Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels values guests who seek comfort and convenience in their temporary living arrangements. The company prides itself on offering well-appointed accommodations designed for longer stays. Clean, spacious rooms and essential amenities make it easy for guests to feel at home away from home. Extended Stay Hotels strives to provide an exceptional experience by focusing on guest satisfaction and personalized service. The company’s commitment to quality makes it a top choice for those needing a reliable place to stay for an extended period. Additionally, Extended Stay Hotels operates with a strong emphasis on safety and security. The company maintains high standards for cleanliness and hospitality. Whether for business travel or personal needs, guests can trust that Extended Stay Hotels will meet their requirements. The staff is dedicated to ensuring each guest feels welcome and well-cared for during their stay. This dedication to excellence helps Extended Stay Hotels stand out in the competitive hospitality industry.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels provide flexibility and a supportive work environment but face challenges such as employee retention, low pay, and inconsistent management practices. While many employees appreciate the growth opportunities and decent pay, some cite issues with overwork, micromanagement, and poor upper management support.

Extended Stay Hotels Reviews

2 Star Hotel Experience

10/02/2025 - Houston, TX


Pros

You don't have to care that much about your performance and lots of free time available.


Cons

Usually dealing with the lower class of society and climbing the corporate chain depends entirely on relationships with current management.

Good pay and work/life balance

10/09/2025 - null


Pros

Work life balanceGreat bosses No micromanaging


Cons

Inconsistent brand across the board Hard to sell

Great job, hard to keep employees

10/02/2025 - Texas City, TX


Pros

The pay was steady and the daily tasks were routine. Sometimes, your hotel is one that is closed at night, so unlike others, you will get to sleep at some point.


Cons

It's hard to hire employees when you can't give them more than MINIMAL part time. Lots of call outs on an already skeleton crew shift. Upper management does what they can to up charge guests to the point they won't pay (think $13 per load of laundry and vending machine prices).

Micromanaging

10/10/2025 - Tampa, FL


Pros

Many good people work here


Cons

Many properties are in need of major renovations

Fine

10/28/2025 - Billings, MT


Pros

Nice people and good pay.


Cons

Place is pretty alright for a job.

Look over here!!!!!!

10/22/2025 - Lubbock, TX


Pros

Different owners, new owners change the name , lvAlso cut pay way down as well as hours, this is why I left along with a few other co workers.


Cons

Nothing to report at this time????

GM

09/23/2025 - Rancho Cordova, CA


Pros

Great place to work .


Cons

GM blames everybody else but themselves . It's there management skills that really suck not the people who under them .

N/a

08/01/2025 - Texas City, TX


Pros

You will receive free nights.


Cons

Not enough hours to hire more em

Decent Experience, But Room to Improve

08/03/2025 - Equity, OH


Pros

Supportive coworkers and flexible scheduling options.


Cons

Pay is below minimum wage.

Front Desk Management

08/13/2025 - Livermore, CA


Pros

Proactive, Innovative, Customer Satisfaction, and Employee Appreciation


Cons

Other associates underestimate their work ethics (not doing their full duties)

Working at ESA

08/19/2025 - Novi, MI


Pros

-Work alone- sometimes get tips-simple, easy to follow SOP


Cons

-management has a high turn over- no capital for ordering- staff could care less about their job

Growth from within

08/25/2025 - Bluffton, SC


Pros

Close family work feel with fellow employees, recognition from regional directors, appreciation for a good job done, promote from within before out sourcing, genuine care for wellbeing and struggles I am facing with life, respect and fairness, great benefits and pay


Cons

Awkward situations at times with other employees, pressure to complete your job and others jobs at times

Company punishes for being human

01/09/2026 - Monroeville, PA


Pros

Met some amazing people there!


Cons

The general manager makes you feel like you are worthless! And punishes you for being human! No compassion unless you have children. Not a place for those without kids.

Flexibale

01/21/2026 - Somerset, NJ


Pros

Can easily add shifts as needed


Cons

Hard to get fulltime slots.

Dangerous job with many responsibilities

01/13/2026 - Los Angeles, CA


Pros

Some nice long term guestsQuiet at times so you can study


Cons

Min wage Criminal activityNo security guard



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 11.1% of reviews are 'Neutral'. 22.2% of reviews are 'Negative'. 32.7% of reviews are 'Positive'. 34.0% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean and maintain guest rooms to ensure a comfortable stay. They make beds, tidy up, and restock supplies.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services staff assist guests with their needs and requests. They provide information, handle reservations, and ensure a pleasant experience.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and upkeep of the hotel's facilities. They fix issues quickly to keep everything running smoothly.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee the daily operations of the hotel. They coordinate staff, manage budgets, and ensure guest satisfaction.
    Find General Manager jobs


  5. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They provide information and assist with any guest concerns.
    Find Front Desk Associate jobs


  6. Housekeeping
    Housekeeping roles involve cleaning and maintaining guest rooms and common areas. They ensure the hotel is clean and welcoming for all guests.
    Find Housekeeping jobs


