Call Center Representative Salary in Boston, MA

A Call Center Representative in Boston, MA, earns a good salary. The average yearly salary is around $42,132. This means that most people in this job make between $36,000 and $56,890 each year. The salary can vary based on experience, skills, and the company.

Factors that can affect the salary include:

• Years of experience
• Specialized skills
• Company size
• Type of industry

People with more experience and special skills often earn more. Working for a larger company can also lead to higher pay. The job market in Boston can also affect salaries.

1. South Boston, MA
   Average Salary: $58,680
   In South Boston, you can find many opportunities in the call center industry. Companies like Liberty Mutual and State Street offer positions that provide a dynamic work environment. The area's strong business community supports career growth and development.
   Find Call Center Representative jobs in South Boston, MA
   




2. Chestnut Hill, MA
   Average Salary: $46,000
   Chestnut Hill is home to several well-known companies that need skilled representatives. Working here means you'll be part of a vibrant community with plenty of networking opportunities. You can find roles with companies like Fidelity Investments and Boston Scientific.
   Find Call Center Representative jobs in Chestnut Hill, MA
   




3. Quincy, MA
   Average Salary: $43,146
   Quincy offers a mix of local and national call center jobs. The area is known for its welcoming atmosphere and strong sense of community. Companies like Blue Cross Blue Shield and Mass General Brigham provide excellent career paths.
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4. Brighton, MA
   Average Salary: $42,590
   Brighton has a growing number of call center positions available. The area's proximity to Boston makes it easy to access a wide range of job opportunities. Companies like Harvard Pilgrim Health Care and Tufts Health Plan are prominent employers.
   Find Call Center Representative jobs in Brighton, MA
   




5. Roxbury, MA
   Average Salary: $41,500
   Roxbury is seeing an increase in call center jobs. The area is known for its diverse culture and vibrant community. Working here can offer a unique experience with companies like MassHealth and the Boston Public Schools.
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6. Watertown, MA
   Average Salary: $40,480
   Watertown offers many call center jobs with reputable companies. The area is known for its strong educational institutions and business-friendly environment. You can find positions with companies like Charles River Analytics and Raytheon Technologies.
   Find Call Center Representative jobs in Watertown, MA
   




7. Dorchester, MA
   Average Salary: $38,394
   Dorchester has a variety of call center opportunities. The area is rich in history and culture, offering a unique work environment. Companies like Tufts Medical Center and Boston Children's Hospital provide excellent career options.
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8. Somerville, MA
   Average Salary: $34,975
   Somerville is a great place to work in the call center industry. The area is known for its progressive community and vibrant arts scene. You can find jobs with companies like Harvard University and the City of Somerville.
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1. Fenway Health
   Average Salary: $47,490
   Fenway Health offers Call Center Representative jobs with a focus on healthcare services. They operate in Boston, MA, and provide a supportive work environment. Employees handle patient inquiries and support various health services.
   




2. MASS BAY CREDIT UNION
   Average Salary: $43,876
   MASS BAY CREDIT UNION provides Call Center Representative jobs that focus on customer service and financial support. They operate in Boston, MA, and offer a dynamic work environment. Employees assist members with account inquiries and financial advice.
   




3. TEKsystems
   Average Salary: $41,875
   TEKsystems offers Call Center Representative jobs with a focus on technology and customer service. They operate in Boston, MA, and provide a modern work environment. Employees support clients with technical issues and inquiries.
   




4. MSTS
   Average Salary: $40,827
   MSTS provides Call Center Representative jobs with a focus on customer support and service. They operate in Boston, MA, and offer a collaborative work environment. Employees handle customer inquiries and provide support for various services.
   




5. Express Employment Professionals-Newton, MA
   Average Salary: $40,800
   Express Employment Professionals-Newton, MA offers Call Center Representative jobs with a focus on customer service and support. They operate in Newton, MA, and provide a friendly work environment. Employees assist clients with inquiries and provide quality service.
   




6. firstPRO Inc.
   Average Salary: $40,714
   firstPRO Inc. offers Call Center Representative jobs with a focus on customer service and support. They operate in Boston, MA, and provide a professional work environment. Employees handle customer inquiries and provide assistance with various services.
   




7. Hire Partnership, LLC
   Average Salary: $39,451
   Hire Partnership, LLC provides Call Center Representative jobs with a focus on customer service and support. They operate in Boston, MA, and offer a supportive work environment. Employees assist clients with inquiries and provide quality service.
   

1. Technical Account Manager
   Average Salary: $131,920
   This role involves managing client accounts and ensuring satisfaction with technical services. Companies like IBM and Microsoft in Boston offer these positions. They focus on maintaining strong client relationships and resolving technical issues.
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2. Account Manager
   Average Salary: $100,385
   Account managers work to grow and maintain business relationships with clients. In Boston, firms like Accenture and Deloitte seek professionals for these roles. They focus on understanding client needs and providing tailored solutions.
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3. Appointment Setter
   Average Salary: $80,113
   Appointment setters arrange meetings between clients and sales teams. Companies like HubSpot and Salesforce in Boston hire for these positions. They play a key role in the sales process by ensuring timely and effective communication.
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4. Billing Specialist
   Average Salary: $62,890
   Billing specialists handle invoicing and payment processing for clients. Boston-based companies like General Electric and Liberty Mutual offer these jobs. They ensure accurate billing and timely payments, maintaining financial records.
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5. Claims Processor
   Average Salary: $59,397
   Claims processors review and approve insurance claims. In Boston, firms like State Street and Liberty Mutual look for skilled professionals. They assess claims, communicate with clients, and ensure smooth processing.
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6. Sales Support Specialist
   Average Salary: $57,820
   Sales support specialists assist the sales team with administrative tasks. Companies like Oracle and Fidelity in Boston hire for these roles. They manage data, prepare reports, and help close deals.
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7. Customer Care Specialist
   Average Salary: $54,405
   Customer care specialists handle customer inquiries and complaints. Boston firms like TD Bank and Charles Schwab offer these positions. They aim to resolve issues and improve customer satisfaction.
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8. Customer Service Representative
   Average Salary: $41,407
   Customer service representatives provide support to clients over the phone or in person. Companies like Verizon and AT&T in Boston seek these professionals. They handle a variety of customer needs and ensure a positive experience.
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9. Telemarketer
   Average Salary: $36,500
   Telemarketers reach out to potential customers to promote products or services. Boston-based companies like Comcast and Verizon offer these roles. They make calls, present offers, and gather information to support sales efforts.
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