How much does a Customer Service Agent make in Miami, FL?
In Miami, FL, a Customer Service Agent earns a yearly salary that can vary. On average, these professionals make about $40,901 annually. This amount can change based on different factors. These factors include experience, skills, and the specific company you work for.
Here are some common salaries for Customer Service Agents in Miami, FL:
- Top 10%: $92,077 or more
- Middle 50%: Between $38,868 and $65,473
- Bottom 10%: $30,000 or less
These figures offer a snapshot of the salary range. They show the potential earnings for those working in this field. Higher salaries often come with more experience and advanced skills. This makes professional development a key part of career growth in customer service.
What are the highest paying cities for a Customer Service Agent near Miami, FL?

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Key West, FL
Average Salary: $47,323
In Key West, working as a Customer Service Agent offers vibrant energy and a unique island charm. With attractions like Mallory Square and the vibrant local arts scene, customer interaction takes on a dynamic quality. Prominent companies like the local tourism board and various hospitality businesses offer rewarding roles in this scenic locale.
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Fort Lauderdale, FL
Average Salary: $40,861
Fort Lauderdale combines beach culture with a bustling business atmosphere. As a Customer Service Agent, you'll find diverse opportunities in industries ranging from tech startups to major hospitality firms. The city's lively nightlife and beautiful coastline provide a refreshing backdrop to your daily tasks.
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Homestead, FL
Average Salary: $39,995
Homestead offers a blend of suburban tranquility and natural beauty. Working here, you can enjoy a peaceful environment while supporting local businesses. Companies like the Miami-Dade Police Department and local retailers offer engaging roles for customer service professionals.
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Pompano Beach, FL
Average Salary: $37,248
Pompano Beach provides a coastal charm with a modern twist. This city is home to several tech firms and hospitality companies, making it an excellent place for Customer Service Agents. The city’s beachfront and vibrant community life add to the rewarding experience.
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Plantation, FL
Average Salary: $35,600
Plantation offers a balance of suburban living and vibrant business opportunities. As a Customer Service Agent, you’ll support companies in diverse sectors, from finance to healthcare. The city’s family-friendly atmosphere and community events provide a fulfilling work environment.
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Pembroke Pines, FL
Average Salary: $35,583
Pembroke Pines is known for its diverse community and bustling retail scene. Working here means engaging with a wide range of customers daily. Major employers in the area, like healthcare providers and retail chains, offer numerous opportunities to excel in customer service.
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Hollywood, FL
Average Salary: $35,440
Hollywood offers a dynamic environment with a mix of urban and suburban settings. As a Customer Service Agent, you’ll find roles in entertainment, healthcare, and retail. The city's vibrant nightlife and cultural attractions make each day engaging and rewarding.
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What are the best paying companies for a Customer Service Agent in Miami, FL?

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Maximus Global Services
Average Salary: $42,986
Maximus Global Services offers a range of Customer Service Agent jobs in Miami, FL. The company works with government and commercial clients. Job seekers can find positions at their downtown Miami office and other locations in the area. Employees enjoy opportunities for growth and comprehensive benefits.
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Envoy Air
Average Salary: $31,437
Envoy Air provides various Customer Service Agent roles in Miami, FL. As a regional airline, Envoy Air supports travelers through multiple locations in the Miami area. Job seekers can look forward to working in a dynamic environment with chances for advancement. The company values excellent customer service and teamwork.
What are the best paying Customer Service Agent related jobs in Miami, FL?

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Technical Account Manager
Average Salary: $128,497
Manage client accounts to ensure satisfaction and retention. Work with clients to understand their needs and how to improve their experience. Companies like Dell and IBM in Miami offer such roles.
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Customer Success Manager
Average Salary: $109,456
Focus on ensuring clients achieve their desired outcomes from products or services. Engage with customers to understand their needs and resolve issues. Organizations like Salesforce and Zendesk in Miami hire for these positions.
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Customer Engagement Manager
Average Salary: $87,257
Develop strategies to enhance customer interactions and satisfaction. Collaborate with marketing and sales teams to improve customer experience. Companies such as Airbnb and Uber in Miami look for professionals in this field.
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Support Analyst
Average Salary: $73,148
Provide technical assistance to customers who encounter issues. Work closely with product teams to resolve problems efficiently. Roles are available at firms like Microsoft and Oracle in Miami.
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Quality Assurance Specialist
Average Salary: $63,910
Ensure products meet customer expectations and company standards. Conduct tests and gather feedback to improve customer satisfaction. Opportunities exist at companies like Apple and Google in Miami.
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Account Representative
Average Salary: $62,391
Act as the point of contact for customers. Manage client relationships and drive sales. Firms like AT&T and Verizon in Miami hire for these positions.
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Customer Relations Representative
Average Salary: $56,136
Handle inquiries and complaints from customers. Work to resolve issues and enhance customer satisfaction. Companies such as Comcast and Spectrum in Miami offer these roles.
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Claims Clerk
Average Salary: $55,383
Process claims for insurance companies. Communicate with policyholders to gather information and resolve claims. Roles are available at firms like State Farm and Allstate in Miami.
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Client Services Representative
Average Salary: $51,254
Assist clients with their needs and questions. Ensure a positive experience and resolve any issues that arise. Companies like Wells Fargo and Bank of America in Miami hire for these positions.
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Warranty Administrator
Average Salary: $48,949
Manage warranty claims and ensure timely resolution. Communicate with clients to address their concerns. Positions are available at firms like LG and Samsung in Miami.
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