Customer Relations Representative Salary in Baltimore, MD

Charlottesville, VA
Average Salary: $79,111
In Charlottesville, being a customer service professional often means working with local businesses and universities. The city's vibrant culture makes for a dynamic and engaging work environment. You'll find roles with companies like Thomas Jefferson’s Monticello, offering enriching experiences.
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Ellicott City, MD
Average Salary: $63,333
Ellicott City provides a charming backdrop for those in customer relations. Working here means you’ll enjoy a tight-knit community atmosphere. Companies like The Cheesecake Factory offer opportunities to connect with many people daily, making every day unique.
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Philadelphia, PA
Average Salary: $60,096
In Philadelphia, a customer service role means engaging with a diverse and vibrant city. You’ll work alongside a variety of businesses, from tech startups to historical institutions. Comcast and Independence Blue Cross are notable employers looking for skilled professionals.
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Richmond, VA
Average Salary: $59,000
Richmond offers a mix of historical charm and modern business opportunities. As a customer relations professional, you’ll enjoy a city rich in culture. Companies like Altria and Dominion Energy provide dynamic environments for career growth and development.
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Harrisburg, PA
Average Salary: $57,857
Harrisburg provides a stable and professional setting for those in customer service. Working here means you’ll support the state government and local businesses. Key employers include the Commonwealth of Pennsylvania and various healthcare providers.
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Salisbury, MD
Average Salary: $57,708
Salisbury offers a friendly community feel with many opportunities in customer relations. Working here means you’ll be part of a supportive environment. Companies such as Perdue Farms offer stable and engaging roles for customer interaction.
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Wilmington, DE
Average Salary: $56,499
In Wilmington, being in customer relations means you’ll work in a city known for its corporate headquarters. You’ll interact with a variety of clients for major companies like AstraZeneca and DuPont. The city’s business-friendly atmosphere supports professional growth.
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Columbia, MD
Average Salary: $55,417
Columbia provides a suburban setting with access to major businesses. As a customer service professional, you’ll enjoy a mix of residential and corporate environments. Companies like McCormick & Company and W.L. Gore & Associates offer engaging roles.
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Washington, DC
Average Salary: $54,267
Washington, DC, offers an exciting environment for customer relations professionals. You’ll work with a diverse clientele in a bustling city. Companies like Marriott International and the U.S. Government provide dynamic and impactful roles.
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Catonsville, MD
Average Salary: $51,875
Catonsville offers a blend of suburban charm and urban opportunities. Working in customer relations here means you’ll engage with local businesses and a tight-knit community. Notable employers include the University of Maryland Baltimore County and various healthcare providers.
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Baltimore Gas and Electric
Average Salary: $56,330
Baltimore Gas and Electric, known for its commitment to customer service, offers rewarding roles for Customer Relations Representatives. They focus on enhancing the customer experience by resolving issues and providing support. The company operates throughout Baltimore and surrounding areas.

Exelon
Average Salary: $51,770
Exelon values its Customer Relations Representatives who play a crucial role in ensuring customer satisfaction. They work to address concerns and improve service quality. This company operates in various locations, including Baltimore.

State Farm
Average Salary: $47,211
State Farm provides excellent opportunities for Customer Relations Representatives. They focus on delivering top-notch customer service, resolving issues, and enhancing the overall customer experience. State Farm operates in numerous locations across Baltimore.

Customer Engagement Manager
Average Salary: $131,939
A professional in this role works closely with customers to understand their needs. They aim to improve customer satisfaction and loyalty. Companies in Baltimore, such as Marriott and Under Armour, often seek such experts.
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Technical Account Manager
Average Salary: $131,937
This role requires strong technical skills and customer relationship management. It involves managing accounts for complex technical solutions. Businesses in Baltimore, such as T. Rowe Price and HostGator, look for skilled professionals to fill this position.
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Account Manager
Average Salary: $99,584
An account manager oversees and maintains customer accounts. They ensure client satisfaction and address issues quickly. Organizations like Comcast and Johns Hopkins University in Baltimore value this skill set.
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Customer Success Manager
Average Salary: $95,773
This role involves helping customers achieve their goals with a product or service. The manager works to improve customer experience and retention. Baltimore-based companies like Blackbaud and UnitedHealth Group often hire for this position.
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Community Manager
Average Salary: $66,695
A community manager engages with customers on social media and other platforms. They aim to build a positive community around the brand. Companies such as Under Armour and Johns Hopkins Medicine in Baltimore seek this talent.
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Warranty Administrator
Average Salary: $61,642
A warranty administrator handles customer claims and processes warranty requests. They ensure customers receive the support they need. Companies like Under Armour and Xerox in Baltimore offer roles for these professionals.
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Sales Support Specialist
Average Salary: $61,205
This role involves assisting the sales team with customer inquiries and support. It requires strong communication and organizational skills. Companies such as Blackbaud and MedAssurant in Baltimore often look for this expertise.
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Account Representative
Average Salary: $58,764
An account representative maintains relationships with clients. They handle inquiries and work to meet customer needs. Baltimore companies like Under Armour and T. Rowe Price hire for this role.
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Customer Care Representative
Average Salary: $56,941
This role focuses on providing support and resolving issues for customers. It requires excellent communication skills and a customer-first attitude. Companies like Under Armour and Comcast in Baltimore often seek these professionals.
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Service Coordinator
Average Salary: $51,206
A service coordinator organizes and manages customer service activities. They ensure smooth operations and customer satisfaction. Businesses such as Under Armour and HostGator in Baltimore value this skill set.
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