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How much does a Customer Service Agent make in Albany, NY?

The average salary for a Customer Service Agent is $36,314 per year in Albany, NY.

In Albany, NY, a Customer Service Agent can expect to earn an average yearly salary of $36,314. This figure helps paint a picture of the earning potential for those working in this role in the area. With a wide range of earnings, there are opportunities for growth and advancement depending on experience and skills.

Salary numbers can vary based on several factors. These include the company, the industry, and the agent's level of experience. Some agents earn closer to the lower end of the scale while others may find themselves closer to the higher end. Knowing these ranges can assist in salary negotiations and career planning.

Customer Service Agent jobs in Albany, NY

What are the highest paying cities for a Customer Service Agent near Albany, NY?

Job seekers aiming for Customer Service Agent roles near Albany, NY, can find competitive salaries in several nearby cities. Hartford, CT, offers the highest average salary, making it a prime location for these positions. Other cities, like Saratoga Springs, NY, and Schenectady, NY, also provide solid pay packages for customer service professionals. These locations combine strong earning potential with opportunities for career growth in the region.
Graph displaying highest paying cities salaries for Customer Service Agent jobs near Albany, NY, highlighting Hartford, CT with the highest at $113,200 and Syracuse, NY with the lowest at $32,768.
  1. Hartford, CT
    Average Salary: $113,200
    In Hartford, a role in customer service means engaging with many different clients while working for prominent companies like Aetna. It's a city where teamwork and great communication skills are key. Hartford offers a vibrant environment with opportunities for growth.
    Find Customer Service Agent jobs in Hartford, CT


  2. Saratoga Springs, NY
    Average Salary: $46,750
    Working as a customer service agent in Saratoga Springs often involves dealing with visitors to this popular spa town. Companies like The Saratoga Casino Hotel value polite and helpful service. The area provides a charming backdrop to provide exceptional service.
    Find Customer Service Agent jobs in Saratoga Springs, NY


  3. Schenectady, NY
    Average Salary: $41,160
    In Schenectady, you will find a mix of serving local and business customers. Companies such as General Electric place a high value on customer service. The city’s dynamic atmosphere helps create a rewarding work experience.
    Find Customer Service Agent jobs in Schenectady, NY


  4. Troy, NY
    Average Salary: $39,315
    Troy, known for its historic charm, is a great place for customer service professionals. Working here often means helping a diverse clientele. Companies like the New York State Museum value friendly and knowledgeable service.
    Find Customer Service Agent jobs in Troy, NY


  5. Rochester, NY
    Average Salary: $37,524
    In Rochester, customer service agents interact with a wide range of people. Companies such as Xerox rely on clear communication and problem-solving skills. The city’s lively community offers many opportunities to enhance customer relations.
    Find Customer Service Agent jobs in Rochester, NY


  6. White Plains, NY
    Average Salary: $36,814
    White Plains offers a bustling environment for customer service roles. Working here means supporting clients and businesses. Companies like IBM value efficiency and a customer-focused approach. The area is well-connected, making it a great place to work.
    Find Customer Service Agent jobs in White Plains, NY


  7. Springfield, MA
    Average Salary: $36,662
    In Springfield, customer service jobs focus on helping both individuals and businesses. Companies like MassMutual emphasize a friendly and professional attitude. The city’s diverse population offers rich experiences in customer interactions.
    Find Customer Service Agent jobs in Springfield, MA


  8. Burlington, VT
    Average Salary: $36,625
    Burlington provides a unique setting for customer service work. Here, you will often engage with both locals and tourists. Companies like Ben & Jerry’s value creativity and warmth. The scenic surroundings enhance the work experience.
    Find Customer Service Agent jobs in Burlington, VT


  9. Buffalo, NY
    Average Salary: $34,207
    Buffalo offers many opportunities for customer service positions. Working here involves supporting a variety of clients. Companies like KeyBank appreciate proactive and courteous service. The city’s vibrant culture adds to the rewarding work environment.
    Find Customer Service Agent jobs in Buffalo, NY


  10. Syracuse, NY
    Average Salary: $32,768
    In Syracuse, customer service roles involve engaging with a diverse community. Companies like Syracuse University rely on knowledgeable and helpful service. The city’s unique blend of urban and suburban elements creates a dynamic work setting.
    Find Customer Service Agent jobs in Syracuse, NY

What are the best paying companies for a Customer Service Agent in Albany, NY?

Southwest Airlines offers some of the highest salaries for Customer Service Agents in Albany, NY. With an average salary of $39,732, this company provides a competitive package for those in the field. Far Shot Recreation and GAT Airline Ground Support also provide attractive compensation, with salaries around $32,000 annually. These companies recognize the value that skilled Customer Service Agents bring to the table. By offering competitive pay, they aim to attract top talent to deliver exceptional service to their customers. Job seekers in Albany, NY, will find these roles both rewarding and financially beneficial.
Graph displaying best paying company salaries for Customer Service Agent jobs in Albany, NY, highlighting Southwest Airlines with the highest at $39,732 and Piedmont Airlines with the lowest at $31,582.
  1. Southwest Airlines
    Average Salary: $39,732
    Southwest Airlines offers rewarding Customer Service Agent positions. They operate out of Albany International Airport, providing excellent service to passengers. The role involves assisting with check-ins, baggage handling, and addressing customer concerns.


  2. Far Shot Recreation
    Average Salary: $32,000
    Far Shot Recreation provides customer service roles that focus on both in-person and remote customer interactions. They have locations in Albany, NY, where they offer seasonal recreational services. The position helps customers with reservations and inquiries.


  3. GAT Airline Ground Support
    Average Salary: $32,000
    GAT Airline Ground Support offers customer service positions at Albany International Airport. Employees help with passenger services, ensuring a smooth travel experience. They manage check-ins and address customer needs efficiently.


  4. Unifi
    Average Salary: $31,794
    Unifi provides customer service roles in Albany, NY. They offer high-speed internet and communication services. The role includes helping customers with technical issues and ensuring their needs are met.


  5. Piedmont Airlines
    Average Salary: $31,582
    Piedmont Airlines offers customer service roles at Albany International Airport. They focus on providing excellent customer support to travelers. The role involves assisting with ticketing, check-ins, and addressing customer concerns.

Currently 1,022 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

Learn what a Customer Service Agent does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Agent today.
Position
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Customer Service Agent
1,022 Job Openings