Company
Overview

About Extended Stay Hotels

www.extstay.com
Leisure, Sports and Recreation
3100 Employees
Type: Company - Public
Charlotte, NC
Extended Stay Hotels values comfort and convenience for guests who need accommodations for longer periods. Each of our hotels offers spacious rooms and modern amenities to meet the needs of travelers on extended stays. Our team prioritizes guest satisfaction, ensuring a welcoming and stress-free experience. With a focus on affordability and reliability, Extended Stay Hotels aims to provide a home away from home for our guests. We understand the importance of a supportive environment and strive to make each stay as pleasant as possible. Extended Stay Hotels takes pride in creating a community atmosphere. Our properties feature common areas where guests can relax and meet others. We offer various services to enhance convenience, including complimentary Wi-Fi and housekeeping. Our goal is to make every guest feel at home, whether they are traveling for work or personal reasons. By offering competitive rates and a range of amenities, Extended Stay Hotels stands out as a preferred choice for those needing comfortable, extended accommodations.

Want to become a part of the Leisure, Sports and Recreation industry?

What are people saying about working at Extended Stay Hotels?

Extended Stay Hotels offers a pleasant work environment with a friendly team, but staff often face challenging guests and heavy workloads. Opportunities for growth are present, but some employees cite retention issues and inadequate support from management.

Extended Stay Hotels Reviews

Nice location and wonderful guests, but retention issues

04/21/2026 - Dallas, TX


Pros

My location was very nice and the guests were wonderful.


Cons

Employee retention is difficult in this market/

Nice company to work for with no downsides

04/03/2026 - Tallahassee, FL


Pros

A very nice company to work for.


Cons

I do not have any cons

Positive atmosphere, but challenging customers at times

04/09/2026 - Nashville, TN


Pros

Good atmosphere and nice place to work


Cons

Some customers can be difficult

Good company with limited growth opportunities

04/27/2026 - Charlotte, NC


Pros

Good company and good people


Cons

Not to much room for growth

Great company

03/10/2026 - null


Pros

Excellent company to work for


Cons

Really do not have any in my experience

Overworked staff

03/10/2026 - Virginia Beach, VA


Pros

Schedule flexibility, weekly pay, district manager


Cons

Modern day slavery. The hourly employees are over worked and expected to where many hats for minimum wage. The GSR/ Front desk staff are expected to proved top customer service, do laundry, clean the lobby back of the house, lobby, scrub elevators all in 8 hours

New Employee

03/05/2026 - Savannah, GA


Pros

Easy hiring process was easy.


Cons

I have no cons right now

Not a bad place to work

02/16/2026 - Lynnwood, WA


Pros

You get good guests here and there and management can be nice to you if you’re lucky


Cons

Hostile situations from misunderstanding guestsLow pay to deal with so much by yourselfYour alone all night

Pay

02/05/2026 - Burlington, MA


Pros

Nothing was a terrible work environment


Cons

Everything, was one of my worst jobs

Front Desk

09/01/2024 - Sandy, UT


Pros

Like working with the customers and people who live there. Relaxed environment but stimulating at the same time.


Cons

The place is very understaffed. Breakfast is difficult because the customers are unhappy with how small it is. Should have cleaning procedures in place for each employee to keep hotel clean and safe.

Nice

09/25/2024 - Grand Rapids, MI


Pros

Very good and very nice people


Cons

Nothing everythinf was great here

A great place to work!

07/16/2024 - null


Pros

There is plenty of room to grow and be cross trained. I have been with the company for eight years. I started as a part-time housekeeper and now I am a general manager.


Cons

The area I’m located in is hard to find people who want to work long term.

It’s an OK job

07/18/2024 - Morrow, GA


Pros

Non applicable pros about job


Cons

Unorganized, high turn over, bad managers, no support from corporate

Worst Company Ever

07/23/2024 - null


Pros

Nothing positive about this place except a few cool people at hotel level.


