Call Center Representative Salary in Boston, MA

If you're considering a career as a Call Center Representative in Boston, MA, you'll be pleased to know that the average yearly salary for this role is around $42,132. This figure provides a solid foundation for those entering the field, with many representatives earning between $36,000 and $56,890 annually. This range offers a good starting point for new professionals and potential for growth as you gain experience. Boston's dynamic job market and the city's reputation for higher living standards make this role both attractive and rewarding. With a variety of opportunities available, you can find positions that match your skills and career aspirations, ensuring a fulfilling and financially stable career path.

1. Chestnut Hill, MA
   Average Salary: $46,000
   In Chestnut Hill, you can find fulfilling roles with companies like MassMutual. These positions offer a chance to develop strong communication skills and work in a supportive environment.
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2. Quincy, MA
   Average Salary: $43,146
   Quincy offers opportunities with local businesses like Blue Cross Blue Shield. Working here means you'll be part of a team that values customer service and professional growth.
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3. Brighton, MA
   Average Salary: $42,590
   Brighton has a variety of call center positions, including roles at local banks. These jobs provide a chance to interact with customers and support their needs effectively.
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4. Roxbury, MA
   Average Salary: $41,500
   Roxbury features call center jobs with companies like Tufts Health Plan. These roles allow you to contribute to a company's success while enhancing your problem-solving skills.
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5. Watertown, MA
   Average Salary: $40,480
   Watertown offers call center positions with organizations like Charles River Analytics. These jobs provide a dynamic work environment where you can make a real difference.
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6. Dorchester, MA
   Average Salary: $38,394
   Dorchester has call center roles with companies like Harvard Pilgrim Health Care. These positions offer a chance to work in a community-focused setting and grow your career.
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1. Fenway Health
   Average Salary: $47,490
   Fenway Health offers Call Center Representative jobs with a focus on healthcare services. They operate in Boston, MA, and provide a supportive work environment.
   




2. MASS BAY CREDIT UNION
   Average Salary: $43,876
   MASS BAY CREDIT UNION provides Call Center Representative jobs with a focus on financial services. They operate in Boston, MA, and offer a stable work environment.
   




3. TEKsystems
   Average Salary: $41,875
   TEKsystems offers Call Center Representative jobs with a focus on technology and consulting services. They operate in Boston, MA, and provide a dynamic work environment.
   




4. MSTS
   Average Salary: $40,827
   MSTS provides Call Center Representative jobs with a focus on transportation services. They operate in Boston, MA, and offer a collaborative work environment.
   




5. Express Employment Professionals-Newton, MA
   Average Salary: $40,800
   Express Employment Professionals-Newton, MA offers Call Center Representative jobs with a focus on staffing services. They operate in Newton, MA, and provide a supportive work environment.
   




6. firstPRO Inc.
   Average Salary: $40,714
   firstPRO Inc. provides Call Center Representative jobs with a focus on insurance services. They operate in Boston, MA, and offer a stable work environment.
   




7. Hire Partnership, LLC
   Average Salary: $39,451
   Hire Partnership, LLC offers Call Center Representative jobs with a focus on staffing services. They operate in Boston, MA, and provide a supportive work environment.
   

1. Technical Account Manager
   Average Salary: $131,920
   This role involves managing client accounts and ensuring satisfaction. Companies like IBM and Microsoft in Boston often seek these professionals. They work closely with clients to understand their needs and provide technical support.
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2. Account Manager
   Average Salary: $100,385
   Account Managers build and maintain relationships with clients. At firms like Accenture and Deloitte, they focus on client satisfaction and business growth. They often coordinate with sales and support teams to meet client needs.
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3. Appointment Setter
   Average Salary: $80,113
   Appointment Setters help schedule meetings and calls. Companies like HubSpot and Salesforce in Boston look for these individuals. They play a key role in the sales process by connecting potential clients with sales teams.
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4. Billing Specialist
   Average Salary: $62,890
   Billing Specialists handle invoicing and payments. At firms like Verizon and AT&T, they ensure accurate billing and resolve any payment issues. They work with customers to understand their billing statements and provide support.
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5. Claims Processor
   Average Salary: $59,397
   Claims Processors review and approve insurance claims. Companies like State Farm and Liberty Mutual in Boston need these professionals. They assess claims, communicate with claimants, and ensure timely processing.
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6. Sales Support Specialist
   Average Salary: $57,820
   Sales Support Specialists assist the sales team. At firms like Oracle and SAP, they manage customer data and support sales efforts. They often handle customer inquiries and provide information to help close deals.
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7. Customer Care Specialist
   Average Salary: $54,405
   Customer Care Specialists provide support to clients. Companies like Amazon and Best Buy look for these individuals. They handle customer inquiries, resolve issues, and ensure a positive customer experience.
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8. Customer Service Representative
   Average Salary: $41,407
   Customer Service Representatives assist customers with their needs. At firms like Verizon and Comcast, they handle calls and emails. They aim to resolve issues and provide excellent service to maintain customer satisfaction.
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9. Telemarketer
   Average Salary: $36,500
   Telemarketers make outbound calls to potential customers. Companies like TeleTech and Convergys in Boston seek these professionals. They promote products or services and gather information to support sales efforts.
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