Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels offers comfortable and convenient accommodations for guests looking for longer stays. The company understands the needs of travelers who require a home-like setting while traveling for work or other reasons. Extended Stay Hotels strives to provide a welcoming environment, complete with amenities that make each guest feel at home. The commitment to cleanliness, comfort, and customer service sets Extended Stay Hotels apart in the hospitality industry. Each hotel in the Extended Stay Hotels chain focuses on creating an inviting atmosphere. With well-appointed rooms and common areas, guests can relax and enjoy their stay. The staff work hard to ensure that every guest feels valued and supported. Whether traveling for business or leisure, guests can find everything they need for a pleasant and productive stay. Extended Stay Hotels aims to make each visit a positive and memorable experience.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels offer a mixed experience with a positive work environment and growth opportunities, but some employees cite challenges like high workloads, difficult guests, and management issues.

Extended Stay Hotels Reviews

Nice location and wonderful guests, but retention issues

04/21/2026 - Dallas, TX


Pros

My location was very nice and the guests were wonderful.


Cons

Employee retention is difficult in this market/

Nice company to work for with no downsides

04/03/2026 - Tallahassee, FL


Pros

A very nice company to work for.


Cons

I do not have any cons

Positive atmosphere, but challenging customers at times

04/09/2026 - Nashville, TN


Pros

Good atmosphere and nice place to work


Cons

Some customers can be difficult

Good company with limited growth opportunities

04/27/2026 - Charlotte, NC


Pros

Good company and good people


Cons

Not to much room for growth

Great company

03/10/2026 - null


Pros

Excellent company to work for


Cons

Really do not have any in my experience

Overworked staff

03/10/2026 - Virginia Beach, VA


Pros

Schedule flexibility, weekly pay, district manager


Cons

Modern day slavery. The hourly employees are over worked and expected to where many hats for minimum wage. The GSR/ Front desk staff are expected to proved top customer service, do laundry, clean the lobby back of the house, lobby, scrub elevators all in 8 hours

New Employee

03/05/2026 - Savannah, GA


Pros

Easy hiring process was easy.


Cons

I have no cons right now

Not a bad place to work

02/16/2026 - Lynnwood, WA


Pros

You get good guests here and there and management can be nice to you if you’re lucky


Cons

Hostile situations from misunderstanding guestsLow pay to deal with so much by yourselfYour alone all night

Pay

02/05/2026 - Burlington, MA


Pros

Nothing was a terrible work environment


Cons

Everything, was one of my worst jobs

Front Desk

09/01/2024 - Sandy, UT


Pros

Like working with the customers and people who live there. Relaxed environment but stimulating at the same time.


Cons

The place is very understaffed. Breakfast is difficult because the customers are unhappy with how small it is. Should have cleaning procedures in place for each employee to keep hotel clean and safe.

Nice

09/25/2024 - Grand Rapids, MI


Pros

Very good and very nice people


Cons

Nothing everythinf was great here

A great place to work!

07/16/2024 - null


Pros

There is plenty of room to grow and be cross trained. I have been with the company for eight years. I started as a part-time housekeeper and now I am a general manager.


Cons

The area I’m located in is hard to find people who want to work long term.

It’s an OK job

07/18/2024 - Morrow, GA


Pros

Non applicable pros about job


Cons

Unorganized, high turn over, bad managers, no support from corporate

Worst Company Ever

07/23/2024 - null


Pros

Nothing positive about this place except a few cool people at hotel level.


Cons

No support, no staff, management is cheap with ordering, can’t get supplies, can’t get rid of toxic employees, higher ups are doing shady activity.

Love it here

07/26/2024 - null


Pros

Interact with different people from many different cultures, great job benefits


Cons

Have not encountered any cons on this position



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 11.2% of reviews are 'Neutral'. 21.7% of reviews are 'Negative'. 32.9% of reviews are 'Positive'. 34.2% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers ensure guest rooms are clean and comfortable. They make beds, clean bathrooms, and tidy up common areas.
    Find Housekeeper jobs


  2. Guest Services
    Guest services staff help guests with questions and requests. They provide information about the hotel and nearby attractions.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance technicians fix and maintain hotel facilities. They handle plumbing, electrical issues, and general repairs.
    Find Maintenance Technician jobs


  4. General Manager
    General managers oversee hotel operations. They manage staff, budgets, and ensure smooth daily operations.
    Find General Manager jobs


  5. Customer Service Representative
    Customer service representatives assist guests with their needs. They handle reservations, complaints, and provide excellent service.
    Find Customer Service Representative jobs


  6. Front Desk Associate
    Front desk associates greet guests and assist with check-ins and check-outs. They handle reservations and provide information about the hotel.
    Find Front Desk Associate jobs


  7. Laundry Attendant
    Laundry attendants handle the washing, drying, and ironing of hotel linens. They ensure all laundry is clean and ready for use.
    Find Laundry Attendant jobs


  8. Housekeeping
    Housekeeping staff work to maintain a clean and welcoming environment. They clean rooms and common areas to ensure a pleasant stay for guests.
    Find Housekeeping jobs


