How much does a Customer Care Representative make in Buffalo, NY?
A Customer Care Representative in Buffalo, NY, can expect to earn a competitive salary. According to the latest data, the average yearly salary stands at around $42,719. This figure provides a general understanding of what to expect in terms of income.
To break it down, the salary distribution shows that most Customer Care Representatives earn between $37,500 and $47,264 annually. This range gives a clear picture of the potential earnings for those in this role. The higher salary brackets, while less common, show that there are opportunities for growth and advancement within the field.
Here is a breakdown of the salary distribution:
- 59.38% of representatives earn between $37,500 and $39,941
- 17.81% earn between $39,941 and $42,382
- 5.94% earn between $47,264 and $49,705
- 5.94% earn between $57,027 and $59,468
- 5.94% earn between $59,468 and $61,909
What are the highest paying cities for a Customer Care Representative near Buffalo, NY?

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Syracuse, NY
Average Salary: $78,500
Syracuse offers a robust job market for customer service professionals. With companies like St. Joseph's Health and Wegmans, you can find many opportunities. The city's vibrant community makes it a great place to work and live.
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Albany, NY
Average Salary: $43,923
Albany is a thriving hub for customer service roles. Employers like MVP Health Care and New York State Government provide solid options. The city's historic charm adds to its appeal.
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Cleveland, OH
Average Salary: $42,175
In Cleveland, customer service jobs are plentiful. Notable employers include KeyBank and Progressive. The city's strong sense of community makes it an inviting place to work.
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Rochester, NY
Average Salary: $41,849
Rochester has a growing demand for customer service talent. Firms like Blue Cross Blue Shield of Western New York offer promising opportunities. The city's cultural richness enhances the work experience.
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Pittsburgh, PA
Average Salary: $38,156
Pittsburgh offers many customer service jobs. Companies such as UPMC and Highmark Blue Cross Blue Shield are looking for skilled professionals. The city's industrial roots provide a unique work environment.
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Erie, PA
Average Salary: $35,500
Erie provides a supportive environment for customer service roles. Local companies like Erie Insurance and GEICO offer good career prospects. The city's friendly atmosphere makes it pleasant to work in.
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Toronto, ON
Average Salary: $35,066
Toronto is a vibrant city with many customer service jobs. Companies like Scotiabank and Rogers Communications look for dedicated professionals. The city's diverse culture adds to its attractiveness.
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What are the best paying companies for a Customer Care Representative in Buffalo, NY?

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DiVal Safety Equipment, Inc.
Average Salary: $39,722
DiVal Safety Equipment, Inc. is a well-known provider of safety products and services in the Buffalo area. The company employs Customer Care Representatives to assist with customer inquiries and provide product information. Located in Buffalo, NY, they offer a dynamic work environment and opportunities for professional growth.
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Five Star Bank
Average Salary: $37,332
Five Star Bank offers a range of financial services and employs Customer Care Representatives to handle customer support across various locations in Buffalo, NY. They are committed to delivering excellent customer service and provide competitive salaries and benefits. Working at Five Star Bank allows employees to contribute to a reputable institution known for its strong community presence.
What are the best paying Customer Care Representative related jobs in Buffalo, NY?

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Customer Engagement Manager
Average Salary: $145,000
This role focuses on developing strategies to enhance customer interaction. Often, professionals work for businesses like tech firms and healthcare providers. They aim to improve customer satisfaction and loyalty through various initiatives.
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Customer Success Manager
Average Salary: $92,187
This position involves ensuring clients derive maximum value from products or services. These roles are common in software companies. Success managers help clients achieve their goals using the company's offerings.
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Account Manager
Average Salary: $83,875
Account managers build and maintain relationships with key clients. These positions are typical at consulting firms. They work to grow business opportunities and ensure customer satisfaction.
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Community Manager
Average Salary: $61,004
Community managers nurture online communities. Companies in various sectors, including tech and retail, employ them. They engage with members, manage discussions, and create content to foster a vibrant community.
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Support Specialist
Average Salary: $56,522
Support specialists assist customers with technical issues. These roles are found at technology firms and customer service centers. They resolve queries and provide guidance to enhance user experience.
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Client Services Representative
Average Salary: $55,500
Client services reps handle client inquiries and issues. Banks and insurance companies often have these positions. They ensure clients receive prompt and effective service, addressing their needs and concerns.
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Customer Relations Representative
Average Salary: $55,000
This role aims to enhance customer relationships. Positions can be found at retail stores and hospitality businesses. They work to resolve customer complaints and improve overall satisfaction.
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Retention Specialist
Average Salary: $54,856
Retention specialists focus on keeping customers engaged. Common in subscription-based companies, these professionals develop strategies to reduce churn and enhance loyalty.
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Outreach Coordinator
Average Salary: $53,060
Outreach coordinators connect with potential clients. These roles are available in nonprofit organizations and marketing agencies. They develop relationships and promote services or causes effectively.
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Warranty Administrator
Average Salary: $45,000
Warranty administrators manage warranty claims. Manufacturing and retail companies employ them. They ensure customers receive proper service under warranty terms, resolving issues efficiently.
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