How much does a Customer Service Agent make in Dallas, TX?
In Dallas, TX, a Customer Service Agent typically earns a solid income. On average, these professionals make about $36,008 a year. This is slightly above the national average, making Dallas an attractive location for those in the field. Many find that their earnings depend on their experience and specific role within the company.
The salary range for Customer Service Agents in Dallas varies. Some entry-level positions may start at around $26,000. Mid-level roles often see salaries between $33,000 and $38,000. Experienced agents can expect to earn upwards of $43,000. Factors like overtime, bonuses, and company benefits can also affect the overall income. Those who excel in customer interactions and meet performance goals often find themselves on the higher end of the scale.
What are the highest paying cities for a Customer Service Agent near Dallas, TX?

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Irving, TX
Average Salary: $51,744
Working as a customer service representative in Irving offers a chance to engage with a vibrant community. With major companies like Toyota and AT&T, you’ll find diverse opportunities to grow and develop your skills. The city’s dynamic business environment fosters a supportive workplace culture.
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Coppell, TX
Average Salary: $43,560
Coppell provides an excellent setting for those in customer service. Being home to numerous tech firms, you will have plenty of chances to interact with clients. The city’s welcoming atmosphere and strong community ties create a positive work environment.
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Lancaster, TX
Average Salary: $41,718
In Lancaster, customer service roles offer a blend of stability and growth. The presence of major corporations gives you the chance to work on diverse projects. The city’s friendly community and affordable living make it a great place to build your career.
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Carrollton, TX
Average Salary: $40,591
Carrollton features a range of opportunities for those in customer service. The area is home to several large companies, providing various roles. The city’s friendly environment and growing economy make it ideal for career advancement.
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Plano, TX
Average Salary: $35,885
In Plano, customer service positions are plentiful and varied. The tech and retail sectors provide many opportunities for growth. The city’s vibrant culture and strong job market create a stimulating work environment.
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Richardson, TX
Average Salary: $33,674
Richardson offers a mix of urban and suburban lifestyles for customer service professionals. Home to several tech companies, you’ll find many chances to work in a dynamic setting. The city’s welcoming community and robust economy support career growth.
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Garland, TX
Average Salary: $33,600
Working in Garland as a customer service agent means being part of a growing community. The area’s diverse businesses offer various roles. Garland’s supportive environment and strong community make it a great place to advance your career.
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Addison, TX
Average Salary: $32,600
Addison provides a balanced work environment for customer service roles. The city is home to many businesses that value customer engagement. Addison’s friendly community and economic opportunities make it a great choice for career development.
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Mesquite, TX
Average Salary: $31,000
In Mesquite, customer service roles are supported by the city’s growing economy. The area’s diverse industries offer many opportunities for professional growth. Mesquite’s welcoming atmosphere and affordable living make it an excellent place to work.
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What are the best paying companies for a Customer Service Agent in Dallas, TX?

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Southwest Airlines
Average Salary: $52,331
Southwest Airlines values their Customer Service Agents in Dallas, TX. They offer competitive pay and a positive work environment. This company operates out of Dallas/Fort Worth International Airport.
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Lithia & Driveway
Average Salary: $45,500
Lithia & Driveway provides a range of auto services and has Customer Service Agent jobs available in Dallas, TX. The company operates multiple locations across the city, focusing on customer satisfaction.
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City of Dallas
Average Salary: $42,442
The City of Dallas offers Customer Service Agent jobs with a good salary. These roles support city operations and serve the public. Positions are available at various city facilities throughout Dallas.
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Alaska Airlines
Average Salary: $40,260
Alaska Airlines hires Customer Service Agents in Dallas, TX. They focus on providing excellent service to passengers. The company operates at Dallas/Fort Worth International Airport.
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Empire Auto Parts
Average Salary: $38,000
Empire Auto Parts provides jobs for Customer Service Agents in Dallas, TX. These roles involve assisting customers with auto parts needs. The company operates several locations in the city.
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dnata Americas
Average Salary: $38,000
dnata Americas offers Customer Service Agent jobs with a steady salary in Dallas, TX. They focus on ground services for airlines. The company operates out of Dallas/Fort Worth International Airport.
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Valor Intelligent Processing
Average Salary: $36,000
Valor Intelligent Processing employs Customer Service Agents in Dallas, TX. They provide support for various processing needs. The company has offices located in the city.
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CornerStone Staffing
Average Salary: $35,367
CornerStone Staffing has Customer Service Agent jobs with a good salary in Dallas, TX. They focus on staffing solutions for businesses. The company operates multiple offices throughout the city.
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GAT Airline Ground Support
Average Salary: $34,000
GAT Airline Ground Support offers Customer Service Agent positions in Dallas, TX. They provide ground services for airlines. The company operates out of Dallas/Fort Worth International Airport.
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Enterprise Mobility
Average Salary: $33,863
Enterprise Mobility hires Customer Service Agents in Dallas, TX. They focus on providing car rental and mobility services. The company operates several locations across the city.
What are the best paying Customer Service Agent related jobs in Dallas, TX?

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Customer Engagement Manager
Average Salary: $171,796
This role involves working closely with clients to understand their needs. You will develop strategies to enhance client satisfaction and retention. Companies like American Airlines and AT&T offer opportunities in Dallas.
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Technical Account Manager
Average Salary: $140,458
You will serve as a liaison between clients and technical teams. This role requires strong communication skills. You will help manage client expectations and ensure their needs are met. Dell and IBM are top employers in this field in Dallas.
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Customer Success Manager
Average Salary: $121,156
Focus on ensuring clients derive value from products and services. You will build strong relationships and provide ongoing support. Companies like Sabre and Southwest Airlines in Dallas offer these positions.
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Support Analyst
Average Salary: $75,057
You will handle customer inquiries and technical issues. This role demands a solid understanding of products and services. You will work to resolve problems quickly and efficiently. American Airlines and AT&T offer these roles.
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Client Services Representative
Average Salary: $73,214
You will interact with clients to understand and address their needs. This role requires excellent customer service skills. You will assist with inquiries and ensure a positive client experience. Chase Bank and American Airlines offer these positions.
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Quality Assurance Specialist
Average Salary: $68,184
You will ensure that products and services meet quality standards. This role involves testing and evaluating processes. You will work to improve client satisfaction. Sabre and AT&T in Dallas hire for these roles.
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Account Representative
Average Salary: $59,231
You will manage relationships with clients and handle sales activities. This role requires strong negotiation and communication skills. You will help drive revenue growth. Dell and IBM offer these positions.
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Warranty Administrator
Average Salary: $58,950
You will manage warranty claims and ensure customer satisfaction. This role involves processing claims and resolving issues. You will work to maintain good customer relations. American Airlines and Southwest Airlines offer these roles.
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Customer Relations Representative
Average Salary: $57,244
You will handle customer inquiries and complaints. This role requires strong problem-solving skills. You will work to maintain positive relationships with clients. Chase Bank and AT&T in Dallas offer these positions.
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Order Management Specialist
Average Salary: $50,333
You will manage customer orders and ensure they are fulfilled accurately. This role requires attention to detail and strong organizational skills. You will coordinate with various teams to meet customer needs. Sabre and Southwest Airlines offer these roles.
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