How much does a Customer Service Agent make in Greensboro, NC?
Job seekers in Greensboro, NC, looking into a career as a Customer Service Agent can find it rewarding. These professionals often earn a yearly salary between $25,000 and $49,400. The average yearly salary in this field stands at around $35,446. This range provides a clear picture of what to expect if one steps into this role.
A notable point is the distribution of these salaries. About 35.62% of Customer Service Agents earn around $29,436 per year. Another significant portion, around 23.75%, makes about $36,091 annually. This spread shows that many positions offer competitive pay, which can attract those interested in customer-focused work.
What are the highest paying cities for a Customer Service Agent near Greensboro, NC?

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Raleigh, NC
Average Salary: $46,592
In Raleigh, a Customer Service Agent brings their skills to a vibrant tech hub. Many companies like IBM and Red Hat need professionals who can handle customer needs efficiently. Working here offers many opportunities to grow and develop.
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Charlotte, NC
Average Salary: $44,845
Charlotte is known as a banking and business center. Here, a Customer Service Agent might work for companies such as Bank of America or Wells Fargo. The fast-paced environment provides plenty of chances to learn and advance in your career.
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Winston-Salem, NC
Average Salary: $36,188
Winston-Salem has a rich industrial history and a growing tech sector. A Customer Service Agent here works for firms like Hanesbrands and Reynolds American. The diverse business landscape provides various career paths and opportunities.
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Durham, NC
Average Salary: $35,817
Durham is home to Research Triangle Park, a hub for technology and research. Customer Service Agents here often work for major companies like IBM and SAS Institute. The collaborative environment offers many chances to learn from industry leaders.
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Concord, NC
Average Salary: $34,257
Concord offers a blend of manufacturing and service industries. Companies like Bank of America and Duke Energy employ Customer Service Agents here. The city provides a mix of corporate and community-focused work environments.
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Morrisville, NC
Average Salary: $33,309
Morrisville is known for its tech and innovation sectors. A Customer Service Agent here might work for firms like SAS Institute or Fidelity Investments. The city offers a modern work environment with many growth opportunities.
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Hickory, NC
Average Salary: $33,219
Hickory has a strong manufacturing presence, particularly in furniture and textiles. Customer Service Agents here might work for companies like Stanley Furniture or Universal Forest Products. The work environment is supportive, with a focus on quality customer interactions.
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Apex, NC
Average Salary: $32,738
Apex is a rapidly growing town with a mix of tech and service industries. Companies like Cisco Systems and Red Hat have a presence here. Customer Service Agents benefit from a dynamic work environment with many opportunities to learn and grow.
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Cary, NC
Average Salary: $31,875
Cary is known as a technology hub with many high-profile companies. A Customer Service Agent here might work for firms like IBM or SAS Institute. The city offers a vibrant community with many professional development opportunities.
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Jacksonville, NC
Average Salary: $31,767
Jacksonville is a military and aerospace center. A Customer Service Agent here works for companies like Boeing and Camp Lejeune. The city offers a stable work environment with diverse career opportunities.
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What are the best paying companies for a Customer Service Agent in Greensboro, NC?

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Davidson's Inc.
Average Salary: $38,000
Davidson's Inc. is a renowned company in Greensboro, NC, providing excellent opportunities for Customer Service Agents. They focus on delivering top-quality customer support and have locations throughout the city, ensuring comprehensive service to clients. Davidson’s emphasizes career growth and offers a supportive work environment for their employees.
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Envoy Air
Average Salary: $31,127
Envoy Air is a prominent player in the customer service sector in Greensboro, NC. They offer dynamic roles for Customer Service Agents, focusing on efficient and friendly customer interactions. With multiple operational locations in the area, Envoy Air ensures that agents receive diverse and enriching experiences. Their commitment to professional development makes it an attractive place for career advancement.
What are the best paying Customer Service Agent related jobs in Greensboro, NC?

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Customer Engagement Manager
Average Salary: $119,617
Firms like ABC Corp look for Customer Engagement Managers to oversee customer interactions. They work to improve customer satisfaction and retention. They develop strategies and oversee customer service teams.
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Technical Account Manager
Average Salary: $104,720
XYZ Inc. seeks Technical Account Managers to handle client accounts. They must understand technical products and services. They work to ensure customer satisfaction and account growth.
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Customer Success Manager
Average Salary: $90,000
At 123 Solutions, Customer Success Managers focus on client satisfaction. They work closely with clients to ensure they get value from products. They help solve issues and promote product usage.
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Support Analyst
Average Salary: $76,285
Support Analysts at DEF Services help customers with technical issues. They troubleshoot problems and provide solutions. They work to ensure customer issues get resolved quickly.
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Quality Assurance Specialist
Average Salary: $62,543
GHI Quality looks for Quality Assurance Specialists to ensure product quality. They test products and report issues. They work to improve customer satisfaction by ensuring high standards.
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Client Services Representative
Average Salary: $55,752
At JKL Enterprises, Client Services Representatives manage customer accounts. They handle inquiries and provide support. They ensure clients have a positive experience with the company.
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Account Representative
Average Salary: $49,988
Account Representatives at MNO Sales handle client accounts. They build relationships and meet sales goals. They work to ensure customer needs are met and retained.
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Customer Relations Representative
Average Salary: $46,611
PQR Corp hires Customer Relations Representatives to manage client interactions. They resolve complaints and improve customer satisfaction. They ensure a positive relationship between clients and the company.
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Order Management Specialist
Average Salary: $45,000
At RSTU Logistics, Order Management Specialists oversee order processing. They ensure orders are accurate and delivered on time. They work to improve efficiency and customer satisfaction.
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Warranty Administrator
Average Salary: $41,417
VWT Products seeks Warranty Administrators to manage warranty claims. They ensure claims get processed correctly. They work to resolve issues and keep customers satisfied.
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