Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels provides comfortable and affordable lodging for guests staying longer than a few days. The company offers well-furnished rooms with kitchen facilities, free Wi-Fi, and other services to meet the needs of long-term visitors. Extended Stay Hotels focuses on delivering a welcoming and convenient environment for travelers seeking an extended stay in a new place. Their commitment to cleanliness, comfort, and customer satisfaction makes them a preferred choice for many visitors. With a presence in key locations, Extended Stay Hotels ensures that guests have access to essential amenities and services. The staff prioritizes guest comfort and convenience, offering assistance and support throughout the stay. This dedication to quality service and guest satisfaction makes Extended Stay Hotels a reliable option for those needing a temporary home away from home.

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What are people saying about working at Extended Stay Hotels?

Employees at Extended Stay Hotels report mixed experiences, with some praising growth opportunities and supportive colleagues, while others express concerns over low pay, stressful environments, and management issues. While certain roles offer flexibility and decent benefits, many cite high workloads and insufficient support from upper management.

Extended Stay Hotels Reviews

Company punishes for being human

01/09/2026 - Monroeville, PA


Pros

Met some amazing people there!


Cons

The general manager makes you feel like you are worthless! And punishes you for being human! No compassion unless you have children. Not a place for those without kids.

Flexibale

01/21/2026 - Somerset, NJ


Pros

Can easily add shifts as needed


Cons

Hard to get fulltime slots.

Dangerous job with many responsibilities

01/13/2026 - Los Angeles, CA


Pros

Some nice long term guestsQuiet at times so you can study


Cons

Min wage Criminal activityNo security guard

Easy going

01/05/2026 - Plano, TX


Pros

Great job, bad pay. If you are in a transitional period in life, it’s a great place to reset and get back on your feet. Growth is possible and incentives to do well are there too. The job is simple, even boring, but a good place to start.


Cons

Bad pay. Guests are more entitled than I’ve seen in nicer hotels. Deals w lots of people in tough situations which can be tough in itself.

Amazing organization

11/06/2025 - Atlanta, GA


Pros

Growth opportunity, senior level support


Cons

None - very happy with my decision to stay with ESA

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 11.4% of reviews are 'Neutral'. 21.5% of reviews are 'Negative'. 33.6% of reviews are 'Positive'. 33.6% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers keep guest rooms and public spaces clean and well-organized. They ensure the comfort and safety of guests by maintaining high standards.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services staff assist guests with any questions or issues they may have. They provide a friendly and helpful service to ensure a positive guest experience.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and maintenance of hotel facilities. They ensure everything runs smoothly and that guests have a comfortable stay.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee the entire hotel operations. They coordinate staff, manage budgets, and ensure everything runs smoothly for guests.
    Find General Manager jobs


  5. Housekeeping
    Housekeeping staff clean guest rooms and common areas. They play a vital role in keeping the hotel clean and welcoming for guests.
    Find Housekeeping jobs


  6. Front Desk Associate
    Front Desk Associates handle guest check-ins and check-outs. They provide a warm welcome and assist with any requests or needs guests may have.
    Find Front Desk Associate jobs


  7. Customer Service Representative
    Customer Service Representatives address guest concerns and questions. They aim to resolve any issues quickly and ensure guest satisfaction.
    Find Customer Service Representative jobs


  8. Laundry Attendant
    Laundry Attendants handle washing, drying, and folding linens and guest clothes. They ensure everything is fresh and ready for guests.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers supervise the front desk and guest services staff. They ensure smooth operations and a welcoming environment for guests.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners focus on maintaining cleanliness in various areas of the hotel. They ensure a tidy and safe environment for guests and staff.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere with plenty of opportunities for social interaction. Working in hospitality here means enjoying a bustling city full of tourists year-round.
    Find jobs in Orlando, FL


  2. Bellevue, WA
    Bellevue provides a serene environment with access to both urban amenities and natural beauty. Employees can enjoy a high quality of life with plenty of outdoor activities nearby.
    Find jobs in Bellevue, WA


  3. Phoenix, AZ
    Phoenix combines a warm climate with a growing economy. Working in this city offers a dynamic work environment with opportunities for professional growth.
    Find jobs in Phoenix, AZ


