Customer Care Representative Salary in Harrisburg, PA

Carlisle, PA
Average Salary: $49,237
In Carlisle, you'll find fulfilling work with companies like UPMC and Carlisle Regional Medical Center. Being a customer service rep here means you’ll help people feel cared for and supported. The community values excellent service, making it a great place to build your career.
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Allentown, PA
Average Salary: $47,275
Allentown offers roles with prominent firms like Lehigh Valley Health Network and PPL Corporation. As a customer service rep, you’ll assist customers with various needs. The city’s supportive business environment provides excellent opportunities for growth and learning.
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Easton, PA
Average Salary: $41,782
Working in Easton gives you the chance to join companies like Valley Health System and Northampton Community College. Customer service reps here are essential in ensuring smooth operations. The community’s welcoming nature makes it a pleasant place to work.
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Reading, PA
Average Salary: $39,980
Reading is home to big businesses like Reading Hospital and Penn National Gaming. Customer service reps here play a key role in providing top-notch service. The city’s diverse economy offers many opportunities for professional development.
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Hershey, PA
Average Salary: $39,030
In Hershey, you can work with The Hershey Company and Milton Hershey School. Being a customer service rep means you’ll be part of a renowned brand. The town’s vibrant community offers a friendly environment to grow your career.
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Bethlehem, PA
Average Salary: $38,923
Bethlehem offers roles at companies like St. Luke’s University Health Network and Air Products. As a customer service rep, you’ll support customers with their inquiries. The city’s strong healthcare and education sectors provide a dynamic work environment.
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Wilkes-Barre, PA
Average Salary: $37,276
In Wilkes-Barre, you’ll find opportunities with firms like Geisinger and PNC Bank. Customer service reps here help ensure customers have a positive experience. The city’s rich history and diverse economy make it an interesting place to work.
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West Chester, PA
Average Salary: $36,625
West Chester has companies like Penn Medicine and American Financial Group. Working as a customer service rep here means you’ll be part of a supportive team. The city’s excellent schools and amenities make it a great place to live and work.
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MSC Industrial Supply Co.
Average Salary: $38,400
MSC Industrial Supply Co. provides metalworking and maintenance, repair, and operations (MRO) supplies to businesses. They have multiple locations in Harrisburg, PA, and offer various benefits for Customer Care Representatives. Employees benefit from a supportive work environment and opportunities for career growth.

Prelude
Average Salary: $38,000
Prelude, operating in Harrisburg, PA, is a well-known healthcare and life sciences company. They seek skilled Customer Care Representatives who handle patient inquiries and manage administrative tasks. This role allows professionals to work in a dynamic and impactful industry, with chances for professional development.

CJ Pony Parts
Average Salary: $34,000
CJ Pony Parts, located in Harrisburg, PA, is a prominent supplier of automotive parts. Customer Care Representatives at CJ Pony Parts assist customers with their orders and inquiries. The company values employee satisfaction and offers a collaborative work environment.

Raymour & Flanigan Furniture and Mattresses
Average Salary: $34,000
Raymour & Flanigan offers a variety of furniture and mattresses at competitive prices. Based in Harrisburg, PA, the company employs Customer Care Representatives who help customers find the perfect furniture for their homes. This role is ideal for those who enjoy interacting with customers and providing excellent service.

Customer Success Manager
Average Salary: $101,073
These roles focus on ensuring customers gain value from their products or services. Companies in Harrisburg, such as tech firms and financial services, look for managers who can build strong relationships and drive customer satisfaction.
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Account Manager
Average Salary: $91,039
Account managers serve as the liaison between a company and its clients. In Harrisburg, these professionals work with businesses to ensure client needs are met and accounts are thriving. They often work in industries like insurance and healthcare.
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Account Representative
Average Salary: $59,498
This role involves direct interaction with clients to promote and sell products or services. Harrisburg businesses in sectors like telecommunications and retail value representatives who can build and maintain client relationships.
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Customer Relations Representative
Average Salary: $57,917
These positions aim to enhance the customer experience. Companies in Harrisburg, especially in customer-centric industries like hospitality and retail, rely on these representatives to handle inquiries and resolve issues.
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Outreach Coordinator
Average Salary: $56,044
Outreach coordinators connect with potential clients to promote services. In Harrisburg, nonprofit organizations and educational institutions look for coordinators who can effectively engage and build community ties.
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Community Manager
Average Salary: $54,134
Community managers foster engagement among members of online or offline groups. Harrisburg businesses in social media and online platforms seek managers who can build and maintain vibrant communities.
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Customer Engagement Manager
Average Salary: $52,500
These managers develop strategies to keep customers involved with a brand. Companies in Harrisburg, including those in the entertainment and retail sectors, value managers who can drive customer loyalty.
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Retention Specialist
Average Salary: $52,000
Retention specialists work to keep customers from leaving. Harrisburg businesses in industries like telecommunications and banking depend on specialists who can identify and resolve customer concerns.
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Warranty Administrator
Average Salary: $44,300
Warranty administrators handle product warranty claims and ensure customers receive support. Companies in Harrisburg, especially in manufacturing and electronics, need administrators who can process claims efficiently.
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Support Specialist
Average Salary: $43,061
Support specialists provide technical or customer support to help resolve issues. Harrisburg companies, including those in IT and software, look for specialists who can troubleshoot and assist clients effectively.
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