How much does a Customer Service Agent make in Des Moines, IA?
In Des Moines, IA, a Customer Service Agent can expect to earn an average yearly salary of $48,895. This figure represents the middle point of the salary range, highlighting the potential earnings for those in this role. These figures come from recent salary data, offering a clear picture for job seekers.
The salary for Customer Service Agents in Des Moines can vary based on experience and other factors. Here is a breakdown of the salary range:
- The lowest 10% earn about $31,520 per year.
- The next 20% earn between $31,520 and $40,695 annually.
- The next 20% earn between $40,695 and $49,871 a year.
- The next 20% earn between $49,871 and $59,046 each year.
- The next 10% earn between $59,046 and $68,222 annually.
- The top 10% earn more than $68,222 a year.
These figures provide a comprehensive view of potential earnings in this field, helping job seekers set realistic expectations and career goals.
What are the highest paying cities for a Customer Service Agent near Des Moines, IA?

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Urbandale, IA
Average Salary: $54,360
Urbandale offers a range of opportunities for those interested in customer service. With companies like Hy-Vee and Wells Fargo having a presence, job seekers can find roles that fit their skills. Working in Urbandale means being part of a dynamic community with a strong focus on customer satisfaction.
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Ankeny, IA
Average Salary: $41,831
In Ankeny, the customer service landscape is vibrant and growing. Companies such as Principal Financial Group and MercyOne provide various roles. These positions often involve helping customers with their needs, making it a fulfilling career choice. Ankeny’s supportive environment is ideal for those looking to develop their customer service skills.
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Cedar Rapids, IA
Average Salary: $36,174
Cedar Rapids is home to several major companies seeking customer service professionals. At firms like Rockwell Collins and CRST, employees assist customers with their queries and concerns. This role demands strong communication skills and a positive attitude. The city’s diverse job market provides ample opportunities for career growth.
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Iowa City, IA
Average Salary: $31,872
Working in customer service in Iowa City offers a unique experience with several large employers. The University of Iowa and local businesses provide diverse roles. Employees play a crucial part in ensuring customer satisfaction. Iowa City’s rich culture and educational opportunities make it an exciting place to work.
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Cedar Falls, IA
Average Salary: $28,722
In Cedar Falls, customer service positions are available with local businesses and institutions. The University of Northern Iowa creates many opportunities for those interested in supporting students and faculty. This role involves helping others and fostering positive relationships. Cedar Falls’ tight-knit community adds to the rewarding nature of customer service work here.
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What are the best paying companies for a Customer Service Agent in Des Moines, IA?

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Celerity Enterprises
Average Salary: $57,200
Celerity Enterprises values the role of a Customer Service Agent. The company offers comprehensive training and career growth opportunities. With its headquarters in Des Moines, IA, Celerity Enterprises operates nationwide, providing top-notch customer service. Their focus on employee satisfaction leads to a rewarding work environment.
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The MX Group
Average Salary: $45,000
The MX Group provides a dynamic workplace for Customer Service Agents. They prioritize excellent customer interactions and team collaboration. Located in Des Moines, IA, The MX Group extends its operations to several states, emphasizing employee development and job satisfaction.
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Service Legends
Average Salary: $41,292
Service Legends offers a supportive environment for Customer Service Agents. They focus on providing quality service and fostering a team-oriented culture. Based in Des Moines, IA, Service Legends serves multiple locations, dedicated to helping customers with their needs.
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Envoy Air
Average Salary: $33,057
Envoy Air provides a variety of opportunities for Customer Service Agents. They emphasize effective communication and customer care. With their base in Des Moines, IA, Envoy Air operates in several key locations, offering a stable and engaging work environment.
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Unifi
Average Salary: $32,335
Unifi offers a range of roles for Customer Service Agents. They focus on delivering excellent customer experiences and teamwork. Located in Des Moines, IA, Unifi serves multiple areas, committed to supporting both employees and customers.
What are the best paying Customer Service Agent related jobs in Des Moines, IA?

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Technical Account Manager
Average Salary: $102,991
A Technical Account Manager builds long-lasting client relationships. They work with companies to ensure smooth operations. This role often involves coordinating with teams to solve technical issues.
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Support Analyst
Average Salary: $81,023
Support Analysts provide essential help to clients. They solve technical problems and answer questions. This job is crucial for maintaining customer satisfaction.
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Quality Assurance Specialist
Average Salary: $80,103
Quality Assurance Specialists ensure that services meet high standards. They review processes and identify areas for improvement. This role is vital for maintaining a positive customer experience.
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Customer Success Manager
Average Salary: $69,700
Customer Success Managers help clients achieve their goals. They work closely with customers to enhance their experience. This job involves regular communication and support.
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Order Management Specialist
Average Salary: $56,750
Order Management Specialists handle customer orders efficiently. They ensure that orders are processed correctly. This role requires attention to detail and good organizational skills.
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Account Representative
Average Salary: $54,961
Account Representatives serve as the main point of contact for clients. They manage client relationships and address their needs. This role often involves regular communication and problem-solving.
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Customer Engagement Manager
Average Salary: $54,719
Customer Engagement Managers develop strategies to connect with clients. They focus on increasing customer loyalty and satisfaction. This role requires creativity and strong communication skills.
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Customer Relations Representative
Average Salary: $53,529
Customer Relations Representatives handle client inquiries and concerns. They work to resolve issues and improve customer satisfaction. This job involves a lot of interaction with clients.
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Customer Care Representative
Average Salary: $46,442
Customer Care Representatives provide support and information to clients. They handle calls, emails, and chats. This role is essential for maintaining customer happiness.
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Warranty Administrator
Average Salary: $46,150
Warranty Administrators manage warranty claims and processes. They ensure that clients receive the support they need. This job involves reviewing claims and coordinating with different departments.
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