How much does a Call Center Representative make in Grand Rapids, MI?
A Call Center Representative in Grand Rapids, MI, earns an average yearly salary of $32,945. This figure provides a good starting point for understanding the financial landscape in this area. The salary range varies, with some representatives earning as low as $29,000 and others reaching up to $48,680. This range reflects the different levels of experience and skill sets within the field.
The salary distribution shows that most representatives fall within the middle range. About 51.70% of representatives earn between $30,789 and $36,156. This central cluster indicates that a solid majority of professionals in this role can expect to earn within this range. A smaller percentage, around 13.57%, earn between $37,945 and $41,524. This higher bracket suggests that with more experience or specialized skills, representatives can earn more. The data also shows that very few representatives earn the highest or lowest salaries, highlighting the typical middle-range earnings in this profession.
What are the highest paying cities for a Call Center Representative near Grand Rapids, MI?

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Southfield, MI
Average Salary: $48,724
In Southfield, working as a Call Center Representative offers a dynamic environment with many opportunities for career growth. Major companies like Quicken Loans and Ally Financial provide a chance to interact with clients and improve customer service skills.
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Wyoming, MI
Average Salary: $46,833
Wyoming features a thriving job market for Call Center Representatives. With companies like Amway and Steelcase, professionals can expect to engage with clients and enhance their communication skills in a supportive workplace.
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Detroit, MI
Average Salary: $39,366
Detroit provides a vibrant setting for Call Center Representatives. Working with prominent firms like General Motors and DTE Energy, employees can enjoy a fast-paced environment and the chance to make a significant impact.
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Kalamazoo, MI
Average Salary: $37,262
Kalamazoo offers a welcoming atmosphere for Call Center Representatives. With companies like Western Michigan University and Bronson Healthcare, professionals can expect a supportive environment and opportunities for personal and professional growth.
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Muskegon, MI
Average Salary: $37,083
In Muskegon, Call Center Representatives can find a community-focused work environment. Working for companies like Hackley & Powers and Perrigo, employees can enjoy a friendly atmosphere and the chance to build lasting relationships.
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Ferndale, MI
Average Salary: $36,350
Ferndale provides a unique setting for Call Center Representatives. With companies like Little Caesars and the Detroit Zoo, professionals can enjoy a vibrant community and the chance to work in a dynamic and engaging environment.
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Portage, MI
Average Salary: $36,223
Portage offers a stable and supportive environment for Call Center Representatives. Working with companies like Amway and Stryker, employees can expect a collaborative atmosphere and the opportunity to develop their skills.
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Lansing, MI
Average Salary: $35,870
Lansing provides a diverse job market for Call Center Representatives. With companies like the State of Michigan and McLaren Health Care, professionals can enjoy a variety of opportunities and a chance to make a difference.
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Ann Arbor, MI
Average Salary: $35,322
Ann Arbor offers a vibrant and innovative environment for Call Center Representatives. Working with companies like the University of Michigan and Google, employees can enjoy a dynamic workplace and the chance to engage with cutting-edge technology.
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Troy, MI
Average Salary: $35,121
Troy provides a thriving job market for Call Center Representatives. With companies like Oakland University and Beaumont Health, professionals can expect a supportive environment and the opportunity to enhance their skills in a fast-paced setting.
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What are the best paying companies for a Call Center Representative in Grand Rapids, MI?

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TEKsystems
Average Salary: $46,350
TEKsystems offers Call Center Representative jobs with a focus on technology and customer service. They operate in Grand Rapids, MI and provide opportunities for career growth and training.
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Velo Law Office
Average Salary: $42,500
Velo Law Office provides Call Center Representative roles with a focus on legal services. They are located in Grand Rapids, MI and offer a supportive work environment.
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Trinity Health
Average Salary: $36,133
Trinity Health offers Call Center Representative positions with a focus on healthcare services. They operate in Grand Rapids, MI and provide a comprehensive benefits package.
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Service Professor
Average Salary: $35,954
Service Professor provides Call Center Representative jobs with a focus on educational services. They are located in Grand Rapids, MI and offer a dynamic work environment.
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Versiti
Average Salary: $32,472
Versiti offers Call Center Representative roles with a focus on blood services. They operate in Grand Rapids, MI and provide opportunities for professional development.
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Xtend
Average Salary: $29,926
Xtend provides Call Center Representative jobs with a focus on staffing services. They are located in Grand Rapids, MI and offer a flexible work schedule.
What are the best paying Call Center Representative related jobs in Grand Rapids, MI?

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Technical Account Manager
Average Salary: $80,500
This role involves managing client relationships and ensuring satisfaction with technical services. Companies like Amway and Adasina Social Capital seek professionals who can handle technical queries and provide solutions. This position requires strong communication and problem-solving skills.
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Appointment Setter
Average Salary: $79,877
Appointment setters work to schedule meetings and calls for sales teams. Firms in Grand Rapids, such as local real estate agencies, look for individuals who can effectively communicate and book appointments. This job demands good organizational skills and a proactive approach.
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Account Manager
Average Salary: $75,960
Account managers oversee client accounts and ensure they meet their needs. Companies like Priority Health and Spectrum Health value professionals who can build and maintain strong client relationships. This role requires excellent interpersonal skills and the ability to manage multiple accounts.
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Billing Specialist
Average Salary: $47,800
Billing specialists handle invoicing and payment processing for clients. Local businesses, such as those in the healthcare sector, need accurate and timely billing. This job involves attention to detail and proficiency in financial software.
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Sales Support Specialist
Average Salary: $46,651
Sales support specialists assist the sales team by providing necessary information and resources. Companies like Meijer and SpartanNash rely on these professionals to help close deals. This role requires strong organizational skills and a good understanding of sales processes.
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Claims Processor
Average Salary: $42,210
Claims processors review and approve insurance claims. Insurance companies in Grand Rapids need individuals who can handle claims efficiently. This job involves understanding insurance policies and ensuring claims are processed correctly.
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Customer Care Specialist
Average Salary: $41,250
Customer care specialists handle customer inquiries and complaints. Local businesses, such as those in the retail sector, seek professionals who can provide excellent service. This role requires strong communication skills and the ability to resolve issues effectively.
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Telemarketer
Average Salary: $36,483
Telemarketers make outbound calls to potential customers. Companies like those in the financial sector need people who can effectively communicate and generate leads. This job involves persuasive communication and the ability to handle rejection.
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Customer Service Representative
Average Salary: $36,310
Customer service representatives assist customers with their needs and inquiries. Local businesses, such as those in the hospitality industry, look for individuals who can provide friendly and efficient service. This role requires patience and strong problem-solving skills.
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