Customer Service Associate Salaries

Updated on May 09, 2025
Position
Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $33,458 per year in the US.

A Customer Service Associate plays a key role in many businesses. They help customers with questions and problems. This job is important for keeping customers happy and satisfied. The average salary for a Customer Service Associate is around $33,458 per year. This means that most people in this role earn between $24,000 and $46,668 each year.

The salary can change based on several factors. These include the company, location, and years of experience. For example, those with more experience often earn more. Also, companies in big cities may pay more than those in smaller towns. Understanding these factors can help job seekers make better choices about their career paths.

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What are the highest paying cities for a Customer Service Associate?

Job seekers looking for top-paying positions as Customer Service Associates should consider cities like Green Bay, San Francisco, and Seattle. These cities offer some of the highest salaries for the role, making them attractive options. Green Bay leads the pack with an average salary of $45,680, followed by San Francisco and Seattle, each offering competitive pay packages. Exploring these cities can provide excellent career opportunities and financial rewards. San Francisco and Seattle both offer average salaries above $43,000, while other cities like Orlando and Los Angeles also provide strong compensation.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting Green Bay, WI with the highest at $45,680 and San Jose, CA with the lowest at $39,900.
  1. Green Bay, WI
    Average Salary: $45,680
    In Green Bay, working in customer service offers a welcoming community feel. Many local businesses value strong customer interactions. Opportunities exist in retail and local industries.
    Find Customer Service Associate jobs in Green Bay, WI


  2. San Francisco, CA
    Average Salary: $43,870
    San Francisco's customer service roles thrive in a dynamic tech environment. Companies like Salesforce and Slack seek skilled professionals. The city's diverse culture enhances customer engagement.
    Find Customer Service Associate jobs in San Francisco, CA


  3. Seattle, WA
    Average Salary: $43,589
    Seattle's customer service positions benefit from a vibrant tech scene. Major employers include Amazon and Microsoft. The city's progressive atmosphere fosters innovative customer solutions.
    Find Customer Service Associate jobs in Seattle, WA


  4. Orlando, FL
    Average Salary: $42,534
    Orlando offers customer service jobs in a bustling tourism industry. Companies like Disney and Universal attract many applicants. The city's family-friendly environment makes for engaging interactions.
    Find Customer Service Associate jobs in Orlando, FL


  5. Los Angeles, CA
    Average Salary: $40,415
    Los Angeles provides diverse customer service roles in entertainment and retail. Major firms like Sony and Universal Studios offer dynamic work environments. The city's entertainment focus creates unique customer experiences.
    Find Customer Service Associate jobs in Los Angeles, CA


  6. Hartford, CT
    Average Salary: $40,364
    Hartford's customer service jobs benefit from a strong insurance sector. Companies like Aetna and Travelers provide stable opportunities. The city's historic charm adds to the professional experience.
    Find Customer Service Associate jobs in Hartford, CT


  7. Denver, CO
    Average Salary: $40,312
    Denver offers customer service roles in a growing tech and outdoor industry. Companies like Denver International Airport and Comcast seek skilled professionals. The city's outdoor lifestyle enhances customer interactions.
    Find Customer Service Associate jobs in Denver, CO


  8. Washington, DC
    Average Salary: $40,259
    Washington, DC, provides customer service jobs in government and tech sectors. Companies like Amazon and Verizon offer diverse opportunities. The city's political environment adds a unique dynamic to customer service roles.
    Find Customer Service Associate jobs in Washington, DC


  9. Chicago, IL
    Average Salary: $40,062
    Chicago's customer service positions thrive in a bustling business environment. Major firms like United Airlines and McDonald's offer dynamic roles. The city's rich history and diverse culture enhance customer interactions.
    Find Customer Service Associate jobs in Chicago, IL


  10. San Jose, CA
    Average Salary: $39,900
    San Jose offers customer service jobs in a thriving tech hub. Companies like Apple and eBay seek skilled professionals. The city's innovative atmosphere creates engaging customer experiences.
    Find Customer Service Associate jobs in San Jose, CA

What are the best companies a Customer Service Associate can work for?

