Company
Overview

About Aimbridge Hospitality

http://www.aimbridgehospitality.com/
Leisure, Sports and Recreation
9500 Employees
Type: Company - Private
Plano, TX
Aimbridge Hospitality stands as a leading name in the hospitality industry. This company manages a wide range of hotels and resorts across the United States. Aimbridge Hospitality focuses on providing exceptional guest experiences. They achieve this by offering comfortable accommodations and top-notch service. Their commitment to quality and guest satisfaction makes them a preferred choice for travelers and a great place for professionals to build their careers. Aimbridge Hospitality values its employees and invests in their growth. They offer various training programs and career development opportunities. This commitment helps employees advance in their careers. The company fosters a supportive and inclusive work environment. This makes it an excellent place for job seekers to find rewarding opportunities. Aimbridge Hospitality's dedication to excellence extends to its staff, ensuring a positive and productive workplace.

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What are people saying about working at Aimbridge Hospitality?

Aimbridge Hospitality offers diverse employment opportunities with mixed reviews; while some employees appreciate the company's resources and benefits, others criticize the management, compensation, and workplace culture. The company's size and potential for growth are noted, but issues such as favoritism, inconsistent policies, and lack of support from leadership are common concerns.

Aimbridge Hospitality Reviews

Benefits

04/21/2025 - Los Angeles, CA


Pros

None of them are applicable.


Cons

Find a better company better than this management. Managers do play favorites and it's getting out of hand. Benefits are mediocre.

Not an impressive pay

04/23/2025 - New York, NY


Pros

My manager and colleague are very friendly and helpful


Cons

Not enough for my life in new york city

Depends on ownership

04/24/2025 - Ontario, CA


Pros

Big company lots of employment opportunities in different locations


Cons

When my property was sold we only got a 2 week notice that Aimbridge would no longer manage

Good company lots of resources

04/24/2025 - Memphis, TN


Pros

Large company, plenty of resources to assist the hotels


Cons

Too large of a company, you can sometimes feel like a number

It's okay

04/24/2025 - Destin, FL


Pros

Work life balanceGreat people


Cons

Management sucksNo foresightMiddle management is overreaching

Unhealthy work environment + unprofessional

04/29/2025 - Oakland, CA


Pros

Can’t think of anything positive about my experience to be honest.


Cons

I worked at Kissel Uptown Oakland under Aimbridge Hospitality and, unfortunately, my experience was disappointing in several key areas.Training: The onboarding process was entirely virtual, consisting of 8-hour days in front of a computer for 3-4 weeks. The training was not interactive; there was no hands-on coaching with the various software programs required for the role. Instead, I was expected to absorb a huge amount of information passively, while being randomly quizzed to check for retention. When I expressed that I didn’t feel the virtual training was effective and would benefit from one-on-one, in-person training, my concerns were dismissed. After this, one of my managers—who was supposed to help train me—became distant, stopped communicating, and developed a negative attitude toward me, which made the work environment very uncomfortable and unhealthy just two weeks into my new job.Management & HR:When I sought help from HR about my manager’s behavior (including being ignored when asking work-related questions), the HR representative was kind and supportive during our conversation. However, after our meeting, I didn’t receive any follow-up or solution for another three weeks. My boss later told me she expected me to approach her directly, rather than her reaching out after hearing about the issue from HR.Workplace Culture: There were clear inconsistencies in enforcing policies. For example, I was told my attire wasn’t 100% in dress code, yet other employees wore activewear to work almost daily without issue. Additionally, the General Manager, a Caucasian woman from South Africa, told the office she was African American—remarkably, she shared this during Black History Month, which felt inappropriate and tone-deaf. To add to the discomfort, a coworker told me during my first week that she knew where I lived, despite me never sharing that information. When I asked how she knew, she said my boss had told her, which was a breach of privacy. Additionally, coworkers would engage in conversation in the office and never include me. Acted as if I wasn’t even there.Compensation & Benefits:The position paid $29/hour, which I found to be very underpaid considering the workload and the number of different programs required for the role. Vacation time doesn’t start to accrue until after your 180th workday, which is unusually restrictive. The health and dental benefits were also very expensive. I noticed that once they posted the position available online following my departure they updated the hourly salary to $23-$26 instead of the $29 I was paid in that role.Resignation Process: When I submitted my resignation, I was told I would be paid in lieu of notice and did not need to return to work, but the final date I provided in my letter was not honored—they removed a week from it. My final paycheck was three days late. When I went to pick up my check and belongings, I was required to sign a letter waiving any claim to additional pay or late penalties just to receive my check.Summary:Overall, my experience at Kissel Uptown Oakland with Aimbridge Hospitality was negative due to ineffective training, inconsistent management, lack of support from HR, questionable workplace culture, privacy concerns, and subpar compensation and benefits. I hope this review helps others make an informed.

leeches

03/28/2025 - Scottsdale, AZ


Pros

None I can think of


Cons

Too many to list, you are just a cog

Great company overall and it gives opportunities to grow but the salary was not crazy.

