Associate jobs in San Francisco, CA


  6. Washington, DC
    Average Salary: $44,826
    In the heart of the nation, Washington, DC presents opportunities in government agencies and nonprofits. Providing exceptional customer service is crucial in ensuring citizens and clients have positive experiences.
    Find Customer Service Associate jobs in Washington, DC


  7. Albany, NY
    Average Salary: $43,317
    Albany offers a range of customer service roles in state government agencies and healthcare facilities. Working here allows you to contribute to community services while helping individuals navigate their needs.
    Find Customer Service Associate jobs in Albany, NY


  8. Stamford, CT
    Average Salary: $42,569
    Stamford's proximity to major corporations in finance and business services creates diverse customer service opportunities. Companies like UBS and Charter Communications rely on dedicated professionals to support their clients.
    Find Customer Service Associate jobs in Stamford, CT


  9. Boston, MA
    Average Salary: $41,922
    Boston is rich in history and education, with organizations such as Harvard and Mass General Hospital seeking skilled customer service representatives. Your role here can significantly impact the experience of students and patients.
    Find Customer Service Associate jobs in Boston, MA


  10. Los Angeles, CA
    Average Salary: $41,771
    Los Angeles, a bustling city of entertainment and tech, offers numerous customer service positions in companies like Disney and Snapchat. Engaging with diverse customers makes every day unique and rewarding.
    Find Customer Service Associate jobs in Los Angeles, CA

What are the best companies a Customer Service Associate can work for?

Several companies stand out for offering high salaries to Customer Service Associates. Feldstein Jewelers leads the pack with an impressive average salary of $116,857, followed closely by USA Capital Group at $107,500. Other notable employers include AGI and Solar Advisors, with average salaries of $90,727 and $85,000, respectively.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting Feldstein Jewelers with the highest at $116,857 and IQVIA with the lowest at $59,888.
  1. Feldstein Jewelers
    Average Salary: $116,857
    Feldstein Jewelers offers excellent customer service opportunities. The company values its associates and provides robust training programs. Locations include major cities across the country.


  2. USA CAPITAL GROUP
    Average Salary: $107,500
    USA CAPITAL GROUP seeks dynamic Customer Service Associates who thrive in a fast-paced environment. The company fosters a supportive atmosphere, primarily operating in urban centers.


  3. AGI
    Average Salary: $90,727
    AGI focuses on delivering top-notch customer service. Associates play a crucial role in enhancing customer experiences. The company operates in various regions, allowing for diverse job opportunities.


  4. Solar Advisors
    Average Salary: $85,000
    Solar Advisors looks for passionate Customer Service Associates dedicated to helping clients navigate solar energy solutions. The company operates in several states, promoting a green future.


  5. General Dynamics Information Technology
    Average Salary: $83,987
    General Dynamics Information Technology provides excellent support for technology-related inquiries. Customer Service Associates are key to the company's success. Careers are available in multiple locations.


  6. VMware
    Average Salary: $69,277
    VMware employs Customer Service Associates to assist clients with tech solutions. The company encourages a collaborative work environment and has offices in major tech hubs.


  7. EVERGREEN TECHNOLOGIES
    Average Salary: $69,208
    EVERGREEN TECHNOLOGIES prioritizes customer satisfaction and values its associates. Customer Service roles are available in various locations, focusing on technology services.


  8. Abbott
    Average Salary: $65,082
    Abbott seeks dedicated Customer Service Associates to support healthcare products. The company offers a meaningful career in different regions, emphasizing teamwork and compassion.


  9. King County, WA
    Average Salary: $62,788
    King County, WA hires Customer Service Associates to assist citizens with various services. The county values community-centric service and operates throughout the metropolitan area.


  10. IQVIA
    Average Salary: $59,888
    IQVIA provides a platform for Customer Service Associates to engage with clients in the healthcare sector. The company offers positions in various locations, supporting healthcare innovation.

How to earn more as a Customer Service Associate?

If you want to earn more as a Customer Service Associate, consider these five factors that can boost your income:
  • Gain Experience - The more experience you have, the more valuable you become. Companies often pay more for seasoned professionals.
  • Develop Specialized Skills - Learn specific skills such as handling technical issues or using advanced software. These skills can make you more marketable.
  • Seek Promotions - Show initiative and express interest in advancement. Moving up to a supervisory or managerial role usually comes with a higher salary.
  • Consider Additional Training - Take courses, attend workshops, or earn certifications relevant to customer service. This shows commitment and can lead to higher pay.
  • Network Effectively - Build relationships with colleagues and industry professionals. Networking can open doors to new job opportunities with better pay.

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Currently 10,623 Customer Service Associate job openings, nationwide!

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
10,623 Job Openings