How much does a Customer Service Agent make in Raleigh, NC?
A Customer Service Agent in Raleigh, NC, earns a competitive salary. The average yearly salary stands at about $46,592. This figure represents a solid foundation for professionals aiming to join the local workforce. It reflects a balance between entry-level roles and more experienced positions.
To break it down further, here's how the salary distribution looks:
- About 40% earn between $23,000 and $32,950 annually.
- Another 15% make between $32,950 and $42,900 yearly.
- 22.5% earn between $42,900 and $52,850 per year.
- 7.5% make between $52,850 and $62,800 annually.
- 10% earn more than $122,500 yearly.
What are the highest paying cities for a Customer Service Agent near Raleigh, NC?
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Durham, NC
Average Salary: $35,817
Durham offers a vibrant atmosphere with many opportunities to enhance your customer service skills. Companies like Duke Energy and Fidelity Investments provide excellent platforms to engage with diverse clientele. Working here means being part of a dynamic community that values effective communication and customer satisfaction.
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Morrisville, NC
Average Salary: $33,309
Morrisville is a thriving hub for customer service roles, with prominent companies like IBM and Red Hat. These organizations are known for their commitment to customer care. In Morrisville, you will find a supportive work environment that encourages professional growth and excellent customer interactions.
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Chapel Hill, NC
Average Salary: $33,293
Chapel Hill presents a unique opportunity to work in customer service with a mix of local businesses and educational institutions. The University of North Carolina plays a significant role in the local economy, offering varied experiences in client engagement. The city's focus on education and research enhances your skills in providing top-notch service.
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Apex, NC
Average Salary: $32,738
Apex offers a growing market for customer service professionals. Companies in Apex value teamwork and customer satisfaction, providing a solid foundation for career advancement. With businesses like Lenovo and Cisco Systems in the area, you will gain valuable experience in high-demand sectors.
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Cary, NC
Average Salary: $31,875
Cary is a great place for those in customer service, offering a blend of corporate and small business environments. Companies like SAS and Cisco Systems are known for their customer-focused approach. Working in Cary means being part of a community that prioritizes excellent customer relations and continuous improvement.
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What are the best paying companies for a Customer Service Agent in Raleigh, NC?
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State of North Carolina
Average Salary: $52,299
The State of North Carolina offers rewarding opportunities for Customer Service Agents. They manage customer interactions at various state agencies in Raleigh and other locations across North Carolina. These roles focus on providing excellent service to the public, ensuring customer needs are met efficiently.
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CarMax
Average Salary: $48,400
CarMax has many locations in Raleigh and seeks Customer Service Agents to join their team. CarMax Customer Service Agents assist customers with vehicle purchases, financing, and service needs. This role emphasizes customer satisfaction and a positive sales experience.
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FastPark & Relax
Average Salary: $31,600
FastPark & Relax, with locations across Raleigh, provides parking solutions for customers. Their Customer Service Agents help manage parking reservations and customer inquiries. These positions focus on providing efficient and friendly service to ensure a seamless parking experience.
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Harris Teeter
Average Salary: $28,920
Harris Teeter, a popular supermarket chain with several locations in Raleigh, offers rewarding roles for Customer Service Agents. Agents assist customers with product selection, checkout, and customer service needs. These positions prioritize customer satisfaction and a pleasant shopping experience.
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ACC Premiere
Average Salary: $23,250
ACC Premiere, serving Raleigh and surrounding areas, provides customer service positions in their office. They handle administrative tasks and customer inquiries. This role involves supporting clients with professionalism and efficiency, ensuring smooth operations.
What are the best paying Customer Service Agent related jobs in Raleigh, NC?
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Customer Success Manager
Average Salary: $104,286
This role involves working with clients to ensure they get value from a company’s products or services. Companies like SAS and Red Hat in Raleigh offer these jobs. Success managers help with onboarding and training to ensure clients use products effectively.
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Technical Account Manager
Average Salary: $98,897
These professionals manage relationships with key clients, ensuring their needs are met. In Raleigh, you can find these roles at Cisco and IBM. They provide technical support and guidance to help clients maximize their use of technology.
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Quality Assurance Specialist
Average Salary: $67,333
QA specialists focus on testing and improving products to ensure they meet high standards. Companies like Progress Software and Tekni-Plex in Raleigh need these experts. They play a key role in maintaining product quality and reliability.
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Support Analyst
Average Salary: $66,838
Support analysts help users resolve technical issues. At companies such as Progress Software and IBM in Raleigh, they provide crucial assistance to ensure smooth operations. This job requires strong problem-solving skills and technical knowledge.
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Client Services Representative
Average Salary: $65,583
Client service reps work directly with customers to address their needs. In Raleigh, roles at companies like Cisco and Progress Software require excellent communication and customer-focused skills. They ensure a positive customer experience.
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Order Management Specialist
Average Salary: $62,153
These specialists handle customer orders and ensure they are processed accurately. At companies such as SAS and Tekni-Plex in Raleigh, they work closely with sales and customer service teams. This role demands attention to detail and organizational skills.
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Account Representative
Average Salary: $57,322
Account reps manage relationships with clients, often focusing on sales and customer satisfaction. In Raleigh, roles at companies like SAS and IBM require strong sales and communication skills. They aim to build and maintain long-term client relationships.
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Warranty Administrator
Average Salary: $56,733
Warranty administrators handle warranty claims and ensure customers receive proper service. At companies such as Progress Software and Tekni-Plex in Raleigh, they work to resolve warranty issues efficiently. This role requires knowledge of product warranties and customer service.
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Customer Engagement Manager
Average Salary: $56,579
These managers focus on increasing customer interaction and satisfaction. In Raleigh, companies like SAS and IBM look for candidates with strong leadership and communication skills. They work to create strategies that boost customer engagement and loyalty.
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Customer Relations Representative
Average Salary: $54,154
Customer relations reps build and maintain positive relationships with clients. In Raleigh, roles at companies such as Cisco and IBM require strong interpersonal skills. They work to resolve customer issues and ensure a positive experience.
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