  4. Atlanta, GA
    Atlanta is a major hub for business and industry. Professionals here enjoy a lively city life with many events and cultural activities.
    Find jobs in Atlanta, GA


  5. San Diego, CA
    San Diego offers beautiful beaches and a mild climate, making it an ideal place to live and work. Employees appreciate the laid-back atmosphere and outdoor lifestyle.
    Find jobs in San Diego, CA


  6. Tampa, FL
    Tampa provides a mix of urban and coastal living. It's a place where one can enjoy both city life and beach getaways, offering a balanced lifestyle.
    Find jobs in Tampa, FL


  7. West Valley City, UT
    West Valley City is part of the greater Salt Lake City area, offering a welcoming community. Employees benefit from a strong sense of community and family-friendly environment.
    Find jobs in West Valley City, UT


  8. Scottsdale, AZ
    Scottsdale offers upscale living with a vibrant social scene. Working here means being part of a high-energy community with plenty of leisure activities.
    Find jobs in Scottsdale, AZ


  9. Torrance, CA
    Torrance provides a peaceful suburban setting close to Los Angeles. Employees enjoy a quiet lifestyle with easy access to the city’s amenities.
    Find jobs in Torrance, CA


  10. Skokie, IL
    Skokie is a diverse and inclusive community near Chicago. It offers a blend of urban and suburban living, with many cultural and recreational activities.
    Find jobs in Skokie, IL

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites provides long-stay accommodations for both business and leisure travelers. The brand offers fully equipped kitchens, separate living and sleeping areas. Staybridge Suites hotels are located in major cities across the U.S., Canada, and internationally.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton offers a unique hospitality experience with spacious suites featuring separate living and sleeping areas. This brand caters to both business and leisure travelers, providing a range of amenities including complimentary breakfast, Evening Reception, and Evening Dinner. Embassy Suites locations are found across the United States, Canada, and parts of Latin America.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton is designed for longer stays, offering fully equipped kitchens, complimentary grocery shopping service, and an Evening HomeCooked Dinner. Each suite has separate living and sleeping areas. Homewood Suites hotels are located across the U.S., Canada, and the Caribbean, providing convenient access to major cities and attractions.


  4. Comfort Suites
    Comfort Suites provides a comfortable stay with spacious rooms and amenities like complimentary breakfast, free Wi-Fi, and an indoor pool. Each room features a microwave, refrigerator, and a comfortable bed. Comfort Suites are located across the U.S. and Canada, often near major highways for easy travel.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations with essentials such as free Wi-Fi, a microwave, and a refrigerator. It provides a comfortable stay for travelers on the go. Super 8 locations are widespread across the U.S., Canada, and Mexico, making it convenient for both business and leisure travelers.


  6. Econo Lodge
    Econo Lodge provides affordable lodging options with basic amenities like free Wi-Fi and a microwave. It’s an excellent choice for budget-conscious travelers seeking a comfortable stay. Econo Lodge properties are located across the U.S., offering easy access to key destinations and attractions.


  7. Residence Inn by Marriott
    Residence Inn by Marriott caters to guests staying longer, with extended-stay suites featuring full kitchens, separate living and sleeping areas, and complimentary breakfast. These hotels provide a home-like atmosphere for both business and leisure travelers. Residence Inn locations can be found across the U.S., Canada, and internationally.


  8. Candlewood Suites
    Candlewood Suites offers extended-stay accommodations with full kitchens and separate living and sleeping areas. It provides a mix of comfort and convenience, making it suitable for both business and leisure travelers. Candlewood Suites locations are widespread across the U.S., Canada, and internationally.


  9. My Place Hotels
    My Place Hotels provide extended-stay accommodations with full kitchens, laundry facilities, and a comfortable home-like environment. They cater to travelers who need a longer stay and want the convenience of having a kitchen. My Place Hotels can be found across the U.S., often near major highways and attractions.


  10. Rodeway Inn
    Rodeway Inn offers budget-friendly accommodations with essential amenities like free Wi-Fi and a microwave. It provides a comfortable stay for budget-conscious travelers. Rodeway Inn properties are located across the U.S., often near highways and major attractions.

Want to become a part of the Leisure, Sports and Recreation industry?