How much does a Customer Service Agent make in Charlotte, NC?
In Charlotte, NC, a Customer Service Agent earns an average yearly salary of $40,517. This base salary can vary widely depending on various factors. Several elements affect the salary range, including the specific industry, level of experience, and the responsibilities of the role.
A majority of Customer Service Agents, around 52.48%, fall within the salary bracket of $28,000 to $37,303 annually. Entry-level positions often start at the lower end of this range, while those with more experience can earn closer to the higher end. Additionally, those with specialized skills or certifications may see higher earnings. Stepping into higher responsibility roles, such as Team Leader or Supervisor, can also boost the salary significantly.
What are the highest paying cities for a Customer Service Agent near Charlotte, NC?
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Columbia, SC
Average Salary: $58,579
Columbia, SC, offers a lively environment for those in customer-focused roles. Major companies like Palmetto Health and SYNNEX Corp attract many job seekers. Working here means helping a diverse customer base with great support from the community.
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Raleigh, NC
Average Salary: $51,882
Raleigh, NC, provides a vibrant setting for customer service professionals. With tech giants like Red Hat and IBM having a presence, you can find exciting opportunities. The city’s welcoming atmosphere makes it easy to build lasting customer relationships.
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Fort Mill, SC
Average Salary: $41,583
Fort Mill, SC, presents an excellent opportunity for those in customer service. Companies like Wells Fargo and Duke Energy offer stability. The community’s friendliness creates a positive work environment.
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Greensboro, NC
Average Salary: $36,216
Greensboro, NC, is a great place for customer service jobs. Companies such as High Point University and Wells Fargo provide excellent opportunities. The city’s vibrant culture supports a friendly and engaging work atmosphere.
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Winston-Salem, NC
Average Salary: $36,188
In Winston-Salem, NC, customer service roles flourish in a supportive environment. Employers like Wake Forest University and Novant Health offer many opportunities. The city’s strong community ties enhance the workplace experience.
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Durham, NC
Average Salary: $35,817
Durham, NC, is an ideal location for customer service professionals. Companies such as Duke University and IBM provide diverse roles. The city's academic and cultural setting creates a dynamic work environment.
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Fayetteville, NC
Average Salary: $34,722
Fayettell, NC, offers a range of customer service positions in a friendly environment. Employers like Cape Fear Community College and Fort Bragg provide various opportunities. The city's welcoming atmosphere makes customer interactions enjoyable.
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Rock Hill, SC
Average Salary: $34,431
Rock Hill, SC, provides a pleasant setting for customer service careers. Companies like Wells Fargo and Duke Energy offer solid opportunities. The community’s warmth enhances the overall work experience.
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Concord, NC
Average Salary: $34,257
Concord, NC, is an excellent place for customer service roles. Companies like Bank of America and Verizon offer many job opportunities. The city’s vibrant community adds to the enjoyable work environment.
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What are the best paying companies for a Customer Service Agent in Charlotte, NC?
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Wells Fargo
Average Salary: $157,500
Wells Fargo offers exciting opportunities for Customer Service Agents in Charlotte, NC. They provide comprehensive training and career development. The company operates multiple branches throughout Charlotte, offering diverse locations for employees to work in.
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Caliber Collision
Average Salary: $51,750
Caliber Collision is a leading provider of auto body repair services. They hire Customer Service Agents in Charlotte, NC, to help customers with their repair needs. Caliber Collision has several locations across Charlotte, offering various opportunities for career growth.
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American Airlines
Average Salary: $41,247
American Airlines employs Customer Service Agents in Charlotte, NC, to assist passengers with their travel needs. They provide competitive salaries and opportunities for growth within the company. The airline operates out of Charlotte Douglas International Airport, a key location for travel.
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Southwest Airlines
Average Salary: $39,653
Southwest Airlines offers rewarding career opportunities for Customer Service Agents in Charlotte, NC. They focus on customer satisfaction and team collaboration. The airline operates primarily from Charlotte Douglas International Airport, making it a central location for travel.
