Customer Care Representative Salaries & Top Paying Companies in Raleigh, NC

Position

City

Salary

How much does a Customer Care Representative make in Raleigh, NC?

The average salary for a Customer Care Representative is $42,358 per year in Raleigh, NC.

Graph depicting the yearly salary distribution for Customer Care Representative jobs in Raleigh, NC, showing an average salary of $42,358 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Care Representative jobs in Raleigh, NC, showing an average salary of $3,530 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Care Representative jobs in Raleigh, NC, showing an average salary of $815 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Care Representative jobs in Raleigh, NC, showing an average salary of $20 with varying distribution percentages across salary ranges.

In Raleigh, NC, the average yearly salary for a Customer Care Representative is around $42,358. This figure provides a good starting point for job seekers considering this role. The salary range can vary based on experience, skills, and the specific employer.

Here are some key points about the salary distribution:

About 13.82% of Customer Care Representatives earn around $31,000 per year.
Another 8.64% earn approximately $34,127 annually.
The majority, 25.91%, earn between $37,255 and $40,382 per year.
Higher earners, making up 6.91%, can expect to earn around $49,764 or more.

This range shows that there are opportunities for growth and advancement in this field.

What are the highest paying cities for a Customer Care Representative near Raleigh, NC?

Job seekers looking for top-paying Customer Care Representative roles near Raleigh, NC, should consider Durham, NC. This city offers an average salary of $41,688. Nearby, Apex, NC, provides a competitive average salary of $41,032. Cary, NC, rounds out the list with an average salary of $39,188. These cities present excellent opportunities for those seeking rewarding positions.

Graph displaying highest paying cities salaries for Customer Care Representative jobs near Raleigh, NC, highlighting Durham, NC with the highest at $41,688 and Cary, NC with the lowest at $39,188.

Durham, NC
Average Salary: $41,688
In Durham, NC, you'll find a thriving job market, with many opportunities for those in customer service. Companies like IBM and Duke Energy offer stable roles. The city's vibrant community and excellent public transport make it easy to commute.
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Apex, NC
Average Salary: $41,032
Apex, NC, is known for its welcoming atmosphere and strong job opportunities. Working here means you'll be part of a growing tech sector, with companies like SAS and Cisco. The area offers a good work-life balance and plenty of outdoor activities.
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Cary, NC
Average Salary: $39,188
Cary, NC, provides a dynamic environment for customer service professionals. The city is home to tech giants like IBM and SAS, offering diverse roles. Cary's excellent schools and parks make it a great place to live and work.
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What are the best paying companies for a Customer Care Representative in Raleigh, NC?

TRI Pointe Homes, U-Haul, and Amica Insurance Company offer some of the best pay for Customer Care Representatives in Raleigh, NC. TRI Pointe Homes leads with an average salary of $68,033. U-Haul follows closely with a salary of $46,713. Amica Insurance Company provides a competitive salary of $41,391. These companies value their customer care representatives and offer attractive compensation packages.

Graph displaying best paying company salaries for Customer Care Representative jobs in Raleigh, NC, highlighting TRI Pointe Homes with the highest at $68,033 and Wall Recycling with the lowest at $36,000.

TRI Pointe Homes
Average Salary: $68,033
TRI Pointe Homes offers rewarding Customer Care Representative jobs in Raleigh, NC. They focus on building quality homes. Employees work in various locations, including Raleigh, to ensure customer satisfaction.
U-Haul
Average Salary: $46,713
U-Haul provides Customer Care Representative positions in Raleigh, NC. They offer moving and storage solutions. Employees assist customers in Raleigh and other locations, ensuring a smooth experience.
Amica Insurance Company
Average Salary: $41,391
Amica Insurance Company hires Customer Care Representatives in Raleigh, NC. They provide insurance services. Employees work in Raleigh and other locations to help customers with their insurance needs.
Leith Automotive Group
Average Salary: $37,500
Leith Automotive Group offers Customer Care Representative jobs in Raleigh, NC. They focus on automotive services. Employees assist customers in Raleigh and other locations, providing excellent service.
Wall Recycling
Average Salary: $36,000
Wall Recycling provides Customer Care Representative positions in Raleigh, NC. They focus on recycling services. Employees work in Raleigh and other locations to support recycling efforts.

What are the best paying Customer Care Representative related jobs in Raleigh, NC?

Job seekers in Raleigh, NC, looking to advance from a Customer Care Representative role can explore several high-paying positions. Retention Specialists and Customer Success Managers lead the pack with average salaries of $103,507 and $102,129, respectively. These roles often require strong communication skills and a knack for building lasting customer relationships. Other promising roles include Account Managers and Customer Engagement Managers, with average salaries of $90,541 and $69,980. These positions offer opportunities to manage client accounts and enhance customer satisfaction.

Graph displaying best paying related job salaries for Customer Care Representative jobs near Raleigh, NC, highlighting Retention Specialist with the highest at $103,507 and Client Services Representative with the lowest at $46,312.

Retention Specialist
Average Salary: $103,507
This role focuses on keeping customers loyal. They work with clients to understand their needs. They develop strategies to reduce churn and improve satisfaction.
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Customer Success Manager
Average Salary: $102,129
They help clients achieve their goals using a product or service. They build strong relationships with customers. They work closely with sales and support teams to ensure customer satisfaction.
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Account Manager
Average Salary: $90,541
They manage client accounts and ensure customer satisfaction. They work closely with clients to understand their needs. They coordinate with different teams to deliver excellent service.
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Customer Engagement Manager
Average Salary: $69,980
They develop strategies to engage customers. They create programs to increase customer interaction. They analyze customer feedback to improve services.
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Community Manager
Average Salary: $68,320
They build and manage online communities. They engage with customers and respond to inquiries. They create content to keep the community active and engaged.
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Customer Relations Representative
Average Salary: $57,025
They handle customer inquiries and complaints. They work to resolve issues quickly. They strive to improve the customer experience.
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Outreach Coordinator
Average Salary: $56,229
They connect with potential customers. They promote products or services. They build relationships and gather feedback to improve outreach efforts.
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Support Specialist
Average Salary: $54,188
They provide technical support to customers. They troubleshoot issues and offer solutions. They aim to resolve problems efficiently and effectively.
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Account Representative
Average Salary: $50,901
They manage customer accounts and ensure satisfaction. They work to grow the account and meet customer needs. They coordinate with different teams to deliver excellent service.
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Client Services Representative
Average Salary: $46,312
They assist clients with their needs. They handle inquiries and provide solutions. They aim to build strong, lasting relationships with clients.
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Customer Care Representative Salary in Raleigh, NC

How much does a Customer Care Representative make in Raleigh, NC?

What are the highest paying cities for a Customer Care Representative near Raleigh, NC?

What are the best paying companies for a Customer Care Representative in Raleigh, NC?

Currently 436 Customer Care Representative job openings, nationwide.

How's the job market for a Customer Care Representative in the US?

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