Customer Service Agent Salary in Erie, PA

Cleveland, OH
Average Salary: $48,586
In Cleveland, offering customer service means working with a mix of local businesses and larger companies. You can find roles with companies like Progressive and KeyBank, providing a dynamic work environment.
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Pittsburgh, PA
Average Salary: $43,756
Pittsburgh offers a variety of opportunities in customer service, often with well-known firms like UPMC and PPG. Working here gives you access to a range of industries, from healthcare to manufacturing.
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Toledo, OH
Average Salary: $41,635
In Toledo, customer service positions often involve working for companies such as Owens-Illinois and ProMedica. The city’s community feel makes it a pleasant place to work and grow your career.
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Rochester, NY
Average Salary: $36,751
Rochester provides customer service roles with a focus on healthcare and education, thanks to employers like Rochester Regional Health and the University of Rochester. The city's vibrant culture enhances the work experience.
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Buffalo, NY
Average Salary: $34,208
Buffalo offers a mix of opportunities in customer service, with key players such as Blue Cross Blue Shield of Western New York and M&T Bank. The city’s strong community spirit is reflected in its workplaces.
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Syracuse, NY
Average Salary: $32,609
In Syracuse, customer service jobs often involve working with local institutions like SUNY ESF and St. Joseph’s Health. The city’s central location makes it a hub for many businesses.
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Trego-Dugan Aviation Inc
Average Salary: $32,000
Trego-Dugan Aviation Inc offers rewarding Customer Service Agent roles in Erie, PA. This company operates multiple locations in the region, providing a chance for employees to gain diverse experience. Customer Service Agents here support clients with their aviation needs, ensuring a positive experience.

PCMSI
Average Salary: $30,200
PCMSI in Erie, PA, provides meaningful Customer Service Agent opportunities. This organization has multiple locations across the area, offering dynamic work environments. Here, Customer Service Agents assist clients with various needs, ensuring satisfaction and smooth operations.

Customer Success Manager
Average Salary: $74,350
This role focuses on ensuring customers are successful with the products or services they purchase. The manager works with clients in Erie to understand their needs and provides solutions. Companies like GE and PNC Bank offer these positions.
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Support Analyst
Average Salary: $68,800
Support analysts help customers with technical issues. They diagnose problems and provide solutions. In Erie, companies like Highmark and Acrisure provide these roles. They aim to improve customer satisfaction and product experience.
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Technical Account Manager
Average Salary: $57,050
Technical account managers work closely with clients to manage their accounts. They understand customer needs and ensure their satisfaction. Firms in Erie like Highmark and Wabtec offer these roles. They serve as a link between technical teams and clients.
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Account Representative
Average Salary: $52,511
Account representatives manage client accounts. They build relationships and understand customer needs. Companies in Erie, such as Highmark and PNC Bank, look for these professionals. They focus on keeping customers happy and growing business.
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Customer Relations Representative
Average Salary: $50,000
Customer relations representatives handle customer inquiries and complaints. They work to resolve issues and improve customer experience. In Erie, companies like Highmark and GE offer these positions. They aim to maintain good relationships with clients.
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Quality Assurance Specialist
Average Salary: $45,550
Quality assurance specialists ensure products meet standards. They work to improve processes and customer satisfaction. Erie companies such as Highmark and Acrisure have these roles. They focus on maintaining high standards and enhancing customer experience.
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Warranty Administrator
Average Salary: $40,080
Warranty administrators handle warranty claims. They ensure customers get the support they need. Companies in Erie, including Highmark and Wabtec, offer these roles. They focus on resolving warranty issues and improving customer satisfaction.
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Customer Care Representative
Average Salary: $35,500
Customer care representatives help customers with their needs. They provide information and resolve issues. In Erie, companies like Highmark and Acrisure seek these professionals. They aim to provide excellent service and improve customer satisfaction.
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Client Services Representative
Average Salary: $32,679
Client services representatives support clients with various issues. They aim to provide excellent service. Companies in Erie such as Highmark and PNC Bank offer these roles. They focus on maintaining good client relationships and resolving issues efficiently.
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Customer Service Representative
Average Salary: $31,454
Customer service representatives assist customers with inquiries and complaints. They aim to provide a positive experience. In Erie, companies like Highmark and GE offer these positions. They focus on resolving customer issues and ensuring satisfaction.
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