Customer Service Agent Salaries & Top Paying Companies in Portland, OR

Position

City

Salary

How much does a Customer Service Agent make in Portland, OR?

The average salary for a Customer Service Agent is $42,116 per year in Portland, OR.

Graph depicting the yearly salary distribution for Customer Service Agent jobs in Portland, OR, showing an average salary of $42,116 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Agent jobs in Portland, OR, showing an average salary of $3,510 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Agent jobs in Portland, OR, showing an average salary of $810 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Agent jobs in Portland, OR, showing an average salary of $20 with varying distribution percentages across salary ranges.

A Customer Service Agent in Portland, OR, enjoys a competitive salary that reflects the importance of their role. The average yearly salary stands at about $42,116. This figure varies based on experience and skill level. Entry-level agents can expect to earn around $36,000 per year. More experienced agents, however, can make significantly more, up to $67,000 per year.

The salary distribution shows a spread across different income levels. A noticeable 27.71% of agents earn between $36,000 and $38,818 per year. Another 35.62% make between $38,818 and $41,636. Higher earners, who make between $58,545 and $67,000 per year, represent 17.15% of the workforce. This range illustrates the opportunities available for growth and advancement in the field.

What are the highest paying cities for a Customer Service Agent near Portland, OR?

Job seekers in the customer service field looking to relocate near Portland, OR, have great opportunities. San Francisco, CA, leads with an average salary of $54,438 for customer service agents. Close by, Sacramento, CA, offers a solid average salary of $49,214, making it a competitive option. Further west, cities like Los Angeles, CA, and Seattle, WA, provide attractive salaries of $47,605 and $45,529, respectively, for customer service positions.

Graph displaying highest paying cities salaries for Customer Service Agent jobs near Portland, OR, highlighting San Francisco, CA with the highest at $54,438 and Reno, NV with the lowest at $35,506.

San Francisco, CA
Average Salary: $54,438
In San Francisco, job seekers will find a bustling hub of tech giants like Salesforce and Uber, where customer service roles are crucial. The city's diverse population offers dynamic interactions and challenges, making it an exciting place to develop communication skills.
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Sacramento, CA
Average Salary: $49,214
Sacramento offers a mix of government and private sector jobs for service agents. Working in this city means engaging with a variety of clients, from state residents to visitors. The moderate cost of living and strong community ties add to the appeal.
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Los Angeles, CA
Average Salary: $47,605
Los Angeles provides numerous opportunities in customer service, with major companies like Disney and Hilton needing skilled agents. The vibrant culture and diverse customer base make for a lively work environment. The city’s size also means plenty of career growth options.
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Bellevue, WA
Average Salary: $46,283
Bellevue, known for its tech industry, offers many customer service positions with companies such as Microsoft and Amazon. The city’s friendly atmosphere and strong job market make it an attractive place to build a career in customer service.
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Seattle, WA
Average Salary: $45,529
Seattle’s thriving tech scene, led by Amazon and Starbucks, offers exciting opportunities for service agents. The city’s unique culture and commitment to innovation provide a dynamic work environment, ideal for those who thrive on variety.
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Tacoma, WA
Average Salary: $42,974
Tacoma provides a mix of local and corporate customer service jobs, with a focus on technology and manufacturing. The city’s lower cost of living and access to outdoor activities make it a great place to work and live.
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Spokane, WA
Average Salary: $42,750
In Spokane, service agents find opportunities in both healthcare and retail, with prominent companies like Stride and Washington Trust Bank. The city’s family-friendly environment and strong community spirit offer a balanced lifestyle.
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Fresno, CA
Average Salary: $40,115
Fresno offers a range of customer service jobs with companies like Pacific Gas and Electric and Fresno State. The city’s warm climate and affordable living costs make it an appealing place for those looking to start or advance their careers.
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Santa Rosa, CA
Average Salary: $38,105
Santa Rosa provides a mix of service roles in wine country and tech startups. The city’s charming small-town feel and access to beautiful nature make it a pleasant place to work and live.
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Reno, NV
Average Salary: $35,506
Reno offers customer service positions with companies like Eldorado Resorts and Sierra Pacific Airlines. The city’s vibrant entertainment scene and proximity to outdoor activities add to its appeal for job seekers.
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What are the best paying companies for a Customer Service Agent in Portland, OR?

Alaska Airlines offers one of the top-paying jobs for Customer Service Agents in Portland, with an average salary of $40,460. Working at ABM Industries also promises a competitive salary of around $40,088 per year. Another excellent option is American Airlines, where Customer Service Agents can expect to earn about $38,710 annually.