03/11/2025 - New Delhi


Pros

I worked for Aimbridge for about a year, and it is a great company offering good health and other benefits opportunities for their partners.


Cons

The salary should be more competitive regarding the job market and inflation, but you have great support from other partners to grow and learn in your department.

It’s okay

03/06/2025 - Lees Summit, MO


Pros

There is always work available


Cons

Not enough pay, nothing is consistent

Poor Management

03/22/2025 - Culver City, CA


Pros

No pros at the moment.


Cons

I struggled to see any progress in learning or growing in this work environment. On a professional level I was left to deal with the brute end of things at the desk and when I came to management about things more than half of the time it was always the worst part of their day to see me coming. I was left feeling hopeless everyday like there would be no end to my suffering while meanwhile management is in the back having group chats where they don't do anything but laugh and crack up and also talk loud enough for the whole world to hear . Management is just really like playing the lottery here and it just made the whole experience draining and stupid. I feel bad for them mostly. They also cut your hours and use policies at their convenience. This job is not a good place if you have moral standards and are looking to be successful in life. Not unless you want to sell your soul to management.

Great

03/19/2025 - Gurgaon, Haryana


Pros

Was a good job management was great


Cons

Nothing I can think of

A place to grow

03/23/2025 - Gurgaon, Haryana


Pros

Largest hospitality company in the world.


Cons

Lack of remote positions available.

Questionable Culture

03/01/2025 - null


Pros

Plenty of resources to get the job done.


Cons

I get previous executive leadership dropped the ball on pushing the company forward in a responsible manner financially- but the M.O. now is to put the pressure on GMs to execute operationally and financially as if we put the company behind. Culture at first when new CEO came in was to be GM focused. Turns out that’s GM micromanagement and bowing down to owners who don’t truly take care of their assets. Once they don’t see a return they are selling off to small ownerships or just defaulting on loans (yes, really) and then Aimbridge no longer runs the hotel. Aimbridge executives often boast about being the best both for owners and its leaders. The only major hospitality company to not have a conference for its leaders to get buy in that we are actually all in this together. Bonuses- you’ll need to fight for them every step of the way. Corporate accounting often changes its philosophies and once you are used to doing things one way…they change. Want to make flow through? Tough luck- you will be hit with random charges from either taxes not being paid or accrued for correctly. Set budgets with low expenses and high revenues knowing full well they are close to impossible to achieve. How is this setting up your GMs for success?

Culture

03/13/2025 - Plano, TX


Pros

Discounts on participating hotels. Learning on the job.


Cons

Interactions between departments. Manual processes

Terrible culture

03/13/2025 - Tampa, FL


Pros

Close to homeAssociate hotel discounts


Cons

Poor managementResources never available, no matter if they have been 100% occupied for monthsLow pay to Maintenace Techs.... Guest Service TechniciansSlow response to need repairs by contractors/vendors resulting in poor reviews for pool and ice machines.Housekeeping Managers disrespectful to housekeepers and other staffFront desk staff disrespectful to managers.Not compensated for extra hours due to after hours issues



Page 1
Pie chart of the distribution of reviews for Aimbridge Hospitality. 5.6% of reviews are 'Neutral'. 24.7% of reviews are 'Negative'. 24.7% of reviews are 'Positive'. 44.9% of reviews are 'Mixed'.

What are popular careers at Aimbridge Hospitality?

