Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels values comfort and convenience for travelers who need a temporary home away from home. These hotels focus on creating a welcoming environment for guests, offering a variety of amenities to support longer stays. From fully-equipped kitchens to spacious living areas, Extended Stay Hotels aim to make each guest feel at ease. Their commitment to guest satisfaction drives the team to provide exceptional service and support throughout the stay. This dedication ensures that every guest finds a place that meets their needs, whether for business or leisure. Each Extended Stay Hotel location strives to offer a unique experience tailored to the local community. They provide a range of facilities, such as fitness centers, business services, and laundry options. Guests can enjoy a blend of affordability and quality, ensuring a pleasant stay. The staff at Extended Stay Hotels prioritize friendly interactions and prompt assistance. This dedication helps guests settle in quickly and comfortably, making their extended stay a positive experience.

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What are people saying about working at Extended Stay Hotels?

Employees at Extended Stay Hotels highlight a mix of rewarding experiences and challenges, with some praising the supportive company culture and amenities, while others criticize management practices, workload, and safety concerns. The company offers decent benefits and growth opportunities but struggles with employee retention due to understaffing and operational inefficiencies.

Extended Stay Hotels Reviews

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training

front desk agent

11/27/2024 - Atlanta, GA


Pros

the team you are working with makes everything better


Cons

The customers arent always right

There are better opportunities elsewhere

11/16/2024 - Woodland Hills, CA


Pros

Good support from the regional manager.


Cons

Excessive operational restrictions, no private office, night auditor is the laundry person

Great place with a few caveats

11/20/2024 - Austin, TX


Pros

Great people to work with


Cons

Always changing policies and alot of flopping back and forth with how the job works

It’s alright

11/22/2024 - Urbandale, IA


Pros

Hmm, it’s rather simple however you do maintenance duties sometimes and there are no camera on the second or third floors for those cleaning rooms or checking rooms.


Cons

Only individual in hotel from 5pm until 11pm, many police and firefighter visits.

Salary lower than most

11/25/2024 - San Jose, CA


Pros

Had a good boss who cared


Cons

Upper management at corporate was disconnected



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 12.1% of reviews are 'Neutral'. 21.4% of reviews are 'Negative'. 33.6% of reviews are 'Positive'. 32.9% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean guest rooms and common areas to ensure a comfortable stay for all. They also replenish supplies and report any necessary repairs.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services staff help guests with their needs, from booking reservations to providing information about local attractions. They aim to enhance the guest experience.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and maintenance of the hotel’s facilities. They ensure everything runs smoothly and address any issues promptly.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee the daily operations of the hotel. They manage staff, handle budgets, and ensure a high level of guest satisfaction.
    Find General Manager jobs


  5. Housekeeping
    Housekeeping staff clean and tidy guest rooms, ensuring they meet the hotel’s high standards. They are detail-oriented and committed to guest comfort.
    Find Housekeeping jobs


  6. Front Desk Associate
    Front Desk Associates greet guests, handle check-ins and check-outs, and provide information about hotel services. They are the first point of contact for guests.
    Find Front Desk Associate jobs


  7. Customer Service Representative
    Customer Service Representatives assist guests with any concerns or requests. They strive to provide excellent service and ensure a positive experience.
    Find Customer Service Representative jobs


  8. Laundry Attendant
    Laundry Attendants handle the washing, drying, and folding of guests’ and staff’s laundry. They ensure everything is clean and ready for use.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers supervise the front desk staff and ensure all operations run smoothly. They play a key role in maintaining a welcoming atmosphere.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners maintain the cleanliness of the hotel’s public areas and guest rooms. They are attentive to detail and committed to a spotless environment.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere with plenty of attractions and activities. Working here provides a dynamic environment with a steady flow of guests year-round. The city's lively culture and numerous amenities make it an exciting place to live and work.
    Find jobs in Orlando, FL


  2. Bellevue, WA
    Bellevue is known for its friendly community and beautiful natural surroundings. Working in this area offers a peaceful work environment with plenty of outdoor activities. The city’s growing economy provides ample job opportunities and a high quality of life.
    Find jobs in Bellevue, WA


  3. San Diego, CA
    San Diego boasts stunning beaches and a mild climate, making it a desirable place to work. This location attracts many visitors, providing a lively work atmosphere. The city’s strong economy and diverse culture make it an appealing choice for career growth.
    Find jobs in San Diego, CA


