Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels offers comfortable and affordable accommodations for guests who need to stay for longer periods. The company provides spacious rooms with kitchen facilities, making it ideal for families, travelers, and business professionals. Extended Stay Hotels focuses on creating a home-like environment, ensuring guests feel at ease during their extended stays. Each location includes amenities such as free Wi-Fi, laundry facilities, and 24-hour front desk service to meet the needs of long-term visitors. The company values guest satisfaction and strives to provide a welcoming atmosphere. Extended Stay Hotels employs a friendly and professional staff dedicated to assisting guests with any needs or concerns. With a commitment to quality and comfort, Extended Stay Hotels aims to make every guest's stay as enjoyable and convenient as possible.

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What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels offer a mixed work environment with some employees appreciating the supportive team and growth opportunities, while others criticize the management, workload, and safety concerns. The company has a reputation for being a decent place to work, but it faces challenges with staff shortages, outdated policies, and a lack of support from upper management.

Extended Stay Hotels Reviews

A lot of changes

04/23/2025 - Tampa, FL


Pros

There's longevity here, and I've been able toHave a sustaining job for years.


Cons

A lot of changes in a lot of things that are affecting the frontline employees that are making it difficult to be successful while having true work-life balance.

Lack of Upper Management Support

03/13/2025 - Texas City, TX


Pros

Local level and property employees are great. They do the best they can with the minimum resources they're given.


Cons

Upper management seems to have a lack of focus, rely on outdated techniques and strategies, and operations does not work well with sales. Very disjointed.

Great career

03/28/2025 - Los Angeles, CA


Pros

Rewarding work. You work hard but see your results in guest satisfaction and employee loyalty.


Cons

Short staff situations. Crazy guests.

Decent place

02/18/2025 - Austin, TX


Pros

Support8ve company and sister properties


Cons

Can be stressful at times

A fairly decent place to work

02/07/2025 - Des Plaines, IL


Pros

Full time Hours available, staff and management that understand problem steaming from guests and long term stay.


Cons

Guest can be a bit much and if the overnight employees don't show up, it falls on the shoulder of the 3-11 shift employees.

Don’t apply

12/17/2024 - null


Pros

None terrible place to work for


Cons

Overworked, they are not prepared for daily task, not enough linen, improper training, they lie about the position your were applying for

Worst Experience

12/18/2024 - null


Pros

Benefits you can work a lot of hours if management allows.


Cons

If you don't speak the language as your colleagues. GM favors her nationality. Only cares about money for guest checking in and reviews!

Love my job

12/19/2024 - Findlay, OH


Pros

Great management, pay, and growth potential.


Cons

Lots of second shifts and unexpected call offs from employees

Horrible place to work

12/20/2024 - Westborough, MA


Pros

you can't get fired unless you steal money from the place, otherwise they won't no matter how bad of an employee you are


Cons

horrible management, they protect the worst of the worst employees. you will be victim blamed if you stand up for yourself. all levels of management don't care.

Toxic

12/28/2024 - Urbandale, IA


Pros

There are no pros to working here


Cons

Toxic environment nothing ever changes upper management lies to you no real support and don't expect any training

front desk agent

11/27/2024 - Atlanta, GA


Pros

the team you are working with makes everything better


Cons

The customers arent always right

There are better opportunities elsewhere

11/16/2024 - Woodland Hills, CA


Pros

Good support from the regional manager.


Cons

Excessive operational restrictions, no private office, night auditor is the laundry person

Great place with a few caveats

11/20/2024 - Austin, TX


Pros

Great people to work with


Cons

Always changing policies and alot of flopping back and forth with how the job works

It’s alright

11/22/2024 - Urbandale, IA


Pros

Hmm, it’s rather simple however you do maintenance duties sometimes and there are no camera on the second or third floors for those cleaning rooms or checking rooms.


Cons

Only individual in hotel from 5pm until 11pm, many police and firefighter visits.

Salary lower than most

11/25/2024 - San Jose, CA


Pros

Had a good boss who cared


Cons

Upper management at corporate was disconnected



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 11.3% of reviews are 'Neutral'. 21.1% of reviews are 'Negative'. 33.1% of reviews are 'Positive'. 34.6% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean guest rooms and common areas. They ensure a comfortable and welcoming environment for guests.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services staff assist guests with their needs. They provide information, handle requests, and ensure a pleasant stay.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and upkeep. They ensure all facilities are in good working order.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee hotel operations. They manage staff, handle budgets, and ensure guest satisfaction.
    Find General Manager jobs


  5. Customer Service Representative
    Customer Service Representatives interact with guests. They address concerns, provide information, and enhance guest experience.
    Find Customer Service Representative jobs


  6. Laundry Attendant
    Laundry Attendants handle the washing and ironing of linens. They ensure a clean and fresh environment for guests.
    Find Laundry Attendant jobs


  7. Housekeeping
    Housekeeping staff clean guest rooms and common areas. They maintain high standards of cleanliness and hygiene.
    Find Housekeeping jobs