  7. Customer Service Representative
    Customer Service Representatives handle guest inquiries and complaints. They work to resolve issues and provide excellent service.
    Find Customer Service Representative jobs


  8. Laundry Attendant
    Laundry Attendants manage the hotel's laundry services. They wash, dry, fold, and iron linens and guest clothing.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers oversee the front desk staff and operations. They ensure smooth check-ins, check-outs, and guest satisfaction.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners maintain the cleanliness of the hotel premises. They clean rooms, public areas, and facilities to ensure a pleasant environment.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a bustling environment with a mix of tourism and business. The vibrant city brings plenty of opportunities to grow in a dynamic setting. Enjoy the warmth and diverse culture, making it an exciting place to work.
    Find jobs in Orlando, FL


  2. Phoenix, AZ
    Phoenix provides a sunny and lively atmosphere. Working here means being part of a growing city with many opportunities. The warm weather and friendly people make it a great place to build a career.
    Find jobs in Phoenix, AZ


  3. Atlanta, GA
    Atlanta is a fast-paced city with a mix of industries. The energetic environment offers many chances to develop professionally. The city’s rich history and culture add to the lively atmosphere.
    Find jobs in Atlanta, GA


  4. Bellevue, WA
    Bellevue boasts a balanced and progressive lifestyle. This city is ideal for those who enjoy both work and leisure. The innovative environment provides great opportunities for career growth in a supportive setting.
    Find jobs in Bellevue, WA


  5. San Diego, CA
    San Diego offers beautiful weather and a laid-back vibe. This coastal city provides a relaxed working environment. The diverse culture and scenic beauty make it a wonderful place to work and live.
    Find jobs in San Diego, CA


  6. Tampa, FL
    Tampa is a thriving city with a vibrant community. The dynamic atmosphere offers many professional opportunities. The warm climate and diverse activities make it a great place to build a career.
    Find jobs in Tampa, FL


  7. West Valley City, UT
    West Valley City provides a close-knit community feel. Working here means being part of a supportive environment with plenty of growth opportunities. The city’s friendly atmosphere and natural beauty make it an attractive place to work.
    Find jobs in West Valley City, UT


  8. Torrance, CA
    Torrance offers a suburban setting with easy access to urban amenities. This city is perfect for those who prefer a balanced lifestyle. The welcoming community and proximity to Los Angeles provide ample professional opportunities.
    Find jobs in Torrance, CA


  9. Scottsdale, AZ
    Scottsdale provides a luxury living experience with many professional opportunities. The city's upscale environment and warm climate create a great setting for career growth. Enjoy the vibrant culture and beautiful landscapes.
    Find jobs in Scottsdale, AZ


  10. Irvine, CA
    Irvine offers a suburban lifestyle with a strong economy. The city is ideal for those seeking a stable work environment. Enjoy the safe neighborhoods and close-knit community, along with many professional opportunities.
    Find jobs in Irvine, CA

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended-stay accommodations. The brand provides fully equipped kitchens in each room, making it ideal for longer visits. Staybridge Suites locations are found in many cities across the United States, Canada, and Europe.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton provides a blend of hotel and resort experiences. It offers spacious rooms, complimentary breakfasts, evening receptions, and fitness centers. This brand has locations in many major cities in the United States, Canada, and the Caribbean.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton caters to guests who need a longer stay. Each suite features a full kitchen, separate sleeping and living areas, and comfortable bedding. Homewood Suites are located in many cities across the United States and Canada.


  4. Comfort Suites
    Comfort Suites focuses on providing a comfortable and relaxed atmosphere for guests. Each room comes with a microwave, refrigerator, and comfortable bedding. The brand operates numerous locations throughout the United States and Canada.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations. It provides essential amenities such as free Wi-Fi, a continental breakfast, and comfortable rooms. Super 8 hotels are available in many cities across the United States and Mexico.


  6. Econo Lodge
    Econo Lodge provides affordable lodging options. The brand focuses on clean rooms and basic amenities. Econo Lodge locations can be found in many cities across the United States and Canada.


  7. Residence Inn by Marriott
    Residence Inn by Marriott is designed for longer stays. Each suite comes with a full kitchen, separate sleeping and living areas, and a daily complimentary reception. Residence Inns are located in numerous cities across the United States, Canada, and Europe.


  8. Candlewood Suites
    Candlewood Suites offers extended-stay accommodations. It features fully equipped kitchens, comfortable bedding, and free Wi-Fi. The brand has locations in many cities across the United States and Canada.


  9. My Place Hotels
    My Place Hotels provides affordable and comfortable extended-stay accommodations. Each room includes a kitchen, separate sleeping and living areas, and a desk. The brand operates numerous locations across the United States.


  10. Rodeway Inn
    Rodeway Inn offers budget-friendly accommodations for travelers. It provides clean rooms, comfortable beds, and essential amenities. Rodeway Inns are located in many cities across the United States and Canada.

Want to become a part of the Leisure, Sports and Recreation industry?