Customer Service Agent Salary in Charlotte, NC

Columbia, SC
Average Salary: $64,700
Columbia offers a vibrant job market for customer service professionals. Working here, you can expect to engage with diverse clientele while supporting well-known companies like BMW and GE. The city's growing economy provides ample opportunities for career advancement.
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Raleigh, NC
Average Salary: $46,592
In Raleigh, customer service roles offer a dynamic work environment. With prominent employers like IBM and Cisco, professionals here interact with a variety of customers daily. Raleigh's tech-driven growth creates a solid foundation for career development.
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Fort Mill, SC
Average Salary: $41,583
Fort Mill presents a great opportunity for those in customer service. With companies like DuPont and Sonoco Products, you'll be part of a thriving business community. The city's strong corporate presence ensures a stable and engaging work environment.
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Winston-Salem, NC
Average Salary: $36,188
Winston-Salem is home to many businesses that value customer service. Working here, you can expect to support major companies like HanesBrands and Wake Forest University. The city's rich history and modern amenities make it a great place to build your career.
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Greensboro, NC
Average Salary: $36,018
Greensboro offers a bustling market for customer service jobs. Companies like Wells Fargo and Cone Health provide excellent platforms for professionals. The city's diverse economy and vibrant culture enrich your work experience.
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Durham, NC
Average Salary: $35,817
Durham is known for its thriving tech and research sectors, providing great opportunities in customer service. Working here, you can engage with companies like IBM and Duke University. The city’s innovative spirit fosters a dynamic work environment.
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Concord, NC
Average Salary: $34,257
Concord provides a supportive environment for customer service roles. With major employers like Bank of America and Cabarrus County, you'll find diverse opportunities. The city’s strong business presence ensures a steady job market.
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Fayettell, NC
Average Salary: $34,060
Fayetteville is an excellent place for customer service professionals. Working here, you can support large employers like Fort Bragg and Fayetteville State University. The military presence and vibrant community offer a unique work experience.
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Rock Hill, SC
Average Salary: $33,470
Rock Hill offers a stable job market for customer service roles. Working here, you can engage with companies like Sonoco Products and Rock Hill Utilities. The city’s steady growth and friendly atmosphere make it a great place to work.
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Wells Fargo
Average Salary: $169,125
Wells Fargo offers exciting Customer Service Agent roles in Charlotte, NC. Employees help customers with banking needs. The company has multiple branches in the city, allowing flexibility in job location.

Caliber Collision
Average Salary: $48,838
At Caliber Collision, Customer Service Agents play a key role in assisting clients with auto repair needs. The company operates several locations across Charlotte, providing diverse work environments.

American Airlines
Average Salary: $41,247
American Airlines provides rewarding Customer Service Agent positions in Charlotte, NC. Employees interact with travelers, ensuring smooth operations. The airline's hub is a central part of the city's transportation network.

Southwest Airlines
Average Salary: $39,653
Southwest Airlines values Customer Service Agents who help passengers in Charlotte. The company has a strong presence in the city, with various roles available across different departments.

Empire Auto Parts
Average Salary: $37,267
Empire Auto Parts offers Customer Service Agent jobs in Charlotte, NC. Employees assist customers with automotive parts. The company runs several stores in the area, ensuring ample job opportunities.

VXI Global Solutions
Average Salary: $36,000
VXI Global Solutions seeks Customer Service Agents to support clients in Charlotte. The company provides training and development for its employees. Locations in the city offer a supportive work environment.

Piedmont Airlines
Average Salary: $35,609
Piedmont Airlines hires Customer Service Agents to help passengers in Charlotte, NC. The company's operations in the city offer diverse job opportunities. Employees work in various locations to support airline services.

PrimeFlight Aviation Services
Average Salary: $34,500
PrimeFlight Aviation Services employs Customer Service Agents who assist clients in Charlotte. The company operates in several locations, providing a variety of work settings for employees.

Unifi
Average Salary: $32,000
Unifi offers Customer Service Agent jobs in Charlotte, NC. Employees support customers with technology needs. The company has multiple locations in the city, ensuring diverse job opportunities.

Harris Teeter
Average Salary: $31,160
Harris Teeter hires Customer Service Agents to assist shoppers in Charlotte, NC. The company has numerous stores across the city, offering various job roles. Employees work in a dynamic retail environment.

Technical Account Manager
Average Salary: $111,807
This role focuses on maintaining relationships with key clients. Companies such as Bank of America and Duke Energy look for someone who can handle complex technical queries. They provide training and guidance to clients to ensure smooth operations.
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Customer Engagement Manager
Average Salary: $105,343
Individuals in this role aim to enhance customer experience. They often work for companies like Charlotte-Mecklenburg Schools and Bell Flight. They develop strategies to increase customer satisfaction and loyalty.
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Customer Success Manager
Average Salary: $96,182
In this position, one works closely with clients to ensure they get the most from their products. Organizations like SAS and SPX FLOW Technology value these managers for their ability to solve problems and improve customer retention.
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Support Analyst
Average Salary: $75,220
Support analysts provide technical support to clients. They frequently work for firms like Epic Systems and Hitachi Vantara. They diagnose issues and provide solutions to ensure customer satisfaction.
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Client Services Representative
Average Salary: $74,836
Client service representatives handle client inquiries and complaints. Companies such as Bank of America and Charlotte-Mecklenburg Schools hire them to ensure clients have a positive experience.
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Quality Assurance Specialist
Average Salary: $73,671
In this role, one ensures products meet quality standards. Companies like Duke Energy and Truist Financial look for detail-oriented individuals to maintain high-quality services.
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Order Management Specialist
Average Salary: $56,465
These specialists manage orders from receiving to delivery. They work for firms like SPX FLOW Technology and Bell Flight. They coordinate to ensure timely and accurate order fulfillment.
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Account Representative
Average Salary: $55,882
Account representatives build relationships with clients to drive sales. Companies such as Epic Systems and Charlotte-Mecklenburg Schools seek these professionals to manage client accounts and drive growth.
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Customer Care Representative
Average Salary: $53,291
This role involves assisting customers with their needs. Companies like Truist Financial and Bank of America require representatives who can handle customer inquiries and issues effectively.
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Customer Relations Representative
Average Salary: $52,133
These professionals focus on maintaining strong relationships with customers. They often work for organizations like Duke Energy and Bell Flight, ensuring clients have a positive experience.
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