Company
Overview

About Rent-A-Center

https://www.rentacenter.com/
Retail
14000 Employees
Type: Company - Public
Plano, TX
Rent-A-Center is a well-known company that specializes in providing affordable rental solutions for a variety of household items. The company offers products such as furniture, appliances, electronics, and mattresses. Established with a commitment to customer service, Rent-A-Center focuses on making quality products accessible. They operate through a network of over 2,600 stores across the United States, Canada, and Puerto Rico. The company aims to cater to diverse consumer needs by offering flexible rental plans, allowing customers to choose items that fit their lifestyle and budget. Rent-A-Center's dedication to customer satisfaction and reliable service makes it a trusted choice for many seeking to enhance their living spaces. In addition to its retail presence, Rent-A-Center emphasizes a convenient online experience. Customers can easily explore their extensive product catalog and manage their rental agreements through the company's user-friendly website. This integration of online and in-store services ensures that clients receive seamless and efficient support throughout their rental journey. Rent-A-Center’s focus on quality products and exceptional customer care positions it as a leading choice for those in search of affordable and reliable rental options.

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What are people saying about working at Rent-A-Center?

Rent-A-Center offers diverse roles with good pay and benefits, but many employees find it stressful, demanding, and lacking in work-life balance. Management is often cited as problematic, while customer interactions can be both rewarding and challenging.

Rent-A-Center Reviews

Can be frustrating in bad neighborhoods

04/19/2025 - Saint Petersburg, FL


Pros

Consistent pay and definitely not boring at least when your not doing a around one hundred calls.


Cons

Expected to go above and beyond only for your management to get rewarded.

Rent-A-Center

03/04/2025 - Lebanon, VA


Pros

Flexible off days employee discounts


Cons

Low pay too hard to bonus

Great company

03/17/2025 - Rensselaer, IN


Pros

Great company that cares about their employees


Cons

There are no cons to this job

Fun job, nice pay, easy living

03/14/2025 - Salem, OR


Pros

Interacting with customers on a daily basis


Cons

Overly demanding work flow at times compared to pay

Good job

03/24/2025 - Shelby, NC


Pros

Time off pay benefits hours


Cons

Customers high stress heavy lifting

Store Manager

03/20/2025 - Michigan City, IN


Pros

Location was great and it was a great environment.


Cons

Management was awful and useless.

High stress, low pay

03/13/2025 - Charlotte, NC


Pros

You do get nights, Sundays and most holidays off So the schedule is better than most retail jobs, but the stress is not worth it.


Cons

There is nothing rewarding about this job, or working on the retail side of this company in general. You are "renting" used merchandise and charging an absurd amount of money to people who can't afford to pay cash and don't have access to credit. You will get cursed out everyday by customers you are tying to collect from. Your DM might lambaste you for collecting overdue accounts if the store is not getting sales to replace the losses. You will always be damned if you do or damned if you don't on this job. The only reason I gave it two stars is because you do get nights, Sundays and most holidays off, the schedule is better than most retail jobs. But te stress is not worth it. If it's your only option, take it, but keep your options open & please work on an exit plan.

Account manager

03/12/2025 - Kissimmee, FL


Pros

Currently nonexistent might change in the future


Cons

Long hours , lagging salary, no room to grow

Stress lead

03/17/2025 - Lexington-Fayette, KY


Pros

Pay weekly, good people. Nice buildings


Cons

Very stressful collecting items on christmas

Loyalty Is Not Rewarded

03/17/2025 - Detroit, MI


Pros

If you are a store that profits your income can be significant.


Cons

They find a way to not give you an annual increase in income and if they do give you an increase it barely 3%.

Great

03/25/2025 - Norwalk, OH


Pros

Good to work for, good benefits


Cons

No 2 days off in a row

Demanding Job

02/18/2025 - Athens, GA


Pros

Pay is usually above national average.


Cons

You will come into contact with bedbugs, and roaches from reclaimed furniture. You will be in constant fear of losing your job or being demoted. Your work life balance is severally tainted. You are "married" to the store working 50 hours per week in best case situations.

Customer account representive

02/24/2025 - Columbus, OH


Pros

Well at least its a job


Cons

The pay, the hours, the people.

too little pay for to much work

02/24/2025 - Muskegon, MI


Pros

employee purchasing for great pricing


Cons

hours, customers, managers and weekly quotas

great learning opportunity

02/01/2025 - Wichita, KS


Pros

benefits were decent. pay was ok


Cons

long hours. very stressful at times. high expectations to sell



Page 1
Pie chart of the distribution of reviews for Rent-A-Center. 8.3% of reviews are 'Neutral'. 32.2% of reviews are 'Negative'. 18.2% of reviews are 'Positive'. 41.3% of reviews are 'Mixed'.

What are popular careers at Rent-A-Center?

