How much does a Customer Service Agent make in Norfolk, VA?
In Norfolk, VA, a Customer Service Agent can expect a variety of salaries. The average yearly salary for this position stands at around $34,428. This figure reflects the typical earnings for someone in this role within the area.
Salary ranges for Customer Service Agents in Norfolk can vary. Some earn as little as $30,000 per year, while others might reach up to $40,000. This range offers insight into the different pay scales available, depending on experience and specific job responsibilities. The data shows that many fall between $31,818 and $38,182 annually. It highlights the potential for growth in earnings with added experience and skill development.
What are the highest paying cities for a Customer Service Agent near Norfolk, VA?

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Raleigh, NC
Average Salary: $46,592
In Raleigh, working as a customer service representative offers a mix of dynamic energy and rich history. Many companies like IBM and Red Hat have significant presences, providing opportunities for growth. Raleigh’s vibrant atmosphere creates a welcoming environment for both customers and employees.
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Chesapeake, VA
Average Salary: $40,461
Chesapeake offers a balanced setting where customer service agents connect with a diverse range of clients. With key employers like Sentara Healthcare and NASA, professionals gain valuable experience. The city’s tranquil suburban feel supports a healthy work-life balance.
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Richmond, VA
Average Salary: $37,316
Richmond provides a bustling environment for customer service agents, with notable companies such as Markel Corporation and Altria Group. The city’s historic charm and modern amenities create an engaging workplace. Employees enjoy a lively community atmosphere and career advancement opportunities.
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Greensboro, NC
Average Salary: $36,018
Greensboro is a vibrant city where customer service agents thrive in a supportive environment. Businesses like Lowe’s and Duke Energy offer excellent career prospects. The city’s growing economy and friendly residents make it a great place to work and live.
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Virginia Beach, VA
Average Salary: $35,195
In Virginia Beach, customer service roles benefit from the city's scenic beauty and strong job market. Employers such as Sentara Healthcare and AAA attract many professionals. The coastal location offers a relaxed lifestyle and diverse recreational activities.
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Williamsburg, VA
Average Salary: $35,025
Williamsburg provides a charming backdrop for customer service agents, with opportunities at historic sites and local businesses. The town’s blend of history and modern commerce offers a unique work experience. Employees enjoy a tight-knit community and cultural richness.
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Fayetteville, NC
Average Salary: $34,060
Fayetteville offers a supportive environment for customer service professionals, with companies like Fort Bragg and Cape Fear Valley Health. The city’s strong military presence and family-friendly atmosphere make it an excellent place to work and live. Opportunities for growth and development are plentiful.
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Mechanicsville, VA
Average Salary: $33,540
Mechanicsville is a great place for customer service agents looking for a peaceful work environment. The city’s proximity to Richmond offers access to major employers and a slower pace of life. Employees enjoy a strong community feel and excellent career opportunities.
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Charlottesville, VA
Average Salary: $31,947
Charlottesville provides a unique setting for customer service agents, with opportunities at educational institutions and local businesses. The city’s historic charm and intellectual community create a stimulating work environment. Employees benefit from a vibrant cultural scene and career development.
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Newport News, VA
Average Salary: $29,299
In Newport News, customer service agents work in a thriving community supported by major employers like Huntington Ingalls Industries. The city’s strong maritime influence and family-friendly atmosphere offer a balanced work environment. Employees enjoy access to a variety of recreational activities and a supportive community.
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What are the best paying companies for a Customer Service Agent in Norfolk, VA?

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American Airlines
Average Salary: $39,288
American Airlines offers rewarding Customer Service Agent roles in Norfolk, VA. This global airline company provides various opportunities for career growth. The company operates from Norfolk International Airport, a key hub for travelers in the region.
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Enterprise Mobility
Average Salary: $35,813
Enterprise Mobility provides dynamic jobs for Customer Service Agents in Norfolk, VA. The company focuses on mobility solutions and offers a supportive environment. Its presence in Norfolk supports local business needs and provides essential services.
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Michelle Humes Group
Average Salary: $34,000
Michelle Humes Group is known for its excellent Customer Service Agent positions in Norfolk, VA. The company offers a friendly and professional work atmosphere. It operates locally, ensuring a strong connection with the community.
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Harris Teeter
Average Salary: $33,438
Harris Teeter is a popular choice for Customer Service Agent jobs in Norfolk, VA. The company provides competitive salaries and offers growth opportunities. With stores throughout Norfolk, it plays a vital role in the local retail scene.
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Unifi
Average Salary: $30,193
Unifi offers good opportunities for Customer Service Agents in Norfolk, VA. This company focuses on technology and communication services. Its local presence in Norfolk provides stable employment and career development.
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Navy Exchange
Average Salary: $30,000
Navy Exchange provides Customer Service Agent jobs in Norfolk, VA. This institution supports military families and offers stable employment. Its operations are vital to the local community, especially around military bases.
What are the best paying Customer Service Agent related jobs in Norfolk, VA?

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Customer Success Manager
Average Salary: $149,850
This role involves helping clients use a company's products effectively. Success managers work to ensure customer satisfaction and retention. Firms such as Verizon and T-Mobile in Norfolk hire these professionals.
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Quality Assurance Specialist
Average Salary: $102,645
QA specialists ensure products meet quality standards. They check for any issues in the manufacturing process. In Norfolk, companies like Sentara Healthcare look for skilled QA specialists.
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Technical Account Manager
Average Salary: $92,515
These managers act as the main point of contact for clients. They handle technical issues and support. Major firms in Norfolk, like Northrop Grumman, often hire these professionals.
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Support Analyst
Average Salary: $69,844
Support analysts provide technical help to customers. They solve problems and improve customer experience. Organizations in Norfolk, like Fidelity Investments, need these specialists.
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Customer Engagement Manager
Average Salary: $67,662
Engagement managers develop strategies to keep customers happy. They analyze customer feedback and data. Many local businesses, like Conduent, hire these managers.
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Warranty Administrator
Average Salary: $59,804
Warranty administrators manage warranty claims for products. They ensure customers get the support they need. Companies like Volvo in Norfolk hire these professionals.
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Customer Care Representative
Average Salary: $55,593
These representatives handle customer inquiries and complaints. They aim to resolve issues quickly. Many local businesses, such as Capital One, hire these representatives.
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Client Services Representative
Average Salary: $54,279
Client services reps assist customers with their needs. They provide information and support. Firms like Wells Fargo in Norfolk need these skilled professionals.
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Account Representative
Average Salary: $46,281
Account representatives manage client accounts. They maintain relationships and handle customer needs. Many Norfolk firms, such as GlaxoSmithKline, hire these reps.
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Customer Service Representative
Average Salary: $37,273
Representatives answer customer questions and solve problems. They ensure a positive customer experience. Many local companies, like Humana, need these professionals.
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