Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels offers comfortable accommodations for guests staying longer. The company understands the need for extended stays and provides the perfect blend of home and hotel. Guests enjoy spacious rooms with full kitchens and living areas. This makes their stay more comfortable and convenient. Extended Stay Hotels prides itself on clean, safe, and welcoming environments. The staff works to ensure every guest feels at home while away from their own. Extended Stay Hotels also values flexibility and affordability. This makes them a top choice for travelers needing more time in one location. Whether for business or leisure, guests can find what they need at Extended Stay Hotels. The company’s commitment to quality and service helps guests feel secure and relaxed throughout their stay. This focus on guest comfort and convenience sets Extended Stay Hotels apart in the hospitality industry.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels employees generally appreciate the company culture and teamwork, yet face issues like poor management, inadequate resources, and safety concerns, leading to mixed sentiments about their work experiences.

Extended Stay Hotels Reviews

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training

front desk agent

11/27/2024 - Atlanta, GA


Pros

the team you are working with makes everything better


Cons

The customers arent always right

There are better opportunities elsewhere

11/16/2024 - Woodland Hills, CA


Pros

Good support from the regional manager.


Cons

Excessive operational restrictions, no private office, night auditor is the laundry person

Great place with a few caveats

11/20/2024 - Austin, TX


Pros

Great people to work with


Cons

Always changing policies and alot of flopping back and forth with how the job works

It’s alright

11/22/2024 - Urbandale, IA


Pros

Hmm, it’s rather simple however you do maintenance duties sometimes and there are no camera on the second or third floors for those cleaning rooms or checking rooms.


Cons

Only individual in hotel from 5pm until 11pm, many police and firefighter visits.

Salary lower than most

11/25/2024 - San Jose, CA


Pros

Had a good boss who cared


Cons

Upper management at corporate was disconnected



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 12.1% of reviews are 'Neutral'. 21.4% of reviews are 'Negative'. 33.6% of reviews are 'Positive'. 32.9% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers ensure guest rooms are clean and comfortable. They tidy up beds, bathrooms, and common areas. They also restock supplies.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services representatives assist guests with any questions or needs. They provide information about hotel services and amenities. They aim to make guests feel welcome and comfortable.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and maintenance tasks. They fix issues with plumbing, electrical, and HVAC systems. They also ensure the hotel is safe and in good condition.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee hotel operations. They manage staff, budgets, and guest services. They ensure the hotel runs smoothly and meets guest expectations.
    Find General Manager jobs


  5. Housekeeping
    Housekeeping staff clean and maintain guest rooms. They tidy up and ensure all areas are presentable. They also handle laundry and restocking.
    Find Housekeeping jobs


  6. Front Desk Associate
    Front Desk Associates welcome guests and handle check-ins and check-outs. They assist with reservations and provide information about the hotel. They are the first point of contact for guests.
    Find Front Desk Associate jobs


  7. Customer Service Representative
    Customer Service Representatives handle guest inquiries and complaints. They aim to resolve issues and ensure guest satisfaction. They communicate effectively and provide excellent service.
    Find Customer Service Representative jobs


  8. Laundry Attendant
    Laundry Attendants wash, dry, and iron guest linens and clothes. They ensure everything is clean and ready for guests. They also fold and store laundry neatly.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers supervise front desk staff. They handle scheduling, training, and performance reviews. They ensure the front office runs efficiently and provides great service.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners focus on keeping public areas clean. They vacuum, dust, and sanitize common spaces. They also ensure bathrooms are tidy and well-stocked.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Bellevue, WA
    Bellevue offers a vibrant work environment. Guests appreciate the area's natural beauty and urban amenities. Enjoy a mix of outdoor activities and modern conveniences.
    Find jobs in Bellevue, WA


  2. Orlando, FL
    In Orlando, the job comes with lively surroundings. Attractions and a growing business scene make it exciting. Guests often seek recommendations, offering great interaction.
    Find jobs in Orlando, FL


  3. Phoenix, AZ
    Phoenix provides a warm, inviting atmosphere. The city's growth attracts many visitors. Working here means being part of a dynamic environment with lots of opportunities.
    Find jobs in Phoenix, AZ


  4. Atlanta, GA
    Atlanta combines urban energy with Southern charm. The city's diverse culture and booming economy make it a great place to work. Guests come from all over, offering rich interactions.
    Find jobs in Atlanta, GA


  5. San Diego, CA
    San Diego offers a unique blend of beach and city life. The pleasant climate and beautiful scenery make it an enjoyable place to work. Guests value the quality of service and hospitality.
    Find jobs in San Diego, CA


  6. Tampa, FL
    Tampa provides a lively work environment. The city's rich history and vibrant culture create a unique atmosphere. Guests appreciate the blend of leisure and business opportunities.
    Find jobs in Tampa, FL


  7. Clearwater, FL
    Clearwater offers a relaxed yet engaging work setting. The clear waters and sandy beaches provide a perfect backdrop. Guests enjoy the laid-back vibe and excellent amenities.
    Find jobs in Clearwater, FL


  8. Destin, FL
    Destin offers a serene and picturesque work environment. The stunning beaches and natural beauty attract many visitors. Working here means being part of a tranquil yet vibrant community.
    Find jobs in Destin, FL


  9. Austin, TX
    Austin provides an energetic and innovative work atmosphere. The city's tech scene and live music culture make it exciting. Guests seek recommendations, offering engaging interactions.
    Find jobs in Austin, TX


  10. West Valley City, UT
    West Valley City offers a diverse and dynamic work environment. The city's rapid growth and community spirit create a unique atmosphere. Working here means being part of a forward-thinking community.
    Find jobs in West Valley City, UT

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended stay accommodations with kitchen facilities. It caters to both short-term and long-term guests. The company operates many locations across the United States and Canada, with more than 200 hotels.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton provides a luxurious extended-stay experience with a focus on comfort and convenience. They have several properties across the United States, known for their evening cocktail reception and complimentary breakfast.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton specializes in extended-stay hotels with spacious suites and kitchen facilities. The company has properties throughout the United States and Canada, offering a home-like environment for travelers.


  4. Comfort Suites
    Comfort Suites is known for providing comfortable and affordable extended-stay accommodations. The chain operates more than 400 hotels across the United States, offering a welcoming atmosphere for guests.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations for both short and extended stays. The company has locations across the United States and Canada, providing basic amenities at affordable prices.


  6. Econo Lodge
    Econo Lodge provides budget-friendly accommodations for travelers seeking a comfortable stay. The chain has properties across the United States, offering essential amenities at reasonable prices.


  7. Residence Inn by Marriott
    Residence Inn by Marriott focuses on extended-stay accommodations with home-like amenities. The company has over 200 properties in the United States, catering to guests who need a longer stay.


  8. Candlewood Suites
    Candlewood Suites offers extended-stay accommodations with kitchen facilities and pet-friendly environments. The chain operates more than 100 properties across the United States and Canada.


  9. My Place Hotels
    My Place Hotels provides budget-friendly accommodations for both short and extended stays. The chain has over 100 properties in the United States, known for its clean and comfortable rooms.


  10. Rodeway Inn
    Rodeway Inn offers budget-friendly accommodations with a focus on comfort. The chain has properties across the United States, providing essential amenities at affordable rates.

Want to become a part of the Leisure, Sports and Recreation industry?