Customer Service Agent Salaries & Top Paying Companies in Detroit, MI

Position

City

Salary

How much does a Customer Service Agent make in Detroit, MI?

The average salary for a Customer Service Agent is $44,116 per year in Detroit, MI.

Graph depicting the yearly salary distribution for Customer Service Agent jobs in Detroit, MI, showing an average salary of $44,116 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Agent jobs in Detroit, MI, showing an average salary of $3,676 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Agent jobs in Detroit, MI, showing an average salary of $848 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Agent jobs in Detroit, MI, showing an average salary of $21 with varying distribution percentages across salary ranges.

A Customer Service Agent in Detroit, Michigan, earns an average yearly salary of $44,116. This average includes the earnings of all agents in the area. The data shows the range of salaries from the lowest to the highest earners. Understanding this range can help job seekers set realistic expectations.

Here is a closer look at the salary distribution:

Nearly 77% of agents earn between $30,000 and $47,736 per year.
About 4.52% earn between $47,736 and $56,605 per year.
Another 4.52% earn between $56,605 and $65,473 per year.
About 9% earn between $118,682 and $127,550 per year.

These figures show that while most agents earn around $47,736, some earn significantly more. Job seekers with more experience or skills may find themselves closer to the higher end of the scale.

What are the highest paying cities for a Customer Service Agent near Detroit, MI?

Job seekers aiming to find Customer Service Agent positions around Detroit, MI, can find attractive opportunities in nearby cities. Cleveland, OH, tops the list with an average salary of $49,173. Those looking for competitive wages should consider cities like Toledo, OH, and Troy, MI, which offer average salaries of $41,635 and $35,667, respectively. These areas provide a variety of job openings in customer service, each offering a chance for professionals to secure good compensation.

Graph displaying highest paying cities salaries for Customer Service Agent jobs near Detroit, MI, highlighting Cleveland, OH with the highest at $49,173 and Grand Rapids, MI with the lowest at $33,811.

Cleveland, OH
Average Salary: $49,173
In Cleveland, job seekers can find work with well-known companies such as Progressive and KeyBank. These roles offer a chance to provide top-notch support. Working here means you will be in a dynamic environment, helping customers with various needs.
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Toledo, OH
Average Salary: $41,635
In Toledo, the focus remains on assisting customers with their inquiries and needs. Positions with local businesses allow for personal and professional growth. This city provides a supportive community, making it a great place to build a career.
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Troy, MI
Average Salary: $35,667
Troy offers many opportunities for those in customer service. Working here means you will be near major companies like Lear Corporation and Delphi Technologies. These roles emphasize teamwork and customer satisfaction.
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Flint, MI
Average Salary: $34,169
Flint is a city where customer service roles focus on helping people. Companies here value excellent communication skills. Working in Flint offers a chance to be part of a caring community.
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Grand Rapids, MI
Average Salary: $33,811
Grand Rapids provides a variety of customer service positions. Employees here work closely with customers to solve issues. This city's businesses appreciate detail-oriented and friendly staff.
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What are the best paying companies for a Customer Service Agent in Detroit, MI?

Enterprise Mobility offers some of the best-paying jobs for Customer Service Agents in Detroit, MI. The average salary for this role at Enterprise Mobility is about $37,000 a year. Unifi also provides competitive pay, with an average salary of around $30,778 annually. Both companies provide strong benefits and opportunities for growth in the field of customer service.

Graph displaying best paying company salaries for Customer Service Agent jobs in Detroit, MI, highlighting Enterprise Mobility with the highest at $37,000 and Unifi with the lowest at $30,778.

Enterprise Mobility
Average Salary: $37,000
Enterprise Mobility is a well-known company in Detroit, MI. They offer exciting opportunities for Customer Service Agents. Workers provide support to clients, handle inquiries, and resolve issues. They work at Enterprise Mobility’s main office in Detroit. This role helps customers with mobility solutions and provides an opportunity to grow.
Unifi
Average Salary: $30,778
Unifi is another top company in Detroit, MI. They offer Customer Service Agent roles that focus on providing excellent customer service. Agents assist with inquiries and support services. Unifi operates several locations across Detroit, offering diverse work experiences. This role helps ensure customer satisfaction and offers a chance to grow in the industry.

What are the best paying Customer Service Agent related jobs in Detroit, MI?

A Technical Account Manager in Detroit, MI can expect to earn a high salary of $133,394. This job involves managing client relationships and ensuring customer satisfaction. Another well-paying role is the Customer Success Manager, who earns an average of $103,482 annually by helping clients achieve their goals using the company’s services. Both roles offer excellent opportunities for those looking to advance in the customer service field.

Graph displaying best paying related job salaries for Customer Service Agent jobs near Detroit, MI, highlighting Technical Account Manager with the highest at $133,394 and Order Management Specialist with the lowest at $49,250.

Technical Account Manager
Average Salary: $133,394
Companies like Ford and General Motors need professionals to handle client accounts. These roles involve direct communication with clients to understand their needs. It is a mix of customer service and technical skills.
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Customer Success Manager
Average Salary: $103,482
At firms such as Quicken Loans, these managers ensure clients achieve their goals. They work closely with clients to provide solutions and improve their services. This role is ideal for those who enjoy helping others succeed.
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Customer Engagement Manager
Average Salary: $98,448
Retail giants like Meijer look for individuals to manage customer interactions. These managers develop strategies to keep customers engaged. They need strong communication and leadership skills.
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Support Analyst
Average Salary: $73,603
Support analysts at companies such as DTE Energy help solve technical issues. They need to understand customer problems and provide quick solutions. This role requires patience and technical knowledge.
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Claims Clerk
Average Salary: $67,600
Claims clerks at insurance firms like Blue Cross Blue Shield handle customer claims. They process and review claims to ensure accuracy. Attention to detail is crucial for this role.
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Quality Assurance Specialist
Average Salary: $61,678
At automakers like Stellantis, these specialists ensure product quality. They test products and report issues to improve customer satisfaction. This role combines technical skills with quality control.
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Customer Care Representative
Average Salary: $55,591
Call centers for companies like AT&T need representatives to assist customers. They handle inquiries, resolve issues, and provide information. Strong communication skills are essential.
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Account Representative
Average Salary: $54,743
Sales firms like Ally Financial look for account reps to maintain client relationships. They handle client accounts, understand their needs, and offer solutions. This role needs good communication and relationship-building skills.
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Client Services Representative
Average Salary: $51,966
At financial firms like JPMorgan Chase, these reps support clients with various needs. They provide information, assist with transactions, and answer questions. It requires excellent customer service skills.
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Order Management Specialist
Average Salary: $49,250
E-commerce companies like Amazon need specialists to manage customer orders. They track orders, resolve issues, and ensure customer satisfaction. This role requires attention to detail and problem-solving skills.
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Customer Service Agent Salary in Detroit, MI

How much does a Customer Service Agent make in Detroit, MI?

What are the highest paying cities for a Customer Service Agent near Detroit, MI?

What are the best paying companies for a Customer Service Agent in Detroit, MI?

Currently 1,022 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

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