Company
Overview

About Verizon

https://mycareer.verizon.com/
IT Services and IT Consulting
96182 Employees
Type: Company - Public Company
Basking Ridge, NJ
Verizon Communications Inc. is a leading company in the telecommunications industry. It offers a wide range of services, including mobile, home, and business communications. With a strong presence in the United States, Verizon has been providing reliable and innovative solutions for decades. The company focuses on delivering high-quality service to its customers. It invests in the latest technology to ensure fast and secure connections. Verizon values innovation and customer satisfaction. It strives to meet the needs of its clients by offering various services and packages. The company employs a large team of professionals dedicated to providing excellent service. It also invests in community development and sustainability initiatives. Verizon aims to create a better future for everyone, including its customers and employees.

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What are people saying about working at Verizon?

Verizon employees report mixed experiences; while many appreciate the company’s benefits and work environment, concerns about job security, management practices, and organizational culture persist across roles. Some praise the company's compensation and opportunities, but others express frustration over layoffs, unclear communication, and a toxic workplace in certain departments.

Verizon Reviews

Positive work environment, but organizational issues persist

08/31/2026 - London, England


Pros

Good working environment and communication


Cons

Typical issues in organizational structure

Good environment, but recent layoffs are concerning

08/31/2026 - Hyderābād


Pros

Good place to work and not too much pressure but depends on your team


Cons

Too many rounds of layoffs recently

Good compensation but poor leadership and toxic culture

08/31/2026 - Basking Ridge, NJ


Pros

Good compensation, benefits, and technology.


Cons

Poor leadership, unclear communication, and a toxic culture.

Flexible schedule, but poor work-life balance

08/31/2026 - Columbus, OH


Pros

Make my own work schedule


Cons

No staff in the area, no work life balance

Decent commission but challenging customers and hours

08/31/2026 - Las Vegas, NV


Pros

Benefits, pro, you can make decent commission if you’re good at upselling


Cons

The customers, management in some cases, retail hours

Great perks but low pay in some areas

08/31/2026 - Irving, TX


Pros

Great Company, Great perks and match


Cons

Low-paying some areas and low-balling

Stagnant career growth with unsafe working conditions

08/30/2026 - New York, NY


Pros

6 percent 401k match, Decent paycheck, You get to work by yourself which is a plus for me. Out in the field and not stuck inside a cubical.


Cons

Weak Union, health insurance premium, Terrible vision and dental Benefits. I signed up for a career to grow and advance, after working here as a fios technician for 3 years all I see is a dead end. The work is all plug and play layer 1 and 2 work dumbed down for the technician. I came here more experienced then leaving here. Days off are absolutely terrible, we dont get any PTO days, you get 6 or 7 Esther days which you basically burn your own vacation days, and 4 sick days and 2 weeks vacation after your first year. Constantly overloaded with work expected to make unrealistic commitment times. Management refuses to move work off your route close to the end of your shift when by contract you are scheduled to work an 8 hour shift. The Management constantly violates the union agreement and contract, twisting and manipulating the wording and interpreting it in their favor. You work in unsafe and very filthy customer homes, areas, especially in affordable housing complexes. Management expects you to do right by the customer but as soon a mistake or accident happens on your end you are penalized and punished for it with suspension. I asked for a religious exemption to be able to follow my religious day of observance (sabbath) they refused stating its apart of the Union contract. I was expecting to grow in my career in telecom, Unfortunately for 3 years now no potential grow is visible in sight. If you are an experiences telecom technician who is seeking more then just plug and play work, look somewhere else. Literally learned nothing since starting here. Entry level position that leads to nowhere. If you enjoy climbing poles and carrying extension ladders in rainstorms, heatwaves, snowstorms, freezing cold weather multiple times a day, this might be the career for you. Just dont forget, once your back goes it goes, you only get one back. What an absolute disappointment.

Job security is a major concern here

08/30/2026 - Wilmington, NC


Pros

Great place to work if you want to be laid off randomly, or left with the work of those that were laid off


Cons

Everyone will eventually be replaced by HCL employees based out of India

Fun work environment but low pay

08/29/2026 - Ventura, CA


Pros

It was a fun time


Cons

The pay was tooLow

Previous VZ Employee

08/29/2026 - null


Pros

There are numerous avenues for career growth within the company as a whole. The benefits package is very competitive.


