About Aimbridge Hospitality
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What are people saying about working at Aimbridge Hospitality?
Aimbridge Hospitality Reviews
Benefits
04/21/2025 - Los Angeles, CA
Pros
None of them are applicable.
Cons
Find a better company better than this management. Managers do play favorites and it's getting out of hand. Benefits are mediocre.
Not an impressive pay
04/23/2025 - New York, NY
Pros
My manager and colleague are very friendly and helpful
Cons
Not enough for my life in new york city
Depends on ownership
04/24/2025 - Ontario, CA
Pros
Big company lots of employment opportunities in different locations
Cons
When my property was sold we only got a 2 week notice that Aimbridge would no longer manage
Good company lots of resources
04/24/2025 - Memphis, TN
Pros
Large company, plenty of resources to assist the hotels
Cons
Too large of a company, you can sometimes feel like a number
It's okay
04/24/2025 - Destin, FL
Pros
Work life balanceGreat people
Cons
Management sucksNo foresightMiddle management is overreaching
Unhealthy work environment + unprofessional
04/29/2025 - Oakland, CA
Pros
Can’t think of anything positive about my experience to be honest.
Cons
I worked at Kissel Uptown Oakland under Aimbridge Hospitality and, unfortunately, my experience was disappointing in several key areas.Training: The onboarding process was entirely virtual, consisting of 8-hour days in front of a computer for 3-4 weeks. The training was not interactive; there was no hands-on coaching with the various software programs required for the role. Instead, I was expected to absorb a huge amount of information passively, while being randomly quizzed to check for retention. When I expressed that I didn’t feel the virtual training was effective and would benefit from one-on-one, in-person training, my concerns were dismissed. After this, one of my managers—who was supposed to help train me—became distant, stopped communicating, and developed a negative attitude toward me, which made the work environment very uncomfortable and unhealthy just two weeks into my new job.Management & HR:When I sought help from HR about my manager’s behavior (including being ignored when asking work-related questions), the HR representative was kind and supportive during our conversation. However, after our meeting, I didn’t receive any follow-up or solution for another three weeks. My boss later told me she expected me to approach her directly, rather than her reaching out after hearing about the issue from HR.Workplace Culture: There were clear inconsistencies in enforcing policies. For example, I was told my attire wasn’t 100% in dress code, yet other employees wore activewear to work almost daily without issue. Additionally, the General Manager, a Caucasian woman from South Africa, told the office she was African American—remarkably, she shared this during Black History Month, which felt inappropriate and tone-deaf. To add to the discomfort, a coworker told me during my first week that she knew where I lived, despite me never sharing that information. When I asked how she knew, she said my boss had told her, which was a breach of privacy. Additionally, coworkers would engage in conversation in the office and never include me. Acted as if I wasn’t even there.Compensation & Benefits:The position paid $29/hour, which I found to be very underpaid considering the workload and the number of different programs required for the role. Vacation time doesn’t start to accrue until after your 180th workday, which is unusually restrictive. The health and dental benefits were also very expensive. I noticed that once they posted the position available online following my departure they updated the hourly salary to $23-$26 instead of the $29 I was paid in that role.Resignation Process: When I submitted my resignation, I was told I would be paid in lieu of notice and did not need to return to work, but the final date I provided in my letter was not honored—they removed a week from it. My final paycheck was three days late. When I went to pick up my check and belongings, I was required to sign a letter waiving any claim to additional pay or late penalties just to receive my check.Summary:Overall, my experience at Kissel Uptown Oakland with Aimbridge Hospitality was negative due to ineffective training, inconsistent management, lack of support from HR, questionable workplace culture, privacy concerns, and subpar compensation and benefits. I hope this review helps others make an informed.
leeches
03/28/2025 - Scottsdale, AZ
Pros
None I can think of
Cons
Too many to list, you are just a cog
Great company overall and it gives opportunities to grow but the salary was not crazy.
03/11/2025 - New Delhi
Pros
I worked for Aimbridge for about a year, and it is a great company offering good health and other benefits opportunities for their partners.
Cons
The salary should be more competitive regarding the job market and inflation, but you have great support from other partners to grow and learn in your department.
It’s okay
03/06/2025 - Lees Summit, MO
Pros
There is always work available
Cons
Not enough pay, nothing is consistent
Poor Management
03/22/2025 - Culver City, CA
Pros
No pros at the moment.
Cons
I struggled to see any progress in learning or growing in this work environment. On a professional level I was left to deal with the brute end of things at the desk and when I came to management about things more than half of the time it was always the worst part of their day to see me coming. I was left feeling hopeless everyday like there would be no end to my suffering while meanwhile management is in the back having group chats where they don't do anything but laugh and crack up and also talk loud enough for the whole world to hear . Management is just really like playing the lottery here and it just made the whole experience draining and stupid. I feel bad for them mostly. They also cut your hours and use policies at their convenience. This job is not a good place if you have moral standards and are looking to be successful in life. Not unless you want to sell your soul to management.