  1. Account Representative
    Account Representatives connect with clients, understand their needs, and provide solutions. They manage customer accounts and ensure satisfaction.
    Find Account Representative jobs


  2. Sales Manager
    Sales Managers lead a team of sales professionals. They set goals, provide training, and ensure the team meets their targets.
    Find Sales Manager jobs


  3. Delivery Driver
    Delivery Drivers transport rented items to customers. They ensure timely and safe delivery, building trust with clients.
    Find Delivery Driver jobs


  4. Sales Assistant
    Sales Assistants support sales professionals by engaging customers and helping with product inquiries. They play a key role in enhancing the customer experience.
    Find Sales Assistant jobs


  5. Collections Director
    Collections Directors oversee the collections process. They develop strategies to recover payments and manage a collections team effectively.
    Find Collections Director jobs


  6. Account Manager
    Account Managers maintain relationships with key clients. They ensure customer satisfaction and handle special requests to build loyalty.
    Find Account Manager jobs


  7. Credit Manager
    Credit Managers assess customer creditworthiness. They make decisions on credit limits and ensure financial risk is managed.
    Find Credit Manager jobs


  8. Credit Assistant
    Credit Assistants help process credit applications. They gather information and assist in making credit decisions for customers.
    Find Credit Assistant jobs


  9. Sales Professional
    Sales Professionals sell rental and purchase agreements. They engage with customers, present options, and close sales effectively.
    Find Sales Professional jobs


  10. Appliance Repair Technician
    Appliance Repair Technicians fix and service rented appliances. They ensure that customers receive well-maintained equipment to enhance satisfaction.
    Find Appliance Repair Technician jobs

Where is Rent-A-Center hiring?

  1. Houston, TX
    Houston offers dynamic growth opportunities with a strong local economy. Job seekers can enjoy a vibrant city life while working in a fast-paced environment.
    Find jobs in Houston, TX


  2. Columbus, OH
    Columbus provides a welcoming atmosphere with a mix of urban and suburban living. Employees benefit from a supportive community and diverse work culture.
    Find jobs in Columbus, OH


  3. Philadelphia, PA
    Philadelphia is a historic city with a rich cultural scene. Working here means being part of a community that values both tradition and innovation.
    Find jobs in Philadelphia, PA


  4. Miami, FL
    Miami offers a lively environment with a diverse population. Job seekers can look forward to a vibrant workplace and the chance to explore a bustling city.
    Find jobs in Miami, FL


  5. Detroit, MI
    Detroit combines urban charm with a strong sense of community. Employees can find rewarding work in a city known for its resilience and creativity.
    Find jobs in Detroit, MI


  6. San Antonio, TX
    San Antonio is a growing city with a mix of industries. Job seekers can enjoy a friendly atmosphere and a variety of recreational activities.
    Find jobs in San Antonio, TX


  7. Dallas, TX
    Dallas offers a vibrant job market with many opportunities for growth. Employees can enjoy a lively city life and a welcoming work environment.
    Find jobs in Dallas, TX


  8. Cleveland, OH
    Cleveland provides a blend of urban and suburban living. Employees benefit from a community that values both hard work and leisure time.
    Find jobs in Cleveland, OH


  9. Rochester, NY
    Rochester is a city rich in history and culture. Job seekers can enjoy a tight-knit community with a strong sense of pride in its heritage.
    Find jobs in Rochester, NY


  10. Memphis, TN
    Memphis offers a unique blend of southern charm and modern opportunities. Employees can work in a city known for its music and food scene.
    Find jobs in Memphis, TN

What are similar companies to Rent-A-Center?

  1. Shoppa's Material Handling
    Shoppa's Material Handling offers a range of equipment rental and sales services. They focus on providing customers with quality tools and equipment for construction and other industries. They have locations across multiple states in the U.S. to ensure convenient access for their clients.


  2. Advantage Rental & Sales
    Advantage Rental & Sales is a leading provider of equipment rental solutions. They specialize in offering a wide variety of equipment to meet the needs of businesses and individuals. Their service area includes several states, with multiple branches to serve their customers effectively.


  3. Brook Furniture Rental
    Brook Furniture Rental provides top-quality furniture and home appliance rentals. They offer flexible rental options for both residential and commercial clients. Brook Furniture Rental has numerous locations across several states to ensure they can meet the needs of a wide range of customers.


  4. Moe's Home Collection
    Moe's Home Collection is a trusted name in furniture and appliance rentals. They offer a broad selection of products to help customers furnish their homes or offices. With multiple locations in key cities, Moe's Home Collection makes it easy for customers to find and rent what they need.


  5. Buddy's Home Furnishings
    Buddy's Home Furnishings is a well-established rental company that specializes in furniture and home goods. They provide a variety of products to suit different tastes and budgets. Serving several states, Buddy's Home Furnishings has locations that are conveniently placed to serve a wide customer base.

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