  1. Front Desk Associate
    Greet guests and provide excellent customer service. Handle check-ins and check-outs efficiently. Ensure a warm and welcoming atmosphere.
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  2. Housekeeper
    Clean guest rooms and common areas. Maintain high standards of cleanliness. Work diligently to ensure a comfortable environment for guests.
    Find Housekeeper jobs


  3. Housekeeping Supervisor
    Oversee housekeeping staff. Ensure all cleaning tasks are completed. Maintain a clean and welcoming environment for guests.
    Find Housekeeping Supervisor jobs


  4. General Manager
    Manage hotel operations. Oversee staff and ensure smooth daily operations. Work to enhance guest satisfaction and hotel performance.
    Find General Manager jobs


  5. Laundry Attendant
    Handle laundry tasks. Wash, dry, and fold linens and guest clothes. Maintain a clean and organized laundry area.
    Find Laundry Attendant jobs


  6. Front Office Manager
    Manage front desk operations. Supervise staff and ensure efficient guest services. Maintain a positive guest experience.
    Find Front Office Manager jobs


  7. Sales Manager
    Drive sales and revenue growth. Develop and implement sales strategies. Work closely with the team to meet sales targets.
    Find Sales Manager jobs


  8. Engineer
    Maintain and repair hotel facilities. Ensure all systems operate efficiently. Provide technical support to staff and guests.
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  9. Cook
    Prepare meals for guests. Follow recipes and maintain food quality. Work in a fast-paced kitchen environment.
    Find Cook jobs

Where is Aimbridge Hospitality hiring?

  1. Nashville, TN
    Nashville offers a vibrant atmosphere with a mix of music and culture. Working here means being part of a lively community with plenty of opportunities for growth and networking.
    Find jobs in Nashville, TN


  2. Dallas, TX
    Dallas is a bustling city with a strong business environment. Employees enjoy a dynamic work culture and the chance to work with a diverse group of professionals.
    Find jobs in Dallas, TX


  3. Houston, TX
    Houston provides a thriving job market with diverse industries. Working here means being part of a fast-paced environment with many opportunities for career advancement.
    Find jobs in Houston, TX


  4. New Orleans, LA
    New Orleans offers a unique blend of culture and hospitality. Employees enjoy a vibrant community and a welcoming atmosphere that enhances the work experience.
    Find jobs in New Orleans, LA


  5. Pittsburgh, PA
    Pittsburgh combines a rich history with modern opportunities. Working here means being part of a community that values innovation and collaboration.
    Find jobs in Pittsburgh, PA


  6. Austin, TX
    Austin is known for its tech scene and creative energy. Employees enjoy a dynamic work environment with many opportunities to grow and innovate.
    Find jobs in Austin, TX


  7. Atlanta, GA
    Atlanta offers a fast-growing economy with diverse industries. Working here means being part of a vibrant city with many opportunities for professional development.
    Find jobs in Atlanta, GA


  8. Phoenix, AZ
    Phoenix provides a warm climate and a growing business environment. Employees enjoy a welcoming community and plenty of opportunities for career advancement.
    Find jobs in Phoenix, AZ


  9. Knoxville, TN
    Knoxville offers a friendly atmosphere with a strong sense of community. Working here means being part of a supportive environment with many opportunities for growth.
    Find jobs in Knoxville, TN


  10. Albuquerque, NM
    Albuquerque combines a unique culture with a growing job market. Employees enjoy a welcoming community and a variety of opportunities for professional development.
    Find jobs in Albuquerque, NM

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  1. Brookfield Properties
    Brookfield Properties is a global leader in real estate. They manage office buildings, hotels, and residential properties. They operate in major cities across North America, Europe, and Asia. Their focus is on sustainable and innovative real estate solutions.


  2. Marriott International
    Marriott International is one of the world's largest hotel companies. They offer a wide range of accommodations, from luxury to budget-friendly options. Marriott operates in over 130 countries and territories. They are known for their exceptional service and diverse portfolio of brands.


  3. DoubleTree by Hilton
    DoubleTree by Hilton is a well-known hotel brand under Hilton Worldwide. They focus on providing comfortable and welcoming stays for guests. DoubleTree hotels are located in many cities across the United States and around the world. They offer modern amenities and a friendly atmosphere.


  4. Renaissance Hotels
    Renaissance Hotels is a luxury hotel brand managed by Marriott International. They offer elegant and stylish accommodations. Renaissance hotels are found in major cities and popular tourist destinations. Guests enjoy personalized service and a sophisticated experience.


  5. Cambria Hotels
    Cambria Hotels is a boutique hotel brand under Aimbridge Hospitality. They focus on providing unique and stylish accommodations. Cambria hotels are located in vibrant cities and popular travel spots. They offer modern amenities and a personalized touch.


  6. Radisson Hotel Group
    Radisson Hotel Group is a leading global hospitality company. They manage a diverse portfolio of hotel brands. Radisson hotels are found in many countries around the world. They offer a range of accommodations, from luxury to budget-friendly options, and focus on guest comfort and convenience.

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