Company
Overview

About Rent-A-Center

https://www.rentacenter.com/
Retail
14000 Employees
Type: Company - Public
Plano, TX
Rent-A-Center is a leading company in the furniture, electronics, and appliance rental industry. They offer flexible payment options, allowing customers to rent items with the possibility of purchasing them later. Rent-A-Center provides a wide range of products, including furniture, home entertainment systems, and kitchen appliances. Their commitment to customer satisfaction and quality service makes them a trusted choice for many families. The company operates numerous locations across the United States, making it convenient for customers to find and rent the items they need. Rent-A-Center also offers various services to support their customers. They provide delivery, setup, and installation for most items, ensuring a hassle-free experience. Additionally, Rent-A-Center offers financing options to help customers manage their payments. Their knowledgeable staff is always ready to assist with any questions or concerns, ensuring a positive shopping experience. With a focus on reliability and customer service, Rent-A-Center aims to meet the diverse needs of its clients.

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What are people saying about working at Rent-A-Center?

Employees at Rent-A-Center appreciate the flexible schedules and employee benefits, but often cite low pay, high stress, and poor management as significant drawbacks. While some roles offer opportunities for growth and skill development, the overall work environment is frequently criticized for its demanding nature and lack of work-life balance.

Rent-A-Center Reviews

Can be frustrating in bad neighborhoods

04/19/2025 - Saint Petersburg, FL


Pros

Consistent pay and definitely not boring at least when your not doing a around one hundred calls.


Cons

Expected to go above and beyond only for your management to get rewarded.

Rent-A-Center

03/04/2025 - Lebanon, VA


Pros

Flexible off days employee discounts


Cons

Low pay too hard to bonus

Great company

03/17/2025 - Rensselaer, IN


Pros

Great company that cares about their employees


Cons

There are no cons to this job

Fun job, nice pay, easy living

03/14/2025 - Salem, OR


Pros

Interacting with customers on a daily basis


Cons

Overly demanding work flow at times compared to pay

Good job

03/24/2025 - Shelby, NC


Pros

Time off pay benefits hours


Cons

Customers high stress heavy lifting

Store Manager

03/20/2025 - Michigan City, IN


Pros

Location was great and it was a great environment.


Cons

Management was awful and useless.

High stress, low pay

03/13/2025 - Charlotte, NC


Pros

You do get nights, Sundays and most holidays off So the schedule is better than most retail jobs, but the stress is not worth it.


Cons

There is nothing rewarding about this job, or working on the retail side of this company in general. You are "renting" used merchandise and charging an absurd amount of money to people who can't afford to pay cash and don't have access to credit. You will get cursed out everyday by customers you are tying to collect from. Your DM might lambaste you for collecting overdue accounts if the store is not getting sales to replace the losses. You will always be damned if you do or damned if you don't on this job. The only reason I gave it two stars is because you do get nights, Sundays and most holidays off, the schedule is better than most retail jobs. But te stress is not worth it. If it's your only option, take it, but keep your options open & please work on an exit plan.

Account manager

03/12/2025 - Kissimmee, FL


Pros

Currently nonexistent might change in the future


Cons

Long hours , lagging salary, no room to grow

Stress lead

03/17/2025 - Lexington-Fayette, KY


Pros

Pay weekly, good people. Nice buildings


Cons

Very stressful collecting items on christmas

Loyalty Is Not Rewarded

03/17/2025 - Detroit, MI


Pros

If you are a store that profits your income can be significant.


Cons

They find a way to not give you an annual increase in income and if they do give you an increase it barely 3%.

Great

03/25/2025 - Norwalk, OH


Pros

Good to work for, good benefits


Cons

No 2 days off in a row

Demanding Job

02/18/2025 - Athens, GA


Pros

Pay is usually above national average.


Cons

You will come into contact with bedbugs, and roaches from reclaimed furniture. You will be in constant fear of losing your job or being demoted. Your work life balance is severally tainted. You are "married" to the store working 50 hours per week in best case situations.

Customer account representive

02/24/2025 - Columbus, OH


Pros

Well at least its a job


Cons

The pay, the hours, the people.

too little pay for to much work

02/24/2025 - Muskegon, MI


Pros

employee purchasing for great pricing


Cons

hours, customers, managers and weekly quotas

great learning opportunity

02/01/2025 - Wichita, KS


Pros

benefits were decent. pay was ok


Cons

long hours. very stressful at times. high expectations to sell



Page 1
Pie chart of the distribution of reviews for Rent-A-Center. 8.4% of reviews are 'Neutral'. 31.9% of reviews are 'Negative'. 17.6% of reviews are 'Positive'. 42.0% of reviews are 'Mixed'.

