Position
City
Salary

How much does a Customer Service Agent make in Des Moines, IA?

The average salary for a Customer Service Agent is $48,895 per year in Des Moines, IA.

In Des Moines, IA, a Customer Service Agent can expect to earn an average yearly salary of $48,895. This figure represents the middle point of the salary range, highlighting the potential earnings for those in this role. These figures come from recent salary data, offering a clear picture for job seekers.

The salary for Customer Service Agents in Des Moines can vary based on experience and other factors. Here is a breakdown of the salary range:

  • The lowest 10% earn about $31,520 per year.
  • The next 20% earn between $31,520 and $40,695 annually.
  • The next 20% earn between $40,695 and $49,871 a year.
  • The next 20% earn between $49,871 and $59,046 each year.
  • The next 10% earn between $59,046 and $68,222 annually.
  • The top 10% earn more than $68,222 a year.

These figures provide a comprehensive view of potential earnings in this field, helping job seekers set realistic expectations and career goals.

Customer Service Agent jobs in Des Moines, IA

What are the highest paying cities for a Customer Service Agent near Des Moines, IA?

Job seekers aiming for a Customer Service Agent position near Des Moines, IA, can consider nearby cities. Urbandale offers an average salary of $54,360, making it a prime location for higher earnings. Ankeny follows closely with an average of $41,831, providing another attractive option for professionals in the field.
Graph displaying highest paying cities salaries for Customer Service Agent jobs near Des Moines, IA, highlighting Urbandale, IA with the highest at $54,360 and Cedar Falls, IA with the lowest at $28,722.
  1. Urbandale, IA
    Average Salary: $54,360
    Urbandale offers a range of opportunities for those interested in customer service. With companies like Hy-Vee and Wells Fargo having a presence, job seekers can find roles that fit their skills. Working in Urbandale means being part of a dynamic community with a strong focus on customer satisfaction.
    Find Customer Service Agent jobs in Urbandale, IA


  2. Ankeny, IA
    Average Salary: $41,831
    In Ankeny, the customer service landscape is vibrant and growing. Companies such as Principal Financial Group and MercyOne provide various roles. These positions often involve helping customers with their needs, making it a fulfilling career choice. Ankeny’s supportive environment is ideal for those looking to develop their customer service skills.
    Find Customer Service Agent jobs in Ankeny, IA


  3. Cedar Rapids, IA
    Average Salary: $36,174
    Cedar Rapids is home to several major companies seeking customer service professionals. At firms like Rockwell Collins and CRST, employees assist customers with their queries and concerns. This role demands strong communication skills and a positive attitude. The city’s diverse job market provides ample opportunities for career growth.
    Find Customer Service Agent jobs in Cedar Rapids, IA


  4. Iowa City, IA
    Average Salary: $31,872
    Working in customer service in Iowa City offers a unique experience with several large employers. The University of Iowa and local businesses provide diverse roles. Employees play a crucial part in ensuring customer satisfaction. Iowa City’s rich culture and educational opportunities make it an exciting place to work.
    Find Customer Service Agent jobs in Iowa City, IA


  5. Cedar Falls, IA
    Average Salary: $28,722
    In Cedar Falls, customer service positions are available with local businesses and institutions. The University of Northern Iowa creates many opportunities for those interested in supporting students and faculty. This role involves helping others and fostering positive relationships. Cedar Falls’ tight-knit community adds to the rewarding nature of customer service work here.
    Find Customer Service Agent jobs in Cedar Falls, IA

What are the best paying companies for a Customer Service Agent in Des Moines, IA?

Job seekers looking for top-paying Customer Service Agent positions in Des Moines, IA, should consider Celerity Enterprises and The MX Group. These companies offer competitive salaries, with Celerity Enterprises leading the pack at an average of $57,200. The MX Group follows closely behind with an average salary of $45,000. Both companies provide a stable environment with growth opportunities. Envoy Air, Service Legends, and Unifi also offer attractive wages, though slightly lower. This data can guide seekers towards the best-paying options available in the area.
Graph displaying best paying company salaries for Customer Service Agent jobs in Des Moines, IA, highlighting Celerity Enterprises with the highest at $57,200 and Unifi with the lowest at $32,335.
  1. Celerity Enterprises
    Average Salary: $57,200
    Celerity Enterprises values the role of a Customer Service Agent. The company offers comprehensive training and career growth opportunities. With its headquarters in Des Moines, IA, Celerity Enterprises operates nationwide, providing top-notch customer service. Their focus on employee satisfaction leads to a rewarding work environment.


  2. The MX Group
    Average Salary: $45,000
    The MX Group provides a dynamic workplace for Customer Service Agents. They prioritize excellent customer interactions and team collaboration. Located in Des Moines, IA, The MX Group extends its operations to several states, emphasizing employee development and job satisfaction.


  3. Service Legends
    Average Salary: $41,292
    Service Legends offers a supportive environment for Customer Service Agents. They focus on providing quality service and fostering a team-oriented culture. Based in Des Moines, IA, Service Legends serves multiple locations, dedicated to helping customers with their needs.


  4. Envoy Air
    Average Salary: $33,057
    Envoy Air provides a variety of opportunities for Customer Service Agents. They emphasize effective communication and customer care. With their base in Des Moines, IA, Envoy Air operates in several key locations, offering a stable and engaging work environment.


  5. Unifi
    Average Salary: $32,335
    Unifi offers a range of roles for Customer Service Agents. They focus on delivering excellent customer experiences and teamwork. Located in Des Moines, IA, Unifi serves multiple areas, committed to supporting both employees and customers.

Currently 1,121 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

Learn what a Customer Service Agent does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Agent today.
Position
Overview
Customer Service Agent
1,121 Job Openings