How much does a Customer Care Representative make in Buffalo, NY?
In Buffalo, NY, a Customer Care Representative can expect to earn a competitive salary. The average yearly salary for this role stands at $43,057. This figure offers a solid starting point for those considering this career path. It reflects a balance between the cost of living in the region and the value of the job skills involved.
To give a clearer picture, here’s a look at the salary breakdown:
- The lowest 10% earn around $37,500.
- The middle 50% earn between $39,941 and $49,705.
- The highest 10% earn upwards of $61,909.
What are the highest paying cities for a Customer Care Representative near Buffalo, NY?

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Syracuse, NY
Average Salary: $70,800
In Syracuse, working as a Customer Care Representative means being part of a thriving business community. Companies like St. Joseph's Health and Wegmans offer rewarding positions. With a supportive environment and plenty of growth opportunities, it is an excellent place to start or advance in customer service.
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Albany, NY
Average Salary: $45,022
Albany offers a dynamic atmosphere for customer service professionals. Well-known employers such as MVP Health Care and New York State Government provide valuable experience. The city's strong public sector and healthcare industry make it a prime location for those seeking stability and career advancement.
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Cleveland, OH
Average Salary: $42,175
In Cleveland, Customer Care Representatives enjoy a vibrant and growing job market. Large companies like KeyBank and University Hospitals offer diverse roles. The city's focus on healthcare and finance creates numerous opportunities for skill development and career growth.
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Rochester, NY
Average Salary: $41,283
Rochester is home to a variety of opportunities for those in customer care. With employers like Eastman Kodak and Rochester Regional Health, there are ample chances to gain experience. The city's blend of healthcare and technology sectors ensures a robust job market for customer service professionals.
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Pittsburgh, PA
Average Salary: $37,347
Pittsburgh provides a rich environment for customer service careers. Companies such as UPMC and Highmark Health offer excellent positions. The city’s strong focus on healthcare and insurance creates a supportive setting for professional growth and development.
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Erie, PA
Average Salary: $35,500
Erie offers a welcoming atmosphere for Customer Care Representatives. Employers like Erie Insurance and GE Healthcare provide stable and fulfilling roles. The city’s supportive community and growing economy make it an ideal place to build a customer service career.
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Toronto, ON
Average Salary: $34,130
In Toronto, being a Customer Care Representative means working in a bustling urban center. Companies such as TD Bank and Rogers Communications offer diverse opportunities. The city’s strong economy and focus on technology and finance create a vibrant job market for customer service professionals.
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What are the best paying companies for a Customer Care Representative in Buffalo, NY?

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DiVal Safety Equipment, Inc.
Average Salary: $39,722
DiVal Safety Equipment, Inc. in Buffalo offers dynamic roles for Customer Care Representatives. These positions focus on providing excellent service to clients throughout New York State. This company values its team members, offering competitive pay and growth opportunities.
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Five Star Bank
Average Salary: $37,250
Five Star Bank, located in Buffalo, NY, seeks Customer Care Representatives who excel in customer service. This company provides a positive work environment with potential for advancement. Employees handle various customer inquiries, ensuring clients receive top-notch service.
What are the best paying Customer Care Representative related jobs in Buffalo, NY?

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Customer Engagement Manager
Average Salary: $145,000
They lead teams that interact with clients. They focus on building long-term relationships. They often work for tech companies or large retailers.
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Customer Success Manager
Average Salary: $87,953
They help clients get the most from a product or service. They provide support and guidance. They work closely with sales and marketing teams.
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Account Manager
Average Salary: $83,309
They manage client accounts. They ensure client satisfaction and retention. They often work with financial firms or consulting companies.
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Community Manager
Average Salary: $60,657
They build and manage online communities. They foster engagement and interaction. They work for tech companies and social media platforms.
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Support Specialist
Average Salary: $55,924
They provide technical support to clients. They resolve issues quickly. They often work for IT and software companies.
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Client Services Representative
Average Salary: $55,500
They handle client inquiries and issues. They ensure a positive experience. They work for financial services and insurance companies.
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Customer Relations Representative
Average Salary: $55,000
They handle customer complaints and feedback. They work to improve relations. They often work for retail and hospitality companies.
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Retention Specialist
Average Salary: $54,806
They focus on keeping clients with a company. They develop strategies to reduce churn. They often work for subscription-based services.
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Outreach Coordinator
Average Salary: $52,026
They reach out to clients to gather feedback. They plan engagement activities. They often work for non-profits and government agencies.
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Warranty Administrator
Average Salary: $45,000
They handle warranty claims and repairs. They ensure customer satisfaction. They often work for manufacturing and electronics companies.
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