How much does a Customer Service Agent make in Omaha, NE?
A Customer Service Agent in Omaha, NE, can expect to earn a yearly salary that is on par with national averages. The average yearly salary for this role in Omaha is approximately $35,677. This figure includes a range of earnings, depending on experience and other factors.
Here are some salary details broken down by the percentile distribution:
- The lowest 10% of earners make around $30,000 annually.
- The next 20% earn between $32,305 and $34,611.
- About 32% of agents earn between $34,611 and $39,222.
- The top 10% of earners make over $50,749 each year.
These numbers reflect the potential for growth within the role. Those who excel and gain experience can see their earnings increase significantly.
What are the highest paying cities for a Customer Service Agent near Omaha, NE?

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Council Bluffs, IA
Average Salary: $52,125
Working in customer service in Council Bluffs offers a chance to support businesses like Mid-America Dairymen. Employees assist with inquiries and ensure a smooth customer experience. The area’s business-friendly environment makes it a great place for those in customer-facing roles.
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Des Moines, IA
Average Salary: $49,674
In Des Moines, customer service roles often involve helping clients for major companies like Principal Financial Group. Professionals here handle customer concerns and provide solutions. The city's vibrant economy provides many opportunities for career growth in this field.
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Papillion, NE
Average Salary: $49,250
In Papillion, serving customers means assisting people for businesses such as Union Pacific Railroad. Employees here play a key role in maintaining customer satisfaction. The community’s supportive environment helps professionals succeed and grow in their careers.
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Lincoln, NE
Average Salary: $38,250
Lincoln offers customer service jobs with companies like Nebraska Public Power District. Workers here help customers with their needs, ensuring a positive experience. The city’s growing business sector provides a dynamic environment for those in customer-focused roles.
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Kansas City, MO
Average Salary: $36,041
In Kansas City, customer service positions can be found with firms like Sprint Corporation. Employees support customers and resolve their issues. The city’s diverse economy offers many opportunities for those looking to advance in their careers.
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North Platte, NE
Average Salary: $29,400
North Platte offers customer service roles with companies such as BNSF Railway. Employees here help customers with their needs, ensuring a smooth experience. The city’s community-focused environment helps professionals grow in their careers.
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What are the best paying companies for a Customer Service Agent in Omaha, NE?

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Greenstate Credit Union
Average Salary: $53,320
Greenstate Credit Union offers Customer Service Agent jobs in Omaha. They provide financial services and support to members in the area. They focus on personal and business banking.
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Midwest Motor Express, Inc.
Average Salary: $40,000
Midwest Motor Express, Inc. has Customer Service Agent positions available in Omaha. They handle freight transport across the country. Employees support clients and manage logistics.
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Walman Optical
Average Salary: $40,000
Walman Optical hires Customer Service Agents in Omaha. They offer eye care services and products. Employees assist customers in finding the right eyewear and lenses.
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American Airlines
Average Salary: $38,824
American Airlines provides Customer Service Agent jobs in Omaha. They are a major airline with flights worldwide. Employees help passengers with check-ins, baggage, and flight information.
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RemX Specialty Staffing
Average Salary: $38,000
RemX Specialty Staffing offers Customer Service Agent positions in Omaha. They focus on placing skilled workers in various industries. Employees handle staffing needs for companies.
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Physicians Mutual
Average Salary: $35,688
Physicians Mutual has Customer Service Agent jobs in Omaha. They offer insurance products for healthcare professionals. Employees assist clients with policy inquiries and support.
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Trego/Dugan Aviation
Average Salary: $34,000
Trego/Dugan Aviation employs Customer Service Agents in Omaha. They provide aviation services including aircraft management. Employees support clients with booking, logistics, and travel arrangements.
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University of Nebraska Medical Center
Average Salary: $33,230
The University of Nebraska Medical Center offers Customer Service Agent jobs in Omaha. They are a leading healthcare and research institution. Employees assist patients and visitors with inquiries and support services.
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Unifi
Average Salary: $32,550
Unifi hires Customer Service Agents in Omaha. They produce fiber and yarn products for various industries. Employees provide support for clients and handle customer inquiries.
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GAT Airline Ground Support
Average Salary: $32,000
GAT Airline Ground Support offers Customer Service Agent positions in Omaha. They provide ground services for airlines. Employees assist with baggage handling, customer service, and airport operations.
What are the best paying Customer Service Agent related jobs in Omaha, NE?

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Customer Engagement Manager
Average Salary: $99,188
This role focuses on improving customer interaction. It involves developing strategies to enhance customer satisfaction. The ideal candidate will work in diverse industries, ensuring the best customer experience.
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Order Management Specialist
Average Salary: $88,350
Order management specialists track and process orders. They ensure customer satisfaction by solving issues quickly. This job is crucial in retail and e-commerce sectors to keep operations smooth.
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Technical Account Manager
Average Salary: $87,750
Technical account managers build strong relationships with clients. They offer technical support and ensure customer needs are met. This role often involves working with tech companies, providing essential support.
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Customer Success Manager
Average Salary: $84,152
Customer success managers aim to keep customers happy and engaged. They work closely with clients to understand their needs. This position is key in SaaS companies to drive customer loyalty.
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Support Analyst
Average Salary: $61,314
Support analysts help customers solve technical problems. They provide troubleshooting and support services. This role is vital in IT companies, ensuring customers have a smooth experience.
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Quality Assurance Specialist
Average Salary: $56,968
Quality assurance specialists ensure products meet customer expectations. They test products and processes to find issues. This role is important in manufacturing and service sectors to maintain high standards.
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Account Representative
Average Salary: $55,481
Account representatives manage client accounts. They focus on building and maintaining relationships. This job is essential in sales and customer service roles to drive business growth.
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Customer Relations Representative
Average Salary: $52,238
Customer relations representatives handle customer inquiries and complaints. They aim to resolve issues quickly. This role is common in call centers and customer support teams.
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Client Services Representative
Average Salary: $51,156
Client services representatives assist clients with their needs. They provide information and support to ensure satisfaction. This job is found in various sectors, offering direct customer interaction.
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Field Service Manager
Average Salary: $49,400
Field service managers oversee service teams in the field. They ensure technicians provide high-quality service. This role is critical in industries requiring on-site customer support.
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