Cons

Recent direction leading to several rounds of layoffs is rough. Leadership turned over alot and left gaps in the business and communication chains.

Salary is good, but new contract is concerning

08/28/2026 - Trenton, NJ


Pros

Competitive salary, good benefits, and job security.


Cons

The new contract places too much pressure on employees to meet sales goals, sometimes at the expense of customer needs.

Great colleagues and benefits, but unrealistic goals create stress

08/28/2026 - null


Pros

Colleagues are great and benefits are good.


Cons

Sometimes goals are unrealistic and there is a lot of stress by management of goals aren’t being met

Easy interview process but poor work-life balance

08/28/2026 - Hyderābād


Pros

Not a very difficult interview


Cons

No work life balanceIndecisive management

Kind colleagues and engaging work, but limited growth

08/28/2026 - New York, NY


Pros

Kind people, interesting work; good WLB


Cons

Limited upward growth if not located in headquarters

27 Years of Service — A Difficult Ending

08/28/2026 - New York, NY


Pros

Good pay and benefits, strong union wages in represented positions, opportunities to learn valuable technical and customer-service skills, and the chance to build lasting relationships with coworkers and customers. Over many years, I worked alongside some truly great people and leaders who took pride in their work and supported their teams.


Cons

After more than 27 years with Verizon, one of the biggest disappointments was seeing how much an employee’s experience could depend on the management team they worked under.In my experience, poor leadership, inconsistent treatment, and a culture where employees could feel afraid to challenge management created an unnecessarily stressful work environment. Employees should be able to raise legitimate concerns or disagree with management without feeling that doing so could put a target on their back.There also seemed to be a disconnect between the values promoted at the corporate level and what employees could experience at the local management level. Accountability needs to work both ways. Employees are expected to follow policies and meet high standards, but managers should be held to equally high standards regarding professionalism, fairness, communication, and how they treat their employees.After investing decades of my career in the company, I learned an important lesson: a great company name cannot compensate for poor leadership at the local level.Verizon has many talented and hardworking employees. They deserve leaders who listen to them, respect them, develop them, and understand that leadership is about earning trust—not simply having authority.



Page 1
Pie chart of the distribution of reviews for Verizon. 8.9% of reviews are 'Neutral'. 12.9% of reviews are 'Negative'. 35.2% of reviews are 'Positive'. 43.0% of reviews are 'Mixed'.

What are popular careers at Verizon?

  1. Sales Associate
    Sales Associates help customers find products and services. They explain features and answer questions to assist in the sales process.
    Find Sales Associate jobs


  2. Account Manager
    Account Managers build and maintain relationships with clients. They ensure customer satisfaction and help grow business accounts.
    Find Account Manager jobs


  3. Sales Manager
    Sales Managers oversee a team of sales professionals. They set goals, provide training, and ensure the team meets sales targets.
    Find Sales Manager jobs


  4. Outside Sales Representative
    Outside Sales Representatives visit businesses to sell products. They identify potential clients and close sales deals.
    Find Outside Sales Representative jobs


  5. Intern
    Interns work in various departments to gain experience. They assist with projects and learn about the industry.
    Find Intern jobs


  6. Installation Technician
    Installation Technicians set up and configure equipment. They ensure customers have a smooth experience with their new services.
    Find Installation Technician jobs


  7. Engineer
    Engineers design and develop new technologies. They solve technical problems and create solutions to improve systems.
    Find Engineer jobs


  8. Solution Architect
    Solution Architects plan and design solutions for businesses. They work with clients to understand needs and create custom solutions.
    Find Solution Architect jobs


  9. Automotive Technician
    Automotive Technicians diagnose and fix vehicle issues. They perform maintenance and repairs to keep cars running smoothly.
    Find Automotive Technician jobs


  10. Network Security Engineer
    Network Security Engineers protect data and networks from threats. They monitor systems and implement security measures to prevent breaches.
    Find Network Security Engineer jobs

Where is Verizon hiring?

