How much does a Customer Service Agent make in Des Moines, IA?
In Des Moines, IA, a Customer Service Agent can earn an average yearly salary of $49,231. This salary can change based on experience and the company. A new hire might start at $31,520, while more experienced agents can earn up to $132,450.
The salary distribution in Des Moines shows how many people earn in each range. Most agents, about 46.53%, earn between $31,520 and $40,695. About 25.20% make between $40,695 and $49,871. As agents gain more experience, their pay can go up to $123,275 a year. These numbers show there are good opportunities for growth for those who work hard and gain experience.
What are the highest paying cities for a Customer Service Agent near Des Moines, IA?
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Urbandale, IA
Average Salary: $56,828
In Urbandale, working in customer service offers an ideal blend of stability and community. Companies like Hy-Vee and Wellmark Blue Cross Blue Shield are prominent employers. They value great service, providing a chance to make a positive impact daily.
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Ankeny, IA
Average Salary: $41,831
Ankeny provides a dynamic environment for customer service professionals. With Des Moines' proximity, many businesses need skilled representatives. Positions here often allow for growth and learning, with well-established companies needing dedicated support staff.
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Cedar Rapids, IA
Average Salary: $36,230
In Cedar Rapids, a customer service role combines reliability with a strong sense of community. The presence of companies like Mercy Medical Center and Rockwell Collins means you can find meaningful work. These positions often provide training and development opportunities.
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Iowa City, IA
Average Salary: $31,872
Working in customer service in Iowa City connects you with a vibrant community. The University of Iowa is a major employer, offering unique opportunities. These roles often focus on providing support to students and faculty, adding a special touch to daily tasks.
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Cedar Falls, IA
Average Salary: $28,706
In Cedar Falls, customer service roles are essential to local businesses and institutions. With institutions like the University of Northern Iowa nearby, there are many opportunities to interact with students and faculty. These positions often provide a strong community feel and ample growth potential.
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What are the best paying companies for a Customer Service Agent in Des Moines, IA?
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Celerity Enterprises
Average Salary: $57,200
Celerity Enterprises offers rewarding opportunities for Customer Service Agents in Des Moines, IA. Their agents play a key role in delivering excellent customer experiences across various industries. Celerity Enterprises operates in multiple locations, providing diverse job opportunities.
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The MX Group
Average Salary: $45,000
The MX Group values its Customer Service Agents in Des Moines, IA. These agents are responsible for handling customer inquiries and ensuring satisfaction. The MX Group operates in several key areas, offering agents a chance to work in different environments.
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Service Legends
Average Salary: $41,292
Service Legends provides a supportive environment for Customer Service Agents in Des Moines, IA. Their agents help customers with a wide range of services. Service Legends operates in various locations, offering diverse job opportunities for its team.
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Envoy Air
Average Salary: $32,989
Envoy Air offers competitive salaries for Customer Service Agents in Des Moines, IA. These agents assist customers with flight-related services. Envoy Air operates in multiple destinations, giving agents a chance to work in different settings.
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Unifi
Average Salary: $32,312
Unifi provides a dynamic environment for Customer Service Agents in Des Moines, IA. These agents support customers with their network services. Unifi operates in various locations, providing diverse job opportunities for its team.
What are the best paying Customer Service Agent related jobs in Des Moines, IA?
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Technical Account Manager
Average Salary: $102,991
This role involves helping clients with their technical issues. Companies in Des Moines like EMC and Wells Fargo look for professionals who can manage customer accounts and provide solutions. Communication skills and problem-solving are key.
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Support Analyst
Average Salary: $81,023
Support Analysts work closely with customers to resolve their technical issues. At firms such as Siemens Healthineers in Des Moines, they provide first-line support. Attention to detail and a calm demeanor are vital in this job.
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Quality Assurance Specialist
Average Salary: $80,529
Ensuring top-notch service is essential. In Des Moines, companies like Vermeer Corporation need specialists who can check the quality of products and services. A thorough and analytical mindset is important here.
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Customer Success Manager
Average Salary: $69,700
These managers focus on keeping customers happy and engaged. Companies like Principal Financial Group in Des Moines hire them to improve customer experience. Building strong relationships and understanding customer needs are crucial.
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Customer Engagement Manager
Average Salary: $59,117
Engaging with customers to understand their needs is key. In Des Moines, firms like Hy-Vee require managers who can develop strategies to boost customer loyalty. Strong leadership and communication skills are a must.
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Order Management Specialist
Average Salary: $56,750
Managing orders and ensuring they are fulfilled correctly is essential. Companies like Hy-Vee in Des Moines need professionals who can handle order processing efficiently. Organizational skills and accuracy are important.
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Account Representative
Average Salary: $54,652
Account Representatives work to build and maintain relationships with clients. Des Moines companies such as Wells Fargo look for representatives who can manage accounts and meet customer needs. Good interpersonal skills are necessary.
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Customer Relations Representative
Average Salary: $52,500
These representatives act as the link between the company and the customer. Firms like Principal Financial Group in Des Moines need them to handle customer inquiries and feedback. Being patient and responsive is key.
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Customer Care Representative
Average Salary: $47,671
Providing excellent customer service is important. At companies like Hy-Vee in Des Moines, representatives need to handle calls and resolve issues. Empathy and problem-solving skills are essential.
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Client Services Representative
Average Salary: $45,925
These representatives support clients with their needs. Des Moines firms such as EMC look for people who can assist with client queries and maintain relationships. Strong communication and organizational skills are needed.
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