  9. Front Office Manager
    Front office managers supervise the front desk staff. They ensure guest services run smoothly and handle any guest inquiries.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners focus on keeping the hotel clean. They work in guest rooms and public areas to maintain high cleanliness standards.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere for those in the hospitality industry. The city's attractions draw visitors year-round, providing a dynamic environment for extended stay guests. Workers will enjoy a lively community and diverse experiences.
    Find jobs in Orlando, FL


  2. Phoenix, AZ
    Phoenix provides a warm climate and a growing business landscape. The city's expanding tech sector and tourist attractions create a steady demand for extended stay services. Employees benefit from a pleasant weather and a community with endless opportunities.
    Find jobs in Phoenix, AZ


  3. Atlanta, GA
    Atlanta's bustling economy and warm hospitality make it a great place to work in extended stay hotels. The city's diversity and vibrant arts scene offer a rich environment for both guests and staff. Atlanta provides many chances to grow and connect with others.
    Find jobs in Atlanta, GA


  4. Tampa, FL
    Tampa's coastal location and sunny weather offer a relaxing environment for hotel workers. The city's growing popularity as a travel destination ensures a steady stream of guests needing extended stay services. Employees enjoy a friendly community and beautiful beaches.
    Find jobs in Tampa, FL


  5. Bellevue, WA
    Bellevue, known for its tech industry, offers a modern and dynamic work setting. The city's suburban charm and proximity to nature provide a balanced lifestyle for employees. Guests benefit from the area's clean and innovative atmosphere.
    Find jobs in Bellevue, WA


  6. San Diego, CA
    San Diego's beautiful beaches and mild climate create an inviting environment for extended stay guests. The city's vibrant culture and outdoor activities make it a desirable place to work. Employees enjoy a healthy work-life balance and scenic surroundings.
    Find jobs in San Diego, CA


  7. Torrance, CA
    Torrance provides a suburban setting close to major attractions and industries. The city's blend of urban and residential areas offers a unique atmosphere for hotel workers. Employees benefit from a peaceful environment and easy access to Los Angeles.
    Find jobs in Torrance, CA


  8. Scottsdale, AZ
    Scottsdale combines luxury with a welcoming community. The city's golf courses, spas, and nightlife offer a high-quality lifestyle for both guests and employees. Workers enjoy a sophisticated and vibrant environment.
    Find jobs in Scottsdale, AZ


  9. Charlotte, NC
    Charlotte's growing economy and diverse culture create a lively work environment. The city's blend of urban and southern charm offers a unique setting for extended stay guests. Employees benefit from a fast-growing community and ample opportunities.
    Find jobs in Charlotte, NC


  10. Skokie, IL
    Skokie offers a suburban setting with easy access to Chicago. The community is known for its friendliness and safety, providing a comfortable environment for extended stay guests. Employees enjoy a peaceful yet connected lifestyle.
    Find jobs in Skokie, IL

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended-stay accommodations that cater to both business and leisure travelers. The hotels provide spacious suites with full kitchens, making it convenient for long-term stays. They are present in various cities across the United States, Canada, and Europe.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton features extended-stay hotels with a focus on comfort and convenience. Each location offers a complimentary Evening Reception with light appetizers and drinks. You will find these hotels in major cities across the United States, Canada, and the Caribbean.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton provides spacious accommodations ideal for extended stays. Guests enjoy a welcoming Evening HomeCooked Dinner and complimentary breakfasts. These hotels are located in various cities throughout the United States, Canada, and Europe.


  4. Comfort Suites
    Comfort Suites focuses on providing comfortable and affordable extended-stay accommodations. Each hotel features well-appointed rooms and amenities designed for long-term stays. Locations can be found in numerous cities across the United States and Canada.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly extended-stay options with basic amenities. Ideal for travelers on a budget, these hotels provide comfortable rooms and are located in many cities across the United States and Canada.


  6. Econo Lodge
    Econo Lodge provides budget-friendly accommodations suitable for extended stays. The hotels feature comfortable rooms and basic amenities, making it an affordable option for travelers. Econo Lodge locations can be found in several cities throughout the United States.


  7. Residence Inn by Marriott
    Residence Inn by Marriott specializes in extended-stay accommodations with amenities like fully equipped kitchens, separate living areas, and weekly housekeeping. These hotels are located in major cities across the United States, Canada, and Europe.


  8. Candlewood Suites
    Candlewood Suites offers extended-stay accommodations with fully equipped kitchens and weekly housekeeping services. Guests appreciate the home-like atmosphere, making it ideal for long-term stays. Locations are found in numerous cities throughout the United States and Canada.


  9. My Place Hotels
    My Place Hotels provides extended-stay accommodations with a focus on comfort and convenience. Each location offers spacious rooms and amenities like free Wi-Fi and complimentary breakfast. My Place Hotels can be found in several cities across the United States.


  10. Rodeway Inn
    Rodeway Inn offers affordable extended-stay accommodations with basic amenities. It is a budget-friendly choice for travelers needing longer stays. You will find Rodeway Inn locations in many cities throughout the United States.

Want to become a part of the Leisure, Sports and Recreation industry?