How much does a Customer Care Specialist make in Charlotte, NC?
In Charlotte, NC, a Customer Care Specialist can expect to earn an average yearly salary of $44,058. This median salary reflects the income of many professionals in the field and provides a useful benchmark for job seekers. The salary range varies based on experience and other factors, making it important to understand the distribution of salaries in the area.
Here is the breakdown of salary distribution in Charlotte, NC for Customer Care Specialists:
- 24.52% earn between $32,000 and $38,091
- 21.45% earn between $38,091 and $44,182
- 39.84% earn between $44,182 and $50,273
- 6.13% earn between $50,273 and $56,364
- 3.06% earn $92,909 and above
What are the highest paying cities for a Customer Care Specialist near Charlotte, NC?

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Fort Mill, SC
Average Salary: $42,451
In Fort Mill, Customer Care Specialists enjoy a blend of suburban peace and urban opportunities. Companies like Duke Energy and Wells Fargo provide dynamic work environments where teamwork and customer satisfaction are key. Fort Mill offers a supportive atmosphere for professionals to grow their skills and build lasting careers.
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Statesville, NC
Average Salary: $41,686
Statesville is a great place for those in customer care roles. Local companies such as Lowe's and Bojangles' offer stable careers with plenty of growth opportunities. The community's friendly nature makes it easy to connect with customers and colleagues alike, ensuring a positive work environment.
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Raleigh, NC
Average Salary: $40,875
Raleigh is a hub for customer care jobs with prominent companies like IBM and Cisco. Specialists here benefit from a vibrant city life and a strong focus on innovation. The area's diverse industries offer a range of opportunities for career development and professional networking.
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Asheville, NC
Average Salary: $37,710
In Asheville, Customer Care Specialists work in a scenic and welcoming environment. Companies such as Blue Cross Blue Shield and Biltmore Estate require excellent customer service skills. The town's rich culture and outdoor activities provide a balanced lifestyle, making Asheville an appealing place to work and live.
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Durham, NC
Average Salary: $36,568
Durham offers a dynamic work environment for customer care roles. Key employers like IBM and Duke University attract professionals focused on innovation and service. The city’s strong educational and healthcare sectors create a supportive setting for career advancement.
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Winston-Salem, NC
Average Salary: $36,562
Winston-Salem is known for its historic charm and strong business community. Companies like R.J. Reynolds and HanesBrands offer rewarding careers in customer care. The city’s blend of tradition and modernity provides a unique backdrop for professionals looking to make an impact.
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High Point, NC
Average Salary: $35,400
In High Point, Customer Care Specialists find themselves in a community that values quality and service. The furniture industry and companies like Thomas Built Buses offer stable employment and growth opportunities. The city’s vibrant community spirit enhances the work experience for customer care professionals.
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Columbia, SC
Average Salary: $35,243
Columbia provides a vibrant setting for customer care specialists. Companies such as Colonial Life and South Carolina National Bank offer dynamic careers. The city’s growing economy and diverse industries provide many opportunities for professional development and community engagement.
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Greensboro, NC
Average Salary: $32,429
Greensboro offers a mix of historic charm and modern growth for customer care professionals. Companies like AT&T and Wells Fargo provide exciting career paths. The city's emphasis on education and innovation makes it an attractive place for specialists seeking to advance their careers.
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Rock Hill, SC
Average Salary: $31,871
Rock Hill offers a pleasant environment for customer care specialists. Local companies such as Duke Energy and Rock Hill Utilities provide stable and rewarding careers. The area’s blend of suburban tranquility and close-knit community creates a supportive and enjoyable work atmosphere.
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What are the best paying companies for a Customer Care Specialist in Charlotte, NC?

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Abacus Corporation
Average Salary: $46,857
Abacus Corporation offers Customer Care Specialist positions in Charlotte, NC. They focus on providing top-notch customer support and satisfaction. This company operates across various locations nationwide, offering robust career opportunities.
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Saia Inc.
Average Salary: $45,993
Saia Inc. is looking for Customer Care Specialists in Charlotte, NC. They value excellent communication and problem-solving skills. The company runs operations across multiple states, with a strong emphasis on customer service excellence.
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HomeTrust Bank
Average Salary: $38,800
HomeTrust Bank provides Customer Care Specialist roles in Charlotte, NC. They aim to deliver exceptional banking services. The bank operates in several areas in the Southeast, focusing on building strong relationships with customers.
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Terminix
Average Salary: $32,000
Terminix hires Customer Care Specialists in Charlotte, NC. They prioritize excellent customer interaction and service. With a presence in various locations, the company is committed to providing quality pest control services.
What are the best paying Customer Care Specialist related jobs in Charlotte, NC?

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Appraiser
Average Salary: $131,740
Appraisers assess the value of properties in Charlotte, NC. They work for banks, insurance companies, and real estate firms. They inspect properties and use various methods to estimate values.
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Claims Manager
Average Salary: $126,169
Claims managers handle claims in Charlotte. They work for insurance companies. They review claims, make decisions, and ensure policies are followed. They communicate with customers and adjusters.
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Customer Engagement Manager
Average Salary: $105,343
Customer engagement managers work to improve customer satisfaction in Charlotte. They develop strategies and programs for companies. They use data to understand customer needs and preferences. They work with marketing and sales teams.
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Account Manager
Average Salary: $96,226
Account managers work with clients in Charlotte. They represent companies and ensure client satisfaction. They develop relationships and manage accounts. They understand client needs and provide solutions.
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Customer Success Manager
Average Salary: $93,838
Customer success managers help clients achieve their goals in Charlotte. They work for tech companies. They provide training and support. They work closely with customers to ensure they get the most from products.
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Claims Examiner
Average Salary: $76,995
Claims examiners review claims in Charlotte. They work for insurance companies. They assess claims and decide on approvals. They use policies and guidelines to make decisions. They communicate with policyholders and adjusters.
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Field Automobile Adjuster
Average Salary: $73,794
Field automobile adjusters inspect vehicles in Charlotte. They work for insurance companies. They assess damages and estimate repair costs. They use photos and notes to document findings. They communicate with policyholders and repair shops.
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Disability Specialist
Average Salary: $73,514
Disability specialists assist people with disabilities in Charlotte. They work for government agencies or non-profits. They help clients apply for benefits. They review applications and make decisions. They provide support and resources.
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Claims Representative
Average Salary: $68,568
Claims representatives handle claims in Charlotte. They work for insurance companies. They take reports from policyholders and investigate claims. They use policies to decide on approvals. They communicate with policyholders and adjusters.
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Field Inspector
Average Salary: $65,896
Field inspectors examine properties and businesses in Charlotte. They work for government agencies or private firms. They ensure compliance with regulations. They inspect buildings, equipment, and processes. They document findings and make reports.
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