Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels offers comfortable and affordable lodging for guests who need to stay for longer periods. The company provides spacious rooms with kitchen facilities and other amenities to make long-term stays more convenient. Extended Stay Hotels focuses on creating a welcoming environment for guests who are away from home for an extended time. The company aims to make each guest feel at home, no matter how long they stay. The company values guest satisfaction and strives to provide a high level of service. Extended Stay Hotels offers a range of amenities to meet the needs of guests, including free Wi-Fi, laundry facilities, and on-site parking. The company also offers flexible booking options to accommodate guests' schedules. Extended Stay Hotels is committed to providing a comfortable and convenient lodging experience for guests who need to stay for an extended period.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels offer a mixed work environment with some employees appreciating the supportive team and growth opportunities, while others criticize the management, workload, and lack of support. The company has a reputation for being a decent place to work, but it also faces challenges with staff shortages, operational inefficiencies, and safety concerns.

Extended Stay Hotels Reviews

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training

front desk agent

11/27/2024 - Atlanta, GA


Pros

the team you are working with makes everything better


Cons

The customers arent always right

There are better opportunities elsewhere

11/16/2024 - Woodland Hills, CA


Pros

Good support from the regional manager.


Cons

Excessive operational restrictions, no private office, night auditor is the laundry person

Great place with a few caveats

11/20/2024 - Austin, TX


Pros

Great people to work with


Cons

Always changing policies and alot of flopping back and forth with how the job works

It’s alright

11/22/2024 - Urbandale, IA


Pros

Hmm, it’s rather simple however you do maintenance duties sometimes and there are no camera on the second or third floors for those cleaning rooms or checking rooms.


Cons

Only individual in hotel from 5pm until 11pm, many police and firefighter visits.

Salary lower than most

11/25/2024 - San Jose, CA


Pros

Had a good boss who cared


Cons

Upper management at corporate was disconnected



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 12.1% of reviews are 'Neutral'. 21.4% of reviews are 'Negative'. 33.6% of reviews are 'Positive'. 32.9% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean guest rooms and common areas. They ensure a clean and comfortable environment for guests.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services staff assist guests with their needs. They provide information and help with any issues that may arise.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and maintenance tasks. They ensure that all hotel facilities are in good working order.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee hotel operations. They manage staff and ensure the hotel runs smoothly.
    Find General Manager jobs


  5. Housekeeping
    Housekeeping roles involve cleaning guest rooms and public areas. They focus on maintaining a tidy and welcoming environment.
    Find Housekeeping jobs


  6. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They provide assistance and information to guests.
    Find Front Desk Associate jobs


  7. Customer Service Representative
    Customer Service Representatives address guest inquiries and concerns. They aim to provide excellent service and resolve issues quickly.
    Find Customer Service Representative jobs


  8. Laundry Attendant
    Laundry Attendants wash, dry, and fold guest linens. They ensure that all laundry is handled promptly and efficiently.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers supervise the front desk staff. They ensure that guest services are provided efficiently and effectively.
    Find Front Office Manager jobs


  10. Hotel General Manager
    Hotel General Managers lead the entire hotel staff. They focus on achieving business goals and providing excellent guest experiences.
    Find Hotel General Manager jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere with plenty of opportunities for growth. The city's booming tourism industry provides a dynamic work environment. Extended Stay Hotels benefit from the constant influx of visitors.
    Find jobs in Orlando, FL


  2. Bellevue, WA
    Bellevue is a tech hub with a thriving business community. Working here means being part of a forward-thinking environment. Extended Stay Hotels cater to both business travelers and tourists, offering diverse experiences.
    Find jobs in Bellevue, WA


  3. Atlanta, GA
    Atlanta is a bustling city with a strong economy. It offers a mix of urban and suburban settings. Extended Stay Hotels here enjoy a steady flow of guests, making it an exciting place to work.
    Find jobs in Atlanta, GA


  4. Tampa, FL
    Tampa boasts a warm climate and a growing job market. The city's diverse attractions make it appealing to visitors. Extended Stay Hotels benefit from the city's vibrant energy and hospitality industry.
    Find jobs in Tampa, FL


  5. Austin, TX
    Austin is known for its live music scene and tech industry. The city offers a lively and innovative work environment. Extended Stay Hotels thrive on the city's dynamic culture and frequent events.
    Find jobs in Austin, TX


  6. San Diego, CA
    San Diego is a coastal city with a mild climate and a strong economy. The city's beautiful beaches and attractions draw many visitors. Extended Stay Hotels enjoy a steady stream of guests year-round.
    Find jobs in San Diego, CA


  7. Phoenix, AZ
    Phoenix is a growing city with a diverse economy. The warm climate and outdoor activities make it an attractive place to live and work. Extended Stay Hotels benefit from the city's expanding population.
    Find jobs in Phoenix, AZ


  8. Indianapolis, IN
    Indianapolis is a midwestern city with a rich history and a strong business community. The city offers a balanced lifestyle with plenty of opportunities for career growth. Extended Stay Hotels cater to both business and leisure travelers.
    Find jobs in Indianapolis, IN


  9. Clearwater, FL
    Clearwater is known for its beautiful beaches and pleasant weather. The city offers a relaxed yet vibrant atmosphere. Extended Stay Hotels benefit from the city's tourism and growing business sector.
    Find jobs in Clearwater, FL


  10. Fort Lauderdale, FL
    Fort Lauderdale is a coastal city with a lively nightlife and a strong tourism industry. The city's beautiful beaches and waterways attract many visitors. Extended Stay Hotels thrive on the city's vibrant energy and hospitality.
    Find jobs in Fort Lauderdale, FL

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended-stay accommodations with fully-equipped kitchens. It provides a home-like environment for guests staying longer periods. The company operates in various locations across the United States, Canada, and Europe.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton provides a blend of hotel and suite accommodations. It features complimentary breakfasts and evening receptions. The company has locations in major cities across the United States, Canada, and Latin America.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton offers extended-stay accommodations with kitchen facilities. It provides a welcoming environment for guests who need to stay longer. The company operates in many cities across the United States, Canada, and Latin America.


  4. Comfort Suites
    Comfort Suites provides comfortable and affordable accommodations. It offers amenities like free breakfast and Wi-Fi. The company has locations in many cities across the United States, Canada, and Mexico.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations. It provides essential amenities like free Wi-Fi and breakfast. The company operates in numerous locations across the United States, Canada, and Mexico.


  6. Econo Lodge
    Econo Lodge provides affordable accommodations with basic amenities. It offers a comfortable stay for budget-conscious travelers. The company has locations in many cities across the United States and Canada.


  7. Residence Inn by Marriott
    Residence Inn by Marriott offers extended-stay accommodations with kitchen facilities. It provides a home-like environment for guests who need to stay longer. The company operates in many cities across the United States, Canada, and Latin America.


  8. Candlewood Suites
    Candlewood Suites provides extended-stay accommodations with kitchen facilities. It offers a convenient and comfortable environment for longer stays. The company has locations in many cities across the United States and Canada.


  9. My Place Hotels
    My Place Hotels offers extended-stay accommodations with kitchen facilities. It provides a home-like environment for guests who need to stay longer. The company operates in many cities across the United States.


  10. Rodeway Inn
    Rodeway Inn provides budget-friendly accommodations with essential amenities. It offers a comfortable stay for budget-conscious travelers. The company has locations in many cities across the United States and Canada.

Want to become a part of the Leisure, Sports and Recreation industry?