Customer Care Representative Salaries & Top Paying Companies in Columbus, OH

Position

City

Salary

How much does a Customer Care Representative make in Columbus, OH?

The average salary for a Customer Care Representative is $37,218 per year in Columbus, OH.

Graph depicting the yearly salary distribution for Customer Care Representative jobs in Columbus, OH, showing an average salary of $37,218 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Care Representative jobs in Columbus, OH, showing an average salary of $3,102 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Care Representative jobs in Columbus, OH, showing an average salary of $716 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Care Representative jobs in Columbus, OH, showing an average salary of $18 with varying distribution percentages across salary ranges.

A Customer Care Representative in Columbus, OH, earns an average yearly salary of $37,218. This salary varies depending on experience and other factors. Most representatives earn between $31,818 and $42,727 annually.

Many factors can influence the exact salary. These include the company, the industry, and the representative's level of expertise. Some representatives also earn bonuses and other benefits that add to their overall income. These rewards can significantly improve the job's financial appeal.

What are the highest paying cities for a Customer Care Representative near Columbus, OH?

If you seek a customer care representative job near Columbus, OH, consider nearby cities with better pay. Indianapolis, IN, stands out with an average salary of $43,734. Just a short drive away, Toledo, OH, offers $40,910 annually. These figures provide a good incentive to explore job opportunities in these cities.

Graph displaying highest paying cities salaries for Customer Care Representative jobs near Columbus, OH, highlighting Indianapolis, IN with the highest at $43,734 and Lancaster, OH with the lowest at $33,625.

Indianapolis, IN
Average Salary: $43,734
In Indianapolis, you can find rewarding roles with companies like Eli Lilly and Company and Indiana Michigan Power. These positions offer a mix of remote and on-site work, focusing on customer satisfaction. Opportunities for growth and advancement are plentiful.
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Toledo, OH
Average Salary: $40,910
Toledo offers jobs that place you at the heart of customer service for organizations like ProMedica and Owens-Illinois. The city values reliable and friendly representatives, ensuring a welcoming environment for both the company and its clients.
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Cincinnati, OH
Average Salary: $39,955
Cincinnati provides excellent opportunities with companies such as Kroger and Cincinnati Bell. These roles involve handling customer inquiries and ensuring a smooth experience. The city's dynamic business environment offers ample growth potential.
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Dayton, OH
Average Salary: $38,573
In Dayton, you can work for notable companies like Boeing and Kettering Health Network. These positions emphasize providing top-notch support and customer engagement. The area offers a strong network of professional development resources.
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Louisville, KY
Average Salary: $38,197
Louisville presents job options with major companies like United Parcel Service and Brown-Forman. These roles focus on resolving customer issues efficiently. The city's growing business sector ensures diverse and dynamic career paths.
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Detroit, MI
Average Salary: $38,120
Detroit offers roles that involve working with iconic brands like General Motors and DTE Energy. These positions are centered around delivering excellent service and support. The city's rich history in automotive and energy provides a unique work environment.
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Cleveland, OH
Average Salary: $38,063
In Cleveland, you can find positions with companies like Progressive and KeyCorp. These roles emphasize customer engagement and satisfaction. The city’s diverse economic landscape offers many opportunities for career advancement.
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Fort Wayne, IN
Average Salary: $34,445
Fort Wayne provides jobs with companies such as Parkview Health and Lutheran Hospital Network. These roles focus on providing exceptional customer service. The city's supportive community and growing industries offer a solid foundation for career growth.
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Pittsburgh, PA
Average Salary: $33,670
Pittsburgh offers roles with companies like UPMC and PPG Industries. These positions focus on ensuring a positive experience for customers. The city's strong industrial background and vibrant culture provide a dynamic work environment.
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Lancaster, OH
Average Salary: $33,625
Lancaster provides opportunities with companies such as FirstEnergy and Nationwide. These roles are centered around customer service and support. The city's growing business sector and community focus on education offer a supportive environment for career development.
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What are the best paying companies for a Customer Care Representative in Columbus, OH?

Columbus offers strong opportunities for Customer Care Representatives. The State of Ohio leads with an average salary of $41,500. Trilogy Health Services and Jani-King also provide competitive packages, with averages around $37,333 and $35,800, respectively. These companies value excellent customer service and offer good benefits. InnoSource and Propark Mobility follow closely behind with average salaries of $34,250 and $32,667.

