Position
Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $32,777 per year in the US.

A Customer Service Associate plays an important role in many companies. On average, they earn about $32,777 each year. This number can change based on many factors. These include experience, location, and the company's size. If you start your career here, you can expect a fair pay.

Different places pay Customer Service Associates in slightly different amounts. For example, some earn as little as $22,000. Others earn up to $48,000. Here are some key points to know about salaries:

  • The bottom 10% earn about $22,000.
  • The top 10% earn about $48,000.
  • Most earn between $26,700 and $36,187.

Remember, these numbers can change. The best way to know what you can earn is to look at job postings in your area. Look at what similar jobs are offering. This will help you understand what you might earn.

View Customer Service Associate jobs nearby

What are the highest paying cities for a Customer Service Associate?

Job seekers looking to become Customer Service Associates will find these cities offer the best pay. Seattle, Washington, tops the list with the highest average salary for this role. Other cities like San Francisco, California, and Green Bay, Wisconsin, also provide competitive pay for these positions. These cities, especially Seattle and San Francisco, are known for higher living costs, which can offset higher wages. Still, the potential for higher earnings makes these locations attractive for job seekers in this field. The competitive salaries in these cities may attract more applicants, adding to the dynamic job market.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting Seattle, WA with the highest at $45,074 and Stamford, CT with the lowest at $38,723.
  1. Seattle, WA
    Average Salary: $45,074
    In Seattle, Customer Service Associates work in a dynamic environment. With tech giants like Amazon and Microsoft, there are many opportunities to gain valuable experience. The city's strong tech sector offers competitive salaries and a vibrant work culture.
    Find Customer Service Associate jobs in Seattle, WA


  2. San Francisco, CA
    Average Salary: $44,894
    San Francisco is home to many startups and tech companies. As a Customer Service Associate, you will interact with a diverse customer base. The city's tech industry provides a fast-paced and innovative work environment.
    Find Customer Service Associate jobs in San Francisco, CA


  3. Green Bay, WI
    Average Salary: $42,008
    Green Bay offers a mix of industries, from manufacturing to healthcare. Customer Service Associates here enjoy a friendly work environment. Companies like Bellin Health and Bellin College provide stable job opportunities.
    Find Customer Service Associate jobs in Green Bay, WI


  4. Hartford, CT
    Average Salary: $40,858
    Hartford is a hub for insurance and financial services. Working here as a Customer Service Associate, you will handle a variety of customer interactions. The city’s insurance companies offer good benefits and career growth.
    Find Customer Service Associate jobs in Hartford, CT


  5. Boston, MA
    Average Salary: $40,773
    Boston has a rich educational and financial sector. As a Customer Service Associate, you will serve customers in a historic and vibrant setting. The city’s prestigious universities and financial institutions provide a dynamic work environment.
    Find Customer Service Associate jobs in Boston, MA


  6. Denver, CO
    Average Salary: $40,743
    Denver's outdoor culture and strong tech scene make it an exciting place to work. Customer Service Associates here enjoy a balance between work and outdoor activities. The city’s outdoor companies offer a unique and rewarding work environment.
    Find Customer Service Associate jobs in Denver, CO


  7. Los Angeles, CA
    Average Salary: $39,956
    Los Angeles is a hub for entertainment and media. As a Customer Service Associate, you will interact with a diverse and dynamic customer base. The city’s entertainment companies provide an exciting and fast-paced work environment.
    Find Customer Service Associate jobs in Los Angeles, CA


  8. San Jose, CA
    Average Salary: $39,934
    San Jose is at the heart of Silicon Valley. Working here as a Customer Service Associate, you will gain exposure to cutting-edge technology. The city’s tech companies offer innovative and challenging opportunities.
    Find Customer Service Associate jobs in San Jose, CA


  9. Washington, DC
    Average Salary: $39,101
    Washington, DC is a political and business hub. As a Customer Service Associate, you will interact with a variety of clients. The city’s government and business firms provide stable and impactful job opportunities.
    Find Customer Service Associate jobs in Washington, DC


  10. Stamford, CT
    Average Salary: $38,723
    Stamford is a thriving business center with many large corporations. As a Customer Service Associate, you will enjoy a professional and collaborative work environment. The city’s companies offer excellent benefits and career advancement.
    Find Customer Service Associate jobs in Stamford, CT

What are the best companies a Customer Service Associate can work for?