Cons

No support, no staff, management is cheap with ordering, can’t get supplies, can’t get rid of toxic employees, higher ups are doing shady activity.

Love it here

07/26/2024 - null


Pros

Interact with different people from many different cultures, great job benefits


Cons

Have not encountered any cons on this position



Page 1
Pie chart of the distribution of reviews for Extended Stay Hotels. 11.4% of reviews are 'Neutral'. 21.5% of reviews are 'Negative'. 32.9% of reviews are 'Positive'. 34.2% of reviews are 'Mixed'.

What are popular careers at Extended Stay Hotels?

  1. Housekeeper
    Housekeepers clean rooms and public areas. They make beds, change linen, and tidy up spaces. This role requires attention to detail and a strong work ethic.
    Find Housekeeper jobs


  2. Guest Services
    Guest Services roles include greeting guests, answering questions, and resolving any issues. These professionals ensure guests have a pleasant stay. They often work in a friendly and welcoming environment.
    Find Guest Services jobs


  3. Maintenance Technician
    Maintenance Technicians handle repairs and upkeep of the hotel. They work on plumbing, electrical issues, and general maintenance. This role requires technical skills and the ability to troubleshoot problems.
    Find Maintenance Technician jobs


  4. General Manager
    General Managers oversee daily operations of the hotel. They manage staff, ensure guest satisfaction, and handle budgets. This leadership role is ideal for someone with strong organizational skills.
    Find General Manager jobs


  5. Customer Service Representative
    Customer Service Representatives assist guests with their needs. They handle reservations, complaints, and inquiries. This role focuses on providing excellent customer service and building positive relationships.
    Find Customer Service Representative jobs


  6. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They manage reservations, answer questions, and assist with guest needs. This position requires excellent communication and organizational skills.
    Find Front Desk Associate jobs


  7. Housekeeping
    Housekeeping roles involve cleaning guest rooms, bathrooms, and common areas. They ensure all spaces are tidy and well-maintained. This role requires a neat and detail-oriented approach.
    Find Housekeeping jobs


  8. Laundry Attendant
    Laundry Attendants wash, dry, and fold guests' laundry. They also clean and maintain laundry equipment. This role requires a strong work ethic and attention to cleanliness.
    Find Laundry Attendant jobs


  9. Front Office Manager
    Front Office Managers supervise the front desk staff and ensure smooth operations. They handle guest check-ins, manage reservations, and oversee customer service. This role is for someone with strong leadership skills.
    Find Front Office Manager jobs


  10. Cleaner
    Cleaners perform general cleaning tasks around the hotel. They ensure all areas are clean and presentable. This role requires hard work and a dedication to maintaining a clean environment.
    Find Cleaner jobs

Where is Extended Stay Hotels hiring?

  1. Orlando, FL
    Orlando offers a vibrant atmosphere with plenty of tourists year-round. Working here means experiencing a fast-paced environment with lots of interaction and opportunities for professional growth. The city's lively scene provides many social and networking opportunities.
    Find jobs in Orlando, FL


  2. Phoenix, AZ
    Phoenix is known for its sunny weather and warm hospitality. The city has a growing economy with numerous job openings in hospitality. Employees can enjoy a relaxed lifestyle while working in a city that values work-life balance.
    Find jobs in Phoenix, AZ


  3. Atlanta, GA
    Atlanta is a bustling city with a strong business sector. Working here offers the chance to connect with a diverse workforce and enjoy a dynamic urban environment. The city's growing industries provide many opportunities for career advancement.
    Find jobs in Atlanta, GA


  4. Tampa, FL
    Tampa provides a mix of urban and coastal living. The city's expanding economy offers plenty of job opportunities in hospitality and beyond. Employees benefit from a welcoming community and a variety of recreational activities.
    Find jobs in Tampa, FL


  5. Bellevue, WA
    Bellevue is part of the Seattle metropolitan area and offers a modern, professional work environment. The city's tech-driven economy provides numerous career opportunities. Employees can enjoy a high quality of life with access to outdoor activities.
    Find jobs in Bellevue, WA


