How much does a Customer Care Representative make in Norfolk, VA?
In Norfolk, VA, a Customer Care Representative can expect to earn a competitive salary. The average yearly salary for this role is around $58,830. This figure provides a solid foundation for those considering a career in customer care. The salary range can vary, with some representatives earning as low as $40,000 and others reaching up to $71,450. This range reflects the different levels of experience and skill sets within the field.
The salary distribution shows that most Customer Care Representatives earn between $48,577 and $65,732 annually. This range indicates a healthy spread of earnings, with many professionals finding themselves in the middle of this spectrum. Factors such as company size, industry, and specific job responsibilities can influence these figures. For those new to the field, starting salaries may be on the lower end, while more experienced representatives can expect to see higher earnings.
What are the highest paying cities for a Customer Care Representative near Norfolk, VA?
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Raleigh, NC
Average Salary: $43,123
In Raleigh, customer care roles thrive in a vibrant tech and research hub. Companies like IBM and Red Hat offer dynamic environments. Raleigh's growing economy provides many opportunities for career growth.
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Richmond, VA
Average Salary: $39,107
Richmond offers a mix of historic charm and modern business. Customer care positions here often come with a strong sense of community. Companies like Dominion Energy and Altria provide stable and rewarding careers.
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Portsmouth, VA
Average Salary: $38,257
Portsmouth's customer care roles benefit from a strong maritime and military presence. Working here means supporting a diverse range of clients. Companies like NASA and the Navy offer unique opportunities for professional development.
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Virginia Beach, VA
Average Salary: $32,520
Virginia Beach combines a coastal lifestyle with a bustling business scene. Customer care jobs here often involve working with major hospitality companies. The city's growth offers many chances for advancement.
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Greensboro, NC
Average Salary: $31,457
Greensboro is known for its vibrant arts scene and strong business community. Customer care roles here often involve working with companies like IBM and Duke Energy. The city's economic diversity provides many job opportunities.
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Fayetteville, NC
Average Salary: $31,213
Fayetteville offers a mix of military and civilian opportunities. Customer care positions here often involve supporting a diverse client base. Companies like Fort Bragg and Cape Fear Valley Health provide stable and rewarding careers.
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What are the best paying companies for a Customer Care Representative in Norfolk, VA?
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Booz Allen Hamilton
Average Salary: $66,220
Booz Allen Hamilton offers rewarding Customer Care Representative jobs in Norfolk, VA. They focus on providing excellent customer service and support. The company operates in multiple locations, including Virginia, Maryland, and Washington, D.C.
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Elevance Health
Average Salary: $43,850
Elevance Health provides Customer Care Representative positions in Norfolk, VA. They emphasize customer satisfaction and offer a supportive work environment. Elevance Health has offices in several states, including Indiana, Ohio, and Kentucky.
What are the best paying Customer Care Representative related jobs in Norfolk, VA?
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Customer Success Manager
Average Salary: $102,500
This role focuses on ensuring clients achieve their goals using a company's products or services. Success managers work closely with clients to understand their needs and provide solutions. Companies like Verizon and T-Mobile in Norfolk offer these positions.
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Account Manager
Average Salary: $74,092
Account managers handle relationships with clients, ensuring satisfaction and retention. They coordinate between clients and internal departments. Local firms such as Capital One and Bank of America have openings for account managers.
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Claims Clerk
Average Salary: $62,800
Claims clerks process and review claims for insurance companies. They ensure all documentation is complete and accurate. Insurance companies like USAA and Farmers Insurance in Norfolk need clerks to manage claims efficiently.
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Warranty Administrator
Average Salary: $60,308
Warranty administrators handle customer warranty claims and ensure timely resolutions. They work with manufacturers and service providers. Companies like John Deere and Whirlpool in Norfolk offer warranty administration roles.
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Community Manager
Average Salary: $55,403
Community managers build and maintain online communities for brands. They engage with users and manage content. Tech companies like Microsoft and Amazon in Norfolk seek community managers to foster user engagement.
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Support Specialist
Average Salary: $54,848
Support specialists provide technical assistance to customers. They troubleshoot issues and offer solutions. Local IT firms like Dell and HP have openings for support specialists.
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Outreach Coordinator
Average Salary: $53,528
Outreach coordinators connect with potential clients and partners. They develop strategies to expand the company's reach. Nonprofits and local businesses in Norfolk need coordinators to grow their outreach efforts.
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Client Services Representative
Average Salary: $49,817
Client services representatives handle inquiries and provide support to clients. They ensure a positive experience and resolve issues. Companies like Comcast and Verizon in Norfolk offer these roles.
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Customer Engagement Manager
Average Salary: $48,333
Customer engagement managers develop strategies to keep customers interested. They analyze customer behavior and create engagement plans. Marketing firms in Norfolk seek managers to boost customer interaction.
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Account Representative
Average Salary: $47,156
Account representatives manage client accounts and build relationships. They work to increase sales and customer satisfaction. Local firms like AT&T and Sprint offer account representative positions.
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