Graph displaying best paying company salaries for Customer Service Agent jobs in Portland, OR, highlighting Alaska Airlines with the highest at $40,460 and Lloyd Center Pharmacy with the lowest at $36,625.

Alaska Airlines
Average Salary: $40,460
Alaska Airlines offers rewarding Customer Service Agent jobs. They focus on providing excellent customer experiences. Their headquarters is in Seattle, WA, with operations in Portland, OR. The role involves handling customer inquiries and providing support.
ABM Industries
Average Salary: $40,088
ABM Industries is a global leader in facility services. They offer various roles for Customer Service Agents. Their headquarters is in San Francisco, CA, with operations in Portland, OR. They aim to deliver top-notch customer service in multiple facilities.
American Airlines
Average Salary: $38,710
American Airlines offers a chance to work as a Customer Service Agent. They prioritize customer satisfaction. The headquarters is in Fort Worth, TX, with operations in Portland, OR. The role involves assisting passengers with their travel needs.
Enterprise Mobility
Average Salary: $38,112
Enterprise Mobility provides vehicle rental services and has positions for Customer Service Agents. They are known for their quality service. Their headquarters is in St. Louis, MO, with operations in Portland, OR. The role includes assisting customers with rentals and returns.
Lloyd Center Pharmacy
Average Salary: $36,625
Lloyd Center Pharmacy offers Customer Service Agent jobs focused on customer care. They are part of the Lloyd Center, a major shopping mall in Portland. The role involves helping customers with their pharmacy needs and providing excellent service.

What are the best paying Customer Service Agent related jobs in Portland, OR?

Stepping into a career related to customer service in Portland, OR, can be very rewarding. Some of the best-paying jobs in this field include Technical Account Manager and Customer Success Manager, both offering salaries well above average. They require strong communication skills and the ability to build lasting customer relationships. These roles demand proactive engagement and a deep understanding of customer needs, often leading to significant opportunities for career advancement and higher earnings.

Graph displaying best paying related job salaries for Customer Service Agent jobs near Portland, OR, highlighting Technical Account Manager with the highest at $104,839 and Order Management Specialist with the lowest at $45,000.

Technical Account Manager
Average Salary: $104,839
Technical account managers work closely with clients to ensure they get the most out of their products. They often deal with complex technical issues and provide guidance. Companies like Intel and Microsoft in Portland need such professionals.
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Customer Success Manager
Average Salary: $92,348
Customer success managers focus on keeping clients satisfied and engaged with a company’s products. They build strong relationships to boost customer retention. Firms such as Salesforce and HubSpot in Portland look for dedicated success managers.
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Customer Engagement Manager
Average Salary: $81,113
These managers develop strategies to enhance customer interactions. They aim to create a positive customer experience. Organizations like Apple and Nike in Portland value these engagement experts.
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Support Analyst
Average Salary: $76,855
Support analysts resolve technical issues for clients. They offer solutions to problems and provide excellent service. Companies such as Comcast and AT&T in Portland employ skilled support analysts.
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Quality Assurance Specialist
Average Salary: $76,583
Quality assurance specialists ensure products meet high standards. They test products and provide feedback to improve quality. Firms like Nike and Columbia Sportswear in Portland need these specialists.
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Warranty Administrator
Average Salary: $68,650
Warranty administrators manage claims and ensure customers receive the correct support. They work to resolve issues and maintain customer satisfaction. Companies such as GE Appliances and Bosch in Portland hire these administrators.
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Account Representative
Average Salary: $61,901
Account representatives handle customer accounts and build relationships. They focus on meeting client needs and achieving sales goals. Firms like Amazon and Best Buy in Portland employ account reps.
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Client Services Representative
Average Salary: $59,089
Client services representatives assist clients with inquiries and issues. They aim to provide excellent service and resolve problems quickly. Companies such as Microsoft and Verizon in Portland look for skilled representatives.
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Customer Relations Representative
Average Salary: $51,365
These representatives manage interactions with customers. They focus on building and maintaining strong relationships. Companies like Starbucks and Nike in Portland need these relations experts.
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Order Management Specialist
Average Salary: $45,000
Order management specialists handle customer orders and ensure timely delivery. They coordinate between departments to meet customer needs. Firms like Zappos and REI in Portland employ these specialists.
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Customer Service Agent Salary in Portland, OR

How much does a Customer Service Agent make in Portland, OR?

What are the highest paying cities for a Customer Service Agent near Portland, OR?

What are the best paying companies for a Customer Service Agent in Portland, OR?

Currently 1,121 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

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