Customer Service Agent Salaries & Top Paying Companies in Norfolk, VA

Position

City

Salary

How much does a Customer Service Agent make in Norfolk, VA?

The average salary for a Customer Service Agent is $34,738 per year in Norfolk, VA.

Graph depicting the yearly salary distribution for Customer Service Agent jobs in Norfolk, VA, showing an average salary of $34,738 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Agent jobs in Norfolk, VA, showing an average salary of $2,895 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Agent jobs in Norfolk, VA, showing an average salary of $668 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Agent jobs in Norfolk, VA, showing an average salary of $17 with varying distribution percentages across salary ranges.

A Customer Service Agent in Norfolk, VA earns an average yearly salary of $34,738. This salary includes various benefits and compensations that add to the overall earnings. It helps to know that this figure serves as a good baseline for those considering this career path.

Here are some key insights about the salary distribution:

About 29.80% of agents earn around $30,000 annually.
Approximately 1.86% earn between $33,636 and $34,545 each year.
Similarly, 1.86% earn between $37,273 and $38,182.
A notable 9.31% earn between $35,455 and $36,364 yearly.
Another 9.31% earn around $39,091 per year.

What are the highest paying cities for a Customer Service Agent near Norfolk, VA?

Discover great job opportunities near Norfolk with a focus on higher earnings. Raleigh, NC, offers the highest average salary of $51,882 for Customer Service Agent positions. This makes it a prime location for job seekers aiming for better compensation. Explore cities like Chesapeake and Richmond, where salaries also stand out at $40,619 and $37,644, respectively. These areas provide excellent options for those seeking a blend of career growth and competitive pay.

Graph displaying highest paying cities salaries for Customer Service Agent jobs near Norfolk, VA, highlighting Raleigh, NC with the highest at $51,882 and Newport News, VA with the lowest at $29,836.

Raleigh, NC
Average Salary: $51,882
In Raleigh, professionals can thrive in a fast-growing tech hub. Many companies, such as Red Hat and IBM, offer excellent opportunities for those in customer support roles. With a vibrant community, job seekers will find a supportive environment.
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Chesapeake, VA
Average Salary: $40,619
Chesapeake offers a mix of career opportunities in customer service. The area is home to large employers like Sentara Healthcare and Norfolk Southern. Job seekers will appreciate the balance between a smaller city feel and plenty of professional growth options.
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Richmond, VA
Average Salary: $37,644
Richmond provides a dynamic environment for customer service professionals. With companies like Markel and Dominion Energy, the city offers stability and growth. Job seekers will benefit from a rich history and modern amenities.
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Greensboro, NC
Average Salary: $36,216
Greensboro features a vibrant job market for customer service roles. Key companies such as Wyndham Destinations and Cone Health provide varied opportunities. Job seekers will find a welcoming community with plenty to offer.
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Virginia Beach, VA
Average Salary: $34,830
In Virginia Beach, customer service professionals can enjoy a beautiful coastal setting. Major employers like Naval Air Station Oceana offer solid job opportunities. The city’s welcoming atmosphere makes it a great place to work and live.
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Fayetteville, NC
Average Salary: $34,722
Fayetteville provides numerous opportunities for customer service jobs. With Fort Bragg and Cape Fear Valley Health, the city offers stability and diverse career options. Job seekers will enjoy a strong community spirit and a good quality of life.
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Hampton, VA
Average Salary: $34,012
Hampton is a great place for customer service careers. Local employers like NASA and the U.S. Army offer excellent job prospects. The city’s rich history and scenic waterfront make it an attractive place to live and work.
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Mechanicsville, VA
Average Salary: $33,540
Mechanicsville offers a mix of suburban charm and professional opportunities. Companies such as Dominion Energy and Altria provide solid career paths. Job seekers will appreciate the balance between work and a peaceful community.
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Charlottesville, VA
Average Salary: $32,108
Charlottesville is known for its historic charm and vibrant job market. The University of Virginia and local businesses offer plenty of opportunities for customer service roles. Job seekers will enjoy a lively community and a rich cultural scene.
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Newport News, VA
Average Salary: $29,836
Newport News offers a variety of customer service positions. With employers like Northrop Grumman and Sentara Healthcare, the city provides stability and growth. Job seekers will benefit from a strong local economy and a family-friendly environment.
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What are the best paying companies for a Customer Service Agent in Norfolk, VA?