  1. Basking Ridge, NJ
    Working here offers a vibrant atmosphere with plenty of opportunities. The community is dynamic and professional, making it ideal for career growth. Basking Ridge’s tech-savvy environment suits those looking to innovate.
    Find jobs in Basking Ridge, NJ


  2. Irving, TX
    Irving boasts a modern and fast-paced environment. The city has a strong tech culture, providing many chances to learn and grow. Working here means being part of a community that values progress.
    Find jobs in Irving, TX


  3. New York, NY
    New York City is a bustling hub of opportunities. The city’s energy is unmatched, offering a fast-paced and dynamic work environment. It's perfect for those who thrive in a competitive, vibrant setting.
    Find jobs in New York, NY


  4. Ashburn, VA
    Ashburn offers a balanced lifestyle with access to great amenities. The area is known for its tech and communications industry, making it an excellent place to work. Employees can enjoy a mix of professional and personal activities.
    Find jobs in Ashburn, VA


  5. Alpharetta, GA
    Alpharetta is a growing city with a friendly atmosphere. It offers a mix of urban and suburban living, providing a comfortable work environment. The community here supports work-life balance and professional development.
    Find jobs in Alpharetta, GA


  6. Houston, TX
    Houston is a lively city with a strong economy. The area offers many opportunities for career advancement. The city’s diverse culture and business environment make it ideal for professional growth.
    Find jobs in Houston, TX


  7. Chicago, IL
    Chicago is a bustling metropolis with endless opportunities. The city’s energy is contagious, providing a stimulating work environment. Chicago offers a blend of professional growth and cultural richness.
    Find jobs in Chicago, IL


  8. Temple Terrace, FL
    Temple Terrace provides a pleasant work environment with a mix of modern and historical charm. The city offers a relaxed atmosphere, making it a great place for work-life balance. Employees enjoy the welcoming community and natural beauty.
    Find jobs in Temple Terrace, FL


  9. Rolling Meadows, IL
    Rolling Meadows offers a serene suburban environment with plenty of opportunities. The area is known for its safety and family-friendly atmosphere. It's an ideal place for those seeking a peaceful yet productive work setting.
    Find jobs in Rolling Meadows, IL


  10. Boston, MA
    Boston is a historic city with a strong academic and professional presence. The area offers a vibrant culture and plenty of networking opportunities. Working here means being part of a dynamic and intelligent community.
    Find jobs in Boston, MA

What are similar companies to Verizon?

  1. Windstream
    Windstream provides communications services to businesses and residents across the United States. They focus on offering phone, internet, and TV services. Windstream operates in many rural areas, reaching communities in states such as Arkansas, Georgia, and Pennsylvania. They aim to bring reliable and high-speed internet connections to underserved locations.


  2. Total Wireless
    Total Wireless offers affordable mobile phone plans with no contracts. They provide services using Sprint's network. Total Wireless operates nationwide, making their plans accessible to many customers across the country. They target customers who want budget-friendly options without long-term commitments.


  3. Comcast
    Comcast is a leading provider of cable television, internet, phone, and wireless services. They serve millions of customers across the United States. Comcast operates in major metropolitan areas and suburban regions. The company is known for its extensive network and a variety of services, including popular options like Xfinity.


  4. Cricket Wireless
    Cricket Wireless is a wireless carrier offering mobile phone plans and services. They use AT&T's network to deliver their services. Cricket Wireless operates across the United States, providing affordable mobile plans. The company focuses on delivering value to customers with no contracts and flexible plans.


  5. Altice USA
    Altice USA provides cable television, internet, and phone services to customers. They operate under several well-known brands, including Optimum, Suddenlink, and TWC. Altice USA services many communities across the United States, focusing on delivering reliable and high-speed internet connections to residential and business customers.


  6. T-Mobile
    T-Mobile is a major wireless carrier known for its extensive network coverage. They offer a range of mobile phone plans, devices, and services. T-Mobile operates throughout the United States, providing coverage in both urban and rural areas. They focus on innovative solutions and customer-friendly policies, such as their popular 'Un-carrier' movement.


  7. Republic Wireless
    Republic Wireless provides wireless services focusing on a unique network system. Their service relies on an all-digital network and Wi-Fi hotspots. Republic Wireless operates across the United States, aiming to offer affordable mobile plans without traditional contracts. They are known for their easy-to-use, budget-friendly plans.


  8. Boost Mobile
    Boost Mobile is a mobile virtual network operator (MVNO) that offers affordable phone plans. They use Sprint's network to deliver their services. Boost Mobile operates nationwide, providing accessible and budget-friendly mobile plans. The company targets customers looking for no-contract options and flexible payment plans.

Want to become a part of the IT Services and IT Consulting industry?