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Empire Auto Parts
Average Salary: $37,267
Empire Auto Parts hires Customer Service Agents in Charlotte, NC, to support customers with their automotive needs. They provide training and opportunities for advancement. The company has several locations throughout Charlotte, offering varied work environments.
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VXI Global Solutions
Average Salary: $36,000
VXI Global Solutions offers Customer Service Agent positions in Charlotte, NC, focusing on customer support and problem-solving. They provide competitive salaries and a supportive work environment. The company operates in Charlotte, providing a stable location for employees.
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Piedmont Airlines
Average Salary: $35,609
Piedmont Airlines employs Customer Service Agents in Charlotte, NC, to assist with travel-related needs. They provide opportunities for growth and professional development. The airline operates out of Charlotte Douglas International Airport, a key travel hub.
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PrimeFlight Aviation Services
Average Salary: $34,500
PrimeFlight Aviation Services offers rewarding positions for Customer Service Agents in Charlotte, NC. They focus on customer service excellence and provide opportunities for career advancement. The company has multiple locations in Charlotte, offering diverse work settings.
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Unifi
Average Salary: $32,000
Unifi hires Customer Service Agents in Charlotte, NC, to support customers with their needs. They provide a supportive work environment and opportunities for professional growth. The company operates in Charlotte, offering stable job prospects.
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Harris Teeter
Average Salary: $31,325
Harris Teeter offers Customer Service Agent positions in Charlotte, NC, focused on customer satisfaction. They provide competitive salaries and a supportive work environment. The company has several locations throughout Charlotte, offering diverse work opportunities.
What are the best paying Customer Service Agent related jobs in Charlotte, NC?
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Technical Account Manager
Average Salary: $112,781
This role focuses on maintaining strong relationships with clients. They ensure client satisfaction and handle complex issues. Companies in Charlotte, like IBM and Bank of America, look for these professionals.
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Customer Engagement Manager
Average Salary: $105,343
These managers work on strategies to keep customers interested. They plan events and promotions to enhance customer experience. Organizations in Charlotte, such as Truist and Duke Energy, seek these experts.
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Customer Success Manager
Average Salary: $93,838
These professionals help clients make the most of products or services. They work closely with clients to achieve their goals. At firms in Charlotte, like Red Hat and Delta Air Lines, they play a key role.
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Client Services Representative
Average Salary: $78,959
They assist clients with inquiries and needs. Handling calls and emails is part of their daily tasks. Many firms in Charlotte, like SunTrust Bank and Carowinds, need these skilled communicators.
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Support Analyst
Average Salary: $76,313
Support analysts provide technical assistance to customers. They troubleshoot problems and offer solutions. Companies in Charlotte, such as Bank of America and Verizon, rely on their expertise.
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Quality Assurance Specialist
Average Salary: $73,235
They ensure products and services meet high standards. They test and evaluate customer experiences. In Charlotte, firms like IBM and Lowe's value their attention to detail.
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Order Management Specialist
Average Salary: $57,210
These specialists handle orders from start to finish. They coordinate with various departments to ensure timely delivery. Companies in Charlotte, such as Lowe's and Charlotte-Mecklenburg Schools, need these organizers.
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Account Representative
Average Salary: $56,582
Account representatives maintain relationships with clients. They ensure clients are satisfied and meet their needs. Charlotte-based firms like Duke Energy and Bank of America hire these professionals.
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Customer Relations Representative
Average Salary: $52,584
They focus on building and maintaining positive relationships with customers. They handle complaints and ensure customer satisfaction. Companies like Carowinds and Duke Energy in Charlotte need these communicators.
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Customer Care Representative
Average Salary: $52,293
They provide assistance and support to customers. Handling inquiries and resolving issues is key. Many firms in Charlotte, such as Bank of America and Charlotte-Mecklenburg Schools, look for these helpful professionals.
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