Graph displaying best paying company salaries for Customer Care Representative jobs in Columbus, OH, highlighting State of Ohio with the highest at $41,500 and Propark Mobility with the lowest at $32,667.

State of Ohio
Average Salary: $41,500
The State of Ohio offers rewarding roles for Customer Care Representatives. They operate multiple locations across the city. They focus on delivering excellent service to residents. This role provides stability and opportunities to grow.
Trilogy Health Services
Average Salary: $37,333
At Trilogy Health Services, Customer Care Representatives play a key role in patient care. They work in various healthcare settings. This role involves direct interaction with patients and families. It offers a chance to make a positive impact.
Jani-King
Average Salary: $35,800
Jani-King provides Customer Care Representatives with important roles in facility management. They work in many commercial and public locations. This job involves customer satisfaction and quality assurance. It is ideal for those who enjoy a dynamic work environment.
InnoSource
Average Salary: $34,250
InnoSource offers a variety of opportunities for Customer Care Representatives. They focus on providing support and information to clients. They operate in multiple sectors, including healthcare and finance. This role requires strong communication skills and a friendly attitude.
Propark Mobility
Average Salary: $32,667
Propark Mobility values its Customer Care Representatives. They focus on rental and mobility services. They operate at several locations across Columbus. This role offers hands-on experience in customer service and support.

What are the best paying Customer Care Representative related jobs in Columbus, OH?

A Sales Facilitator in Columbus, OH can expect a high salary of $105,000. This role involves helping clients choose the right products, boosting sales, and ensuring customer satisfaction. Another top earner is the Retention Specialist, making $86,587 on average, focusing on keeping customers engaged and loyal. The Account Manager position also pays well, with an average salary of $83,440. This role requires managing customer accounts, ensuring top service, and growing business relationships. These jobs offer good pay and the chance to develop strong customer care skills.

Graph displaying best paying related job salaries for Customer Care Representative jobs near Columbus, OH, highlighting Sales Facilitator with the highest at $105,000 and Support Specialist with the lowest at $51,269.

Sales Facilitator
Average Salary: $105,000
This role works closely with clients to help them make purchasing decisions. Companies like Nationwide and Huntington Bank hire these professionals. They focus on understanding customer needs and guiding them through the sales process.
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Retention Specialist
Average Salary: $86,587
Retention specialists aim to keep customers engaged and loyal. In Columbus, firms like American Electric Power value these experts. They develop strategies to retain customers and reduce churn rates.
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Account Manager
Average Salary: $83,440
Account managers maintain strong relationships with clients. Companies such as JPMorgan Chase and L Brands rely on these professionals. They focus on client satisfaction and maintaining long-term partnerships.
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Customer Success Manager
Average Salary: $79,593
These managers ensure clients derive maximum value from products or services. Columbus-based firms like Franklin County rely on these experts. They work closely with clients to enhance their experience and achieve their goals.
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Customer Engagement Manager
Average Salary: $77,586
Customer engagement managers work to build strong relationships with clients. Companies such as American Greetings and Cardinal Health hire these professionals. They focus on increasing client interaction and satisfaction.
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Community Manager
Average Salary: $63,549
Community managers foster a sense of belonging among clients. Firms like Huntington Bank and Nationwide hire these professionals. They manage online and offline communities to keep customers engaged.
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Outreach Coordinator
Average Salary: $55,333
Outreach coordinators connect with clients to share information and updates. Companies like Franklin County and Columbus State Community College hire these professionals. They aim to build strong client relationships through communication.
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Warranty Administrator
Average Salary: $54,700
These administrators handle warranty claims and customer issues. Companies such as JPMorgan Chase and L Brands need these experts. They ensure customers receive timely and accurate support.
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Account Representative
Average Salary: $51,968
Account representatives manage client accounts and ensure satisfaction. Firms like Nationwide and Huntington Bank hire these professionals. They focus on maintaining strong relationships with clients and resolving issues.
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Support Specialist
Average Salary: $51,269
Support specialists provide technical and customer support. Companies like American Electric Power and Cardinal Health hire these professionals. They aim to resolve client issues quickly and effectively.
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Customer Care Representative Salary in Columbus, OH

How much does a Customer Care Representative make in Columbus, OH?

What are the highest paying cities for a Customer Care Representative near Columbus, OH?

What are the best paying companies for a Customer Care Representative in Columbus, OH?

Currently 533 Customer Care Representative job openings, nationwide.

How's the job market for a Customer Care Representative in the US?

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