How much does a Customer Service Agent make in Greensboro, NC?
In Greensboro, NC, a Customer Service Agent can expect to earn an average yearly salary of $35,729. This figure gives job seekers a solid idea of what to anticipate in terms of income. Factors like experience, skills, and specific employer can affect actual earnings.
For those new to the role, starting salaries might be lower. But as they gain experience, many Customer Service Agents see their pay rise. Some positions offer additional benefits, which can enhance the overall compensation package. Knowing the salary range helps job seekers set realistic expectations and make informed career choices.
What are the highest paying cities for a Customer Service Agent near Greensboro, NC?

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Raleigh, NC
Average Salary: $51,882
In Raleigh, a hub for tech and research, Customer Service Agents work in a dynamic environment. Many positions are with prominent companies like IBM and Red Hat. The role involves helping customers with inquiries, ensuring a positive experience.
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Charlotte, NC
Average Salary: $43,887
Charlotte offers a thriving business climate where Customer Service Agents thrive. Companies like Bank of America and Duke Energy need skilled professionals. The role provides opportunities for growth and learning in a bustling urban setting.
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Winston-Salem, NC
Average Salary: $36,188
In Winston-Salem, Customer Service Agents support a mix of industries including healthcare and manufacturing. Working for companies like Novant Health and Hanesbrands, you'll assist customers with a focus on personalized service.
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Durham, NC
Average Salary: $35,817
Durham, known for its education and biotech industries, offers diverse roles for Customer Service Agents. Working with companies like IBM and Novartis, your role will involve addressing customer needs with a professional touch.
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Concord, NC
Average Salary: $34,257
Concord provides a balanced lifestyle with a Customer Service Agent role. Here, you'll assist customers for companies like Wells Fargo and Duke Energy. The position offers stability and a chance to build strong customer relationships.
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Morrisville, NC
Average Salary: $33,330
Morrisville, home to Research Triangle Park, offers tech-focused roles for Customer Service Agents. Companies like SAS Institute and IBM provide opportunities to support customers in a cutting-edge environment.
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Hickory, NC
Average Salary: $33,291
Hickory's manufacturing-driven economy offers roles for Customer Service Agents in a community-focused setting. Working for companies like Berkshire Hathaway and Stanley Black & Decker, you'll help customers with a personal touch.
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Cary, NC
Average Salary: $31,875
Cary's growing tech scene creates demand for Customer Service Agents. Companies like Cisco Systems and SAS Institute offer roles where you'll assist customers with innovative solutions and a friendly demeanor.
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Jacksonville, NC
Average Salary: $31,150
In Jacksonville, Customer Service Agents work in a mix of environments, supporting local businesses and larger companies. Positions with entities like Camp Lejeune and Onslow County offer diverse roles with a strong community focus.
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Greenville, NC
Average Salary: $29,548
Greenville, home to East Carolina University, offers roles for Customer Service Agents in an educational setting. Working for organizations like Vidant Health and ECU Health, you'll assist students and staff with a professional and supportive approach.
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What are the best paying companies for a Customer Service Agent in Greensboro, NC?

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Davidson's Inc.
Average Salary: $38,000
Davidson's Inc. provides exceptional customer service roles in Greensboro, NC. They focus on creating a welcoming atmosphere for their customers. Davidson's Inc. operates multiple locations around Greensboro, ensuring they meet the needs of their community.
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Envoy Air
Average Salary: $31,127
Envoy Air offers customer service positions in Greensboro, NC. They emphasize providing top-notch support and ensuring a pleasant customer experience. With several offices in Greensboro, Envoy Air seeks dedicated individuals to join their team and contribute to excellent service.
What are the best paying Customer Service Agent related jobs in Greensboro, NC?

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Customer Engagement Manager
Average Salary: $158,425
This role focuses on building relationships with customers. Managers work with companies like IBM and Cisco Systems in Greensboro. They aim to increase customer satisfaction and loyalty.
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Technical Account Manager
Average Salary: $104,720
This position involves managing technical aspects of accounts. Managers work with tech firms such as Microsoft and SAS Institute. They ensure clients use products effectively and meet their needs.
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Customer Success Manager
Average Salary: $100,350
Success Managers help clients achieve their goals. They work for companies like IBM and Accenture. This role ensures customers get the most value from products and services.
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Support Analyst
Average Salary: $76,285
Support Analysts provide technical assistance. They work for firms like IBM and Red Hat. They solve customer issues and ensure smooth product use.
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Quality Assurance Specialist
Average Salary: $62,543
Quality Assurance Specialists ensure product quality. They work at companies such as Microsoft and SAS Institute. They test products to find and fix issues before customers use them.
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Client Services Representative
Average Salary: $59,555
Client Services Reps assist customers with queries. They work for firms like IBM and Cisco Systems. They aim to provide quick and effective solutions to issues.
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Account Representative
Average Salary: $50,158
Account Reps manage client accounts. They work with companies like Microsoft and Cisco Systems. They build and maintain strong client relationships.
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Customer Relations Representative
Average Salary: $46,611
Relations Reps focus on improving customer interactions. They work for companies like IBM and Red Hat. They address customer concerns and enhance satisfaction.
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Order Management Specialist
Average Salary: $45,000
Order Management Specialists handle customer orders. They work for firms like IBM and SAS Institute. They ensure orders are processed accurately and on time.
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Warranty Administrator
Average Salary: $41,417
Warranty Administrators manage warranty claims. They work for companies like IBM and Microsoft. They ensure customers get the support they need under warranty terms.
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