Call Center Representative Salary in Worcester, MA

If you're considering a career as a Call Center Representative in Worcester, MA, you'll be pleased to know that the average yearly salary is around $44,181. This figure provides a solid foundation for those entering the field. The salary range varies, with some representatives earning as low as $32,000 and others reaching up to $55,000. This range reflects the diverse opportunities available in the industry, allowing for growth and advancement. With dedication and experience, many representatives find themselves moving up the salary ladder, enjoying increased earnings and job satisfaction.

1. Shrewsbury, MA
   Average Salary: $51,088
   In Shrewsbury, you can find call center roles with companies like Fidelity Investments. These positions offer a chance to develop strong communication skills and work in a supportive environment.
   Find Call Center Representative jobs in Shrewsbury, MA
   




2. Westborough, MA
   Average Salary: $44,753
   Westborough hosts several call center jobs, including roles at companies like Cognizant. These positions provide a dynamic work environment and opportunities for career growth.
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3. Northborough, MA
   Average Salary: $43,222
   In Northborough, you can explore call center opportunities with local businesses and larger companies. These roles emphasize customer service and teamwork.
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4. Marlborough, MA
   Average Salary: $36,508
   Marlborough offers call center jobs with companies like Dell Technologies. These positions are ideal for those seeking a stable career with potential for advancement.
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5. Auburn, MA
   Average Salary: $33,000
   Auburn features call center positions with various firms, including those in the healthcare and technology sectors. These roles provide a chance to interact with customers and contribute to a company's success.
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1. Renewal by Andersen
   Average Salary: $53,944
   Renewal by Andersen offers Call Center Representative jobs with a focus on customer service and support. They operate in Worcester, MA, and other locations across the country.
   




2. UMass Memorial Health
   Average Salary: $41,383
   UMass Memorial Health provides Call Center Representative jobs that involve handling patient inquiries and scheduling appointments. They work in Worcester, MA, and other nearby areas.
   




3. Fallon Health
   Average Salary: $40,474
   Fallon Health offers Call Center Representative jobs that focus on customer service and support for health-related inquiries. They operate in Worcester, MA, and other locations.
   




4. The Panther Group
   Average Salary: $35,333
   The Panther Group provides Call Center Representative jobs that involve handling customer inquiries and providing support. They work in Worcester, MA, and other nearby areas.
   




5. Partnership Employment
   Average Salary: $34,000
   Partnership Employment offers Call Center Representative jobs that focus on customer service and support. They operate in Worcester, MA, and other locations.
   




6. Edward M Kennedy Community Health Center
   Average Salary: $33,457
   Edward M Kennedy Community Health Center provides Call Center Representative jobs that involve handling patient inquiries and scheduling appointments. They work in Worcester, MA, and other nearby areas.
   

1. Technical Account Manager
   Average Salary: $87,867
   This role involves managing client relationships and ensuring satisfaction with technical services. Companies like IBM and Accenture in Worcester offer opportunities to grow and advance.
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2. Claims Processor
   Average Salary: $78,238
   You will handle claims and ensure they are processed accurately. Firms such as State Farm and Liberty Mutual provide a structured environment for learning and development.
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3. Account Manager
   Average Salary: $75,983
   In this position, you will oversee client accounts and drive business growth. Local companies like Fidelity Investments and MassMutual offer dynamic career paths.
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4. Appointment Setter
   Average Salary: $72,916
   Setting up appointments for sales teams is key here. Companies like Real Estate firms and medical offices in Worcester need skilled setters.
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5. Sales Support Specialist
   Average Salary: $56,750
   Supporting the sales team with administrative tasks is crucial. Tech companies like Cisco and local firms offer varied roles.
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6. Billing Specialist
   Average Salary: $50,202
   Managing billing and invoicing for clients is essential. Healthcare providers and local businesses offer roles with good benefits.
   Find Billing Specialist jobs in Worcester, MA
   




7. Technical Support Specialist
   Average Salary: $50,000
   Providing technical assistance to clients is vital. Companies like Dell and local IT firms offer opportunities to help users solve problems.
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8. Customer Service Representative
   Average Salary: $39,261
   Interacting with customers and resolving their issues is important. Retail and service companies in Worcester offer diverse roles.
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9. Telemarketer
   Average Salary: $33,750
   Reaching out to potential clients over the phone is key. Local marketing firms and national companies offer entry-level positions.
   Find Telemarketer jobs in Worcester, MA
   




10. Customer Care Specialist
    Average Salary: $32,000
    Ensuring customer satisfaction through various channels is crucial. Companies like Comcast and local service providers offer fulfilling roles.
    Find Customer Care Specialist jobs in Worcester, MA