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How much does a Customer Service Agent make in Richmond, VA?

The average salary for a Customer Service Agent is $37,976 per year in Richmond, VA.

Customer Service Agents in Richmond, VA, play a crucial role in businesses, helping people find solutions to their problems. If you are considering this career path, knowing the average salary can guide you. The average yearly salary for a Customer Service Agent in Richmond is $37,976. This figure reflects the typical earnings for those working in this field.


Looking at specific salary ranges, many Customer Service Agents earn between $30,000 and $40,000 annually. Some positions offer more, with salaries reaching up to $52,100 for top earners. This variety allows individuals to grow and advance within the field. The salary can depend on factors like experience, skills, and the industry. Whether you are just starting or looking to move up, understanding these numbers can help you plan your career path.

Customer Service Agent jobs in Richmond, VA

What are the highest paying cities for a Customer Service Agent near Richmond, VA?

Job seekers looking to become a Customer Service Agent near Richmond, VA will find higher wages in several nearby cities. Alexandria, VA, leads with an average salary of $45,953 per year. Other cities like Blacksburg, Chesterfield, and Henrico also offer competitive pay. These locations provide good opportunities for those seeking better compensation in customer service roles.
Graph displaying highest paying cities salaries for Customer Service Agent jobs near Richmond, VA, highlighting Alexandria, VA with the highest at $45,953 and Newport News, VA with the lowest at $29,836.
  1. Alexandria, VA
    Average Salary: $45,953
    In Alexandria, VA, working in customer service offers a vibrant community feel. Companies like Amazon and UnitedHealth Group provide excellent opportunities. The city’s proximity to Washington, D.C., means a mix of federal and private sector roles.
    Find Customer Service Agent jobs in Alexandria, VA


  2. Blacksburg, VA
    Average Salary: $39,975
    Blacksburg, VA, presents a unique blend of university and corporate settings. With Virginia Tech nearby, roles often cater to student needs. Companies like SAS offer dynamic environments for career growth.
    Find Customer Service Agent jobs in Blacksburg, VA


  3. Chesterfield, VA
    Average Salary: $39,849
    Chesterfield, VA, is known for its strong community ties and diverse job market. It's a hub for customer service with companies like Verizon and AT&T. The area offers a supportive environment for professional development.
    Find Customer Service Agent jobs in Chesterfield, VA


  4. Henrico, VA
    Average Salary: $35,472
    Henrico, VA, offers a balanced mix of urban and suburban living. It’s home to companies like Capital One, providing rich opportunities in customer service. The city’s focus on education supports a skilled workforce.
    Find Customer Service Agent jobs in Henrico, VA


  5. Virginia Beach, VA
    Average Salary: $34,830
    In Virginia Beach, VA, customer service roles benefit from the city’s tourism industry. Companies like Sentara Healthcare and Military OneSource offer diverse career paths. The coastal location adds to the area's appeal.
    Find Customer Service Agent jobs in Virginia Beach, VA


  6. Norfolk, VA
    Average Salary: $34,729
    Norfolk, VA, combines military influence with a vibrant job market. It’s a key location for companies like Sentara Healthcare and Old Dominion University. The city’s maritime presence influences its unique culture.
    Find Customer Service Agent jobs in Norfolk, VA


  7. Fredericksburg, VA
    Average Salary: $33,969
    Fredericksburg, VA, offers a historic charm with modern opportunities. Companies like Northrop Grumman provide stable roles. The city’s small-town feel fosters a close-knit work community.
    Find Customer Service Agent jobs in Fredericksburg, VA


  8. Charlottesville, VA
    Average Salary: $32,108
    Charlottesville, VA, is known for its educational institutions and progressive vibe. The University of Virginia influences the job market. Roles with companies like Epic Systems provide meaningful work.
    Find Customer Service Agent jobs in Charlottesville, VA


  9. Manassas, VA
    Average Salary: $30,311
    Manassas, VA, is a growing city with a mix of industries. Companies like Northrop Grumman offer diverse roles. The area’s location near Washington, D.C., adds to its dynamic environment.
    Find Customer Service Agent jobs in Manassas, VA


  10. Newport News, VA
    Average Salary: $29,836
    Newport News, VA, is a key location for defense and aerospace industries. Companies like Huntington Ingalls Industries provide specialized roles. The city’s focus on maritime activities shapes its job market.
    Find Customer Service Agent jobs in Newport News, VA

What are the best paying companies for a Customer Service Agent in Richmond, VA?

Job seekers looking for customer service roles in Richmond, VA, should consider CarMax. This company pays an average salary of $48,736, offering one of the top wages in the area. Another solid option is Jerry, with an average salary of $40,000. Both companies provide excellent benefits and career growth opportunities.
Graph displaying best paying company salaries for Customer Service Agent jobs in Richmond, VA, highlighting CarMax with the highest at $48,736 and United Ground Express with the lowest at $29,067.
  1. CarMax
    Average Salary: $48,736
    CarMax offers fulfilling opportunities for Customer Service Agents in Richmond, VA. The company provides a dynamic work environment with chances to grow within the organization. CarMax is known for its friendly and supportive culture, making it an excellent choice for those looking to build a career in customer service.


  2. Jerry
    Average Salary: $40,000
    At Jerry, Customer Service Agents enjoy competitive pay and a welcoming workplace. The company is headquartered in Richmond, VA, and operates with a focus on innovation and customer satisfaction. Jerry offers a supportive environment and opportunities for professional development.


  3. American Airlines
    Average Salary: $38,995
    American Airlines provides a strong foundation for Customer Service Agents in Richmond, VA. The company values teamwork and customer care, offering a structured path for career advancement. American Airlines operates globally, providing a chance to work in a well-known, reputable company.


  4. Enterprise Mobility
    Average Salary: $33,864
    Enterprise Mobility offers rewarding positions for Customer Service Agents in Richmond, VA. The company emphasizes professional growth and offers a supportive atmosphere. With various locations across the region, it provides ample opportunities for career advancement.


  5. Call Federal Credit Union
    Average Salary: $33,489
    Call Federal Credit Union looks for dedicated Customer Service Agents in Richmond, VA. The company promotes a collaborative environment and offers excellent benefits. It is a great choice for those seeking a stable career with a community-focused organization.


  6. GAT Airline Ground Support
    Average Salary: $30,000
    GAT Airline Ground Support provides solid opportunities for Customer Service Agents in Richmond, VA. The company is known for its strong operational standards and supportive work culture. It offers competitive pay and chances to advance within the company.


  7. United Ground Express
    Average Salary: $29,067
    United Ground Express offers competitive salaries for Customer Service Agents in Richmond, VA. The company provides a stable work environment with growth opportunities. Working with United Ground Express means being part of a recognized and respected organization.

Currently 1,022 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

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Customer Service Agent
1,022 Job Openings