  6. San Diego, CA
    San Diego boasts beautiful beaches and a mild climate. Working here offers a laid-back atmosphere with plenty of outdoor activities. The city's diverse economy provides many opportunities for career growth and development.
    Find jobs in San Diego, CA


  7. Torrance, CA
    Torrance is a suburban city with a strong sense of community. Working here offers a balanced lifestyle with access to both urban amenities and quiet neighborhoods. The area's growing industries provide many opportunities for professional advancement.
    Find jobs in Torrance, CA


  8. West Valley City, UT
    West Valley City offers a blend of urban and suburban living. The city's growing economy provides many job opportunities, especially in hospitality and services. Employees enjoy a strong sense of community and plenty of outdoor activities.
    Find jobs in West Valley City, UT


  9. Scottsdale, AZ
    Scottsdale is known for its luxury resorts and vibrant nightlife. Working here offers a dynamic environment with lots of social interaction. The city's thriving economy provides many opportunities for professional development.
    Find jobs in Scottsdale, AZ


  10. Irvine, CA
    Irvine is a city with a strong focus on education and technology. Working here offers a professional environment with many career opportunities. The city's high quality of life and access to outdoor activities make it an attractive place to live and work.
    Find jobs in Irvine, CA

What are similar companies to Extended Stay Hotels?

  1. Staybridge Suites
    Staybridge Suites offers extended stay accommodations for both business and leisure travelers. It has properties in numerous cities across the United States and Canada. Each location provides kitchen facilities and comfortable spaces, making it easy to feel at home during longer stays.


  2. Embassy Suites by Hilton
    Embassy Suites by Hilton is known for its resort-like atmosphere and extended stay options. With locations throughout the United States and Canada, it provides guests with spacious rooms and free meals as part of their stay. These properties are ideal for travelers who want a mix of comfort and convenience.


  3. Homewood Suites by Hilton
    Homewood Suites by Hilton offers all-suite accommodations with fully equipped kitchens. The brand operates in many cities across the United States and beyond. Guests enjoy flexible stays, complimentary breakfasts, and evening social events, making it a great choice for long-term visitors.


  4. Comfort Suites
    Comfort Suites provides comfortable and affordable extended stay options. With locations across the United States, it offers a range of amenities including free breakfasts, pools, and fitness centers. Each property focuses on providing a homey feel for its guests.


  5. Super 8 by Wyndham
    Super 8 by Wyndham is a budget-friendly option for extended stays. It has numerous locations in the United States and Canada. Each property features simple, comfortable rooms and essential amenities, making it a practical choice for travelers on a budget.


  6. Econo Lodge
    Econo Lodge offers affordable extended stay options with a focus on value. It operates in many cities across the United States. Each location provides clean, comfortable rooms and basic amenities, making it a great choice for budget-conscious travelers.


  7. Residence Inn by Marriott
    Residence Inn by Marriott specializes in extended stay accommodations. It has properties in many cities across the United States and worldwide. Each location provides spacious rooms, kitchen facilities, and a welcoming atmosphere, making it ideal for long-term stays.


  8. Candlewood Suites
    Candlewood Suites offers all-suite accommodations with extended stay options. Locations are spread across the United States and Canada. Each property provides kitchen facilities and comfortable spaces, making it a great choice for travelers who want the comforts of home.


  9. My Place Hotels
    My Place Hotels offers a unique extended stay experience with modern amenities. It has properties in various cities across the United States. Each location provides spacious rooms, free Wi-Fi, and a welcoming atmosphere, making it ideal for long-term visitors.


  10. Rodeway Inn
    Rodeway Inn offers affordable extended stay options with a focus on comfort. It has locations in many cities across the United States. Each property provides clean, comfortable rooms and basic amenities, making it a practical choice for budget-conscious travelers.

Want to become a part of the Leisure, Sports and Recreation industry?