Job seekers looking for top-paying roles as Customer Service Associates should consider companies like USA Capital Group, AGI, and Solar Advisors. These companies offer competitive salaries with USA Capital Group leading at $107,500. Other notable employers include Wells Fargo, Wolters Kluwer, and TE Connectivity, all providing salaries above $50,000. These opportunities can lead to a rewarding career with excellent compensation.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting USA Capital Group with the highest at $107,500 and Nova Management with the lowest at $52,000.
  1. USA Capital Group
    Average Salary: $107,500
    USA Capital Group offers rewarding Customer Service Associate roles. They operate nationwide, with major offices in New York, Los Angeles, and Chicago. Employees enjoy a supportive environment and opportunities for growth.


  2. AGI
    Average Salary: $92,833
    AGI provides excellent Customer Service Associate positions. They have offices in major cities like San Francisco, Boston, and Seattle. AGI values teamwork and offers a dynamic work atmosphere.


  3. Solar Advisors
    Average Salary: $85,000
    Solar Advisors offers competitive salaries for Customer Service Associates. They operate in key locations such as Denver, Austin, and Miami. Employees benefit from a strong company culture and professional development.


  4. Saga
    Average Salary: $59,800
    Saga provides Customer Service Associate roles with a good salary. They have offices in cities like Atlanta, Minneapolis, and Philadelphia. Saga focuses on customer satisfaction and employee well-being.


  5. Wells Fargo
    Average Salary: $55,669
    Wells Fargo offers Customer Service Associate positions with a solid salary. They have branches across the country, including in Dallas, San Diego, and Portland. Employees enjoy a stable work environment and career advancement opportunities.


  6. Wolters Kluwer
    Average Salary: $54,537
    Wolters Kluwer provides Customer Service Associate jobs with a competitive salary. They operate in cities like New York, San Francisco, and Washington, D.C. The company emphasizes innovation and employee growth.


  7. TE Connectivity
    Average Salary: $52,708
    TE Connectivity offers Customer Service Associate roles with a good salary. They have locations in Chicago, Houston, and Phoenix. Employees benefit from a collaborative work environment and professional development.


  8. Brilliant Earth
    Average Salary: $52,313
    Brilliant Earth provides Customer Service Associate positions with a solid salary. They have offices in New York, Los Angeles, and San Francisco. The company values customer service and employee satisfaction.


  9. Whole Foods Market
    Average Salary: $52,034
    Whole Foods Market offers Customer Service Associate roles with a good salary. They have locations in major cities like Austin, Seattle, and Portland. Employees enjoy a healthy work environment and community involvement.


  10. Nova Management
    Average Salary: $52,000
    Nova Management provides Customer Service Associate positions with a competitive salary. They operate in cities such as Denver, San Francisco, and Boston. The company focuses on employee development and customer service excellence.

How to earn more as a Customer Service Associate?

A Customer Service Associate can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value to employers. This leads to higher pay and better job opportunities. Improving customer service skills is crucial. This includes learning to handle difficult situations with ease and providing solutions quickly. Another way to earn more is by gaining certifications in customer service or related fields. These certifications can make a candidate more attractive to employers.

Networking also plays a significant role. Building relationships with colleagues and industry professionals can lead to job referrals and promotions. Taking on additional responsibilities at work can also increase earnings. This might include leading a team or managing a project. Lastly, seeking out roles in higher-paying industries or companies can make a significant difference. This includes tech companies or large corporations that offer better compensation packages.

Here are five factors to consider for earning more as a Customer Service Associate:

  1. Enhance customer service skills
  2. Obtain relevant certifications
  3. Build a strong professional network
  4. Take on additional responsibilities
  5. Seek roles in higher-paying industries

Currently 6,421 Customer Service Associate job openings, nationwide.

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
6,421 Job Openings