Job seekers looking for top-paying Customer Service Associate roles can consider uBreakiFix, TE Connectivity, and Whole Foods Market. These companies offer competitive salaries with uBreakiFix leading at $61,000. TE Connectivity and Whole Foods Market also provide attractive compensation packages. Securing a position at these firms can lead to rewarding careers in customer service.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting uBreakiFix with the highest at $61,000 and Amazon.com with the lowest at $46,733.
  1. uBreakiFix
    Average Salary: $61,000
    uBreakiFix offers exciting opportunities for Customer Service Associates. They work in various locations across the U.S. They help customers with repairs and troubleshooting for electronics. Their friendly and knowledgeable staff aim to provide a positive experience for all.


  2. TE Connectivity
    Average Salary: $59,081
    TE Connectivity provides top-notch jobs for Customer Service Associates. They operate globally with offices in many countries. These associates handle customer inquiries, orders, and support. They work in a dynamic environment that values teamwork and innovation.


  3. Whole Foods Market
    Average Salary: $55,079
    Whole Foods Market offers rewarding positions for Customer Service Associates. They work in stores across the U.S. They assist customers with shopping and provide excellent service. The company values a healthy work environment and a commitment to quality.


  4. Wolters Kluwer
    Average Salary: $52,200
    Wolters Kluwer offers diverse roles for Customer Service Associates. They operate worldwide, with offices in many locations. These associates support customers with their products and services. They work in a company that prioritizes professional growth and customer satisfaction.


  5. USLI
    Average Salary: $51,500
    USLI provides valuable jobs for Customer Service Associates. They have locations across the U.S. These associates help customers with their insurance needs. They work in an organization that values integrity and customer care.


  6. Dime Community Bank
    Average Salary: $49,952
    Dime Community Bank offers rewarding positions for Customer Service Associates. They operate in several locations in the U.S. These associates assist customers with banking needs and provide excellent service. They work in a company that values community and customer care.


  7. Brilliant Earth
    Average Salary: $48,726
    Brilliant Earth provides exciting roles for Customer Service Associates. They operate in various locations across the U.S. These associates help customers with their jewelry purchases and provide outstanding service. They work in a company that values sustainability and ethical practices.


  8. Allina Health
    Average Salary: $48,129
    Allina Health offers valuable jobs for Customer Service Associates. They operate in several locations in the U.S. These associates assist patients with their healthcare needs and provide excellent service. They work in an organization that values patient care and professional development.


  9. Plymouth Rock Assurance
    Average Salary: $47,574
    Plymouth Rock Assurance provides rewarding positions for Customer Service Associates. They operate in various locations across the U.S. These associates assist customers with their insurance needs and provide excellent service. They work in a company that values integrity and customer care.


  10. Amazon.com
    Average Salary: $46,733
    Amazon.com offers diverse roles for Customer Service Associates. They have locations across the U.S. These associates help customers with their orders and provide excellent service. They work in a company that values innovation and customer satisfaction.

How to earn more as a Customer Service Associate?

A Customer Service Associate has the chance to make more money by focusing on certain areas. This role is key in many businesses, and those who excel can see higher earnings. Small improvements in skills and habits can lead to bigger paychecks. Pay attention to these factors to see improvements in your salary.

First, improving communication skills makes a big difference. Clear and polite communication helps solve problems faster. This means customers are happier, and the company sees better results. Second, gaining knowledge about the products or services helps answer questions correctly. This reduces the time spent on repeated issues. Third, being proactive in finding solutions shows dedication. This can lead to more trust from both customers and employers. Fourth, seeking feedback and using it for improvement shows a commitment to growth. This can open the door to higher positions. Lastly, getting additional certifications can set someone apart. Certifications in customer service or related fields often lead to higher pay.

Here are key factors for a Customer Service Associate to earn more:

  1. Improve communication skills
  2. Gain knowledge about products/services
  3. Be proactive in finding solutions
  4. Seek and use feedback for improvement
  5. Get additional certifications

Currently 6,061 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
6,061 Job Openings