  8. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They provide information and assist with guest needs.
    Find Front Desk Associate jobs


  9. Front Office Manager
    Front Office Managers oversee the front desk staff. They ensure smooth operations and guest satisfaction.
    Find Front Office Manager jobs


  10. Hotel General Manager
    Hotel General Managers manage all hotel operations. They ensure efficient service and guest satisfaction.
    Find Hotel General Manager jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere with a mix of tourists and locals. Working here means being part of a dynamic and bustling environment. The city's entertainment industry provides a lively backdrop for a rewarding career.
    Find jobs in Orlando, FL


  2. Bellevue, WA
    Bellevue is known for its beautiful landscapes and tech-driven economy. Working here offers a chance to be part of a growing industry. The city's commitment to a high quality of life makes it an attractive place to work.
    Find jobs in Bellevue, WA


  3. Austin, TX
    Austin combines a laid-back vibe with a thriving tech scene. Working here means enjoying a unique culture and a strong sense of community. The city's fast-paced growth offers many opportunities for career advancement.
    Find jobs in Austin, TX


  4. Atlanta, GA
    Atlanta is a major transportation hub with a diverse economy. Working here means being part of a city that never sleeps. The city's rich history and vibrant culture provide a unique backdrop for a fulfilling career.
    Find jobs in Atlanta, GA


  5. San Diego, CA
    San Diego boasts a mild climate and a strong economy. Working here offers the chance to enjoy beautiful beaches and outdoor activities. The city's focus on innovation makes it an exciting place to work.
    Find jobs in San Diego, CA


  6. Tampa, FL
    Tampa is a growing city with a mix of industries. Working here means being part of a community that values progress. The city's coastal location offers many recreational opportunities.
    Find jobs in Tampa, FL


  7. Phoenix, AZ
    Phoenix is known for its warm climate and diverse population. Working here means being part of a city that embraces change. The city's growth offers many opportunities for career development.
    Find jobs in Phoenix, AZ


  8. Indianapolis, IN
    Indianapolis is a city with a strong sports culture and a thriving business environment. Working here means being part of a community that values hard work. The city's central location offers a unique blend of urban and suburban living.
    Find jobs in Indianapolis, IN


  9. Chesapeake, VA
    Chesapeake offers a mix of urban and rural living. Working here means being part of a community that values family and tradition. The city's proximity to the coast provides many recreational opportunities.
    Find jobs in Chesapeake, VA


  10. Charlotte, NC
    Charlotte is a rapidly growing city with a strong financial sector. Working here means being part of a community that values progress. The city's diverse culture and vibrant arts scene offer a unique backdrop for a rewarding career.
    Find jobs in Charlotte, NC

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended-stay accommodations with fully equipped kitchens. It provides a home-like environment for guests who need to stay for longer periods. The company operates in many locations across the United States, including major cities and tourist destinations.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton provides a mix of hotel and residential experiences. Guests enjoy a complimentary breakfast, evening reception, and spacious rooms. The brand has locations in many cities across the United States, catering to both business and leisure travelers.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton focuses on extended-stay guests. It offers fully equipped kitchens, separate sleeping and living areas, and a welcoming environment. The brand has locations in numerous cities across the United States, making it a popular choice for travelers needing longer stays.


  4. Comfort Suites
    Comfort Suites provides comfortable and affordable accommodations. The hotel features spacious rooms, complimentary breakfast, and a friendly atmosphere. It operates in many locations across the United States, including both urban and suburban areas.


  5. Super 8 by Wyndham
    Super 8 by Wyndham offers budget-friendly accommodations with essential amenities. The hotel provides a clean and comfortable stay for travelers. It has locations across the United States, making it a convenient choice for budget-conscious guests.


  6. Econo Lodge
    Econo Lodge offers affordable lodging with basic amenities. It provides a simple and comfortable stay for budget travelers. The brand operates in many locations across the United States, including both urban and rural areas.


  7. Residence Inn by Marriott
    Residence Inn by Marriott caters to guests needing extended stays. It offers spacious suites with full kitchens and living areas. The brand has locations in many cities across the United States, providing a home-like experience for long-term guests.


  8. Candlewood Suites
    Candlewood Suites provides extended-stay accommodations with fully equipped kitchens. It offers a convenient and comfortable environment for guests who need to stay for longer periods. The hotel has locations in many cities across the United States.


  9. My Place Hotels
    My Place Hotels offers extended-stay accommodations with a focus on comfort and convenience. The hotel features spacious rooms, fully equipped kitchens, and a welcoming atmosphere. It operates in many locations across the United States, catering to guests needing longer stays.


  10. Rodeway Inn
    Rodeway Inn provides budget-friendly accommodations with essential amenities. The hotel offers a clean and comfortable stay for travelers. It has locations across the United States, making it a convenient choice for budget-conscious guests.

Want to become a part of the Leisure, Sports and Recreation industry?