Position
Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $32,892 per year in the US.

Becoming a Customer Service Associate offers a rewarding career with a competitive salary. The average yearly salary for this role is $32,892. This position is popular for those seeking entry-level work and a chance to grow in the industry.


The salary for a Customer Service Associate can vary based on experience, location, and industry. Entry-level roles start at around $22,000, while experienced associates can earn up to $49,000 per year. Some of the key factors influencing salary include:

  • Company size and industry
  • Geographic location
  • Years of experience
  • Additional skills and certifications

Investing in further education and skills can lead to higher earning potential in this role.

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What are the highest paying cities for a Customer Service Associate?

Job seekers targeting Customer Service Associate roles may find cities like San Francisco, Seattle, and Boston offer the best salaries. San Francisco leads with an average salary of $45,689, providing strong financial incentives for professionals in this field. Other high-paying cities include Seattle and Boston, making these locations attractive for those seeking lucrative opportunities.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting San Francisco, CA with the highest at $45,689 and Stamford, CT with the lowest at $38,826.
  1. San Francisco, CA
    Average Salary: $45,689
    Working in San Francisco offers a unique blend of tech and tradition. Companies like Salesforce and Google rely on skilled associates to ensure customer satisfaction. The city's vibrant atmosphere adds to the dynamic work environment.
    Find Customer Service Associate jobs in San Francisco, CA


  2. Seattle, WA
    Average Salary: $45,411
    In Seattle, you will find a thriving job market in tech and retail. With companies like Amazon and Starbucks, you will help customers with their needs. The city's culture of innovation and customer care makes this a fulfilling role.
    Find Customer Service Associate jobs in Seattle, WA


  3. Boston, MA
    Average Salary: $41,389
    Boston combines history with modern business. Roles in finance and healthcare require top-notch service. Working with companies like Fidelity and Mass General, you will help people every day. The city’s rich heritage adds to the professional experience.
    Find Customer Service Associate jobs in Boston, MA


  4. Denver, CO
    Average Salary: $40,854
    Denver offers a mix of outdoor and corporate life. Working for companies like CenturyLink or United Airlines, you will assist customers with enthusiasm. The city’s scenic beauty makes commuting a pleasure.
    Find Customer Service Associate jobs in Denver, CO


  5. Los Angeles, CA
    Average Salary: $40,598
    Los Angeles provides a vibrant career in customer service. Companies like Disneyland and Universal Studios need friendly faces. The city's diverse population and entertainment industry create an exciting work environment.
    Find Customer Service Associate jobs in Los Angeles, CA


  6. Hartford, CT
    Average Salary: $40,437
    Hartford is known for insurance and finance. Working for companies like Aetna or Travelers, you will help clients with their needs. The city’s historical sites and vibrant community add to the job experience.
    Find Customer Service Associate jobs in Hartford, CT


  7. San Jose, CA
    Average Salary: $40,053
    San Jose is a hub for tech companies. Working for firms like Intel or eBay, you will engage with customers daily. The city’s innovative spirit makes every day fresh and exciting.
    Find Customer Service Associate jobs in San Jose, CA


  8. Riverside, CA
    Average Salary: $39,598
    Riverside offers a growing job market. Companies like Amazon and Riverside National Cemetery rely on service-oriented individuals. The city’s pleasant climate and community vibe enhance the working experience.
    Find Customer Service Associate jobs in Riverside, CA


  9. Washington, DC
    Average Salary: $39,507
    Washington, DC provides a political and business hub. Working for companies like Marriott or Hilton, you will engage with a diverse clientele. The city’s historical landmarks and professional environment create a unique job setting.
    Find Customer Service Associate jobs in Washington, DC


  10. Stamford, CT
    Average Salary: $38,826
    Stamford is a financial center with many opportunities. Working for companies like Xerox or GE, you will assist customers with their needs. The city’s mix of business and community life adds to the job satisfaction.
    Find Customer Service Associate jobs in Stamford, CT

What are the best companies a Customer Service Associate can work for?

Job seekers aiming for Customer Service Associate roles can find attractive opportunities with several top companies. Companies like uBreakiFix and TE Connectivity offer competitive salaries, with average earnings around $61,000 and $58,773, respectively. These companies value customer service and provide good compensation to match that commitment.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting uBreakiFix with the highest at $61,000 and Amazon.com with the lowest at $46,088.
  1. uBreakiFix
    Average Salary: $61,000
    uBreakiFix offers a dynamic work environment where Customer Service Associates assist customers with repairs for electronic devices. The company operates in various locations across the United States, providing opportunities for both in-store and remote work.


  2. TE Connectivity
    Average Salary: $58,773
    TE Connectivity hires Customer Service Associates to provide support and solutions for their wide range of connectivity and sensor products. They have locations worldwide, ensuring a variety of job opportunities.


  3. Whole Foods Market
    Average Salary: $54,364
    At Whole Foods Market, Customer Service Associates are key to delivering excellent customer service experiences. They work in stores across the United States, offering a vibrant and health-focused work environment.


  4. USLI
    Average Salary: $51,500
    USLI needs Customer Service Associates to handle customer inquiries and support their insurance services. The company operates nationally, providing diverse locations for job opportunities.


  5. Wolters Kluwer
    Average Salary: $50,982
    Wolters Kluwer hires Customer Service Associates to assist with their professional information services. They have offices around the world, offering a global work experience.


  6. Dime Community Bank
    Average Salary: $49,950
    Dime Community Bank offers Customer Service Associate positions that focus on providing financial support and services. They have locations in the Northeast United States, offering local job opportunities.


  7. Brilliant Earth
    Average Salary: $48,835
    Brilliant Earth needs Customer Service Associates to help customers with their luxury jewelry purchases. They operate globally, providing an opportunity to work in diverse locations.


  8. Allina Health
    Average Salary: $48,324
    Allina Health hires Customer Service Associates to support their healthcare services. They have multiple locations in the Midwest, offering various job opportunities in the healthcare sector.


  9. Plymouth Rock Assurance
    Average Salary: $47,945
    Plymouth Rock Assurance needs Customer Service Associates to handle insurance-related inquiries. They operate in several states, offering diverse job opportunities.


  10. Amazon.com
    Average Salary: $46,088
    Amazon.com hires Customer Service Associates to assist customers with their online shopping needs. They have numerous locations worldwide, providing extensive job opportunities in a leading retail environment.

How to earn more as a Customer Service Associate?

A career as a Customer Service Associate offers many opportunities for growth and salary increases. Consider these factors to boost your earning potential:

  1. Skill Development: Invest time in learning new skills. Training in customer relationship management, conflict resolution, and communication can enhance your value.
  2. Performance Metrics: Strive for excellence. Meet or exceed performance goals to stand out. Consistent high performance can lead to promotions and raises.
  3. Certifications: Earn industry-recognized certifications. Certifications in customer service or related fields can add credibility and boost your resume.
  4. Experience: Gain experience in different areas of customer service. A well-rounded skill set can make you more attractive to employers.
  5. Networking: Build a professional network. Connect with peers and industry leaders. A strong network can open doors to higher-paying opportunities.

By focusing on these areas, Customer Service Associates can position themselves for greater earnings and career advancement.

Currently 3,810 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
3,810 Job Openings