Customer Care Representative Salary in Richmond, VA

Norfolk, VA
Average Salary: $56,750
In Norfolk, you will support customers in a thriving business hub. Key employers in this area include companies like Sentara Healthcare and Oceana Naval Air Station. These roles often offer a mix of remote and in-office work.
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Roanoke, VA
Average Salary: $42,888
Roanoke provides a smaller-city feel with a community-focused atmosphere. With companies such as Carilion Clinic hiring, you can expect a role that emphasizes personal connections. Opportunities often include flexible schedules to balance work and personal life.
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Fredericksburg, VA
Average Salary: $36,840
Fredericksburg offers a historic charm with modern job opportunities. Employers like Mary Washington Healthcare provide diverse roles in customer support. These positions typically offer good benefits and a supportive work environment.
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Alexandria, VA
Average Salary: $36,250
Alexandria is known for its vibrant culture and career opportunities. Companies such as Amazon and Northrop Grumman look for dedicated support staff. Working here often means you will handle a variety of tasks, ensuring customer satisfaction.
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Virginia Beach, VA
Average Salary: $32,591
Virginia Beach offers beautiful beaches and a dynamic job market. With major employers like General Dynamics, roles here often require strong communication skills. Many positions provide chances for career growth and advancement.
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CoStar
Average Salary: $59,950
CoStar, based in Arlington, VA, offers exciting opportunities for Customer Care Representatives. This company focuses on real estate technology. They provide training and career growth opportunities. CoStar values customer satisfaction and seeks representatives who can assist clients effectively. Their Richmond, VA office is a great place to work.

Virginia Department Of Motor Vehicles
Average Salary: $52,084
The Virginia Department of Motor Vehicles (DMV) offers rewarding positions for Customer Care Representatives. The DMV is a state agency that manages driver licenses, vehicle registrations, and more. Customer Care Representatives help drivers with their needs. The DMV has multiple locations, including its main office in Richmond, VA. They offer benefits and job stability, making it an attractive option.

Elevance Health
Average Salary: $38,393
Elevance Health, formerly Anthem, Inc., provides health care solutions. Their Customer Care Representatives work in various locations, including Richmond, VA. These reps assist members with their health care needs and questions. Elevance Health offers a supportive work environment and opportunities for professional growth. This role is ideal for those who enjoy helping others in a healthcare setting.

Customer Success Manager
Average Salary: $103,095
This role works with clients to ensure they get value from products or services. Professionals often interact with clients to understand their needs and improve satisfaction. Companies in Richmond, like technology firms, seek individuals with strong communication skills.
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Account Manager
Average Salary: $100,763
Account managers handle relationships between a company and its customers. They focus on retaining clients and identifying new business opportunities. In Richmond, companies like marketing agencies look for people who can manage client accounts effectively.
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Claims Clerk
Average Salary: $68,220
Claims clerks process and evaluate insurance claims. They need to be detail-oriented and good at handling paperwork. Insurance companies in Richmond need clerks who can work efficiently and accurately to ensure claims are processed correctly.
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Community Manager
Average Salary: $63,463
Community managers engage with online communities to foster positive interactions. They help maintain a brand's online presence and customer loyalty. Tech companies in Richmond hire managers who can build and maintain strong community relationships.
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Outreach Coordinator
Average Salary: $59,178
Outreach coordinators connect with potential customers and partners. They work to expand the company’s network. Nonprofits in Richmond often seek coordinators who can effectively reach out and build new relationships.
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Customer Relations Representative
Average Salary: $57,833
These representatives interact with customers to handle inquiries and complaints. They aim to resolve issues and enhance customer satisfaction. Richmond-based retail companies need representatives who can handle customer interactions professionally.
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Account Representative
Average Salary: $57,418
Account representatives manage client accounts and business development. They often work to maintain relationships and drive sales. Sales firms in Richmond look for representatives who can communicate effectively and build strong client relationships.
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Support Specialist
Average Salary: $56,396
Support specialists provide technical assistance and resolve customer issues. They need strong problem-solving skills. Tech companies in Richmond hire specialists who can help customers with technical problems efficiently.
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Customer Engagement Manager
Average Salary: $56,162
These managers develop strategies to engage and retain customers. They work to create a positive customer experience. Marketing firms in Richmond seek managers who can drive customer engagement and satisfaction.
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Client Services Representative
Average Salary: $55,226
Client services representatives help clients with their needs and questions. They work to ensure clients are satisfied with the service. Financial institutions in Richmond look for representatives who can provide excellent client service and support.
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