How much does a Customer Care Specialist make in Madison, WI?
Job seekers considering a role as a Customer Care Specialist in Madison, WI, will find it to be a competitive market. The average yearly salary for this position is $41,600. This average provides a clear benchmark for professionals in this field. Understanding this figure helps individuals gauge the market rate and plan their career moves accordingly.
To put this into perspective, here is a snapshot of the salary distribution:
- The majority, about 61.47%, earn between $36,000 and $43,727 per year.
- A smaller group, around 5.59%, earn between $39,864 and $51,455 per year.
- An even smaller group, about 5.59%, earn between $74,636 and $78,500 per year.
What are the highest paying cities for a Customer Care Specialist near Madison, WI?

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Minneapolis, MN
Average Salary: $56,291
Minneapolis offers a vibrant job market for those interested in customer service. This city has many major companies where individuals can thrive in customer support roles. With the tech industry growing, there are plenty of opportunities to connect with people and help them find solutions.
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Springfield, IL
Average Salary: $54,912
Springfield is a welcoming city for customer service professionals. Known for its strong educational institutions, it attracts many companies that need skilled support staff. Working here provides a balance between a calm environment and opportunities to make a difference in customers' lives.
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Chicago, IL
Average Salary: $52,568
Chicago's bustling business scene makes it an ideal place for customer service jobs. The city's diverse population and numerous large corporations offer varied roles. Professionals here often work with cutting-edge technology and have the chance to grow their careers.
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Milwaukee, WI
Average Salary: $50,683
Milwaukee provides a friendly environment for those in customer care. With many well-known companies, the city offers diverse opportunities. Employees often enjoy a good work-life balance and can make meaningful connections with clients.
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Cedar Rapids, IA
Average Salary: $50,248
Cedar Rapids is a great place for customer service specialists. The city's strong focus on manufacturing and technology creates many job openings. Professionals here appreciate the supportive community and the chance to help customers directly.
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Green Bay, WI
Average Salary: $44,758
Green Bay offers a tight-knit community for customer service workers. The area's strong local businesses need dedicated support staff. Employees here often enjoy a welcoming atmosphere and the chance to build long-term relationships.
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Rockford, IL
Average Salary: $42,046
Rockford has a growing job market for customer service roles. The city's mix of industries provides many opportunities for those looking to help others. Professionals here benefit from a supportive environment and the chance to work with various clients.
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Des Moines, IA
Average Salary: $41,080
Des Moines offers a stable job market for customer service professionals. The city's strong financial sector and many businesses create numerous opportunities. Working here means being part of a community that values excellent service and customer satisfaction.
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Fort Wayne, IN
Average Salary: $40,471
Fort Wayne provides a welcoming environment for customer service specialists. The city's diverse industries offer many job opportunities. Professionals here enjoy a friendly community and the chance to support customers in meaningful ways.
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Appleton, WI
Average Salary: $36,658
Appleton is a great place for those interested in customer care. The city's strong educational institutions and thriving businesses create many opportunities. Employees here value the supportive community and the chance to help customers with a smile.
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What are the best paying companies for a Customer Care Specialist in Madison, WI?

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Exact Sciences
Average Salary: $66,375
Exact Sciences operates in Madison, WI, providing high-quality customer care specialist roles. These roles focus on assisting customers with product inquiries, troubleshooting, and support. The company emphasizes a customer-first approach and values teamwork. Employees benefit from a dynamic work environment and opportunities for professional growth.
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E2 Energy Services
Average Salary: $36,000
E2 Energy Services is based in Madison, WI, and offers customer care specialist positions. In these roles, employees engage with customers to provide solutions to energy-related questions and issues. The company promotes a collaborative atmosphere and offers training programs to enhance skill sets. E2 Energy Services values clear communication and strives to meet customer needs efficiently.
What are the best paying Customer Care Specialist related jobs in Madison, WI?

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Claims Manager
Average Salary: $119,346
This role involves handling insurance claims and ensuring they are processed efficiently. Companies like Nationwide Insurance and American Family Insurance in Madison, WI, offer these positions.
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Customer Success Manager
Average Salary: $99,651
Responsible for ensuring clients achieve their desired outcomes. Local businesses like Epic Systems and Plex Systems in Madison provide these opportunities.
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Account Manager
Average Salary: $92,440
Maintains and builds relationships with clients. Local firms such as Madison Marketing Group and Highwire PR offer these roles.
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Field Automobile Adjuster
Average Salary: $89,243
Evaluates vehicle damage and assesses repair costs. Companies like Farmers Insurance and Allstate in Madison, WI, employ these professionals.
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Claims Representative
Average Salary: $72,058
Handles various insurance claims and ensures customer satisfaction. This job can be found with companies like State Farm and U.S. Bank in Madison.
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Claims Analyst
Average Salary: $70,525
Reviews insurance claims and determines the validity. This role is available with companies such as Blue Cross Blue Shield of Wisconsin and Arise Virtual Solutions.
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Field Investigator
Average Salary: $62,800
Conducts investigations related to insurance claims. Local firms like Guardant Investigations and ProtectUS offer these positions.
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Appraiser
Average Salary: $60,850
Estimates the value of property and damages. Companies like Madison Appraisal Group and Badger Appraisal Services offer these roles.
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Disability Specialist
Average Salary: $58,278
Assists clients with disability claims. Positions are available with companies like Social Security Administration and Wisconsin Disability Insurance.
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Claims Examiner
Average Salary: $51,012
Reviews and processes insurance claims. This role can be found with companies such as Wisconsin Insurance Group and Madison Insurance Services.
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