How much does a Customer Care Representative make in Chicago, IL?
In Chicago, IL, a Customer Care Representative can expect to earn a good salary. The average yearly salary for this role is around $50,466. This figure can vary based on experience, skills, and the specific company. Many representatives find that with a few years of experience, their salary can increase significantly.
The salary range for Customer Care Representatives in Chicago is quite broad. The lowest 10% earn about $32,400, while the highest 10% can make over $100,000. Most representatives fall somewhere in the middle, earning between $39,214 and $73,282. This range shows that there are opportunities for growth and advancement in this field.
What are the highest paying cities for a Customer Care Representative near Chicago, IL?

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Schaumburg, IL
Average Salary: $62,441
In Schaumburg, you'll find a thriving business environment with many companies needing skilled support staff. Major firms like Allstate and Motorola Solutions offer great opportunities. The area's strong economy provides a stable job market.
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Joliet, IL
Average Salary: $48,083
Joliet offers a mix of industries, from manufacturing to healthcare. Companies like Toyota and AMITA Health look for dedicated professionals. The city's growing business scene makes it a good place to start or advance your career.
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Naperville, IL
Average Salary: $42,256
Naperville is known for its corporate headquarters, including those of Caterpillar and Exelon. Working here means you'll be part of a dynamic and innovative environment. The city's business-friendly atmosphere supports career growth.
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Des Plaines, IL
Average Salary: $38,290
Des Plaines has a diverse job market with companies like Allstate and GE Healthcare. The area's strong infrastructure and community support make it ideal for customer service roles. You'll find opportunities to develop your skills in a supportive setting.
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Aurora, IL
Average Salary: $38,179
Aurora offers a range of job opportunities in healthcare and manufacturing. Companies like OSF HealthCare and Caterpillar provide excellent career paths. The city's growing economy ensures a steady demand for skilled support staff.
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Rockford, IL
Average Salary: $35,662
Rockford has a mix of industries, including healthcare and manufacturing. Companies like SwedishAmerican Hospital and Navistar offer solid career opportunities. The city's supportive business environment helps professionals thrive.
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What are the best paying companies for a Customer Care Representative in Chicago, IL?

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Mérieu NutriSciences
Average Salary: $59,833
Mérieu NutriSciences offers rewarding Customer Care Representative jobs in Chicago, IL. They focus on providing scientific services. Their headquarters is in Chicago, with additional offices in the Midwest.
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Advocate Aurora Health
Average Salary: $54,250
Advocate Aurora Health provides excellent Customer Care Representative positions in Chicago, IL. They are a leading healthcare provider with many locations across Illinois. Their commitment to patient care extends to their customer service team.
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Harris & Harris
Average Salary: $40,000
Harris & Harris offers Customer Care Representative jobs in Chicago, IL. They are a well-known law firm with offices in Chicago. Their team values clear communication and customer service excellence.
What are the best paying Customer Care Representative related jobs in Chicago, IL?

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Customer Engagement Manager
Average Salary: $130,699
This role focuses on building strong relationships with clients. Managers work with companies like United Airlines and Hilton to ensure customer satisfaction. They often handle large accounts and work to improve customer loyalty.
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Customer Success Manager
Average Salary: $115,306
These professionals help clients achieve their goals. They work with tech companies like IBM and Adobe. Success managers provide training and support to ensure clients use products effectively. They aim to increase customer retention and satisfaction.
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Account Manager
Average Salary: $100,263
Account managers oversee client accounts and build strong business relationships. They work with companies like JPMorgan Chase and Goldman Sachs. Managers coordinate services and ensure clients receive the best support. They play a key role in maintaining long-term client partnerships.
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Field Service Manager
Average Salary: $89,100
Field service managers oversee technicians in the field. They work with companies like Comcast and Verizon. Managers ensure technicians have the tools and support needed to complete jobs efficiently. They also handle scheduling and customer communication.
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Sales Facilitator
Average Salary: $85,000
Sales facilitators help sales teams achieve their targets. They work with companies like IBM and Microsoft. Facilitators provide training and resources to improve sales performance. They also analyze sales data to identify areas for improvement.
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Retention Specialist
Average Salary: $74,293
Retention specialists focus on keeping customers engaged. They work with companies like Netflix and Spotify. Specialists develop strategies to reduce churn and improve customer satisfaction. They analyze customer behavior and implement retention programs.
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Client Services Representative
Average Salary: $67,103
Client services reps handle customer inquiries and issues. They work with companies like American Express and Chase. Reps provide support and resolve problems to ensure customer satisfaction. They often handle a high volume of calls and emails.
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Community Manager
Average Salary: $65,578
Community managers build and maintain online communities. They work with companies like Facebook and Twitter. Managers create content and engage with community members. They aim to foster a positive and active online environment.
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Warranty Administrator
Average Salary: $60,017
Warranty administrators handle warranty claims and support. They work with companies like GE and Whirlpool. Administrators review claims and coordinate repairs. They ensure customers receive timely and effective support.
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Outreach Coordinator
Average Salary: $59,066
Outreach coordinators connect with potential clients. They work with companies like Salesforce and Oracle. Coordinators develop outreach strategies and conduct outreach activities. They aim to build relationships and drive business growth.
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