Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels offers comfortable and affordable lodging solutions for guests who need a place to stay for longer periods. Each of our properties features well-equipped rooms with kitchen facilities, making it ideal for both business travelers and those relocating. We prioritize guest comfort and convenience, ensuring a welcoming environment where guests can feel at home. Our friendly staff is always ready to assist with any needs, making Extended Stay Hotels a reliable choice for extended stays. The company values long-term relationships with its guests and employees. We provide a stable and supportive work environment where team members can grow and develop their skills. With a focus on quality service and guest satisfaction, Extended Stay Hotels aims to create a positive experience for everyone who walks through our doors. Whether for business or personal needs, guests can count on a clean, safe, and comfortable stay with us.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels offer a mixed work environment with opportunities for growth and teamwork, but also face challenges such as high workloads, inadequate staff support, and issues with management. Employees appreciate the benefits and amenities but express concerns about work-life balance and safety.

Extended Stay Hotels Reviews

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training

front desk agent

11/27/2024 - Atlanta, GA


Pros

the team you are working with makes everything better


Cons

The customers arent always right

There are better opportunities elsewhere

11/16/2024 - Woodland Hills, CA


Pros

Good support from the regional manager.


Cons

Excessive operational restrictions, no private office, night auditor is the laundry person

Great place with a few caveats

11/20/2024 - Austin, TX


Pros

Great people to work with


Cons

Always changing policies and alot of flopping back and forth with how the job works

It’s alright

11/22/2024 - Urbandale, IA


Pros

Hmm, it’s rather simple however you do maintenance duties sometimes and there are no camera on the second or third floors for those cleaning rooms or checking rooms.


Cons

Only individual in hotel from 5pm until 11pm, many police and firefighter visits.

Salary lower than most

11/25/2024 - San Jose, CA


Pros

Had a good boss who cared


Cons

Upper management at corporate was disconnected



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 12.0% of reviews are 'Neutral'. 21.8% of reviews are 'Negative'. 33.1% of reviews are 'Positive'. 33.1% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean guest rooms and public areas. They make beds, tidy up, and ensure everything looks nice and clean.
    Find Housekeeper jobs


  2. Guest Services
    Guest services staff help guests feel welcome. They assist with check-ins, answer questions, and provide recommendations for the area.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance technicians fix and repair any issues in the hotel. They work on plumbing, electrical, and other maintenance tasks to keep the hotel running smoothly.
    Find Maintenance Technician jobs


  4. General Manager
    General managers oversee hotel operations. They manage staff, ensure high guest satisfaction, and handle day-to-day business activities.
    Find General Manager jobs


  5. Housekeeping
    Housekeeping staff ensure guest rooms are clean and well-maintained. They handle a variety of cleaning tasks to maintain a welcoming environment.
    Find Housekeeping jobs


  6. Front Desk Associate
    Front desk associates greet guests and help with check-ins and check-outs. They answer questions and provide information to guests.
    Find Front Desk Associate jobs


  7. Front Office Manager
    Front office managers oversee the front desk team. They ensure smooth operations and provide support to guests and staff.
    Find Front Office Manager jobs


  8. Laundry Attendant
    Laundry attendants handle hotel laundry. They wash, dry, fold, and iron linens and guest clothes to keep everything fresh and tidy.
    Find Laundry Attendant jobs


  9. Customer Service Representative
    Customer service representatives assist guests with any needs or concerns. They strive to ensure guests have a pleasant stay and resolve any issues quickly.
    Find Customer Service Representative jobs


  10. Cleaner
    Cleaners ensure all areas of the hotel are spotless. They handle vacuuming, dusting, and cleaning to maintain a clean environment.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Bellevue, WA
    Work in Bellevue for a chance to serve travelers and locals alike. Enjoy the city's vibrant atmosphere and beautiful surroundings. Be part of a team that values your contributions and offers growth opportunities.
    Find jobs in Bellevue, WA


  2. Orlando, FL
    Join the hospitality team in Orlando, a city full of energy and excitement. Experience the joy of serving visitors from around the world. Enjoy a supportive work environment that encourages personal and professional development.
    Find jobs in Orlando, FL


  3. San Diego, CA
    Become part of the welcoming staff in San Diego, known for its stunning beaches and pleasant weather. Serve guests who appreciate the city's charm and natural beauty. Work in a place that supports your career aspirations and values teamwork.
    Find jobs in San Diego, CA