What are popular careers at Rent-A-Center?

  1. Account Representative
    Account Representatives manage customer accounts. They ensure customer satisfaction and handle billing inquiries.
    Find Account Representative jobs


  2. Sales Manager
    Sales Managers lead sales teams. They set sales goals and provide training to boost sales performance.
    Find Sales Manager jobs


  3. Delivery Driver
    Delivery Drivers transport products to customers. They ensure timely and safe deliveries.
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  4. Sales Assistant
    Sales Assistants support sales teams. They help customers find products and complete sales transactions.
    Find Sales Assistant jobs


  5. Collections Director
    Collections Directors oversee the collections process. They develop strategies to manage overdue accounts.
    Find Collections Director jobs


  6. Account Manager
    Account Managers maintain relationships with key clients. They ensure customer satisfaction and manage account activities.
    Find Account Manager jobs


  7. Credit Manager
    Credit Managers assess credit risks. They make decisions on extending credit to customers.
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  8. Credit Assistant
    Credit Assistants support credit managers. They process credit applications and monitor account statuses.
    Find Credit Assistant jobs


  9. Appliance Repair Technician
    Appliance Repair Technicians fix appliances. They diagnose issues and perform repairs to ensure customer satisfaction.
    Find Appliance Repair Technician jobs


  10. Sales Professional
    Sales Professionals sell products to customers. They build relationships and meet sales targets to drive business growth.
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Where is Rent-A-Center hiring?

  1. Houston, TX
    Houston offers a dynamic work environment with diverse opportunities. The city's vibrant culture and strong economy make it a great place to grow your career.
    Find jobs in Houston, TX


  2. Columbus, OH
    Columbus provides a supportive community with a range of professional opportunities. The city's growing business sector offers a stable environment for career development.
    Find jobs in Columbus, OH


  3. Philadelphia, PA
    Philadelphia combines rich history with modern opportunities. The city's diverse industries offer a variety of career paths for professionals.
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  4. Detroit, MI
    Detroit is a city of innovation and resilience. Working here means being part of a community that values hard work and dedication.
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  5. San Antonio, TX
    San Antonio offers a welcoming environment with a strong sense of community. The city's diverse economy provides many opportunities for career growth.
    Find jobs in San Antonio, TX


  6. Miami, FL
    Miami's vibrant atmosphere and diverse population create a unique work environment. The city's booming economy offers numerous opportunities for professionals.
    Find jobs in Miami, FL


  7. Memphis, TN
    Memphis provides a friendly and supportive work environment. The city's rich cultural heritage and growing industries offer a variety of career options.
    Find jobs in Memphis, TN


  8. Dallas, TX
    Dallas offers a dynamic and fast-paced work environment. The city's strong economy and diverse industries provide many opportunities for career advancement.
    Find jobs in Dallas, TX


  9. Rochester, NY
    Rochester offers a balanced lifestyle with a strong sense of community. The city's diverse economy provides many opportunities for professionals to thrive.
    Find jobs in Rochester, NY


  10. Cleveland, OH
    Cleveland provides a supportive and collaborative work environment. The city's diverse industries and strong community spirit offer a variety of career paths.
    Find jobs in Cleveland, OH

What are similar companies to Rent-A-Center?

  1. Shoppa's Material Handling
    Shoppa's Material Handling specializes in providing equipment and solutions for moving and handling materials. They serve businesses in various industries, offering rentals and sales of forklifts, pallet jacks, and other equipment. Their locations include major cities across the United States, ensuring they can meet the needs of businesses nationwide.


  2. Advantage Rental & Sales
    Advantage Rental & Sales offers a wide range of equipment rentals and sales. They focus on providing high-quality products for construction, landscaping, and event planning. With multiple locations across the country, they ensure that customers have easy access to the equipment they need to complete their projects efficiently.


  3. Brook Furniture Rental
    Brook Furniture Rental provides temporary furniture solutions for businesses and events. They offer a variety of furniture options, including tables, chairs, and decorative pieces. Their services are available in several cities, making it convenient for customers to find the perfect furniture for their needs.


  4. Moe's Home Collection
    Moe's Home Collection offers affordable and stylish home furnishings. They provide a range of products, from furniture to home decor, allowing customers to furnish their homes with ease. With locations in key cities, Moe's Home Collection makes it simple for customers to find the perfect items to enhance their living spaces.


  5. Buddy's Home Furnishings
    Buddy's Home Furnishings specializes in providing home furniture and accessories. They offer a variety of products, including sofas, beds, and dining sets. Their stores are located in several major cities, making it easy for customers to find the furniture they need to create a comfortable home environment.

Want to become a part of the Retail industry?