Customer Care Representative Salaries & Top Paying Companies in Richmond, VA

Position

City

Salary

How much does a Customer Care Representative make in Richmond, VA?

The average salary for a Customer Care Representative is $43,049 per year in Richmond, VA.

Graph depicting the yearly salary distribution for Customer Care Representative jobs in Richmond, VA, showing an average salary of $43,049 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Care Representative jobs in Richmond, VA, showing an average salary of $3,587 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Care Representative jobs in Richmond, VA, showing an average salary of $828 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Care Representative jobs in Richmond, VA, showing an average salary of $21 with varying distribution percentages across salary ranges.

In Richmond, VA, Customer Care Representatives enjoy a competitive salary. The average yearly salary stands at $43,049. This range can offer a comfortable livelihood for many professionals. The pay varies depending on experience and specific skills, providing room for growth and advancement in the field.

A detailed look at the salary distribution shows that most Customer Care Representatives earn between $36,909 and $51,455 annually. This spread indicates a steady demand for qualified professionals in the customer service sector. The lower end of the range accommodates entry-level positions, while the higher end reflects more experienced roles. This distribution offers a promising outlook for those entering or transitioning into customer care careers.

What are the highest paying cities for a Customer Care Representative near Richmond, VA?

Job seekers looking for top-paying Customer Care Representative jobs near Richmond, VA, have good options nearby. Norfolk, VA, offers the highest average salary at $55,593. This competitive salary makes Norfolk a prime location for those seeking higher earnings in this field. Another promising city is Roanoke, VA, with an average salary of $42,888. This figure highlights Roanoke as another lucrative choice for Customer Care Representatives in the area.

Graph displaying highest paying cities salaries for Customer Care Representative jobs near Richmond, VA, highlighting Norfolk, VA with the highest at $55,593 and Virginia Beach, VA with the lowest at $34,976.

Norfolk, VA
Average Salary: $55,593
In Norfolk, VA, working in customer care offers a dynamic environment with opportunities to interact with a diverse clientele. Major employers in the city, such as Sentara Healthcare and Dominion Energy, provide excellent platforms for career growth. The maritime setting adds a unique flavor to the job, offering engaging experiences.
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Roanoke, VA
Average Salary: $42,888
Roanoke, VA, is a city with a strong community focus, making it ideal for those who enjoy helping others. Working in customer care here means supporting local businesses and enjoying a slower pace of life. Companies like Carilion Clinic and Virginia Tech offer stable careers with opportunities for advancement.
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Harrisonburg, VA
Average Salary: $39,428
Harrisonburg, VA, presents a welcoming atmosphere for customer care professionals. This city is known for its vibrant culture and friendly residents. Working at local businesses such as Blue Ridge Community College provides a supportive environment for career development.
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Fredericksburg, VA
Average Salary: $36,840
Fredericksburg, VA, combines historical charm with modern opportunities. Here, customer care roles involve serving a mix of tourists and locals. Employers like Mary Washington Healthcare offer a chance to grow in a community that values history and progress.
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Alexandria, VA
Average Salary: $36,250
Alexandria, VA, is a bustling city where customer care professionals thrive in a fast-paced environment. The city’s diverse population and numerous federal agencies offer a dynamic workplace. Working at organizations like Amazon and Northrop Grumman provides exciting career paths.
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Virginia Beach, VA
Average Salary: $34,976
In Virginia Beach, VA, customer care roles offer the chance to work in a vibrant coastal city. The tourism industry plays a big role here, providing plenty of opportunities to interact with visitors. Employers such as General Dynamics and Sentara Healthcare offer good career prospects.
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What are the best paying companies for a Customer Care Representative in Richmond, VA?

CoStar stands out for its top-tier pay for Customer Care Representatives in Richmond, VA, with an average salary of $59,950. The Virginia Department of Motor Vehicles also offers a strong salary of around $52,084. Elevance Health provides competitive pay at an average of $38,327. These companies value their customer care staff and offer attractive compensation packages.

Graph displaying best paying company salaries for Customer Care Representative jobs in Richmond, VA, highlighting CoStar with the highest at $59,950 and Elevance Health with the lowest at $38,327.

CoStar
Average Salary: $59,950
CoStar offers rewarding roles for Customer Care Representatives in Richmond, VA. At CoStar, representatives work to ensure clients receive excellent service. This company operates nationwide, serving clients in real estate and other industries.
Virginia Department Of Motor Vehicles
Average Salary: $52,084
The Virginia Department of Motor Vehicles provides excellent opportunities for Customer Care Representatives in Richmond, VA. Representatives help with driver's license services and vehicle registrations. The DMV operates multiple locations across Virginia, ensuring efficient service.
Elevance Health
Average Salary: $38,327
Elevance Health offers roles for Customer Care Representatives in Richmond, VA. These representatives handle inquiries and provide support to clients. Elevance Health operates in several states, focusing on health and wellness services.

What are the best paying Customer Care Representative related jobs in Richmond, VA?

Career seekers in Richmond, VA, looking for roles related to customer care can explore high-paying opportunities. The top jobs include Customer Success Manager and Account Manager, offering salaries above $99,000. These roles focus on maintaining customer satisfaction and building long-term relationships with clients. Apart from these, positions such as Claims Clerk and Community Manager also provide competitive pay. These roles require strong communication and problem-solving skills, ensuring clients receive quality service and support.

Graph displaying best paying related job salaries for Customer Care Representative jobs near Richmond, VA, highlighting Customer Success Manager with the highest at $103,425 and Customer Engagement Manager with the lowest at $55,177.

Customer Success Manager
Average Salary: $103,425
This role helps clients achieve their goals. It requires good communication skills. Companies like Deloitte and IBM in Richmond value this position.
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Account Manager
Average Salary: $99,635
The account manager builds strong relationships. They work to meet client needs. Firms like Accenture and PwC often seek this talent in Richmond.
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Claims Clerk
Average Salary: $68,220
This job involves handling insurance claims. It requires attention to detail. Companies like GEICO and Nationwide have openings in Richmond.
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Community Manager
Average Salary: $62,919
They focus on building and maintaining online communities. It's important to engage and interact with users. Tech firms like Amazon and Google need these professionals in Richmond.
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Outreach Coordinator
Average Salary: $59,520
This role connects with people to spread information. They often work for non-profits or government agencies. Organizations like United Way and Richmond Public Schools seek these professionals.
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Customer Relations Representative
Average Salary: $59,000
They handle customer inquiries and concerns. It requires patience and problem-solving skills. Companies like Verizon and AT&T have positions available in Richmond.
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Account Representative
Average Salary: $56,701
They work to grow business relationships. It involves regular communication and follow-up. Firms like IBM and Deloitte often hire for these roles.
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Support Specialist
Average Salary: $56,270
They provide technical assistance to customers. It requires strong problem-solving skills. Companies like Microsoft and Apple offer jobs in Richmond.
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Client Services Representative
Average Salary: $55,433
They interact with clients to ensure satisfaction. It requires good interpersonal skills. Firms like Bank of America and Wells Fargo have roles open in Richmond.
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Customer Engagement Manager
Average Salary: $55,177
This role focuses on strategies to keep customers engaged. It requires creativity and strong communication skills. Tech companies like Amazon and Google often seek this talent.
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Customer Care Representative Salary in Richmond, VA

How much does a Customer Care Representative make in Richmond, VA?

What are the highest paying cities for a Customer Care Representative near Richmond, VA?

What are the best paying companies for a Customer Care Representative in Richmond, VA?

Currently 413 Customer Care Representative job openings, nationwide.

How's the job market for a Customer Care Representative in the US?

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