  4. West Valley City, UT
    In West Valley City, you will be part of a dynamic team in a growing community. Enjoy a friendly work environment and the chance to meet diverse guests. Be part of a company that values employee well-being and professional growth.
    Find jobs in West Valley City, UT


  5. Phoenix, AZ
    Work in Phoenix and experience the vibrant city life. Serve a diverse clientele with warm hospitality. Enjoy a supportive workplace that fosters your career development and encourages teamwork.
    Find jobs in Phoenix, AZ


  6. Atlanta, GA
    Join the hospitality industry in Atlanta, a city known for its economic growth and cultural diversity. Serve guests who appreciate the city's rich history and modern amenities. Be part of a team that values your skills and offers many opportunities for advancement.
    Find jobs in Atlanta, GA


  7. Tampa, FL
    In Tampa, be part of a team that enjoys a lively and diverse community. Serve visitors who love the city's beaches and attractions. Work in a friendly environment that supports your professional growth and personal well-being.
    Find jobs in Tampa, FL


  8. Destin, FL
    Work in Destin, a beautiful coastal city known for its natural beauty. Serve guests who appreciate the serene beaches and outdoor activities. Enjoy a peaceful work environment that values your contributions and offers a chance to grow.
    Find jobs in Destin, FL


  9. Austin, TX
    Join the hospitality team in Austin, a city full of music, culture, and innovation. Serve visitors who love the city's vibrant lifestyle and events. Be part of a supportive workplace that values your skills and offers growth opportunities.
    Find jobs in Austin, TX


  10. Indianapolis, IN
    Work in Indianapolis and enjoy the blend of urban and suburban settings. Serve guests who appreciate the city's cultural attractions and sports events. Be part of a team that values your contributions and offers many opportunities for professional development.
    Find jobs in Indianapolis, IN

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended-stay accommodations and aims to make guests feel at home. This brand is part of IHG Hotels & Resorts. Guests can find Staybridge Suites in many cities across the U.S., Canada, and Europe. Each hotel has amenities like a kitchen, free breakfast, and on-site fitness centers.


  2. Embassy Suites by Hilton
    Embassy Suites provides a more personalized stay experience. Part of Hilton Hotels & Resorts, it features larger suites with a living area and kitchen. Guests enjoy evening receptions with light dinner and drinks. Embassy Suites has locations in the U.S., Canada, and the Caribbean.


  3. Homewood Suites by Hilton
    Homewood Suites offers extended stay accommodations with a focus on comfort and convenience. These suites have full kitchens and separate sleeping and living areas. Homewood Suites operates in the U.S. and Canada. It is part of Hilton Hotels & Resorts.


  4. Comfort Suites
    Comfort Suites provides comfortable accommodations for guests looking for an extended stay. This brand has a variety of locations in the U.S. and Canada. Each hotel offers amenities like a kitchen area, free breakfast, and clean, spacious rooms.


  5. Super 8 by Wyndham
    Super 8 is an economy hotel chain with locations across the U.S. and Canada. This brand provides basic amenities like free Wi-Fi, free breakfast, and comfortable rooms. Super 8 aims to offer budget-friendly stays without sacrificing quality.


  6. Econo Lodge
    Econo Lodge offers budget-friendly extended-stay accommodations. It provides simple yet comfortable rooms with basic amenities. Econo Lodge has many locations in the U.S. This brand is part of the Choice Hotels International group.


  7. Residence Inn by Marriott
    Residence Inn by Marriott caters to guests who need a longer stay. These hotels offer full kitchen facilities and separate living and sleeping areas. Guests can enjoy extended stays with the comfort of home. Residence Inn has properties across the U.S. and in several other countries.


  8. Candlewood Suites
    Candlewood Suites offers extended stay accommodations with full kitchen facilities. This brand focuses on providing a home-like experience for guests. Candlewood Suites has locations in the U.S. and is part of InterContinental Hotels Group.


  9. My Place Hotels
    My Place Hotels provide extended stay accommodations with a focus on comfort and convenience. These hotels have kitchens, free breakfast, and Wi-Fi. My Place Hotels operates in the U.S. and Canada, offering various locations for guests to choose from.


  10. Rodeway Inn
    Rodeway Inn is a budget-friendly hotel chain with locations across the U.S. It offers basic amenities like free Wi-Fi and a continental breakfast. Rodeway Inn aims to provide affordable and comfortable stays for travelers.

Want to become a part of the Leisure, Sports and Recreation industry?