  4. Atlanta, GA
    Atlanta is a bustling hub with a fast-paced lifestyle. This city offers a mix of business and leisure opportunities, providing a dynamic work environment. The diverse economy and rich cultural scene make it an exciting place to be professionally.
    Find jobs in Atlanta, GA


  5. Destin, FL
    Destin offers a relaxed yet vibrant community with beautiful coastal views. Working here provides a peaceful work environment with plenty of recreational activities. The city’s growing popularity attracts a steady stream of guests, offering consistent job opportunities.
    Find jobs in Destin, FL


  6. West Valley City, UT
    West Valley City offers a welcoming community with a strong sense of togetherness. This area provides a stable work environment with access to various amenities. The city’s growing economy and diverse attractions make it an appealing choice for job seekers.
    Find jobs in West Valley City, UT


  7. Phoenix, AZ
    Phoenix offers a warm and friendly environment with plenty of outdoor activities. This city’s diverse economy provides a range of job opportunities. Working here offers a lively atmosphere with a vibrant community and lots to explore.
    Find jobs in Phoenix, AZ


  8. Clearwater, FL
    Clearwater is known for its beautiful beaches and serene environment. Working here offers a relaxed pace with plenty of leisure activities. The city’s steady growth provides a stable work environment with opportunities for career advancement.
    Find jobs in Clearwater, FL


  9. Indianapolis, IN
    Indianapolis combines a bustling city atmosphere with friendly neighborhoods. This location offers a dynamic work environment with access to numerous events and activities. The city’s strong economy and vibrant culture make it an appealing place to work.
    Find jobs in Indianapolis, IN


  10. Tampa, FL
    Tampa offers a vibrant and diverse community with a strong economy. This city provides a dynamic work environment with plenty of entertainment options. The warm climate and beautiful waterfront attractions make it a desirable place to live and work.
    Find jobs in Tampa, FL

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites is part of the InterContinental Hotels Group, providing long-stay accommodations. The brand offers fully equipped kitchens and separate living areas in each suite. They have locations across the United States, Canada, and Europe, catering to business travelers and families.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton is known for its all-suite accommodations and complimentary services. Guests enjoy evening receptions and made-to-order breakfasts. This brand operates in numerous cities across the United States, Canada, and Latin America. It is a popular choice for both business and leisure travelers.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton focuses on long-term stays with amenities like kitchenettes and separate bedroom and living areas. Complimentary dinner and drinks are offered each evening. The brand has locations throughout North America, making it convenient for travelers and those relocating.


  4. Comfort Suites
    Comfort Suites is a mid-tier brand known for its clean, comfortable rooms and amenities such as free breakfast and Wi-Fi. This chain operates in many cities across the United States and Canada, making it a reliable choice for families and business travelers.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations with essential amenities. With locations across the United States, Canada, and Mexico, it is ideal for travelers looking for comfort without breaking the bank.


  6. Econo Lodge
    Econo Lodge provides affordable lodging options with basic amenities such as free Wi-Fi and breakfast. This brand is found in many cities throughout the United States, making it a convenient choice for budget-conscious travelers.


  7. Residence Inn by Marriott
    Residence Inn by Marriott specializes in extended stays with fully equipped kitchens and separate sleeping areas. Complimentary dinner and drinks are offered most evenings. Locations are spread across the United States, Canada, and parts of Latin America, catering to long-term business travelers and families.


  8. Candlewood Suites
    Candlewood Suites is known for its studios and one-bedroom suites with fully equipped kitchens. Each location offers a complimentary kitchen supply store and free breakfast. This brand has properties across the United States and Canada, making it a popular choice for those needing a home-like environment.


  9. My Place Hotels
    My Place Hotels offers a range of accommodations with home-like amenities, including fully equipped kitchens, laundry facilities, and free Wi-Fi. Locations are found across the United States, providing a convenient option for both short and long-term stays.


  10. Rodeway Inn
    Rodeway Inn provides budget-friendly accommodations with essential amenities like free Wi-Fi and breakfast. This brand operates in numerous cities throughout the United States and Canada, making it a good choice for travelers on a budget.

Want to become a part of the Leisure, Sports and Recreation industry?