How much does a Customer Service Agent make in Philadelphia, PA?
In Philadelphia, PA, a Customer Service Agent typically earns a competitive salary that varies based on experience and skill set. On average, these professionals make about $46,274 a year. Most earn between $31,500 and $77,386 annually, depending on their role and responsibilities.
Several factors influence these salaries, including the industry and specific company. Entry-level positions start at around $31,500, while those with more experience and specialized skills can earn up to $77,386. Additionally, professionals in management roles can see higher salaries, reaching up to $123,273. Job seekers can expect growth opportunities and salary increases as they gain experience and advance in their careers.
What are the highest paying cities for a Customer Service Agent near Philadelphia, PA?

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New York, NY
Average Salary: $60,473
In New York City, you will find many roles as a Customer Service Agent. Big companies like American Express and Verizon offer opportunities. The fast pace suits those who thrive in busy environments.
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Washington, DC
Average Salary: $58,709
Working in Washington, DC, offers a unique mix of government and private sector jobs. Agencies like the Smithsonian Institution and firms like Marriott provide dynamic roles. The city's diverse culture adds to the experience.
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Pittsburgh, PA
Average Salary: $45,748
Pittsburgh provides a balanced work environment. Companies like PPG and UPMC offer solid career paths. The cost of living is lower than many larger cities, making it an attractive choice.
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Wilmington, DE
Average Salary: $44,107
Wilmington offers a mix of corporate and local business opportunities. Companies such as DuPont and AstraZeneca provide stable positions. The city's growing tech scene is a plus for tech-savvy candidates.
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Lancaster, PA
Average Salary: $43,600
In Lancaster, Customer Service roles often come with a small-town feel. Businesses like Hershey’s and various local firms offer a friendly work atmosphere. The lower cost of living is a significant advantage.
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York, PA
Average Salary: $42,557
York provides a mix of retail and corporate roles. Companies like WellSpan Health and local businesses offer good opportunities. The area’s strong sense of community is a notable feature.
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Trenton, NJ
Average Salary: $40,762
Trenton offers a blend of government and private sector jobs. Firms like Capital Health and public institutions provide diverse roles. The city's proximity to New York City is a big benefit.
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Newark, NJ
Average Salary: $40,643
Newark features many opportunities in both corporate and public sectors. Companies like Prudential and educational institutions offer varied positions. The city’s cultural richness adds to the work experience.
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Dover, DE
Average Salary: $39,025
Dover provides a mix of local government and private sector jobs. Companies such as Dover Downs and state agencies offer stable roles. The area’s lower cost of living is attractive to many.
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Allentown, PA
Average Salary: $36,657
Allentown offers a range of Customer Service roles in both corporate and local settings. Companies like St. Luke’s University Health Network and local firms provide diverse opportunities. The city’s growth is a positive sign for job seekers.
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What are the best paying companies for a Customer Service Agent in Philadelphia, PA?

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Accenture
Average Salary: $128,894
Accenture offers exciting Customer Service Agent roles with a strong focus on career growth. They operate globally with offices in Philadelphia. Their positions emphasize teamwork and innovation, making it a top choice for those seeking a dynamic work environment.
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SEPTA
Average Salary: $59,255
SEPTA provides excellent Customer Service Agent positions that play a crucial role in public transportation. They have multiple locations across Philadelphia. Employees benefit from job stability and opportunities for professional development.
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Caliber Collision
Average Salary: $46,588
Caliber Collision offers rewarding Customer Service Agent jobs with a focus on customer satisfaction. They have several locations in Philadelphia. Employees get hands-on experience and work in a supportive team environment.
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SIXT
Average Salary: $42,945
SIXT provides Customer Service Agent roles with a focus on exceptional customer service. They operate in key locations in Philadelphia. The company values teamwork and offers opportunities for career advancement.
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Piedmont Airlines
Average Salary: $35,044
Piedmont Airlines offers Customer Service Agent positions with a focus on customer care. They have a presence in Philadelphia. Employees gain valuable experience and work in a dynamic, fast-paced environment.
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University of Pennsylvania
Average Salary: $34,488
The University of Pennsylvania offers Customer Service Agent roles that are integral to campus operations. They have multiple locations in Philadelphia. Employees benefit from a collaborative work atmosphere and various professional development opportunities.
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Vsa, Inc.
Average Salary: $32,545
Vsa, Inc. provides Customer Service Agent positions that focus on delivering top-notch service. They have offices in Philadelphia. Employees work in a supportive environment with opportunities for growth and advancement.
What are the best paying Customer Service Agent related jobs in Philadelphia, PA?

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Customer Engagement Manager
Average Salary: $110,598
This role involves working with clients to ensure their needs are met. You'll manage relationships and improve satisfaction. Companies like Comcast and Verizon offer these positions in the city.
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Technical Account Manager
Average Salary: $101,745
You will support clients with technical issues. This role requires strong problem-solving skills. Firms such as IBM and Microsoft provide these jobs in the area.
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Customer Success Manager
Average Salary: $93,586
This position focuses on ensuring clients achieve their goals. You'll work closely with customers to maximize product use. Companies like Salesforce and Adobe offer these roles in the city.
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Order Management Specialist
Average Salary: $79,249
You will handle customer orders and ensure they are fulfilled correctly. This role requires attention to detail. Retailers like Amazon and Walmart often have these positions.
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Quality Assurance Specialist
Average Salary: $75,445
In this role, you'll ensure products meet quality standards. You will work closely with production teams. Firms such as Johnson & Johnson and Procter & Gamble offer these positions.
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Support Analyst
Average Salary: $69,988
You will provide technical support to customers. This role needs excellent communication skills. Companies like Dell and HP offer these jobs in the region.
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Customer Relations Representative
Average Salary: $57,327
This role focuses on maintaining positive relationships with clients. You'll handle inquiries and resolve issues. Companies like Chase and Bank of America offer these positions.
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Account Representative
Average Salary: $54,686
You will manage client accounts and build relationships. This role involves sales and customer satisfaction. Firms such as Verizon and AT&T offer these jobs.
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Customer Care Representative
Average Salary: $54,672
This position involves assisting customers with their needs. You'll handle inquiries and resolve complaints. Companies like Comcast and Xfinity offer these roles.
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Warranty Administrator
Average Salary: $43,637
You will manage customer warranties and claims. This role requires strong organizational skills. Companies such as Geico and State Farm offer these positions.
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