How much does a Call Center Representative make in Boston, MA?
In Boston, MA, a Call Center Representative can expect to earn a competitive salary. The average yearly salary for this role stands at around $42,916. This figure reflects a solid income for those working in this field. The salary range varies, with some representatives earning as low as $37,000 and others reaching up to $57,000 annually. This range offers opportunities for growth and advancement based on experience and skills.
The salary distribution shows that many representatives earn between $40,636 and $46,091 per year. This middle range is common and indicates a stable income for most professionals in this position. A smaller percentage of representatives earn at the higher end of the scale, which often requires additional qualifications or a longer tenure. Understanding these figures can help job seekers set realistic expectations and goals for their career in call center operations.
What are the highest paying cities for a Call Center Representative near Boston, MA?
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South Boston, MA
Average Salary: $58,680
In South Boston, you can find call center jobs with companies like Liberty Mutual and State Street. Working here offers a mix of urban and professional environments. The area's vibrant culture and strong community make it a great place to build a career.
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Waltham, MA
Average Salary: $49,850
Waltham is home to tech giants like Raytheon and Charles River Analytics. Call center roles here often involve tech support and customer service. The city's focus on innovation provides a dynamic work atmosphere.
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Chestnut Hill, MA
Average Salary: $46,000
Chestnut Hill offers call center positions with companies like Fidelity Investments. Working here means you'll be part of a prestigious company with a strong focus on customer satisfaction. The area's upscale environment adds to the professional experience.
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Quincy, MA
Average Salary: $44,713
Quincy has call center jobs with companies like Blue Cross Blue Shield. Working here means you'll be part of a large organization with a focus on healthcare. The city's historic charm and modern amenities create a unique work environment.
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Brighton, MA
Average Salary: $43,400
Brighton offers call center roles with companies like MassMutual. Working here means you'll be part of a well-established company with a strong customer service focus. The neighborhood's friendly atmosphere makes it a pleasant place to work.
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Roxbury, MA
Average Salary: $41,727
Roxbury has call center jobs with companies like Tufts Health Plan. Working here means you'll be part of a company dedicated to health and wellness. The area's diverse culture and community spirit add to the work experience.
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Watertown, MA
Average Salary: $41,034
Watertown offers call center positions with companies like Charles River Analytics. Working here means you'll be part of a tech-focused company with a strong customer service ethos. The city's historic charm and modern amenities create a unique work environment.
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Dorchester, MA
Average Salary: $39,022
Dorchester has call center jobs with companies like Blue Cross Blue Shield. Working here means you'll be part of a large organization with a focus on healthcare. The neighborhood's vibrant community and rich history add to the work experience.
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What are the best paying companies for a Call Center Representative in Boston, MA?
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Fenway Health
Average Salary: $47,490
Fenway Health offers Call Center Representative jobs with a focus on providing health care services. They operate in Boston, MA and have a reputation for offering competitive salaries and benefits.
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MASS BAY CREDIT UNION
Average Salary: $46,890
MASS BAY CREDIT UNION provides Call Center Representative jobs with a focus on financial services. They operate in Boston, MA and are known for their supportive work environment and good compensation packages.
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Express Employment Professionals-Newton, MA
Average Salary: $42,667
Express Employment Professionals-Newton, MA offers Call Center Representative jobs with a focus on staffing and employment services. They operate in Newton, MA and provide a variety of job opportunities with good salary prospects.
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TEKsystems
Average Salary: $41,875
TEKsystems offers Call Center Representative jobs with a focus on IT and professional services. They operate in Boston, MA and provide a dynamic work environment with competitive salaries.
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MSTS
Average Salary: $41,144
MSTS provides Call Center Representative jobs with a focus on transportation services. They operate in Boston, MA and offer a stable work environment with good compensation.
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Hire Partnership, LLC
Average Salary: $40,477
Hire Partnership, LLC offers Call Center Representative jobs with a focus on staffing and recruitment services. They operate in Boston, MA and provide a variety of job opportunities with fair salary packages.
What are the best paying Call Center Representative related jobs in Boston, MA?
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Technical Account Manager
Average Salary: $128,981
This role involves managing client accounts and providing technical support. Companies like IBM and Microsoft in Boston offer these positions. They focus on ensuring client satisfaction and resolving technical issues.
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Account Manager
Average Salary: $104,860
Account Managers build and maintain relationships with clients. They work with companies like Accenture and Deloitte in Boston. Their goal is to understand client needs and provide tailored solutions.
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Appointment Setter
Average Salary: $83,371
Appointment Setters schedule meetings and appointments for sales teams. They work with firms like Salesforce and HubSpot in Boston. They play a key role in driving sales and ensuring smooth operations.
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Billing Specialist
Average Salary: $64,451
Billing Specialists handle invoicing and payment processing. They work with companies like General Electric and Liberty Mutual in Boston. They ensure accurate billing and timely payments.
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Claims Processor
Average Salary: $61,177
Claims Processors review and approve insurance claims. They work with firms like State Street and Liberty Mutual in Boston. They ensure claims are processed efficiently and accurately.
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Sales Support Specialist
Average Salary: $57,923
Sales Support Specialists assist sales teams with administrative tasks. They work with companies like Oracle and SAP in Boston. They help in managing sales data and supporting sales activities.
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Customer Care Specialist
Average Salary: $49,817
Customer Care Specialists handle customer inquiries and complaints. They work with companies like Verizon and AT&T in Boston. They aim to resolve issues and improve customer satisfaction.
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Customer Service Representative
Average Salary: $41,435
Customer Service Representatives provide support to customers. They work with companies like American Express and TD Bank in Boston. They handle a wide range of customer service tasks.
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Telemarketer
Average Salary: $36,500
Telemarketers call potential customers to promote products or services. They work with companies like Comcast and Verizon in Boston. They aim to generate leads and drive sales.
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