How much does a Customer Service Agent make in Portland, OR?
In Portland, OR, a Customer Service Agent can expect to earn an average yearly salary of $41,989. This figure can vary based on experience, skills, and the company. The salary data shows that most Customer Service Agents make between $36,000 and $67,000 annually.
The distribution of salaries helps to understand the earning potential. For instance, 29.23% of agents earn around $36,000 to $38,818. Another 35.08% earn between $38,818 and $41,636. As experience and expertise grow, the percentage of agents earning higher salaries increases. Those earning between $55,727 and $58,545 make up 17.54% of the group. The top earners, those making $64,182 or more, are 1.46% of the total.
What are the highest paying cities for a Customer Service Agent near Portland, OR?
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San Francisco, CA
Average Salary: $52,844
Work in one of the tech hubs where top companies like Salesforce and Slack are based. As a Customer Service Agent, you will help customers with their tech needs. The fast-paced environment offers many chances for growth.
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Sacramento, CA
Average Salary: $49,613
In Sacramento, you will serve a diverse range of clients for companies like Blue Shield of California. The role involves assisting customers with their insurance and billing needs. This position is ideal for those who enjoy a mix of tech and personal interaction.
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Los Angeles, CA
Average Salary: $48,118
Los Angeles offers a dynamic work environment where you can assist customers for major companies such as Amazon. This city's vibrant culture provides a unique backdrop for customer service. You'll be helping customers with their online shopping needs.
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Bellevue, WA
Average Salary: $45,800
Bellevue is home to tech giants like Microsoft. As a Customer Service Agent, you will support clients with their software and tech products. The area's tech-focused environment offers many professional growth opportunities.
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Seattle, WA
Average Salary: $45,573
Seattle is known for its tech industry, with companies like Amazon and Microsoft. Working here means helping customers with their online services. The city's innovative atmosphere provides an excellent setting for customer service roles.
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Tacoma, WA
Average Salary: $43,142
In Tacoma, you can work for companies like Amazon Web Services. The role involves assisting customers with tech products and services. The city's growing tech scene offers many opportunities for career advancement.
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Spokane, WA
Average Salary: $43,094
Spokane offers a mix of tech and local businesses. Companies like Washington Trust Bank hire for customer service roles. You will help clients with their banking and financial needs. The smaller city size means you can build close relationships with customers.
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Fresno, CA
Average Salary: $39,631
Fresno has a diverse economy with companies like Bank of America. Working here means assisting customers with their banking needs. The city's growing tech sector offers new opportunities for those in customer service.
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Santa Rosa, CA
Average Salary: $38,653
Santa Rosa is known for its wine country and tech companies like Intel. You will help customers with tech products and services. The area's relaxed atmosphere makes for a pleasant work environment.
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Reno, NV
Average Salary: $35,843
Reno offers a mix of gaming and tech industries. Companies like MGM Resorts International hire for customer service roles. You will assist customers with their gaming and hospitality needs. The city's growing economy provides many opportunities for career growth.
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What are the best paying companies for a Customer Service Agent in Portland, OR?
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Alaska Airlines
Average Salary: $40,460
Alaska Airlines is a major airline operating out of Seattle. As a Customer Service Agent, you will handle reservations, ticketing, and customer inquiries. You'll work at the Portland International Airport, ensuring a smooth travel experience for passengers.
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ABM Industries
Average Salary: $40,235
ABM Industries is a facility management company with operations across the United States. As a Customer Service Agent, you will manage facilities and support services. Locations include offices in Downtown Portland and various other sites.
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Enterprise Mobility
Average Salary: $39,054
Enterprise Mobility is a leading car rental company with locations nationwide. As a Customer Service Agent, you'll assist customers with car rentals and reservations. You will be based in various car rental centers throughout Portland.
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American Airlines
Average Salary: $38,710
American Airlines is a major U.S. airline. In this role, you will manage ticket sales, reservations, and customer service. You will work out of the Portland International Airport, ensuring customers have a positive experience.
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Lloyd Center Pharmacy
Average Salary: $36,667
Lloyd Center Pharmacy is a local pharmacy located in downtown Portland. As a Customer Service Agent, you'll assist customers with their medication needs. Your workday will take place in the Lloyd Center shopping mall, a bustling hub for shoppers and customers.
What are the best paying Customer Service Agent related jobs in Portland, OR?
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Technical Account Manager
Average Salary: $102,050
These professionals work with businesses to ensure they get the most out of their tech solutions. They often liaise between clients and technical teams. Companies like Microsoft and Oracle in Portland seek skilled managers.
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Customer Success Manager
Average Salary: $89,370
This role focuses on helping clients achieve their goals with a product or service. Success managers provide training, feedback, and support. Many tech firms in Portland, such as Salesforce, hire these managers.
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Customer Engagement Manager
Average Salary: $81,113
Engagement managers create and implement strategies to build strong relationships with customers. They often work in retail or e-commerce, ensuring customer satisfaction. Target and Nordstrom in Portland look for experienced managers.
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Support Analyst
Average Salary: $77,948
Support analysts assist customers with technical issues, providing solutions and guidance. They work closely with IT teams. Firms such as IBM and HP in Portland employ support analysts to ensure customer support.
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Quality Assurance Specialist
Average Salary: $77,179
These specialists test products to ensure they meet quality standards. They work in various industries, from tech to healthcare. Quality assurance specialists in Portland often work for companies like Intel or Nike.
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Warranty Administrator
Average Salary: $69,540
Warranty administrators handle claims and manage warranty processes for products. They ensure customers receive the support they need. Companies like GE and John Deere in Portland hire these administrators.
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Client Services Representative
Average Salary: $61,779
These representatives communicate with clients to understand and meet their needs. They often handle inquiries and provide information. Banks and insurance companies in Portland, such as Wells Fargo and Allstate, employ these reps.
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Account Representative
Average Salary: $61,703
Account representatives manage client accounts, focusing on customer satisfaction and retention. They often work in sales and marketing. Firms like Adobe and Etsy in Portland look for skilled account reps.
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Customer Relations Representative
Average Salary: $50,981
These reps build and maintain relationships with customers. They handle complaints and ensure a positive customer experience. Companies such as Nike and Amazon in Portland hire these representatives.
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Customer Care Representative
Average Salary: $47,207
Customer care representatives assist clients with inquiries and issues. They often work in call centers. Telecom companies like AT&T and T-Mobile in Portland seek these representatives.
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