Great
03/19/2025 - Gurgaon, Haryana
Pros
Was a good job management was great
Cons
Nothing I can think of
A place to grow
03/23/2025 - Gurgaon, Haryana
Pros
Largest hospitality company in the world.
Cons
Lack of remote positions available.
Questionable Culture
03/01/2025 - null
Pros
Plenty of resources to get the job done.
Cons
I get previous executive leadership dropped the ball on pushing the company forward in a responsible manner financially- but the M.O. now is to put the pressure on GMs to execute operationally and financially as if we put the company behind. Culture at first when new CEO came in was to be GM focused. Turns out that’s GM micromanagement and bowing down to owners who don’t truly take care of their assets. Once they don’t see a return they are selling off to small ownerships or just defaulting on loans (yes, really) and then Aimbridge no longer runs the hotel. Aimbridge executives often boast about being the best both for owners and its leaders. The only major hospitality company to not have a conference for its leaders to get buy in that we are actually all in this together. Bonuses- you’ll need to fight for them every step of the way. Corporate accounting often changes its philosophies and once you are used to doing things one way…they change. Want to make flow through? Tough luck- you will be hit with random charges from either taxes not being paid or accrued for correctly. Set budgets with low expenses and high revenues knowing full well they are close to impossible to achieve. How is this setting up your GMs for success?
Culture
03/13/2025 - Plano, TX
Pros
Discounts on participating hotels. Learning on the job.
Cons
Interactions between departments. Manual processes
Terrible culture
03/13/2025 - Tampa, FL
Pros
Close to homeAssociate hotel discounts
Cons
Poor managementResources never available, no matter if they have been 100% occupied for monthsLow pay to Maintenace Techs.... Guest Service TechniciansSlow response to need repairs by contractors/vendors resulting in poor reviews for pool and ice machines.Housekeeping Managers disrespectful to housekeepers and other staffFront desk staff disrespectful to managers.Not compensated for extra hours due to after hours issues
What are popular careers at Aimbridge Hospitality?
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Front Desk Associate
Provides warm and professional greetings to guests. Handles reservations, check-ins, and check-outs.
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Housekeeper
Cleans guest rooms to high standards. Ensures a comfortable and welcoming environment for all visitors.
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Housekeeping Supervisor
Manages housekeeping staff. Oversees daily operations and ensures all tasks are completed efficiently.
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Housekeeping
Performs general cleaning duties in public areas. Maintains a tidy and inviting property.
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Front Office Manager
Manages the front desk team. Ensures smooth operation of all guest services and guest satisfaction.
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General Manager
Oversees all hotel operations. Ensures high standards of service and guest satisfaction across all departments.
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Laundry Attendant
Handles the collection, washing, folding, and ironing of guest linens. Maintains a clean and orderly laundry area.
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Sales Manager
Develops and implements sales strategies. Works to increase revenue and guest satisfaction through effective sales techniques.
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Engineer
Maintains and repairs all property equipment and facilities. Ensures all systems are running smoothly and safely.
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Sous Chef
Assists the head chef in food preparation. Manages kitchen staff and ensures high-quality culinary standards.
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Where is Aimbridge Hospitality hiring?
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Nashville, TN
Nashville offers a dynamic work environment with a vibrant culture. The city's growing music scene and friendly locals make it a great place to work.
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Dallas, TX
Dallas is a bustling hub with a thriving economy. It provides numerous opportunities for career growth and a dynamic work atmosphere.
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Houston, TX
In Houston, one can expect a diverse and lively work experience. The city's energy and various industries offer a rich professional landscape.
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New Orleans, LA
Working in New Orleans brings a unique blend of culture and opportunity. The city's rich history and lively atmosphere make it a special place to work.
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Austin, TX
Austin is known for its tech boom and creative spirit. It provides a friendly and innovative environment for professionals.
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Knoxville, TN
Knoxville offers a balanced work-life experience. The city's welcoming community and natural beauty create a pleasant work environment.
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Plano, TX
Plano provides a suburban feel with access to urban amenities. It offers a comfortable and professional setting for working.
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Pittsburgh, PA
Pittsburgh combines urban charm with a strong industrial base. It offers diverse opportunities and a unique work culture.
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Atlanta, GA
Atlanta is a fast-growing city with a rich history. It offers a variety of job opportunities and a vibrant lifestyle.
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Albuquerque, NM
Albuquerque provides a mix of natural beauty and cultural richness. It's a great place to work with a laid-back atmosphere.
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