American Airlines offers some of the best-paying Customer Service Agent positions in Norfolk, VA, with an average salary of $39,288. Enterprise Mobility follows closely, providing a competitive salary of $35,813. Harris Teeter also stands out with an average salary of $35,063, ensuring a solid income for employees. Other notable companies include Michelle Humes Group, Unifi, and Navy Exchange. Michelle Humes Group pays an average of $34,000, while Unifi offers $30,208. Navy Exchange provides a respectable salary of $30,000. These companies offer promising opportunities for job seekers in the customer service field.

Graph displaying best paying company salaries for Customer Service Agent jobs in Norfolk, VA, highlighting American Airlines with the highest at $39,288 and Navy Exchange with the lowest at $30,000.

American Airlines
Average Salary: $39,288
American Airlines offers rewarding careers in customer service. The company operates globally with hubs in major U.S. cities. In Norfolk, VA, they provide excellent opportunities for customer service agents, offering competitive salaries and career growth.
Enterprise Mobility
Average Salary: $35,813
Enterprise Mobility is known for its car rental services. They have several locations in Norfolk, VA. The company values its customer service agents and provides a good salary and benefits. Employees work in a fast-paced environment, ensuring excellent service to customers.
Harris Teeter
Average Salary: $35,063
Harris Teeter is a popular grocery store chain with many locations in Norfolk, VA. They offer rewarding jobs in customer service. Employees help customers with their shopping needs. The company values its staff and provides good pay and benefits.
Michelle Humes Group
Average Salary: $34,000
Michelle Humes Group offers various customer service roles. They operate in Norfolk, VA, and provide a positive work environment. Employees support customers and handle various tasks. The company values teamwork and offers good compensation.
Unifi
Average Salary: $30,208
Unifi provides internet, cable, and phone services. They have offices in Norfolk, VA. The company offers customer service jobs that involve helping customers with their tech needs. Employees enjoy a supportive environment and a good salary.
Navy Exchange
Average Salary: $30,000
Navy Exchange operates retail stores on military bases. They have locations in Norfolk, VA. The company offers jobs in customer service where employees assist military personnel and their families. The salary is competitive, and benefits are excellent.

What are the best paying Customer Service Agent related jobs in Norfolk, VA?

If you're looking for high-paying customer service jobs in Norfolk, VA, consider becoming a Customer Success Manager. This role often comes with an average salary of $132,067, making it one of the best options for those in the field. Another promising career is Quality Assurance Specialist, with an average salary of $103,754. This position requires sharp attention to detail and a commitment to maintaining high customer satisfaction.

Graph displaying best paying related job salaries for Customer Service Agent jobs near Norfolk, VA, highlighting Customer Success Manager with the highest at $132,067 and Customer Service Representative with the lowest at $37,509.

Customer Success Manager
Average Salary: $132,067
This role focuses on ensuring client satisfaction. Managers work with clients to understand their needs. They aim to help clients achieve their goals using company products or services.
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Quality Assurance Specialist
Average Salary: $103,754
Specialists in this role ensure the quality of products or services. They review processes to find areas for improvement. They work with teams to fix issues and improve quality.
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Technical Account Manager
Average Salary: $92,515
This position involves managing client accounts. Managers work closely with clients to understand their needs. They provide technical support and ensure clients get the most from their services.
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Support Analyst
Average Salary: $72,480
Analysts in this role provide technical support. They help clients with issues and questions. They aim to resolve problems quickly and effectively.
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Customer Engagement Manager
Average Salary: $67,662
This role focuses on building strong relationships with clients. Managers plan and execute strategies to engage clients. They work to keep clients satisfied and loyal.
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Warranty Administrator
Average Salary: $59,804
This position involves handling warranty claims. Administrators review claims and ensure they meet company guidelines. They aim to resolve claims fairly and efficiently.
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Customer Care Representative
Average Salary: $56,750
Representatives in this role provide direct support to clients. They answer questions and resolve issues. They aim to provide a positive experience for every client.
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Client Services Representative
Average Salary: $54,950
This position involves supporting clients with their needs. Representatives assist with account management and service requests. They aim to ensure clients have a smooth experience.
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Account Representative
Average Salary: $45,463
Representatives in this role manage client accounts. They ensure clients are satisfied with their services. They work to build long-term relationships with clients.
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Customer Service Representative
Average Salary: $37,509
This role involves providing support to clients. Representatives answer calls and emails. They aim to resolve issues and provide excellent service.
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Customer Service Agent Salary in Norfolk, VA

How much does a Customer Service Agent make in Norfolk, VA?

What are the highest paying cities for a Customer Service Agent near Norfolk, VA?

What are the best paying companies for a Customer Service Agent in Norfolk, VA?

Currently 1,022 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

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