How much does a Customer Service Agent make in Richmond, VA?
Customer Service Agents in Richmond, VA, play a crucial role in businesses, helping people find solutions to their problems. If you are considering this career path, knowing the average salary can guide you. The average yearly salary for a Customer Service Agent in Richmond is $37,976. This figure reflects the typical earnings for those working in this field.
Looking at specific salary ranges, many Customer Service Agents earn between $30,000 and $40,000 annually. Some positions offer more, with salaries reaching up to $52,100 for top earners. This variety allows individuals to grow and advance within the field. The salary can depend on factors like experience, skills, and the industry. Whether you are just starting or looking to move up, understanding these numbers can help you plan your career path.
What are the highest paying cities for a Customer Service Agent near Richmond, VA?

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Alexandria, VA
Average Salary: $45,953
In Alexandria, VA, working in customer service offers a vibrant community feel. Companies like Amazon and UnitedHealth Group provide excellent opportunities. The city’s proximity to Washington, D.C., means a mix of federal and private sector roles.
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Blacksburg, VA
Average Salary: $39,975
Blacksburg, VA, presents a unique blend of university and corporate settings. With Virginia Tech nearby, roles often cater to student needs. Companies like SAS offer dynamic environments for career growth.
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Chesterfield, VA
Average Salary: $39,849
Chesterfield, VA, is known for its strong community ties and diverse job market. It's a hub for customer service with companies like Verizon and AT&T. The area offers a supportive environment for professional development.
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Henrico, VA
Average Salary: $35,472
Henrico, VA, offers a balanced mix of urban and suburban living. It’s home to companies like Capital One, providing rich opportunities in customer service. The city’s focus on education supports a skilled workforce.
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Virginia Beach, VA
Average Salary: $34,830
In Virginia Beach, VA, customer service roles benefit from the city’s tourism industry. Companies like Sentara Healthcare and Military OneSource offer diverse career paths. The coastal location adds to the area's appeal.
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Norfolk, VA
Average Salary: $34,729
Norfolk, VA, combines military influence with a vibrant job market. It’s a key location for companies like Sentara Healthcare and Old Dominion University. The city’s maritime presence influences its unique culture.
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Fredericksburg, VA
Average Salary: $33,969
Fredericksburg, VA, offers a historic charm with modern opportunities. Companies like Northrop Grumman provide stable roles. The city’s small-town feel fosters a close-knit work community.
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Charlottesville, VA
Average Salary: $32,108
Charlottesville, VA, is known for its educational institutions and progressive vibe. The University of Virginia influences the job market. Roles with companies like Epic Systems provide meaningful work.
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Manassas, VA
Average Salary: $30,311
Manassas, VA, is a growing city with a mix of industries. Companies like Northrop Grumman offer diverse roles. The area’s location near Washington, D.C., adds to its dynamic environment.
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Newport News, VA
Average Salary: $29,836
Newport News, VA, is a key location for defense and aerospace industries. Companies like Huntington Ingalls Industries provide specialized roles. The city’s focus on maritime activities shapes its job market.
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What are the best paying companies for a Customer Service Agent in Richmond, VA?

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CarMax
Average Salary: $48,736
CarMax offers fulfilling opportunities for Customer Service Agents in Richmond, VA. The company provides a dynamic work environment with chances to grow within the organization. CarMax is known for its friendly and supportive culture, making it an excellent choice for those looking to build a career in customer service.
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Jerry
Average Salary: $40,000
At Jerry, Customer Service Agents enjoy competitive pay and a welcoming workplace. The company is headquartered in Richmond, VA, and operates with a focus on innovation and customer satisfaction. Jerry offers a supportive environment and opportunities for professional development.
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American Airlines
Average Salary: $38,995
American Airlines provides a strong foundation for Customer Service Agents in Richmond, VA. The company values teamwork and customer care, offering a structured path for career advancement. American Airlines operates globally, providing a chance to work in a well-known, reputable company.
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Enterprise Mobility
Average Salary: $33,864
Enterprise Mobility offers rewarding positions for Customer Service Agents in Richmond, VA. The company emphasizes professional growth and offers a supportive atmosphere. With various locations across the region, it provides ample opportunities for career advancement.
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Call Federal Credit Union
Average Salary: $33,489
Call Federal Credit Union looks for dedicated Customer Service Agents in Richmond, VA. The company promotes a collaborative environment and offers excellent benefits. It is a great choice for those seeking a stable career with a community-focused organization.
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GAT Airline Ground Support
Average Salary: $30,000
GAT Airline Ground Support provides solid opportunities for Customer Service Agents in Richmond, VA. The company is known for its strong operational standards and supportive work culture. It offers competitive pay and chances to advance within the company.
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United Ground Express
Average Salary: $29,067
United Ground Express offers competitive salaries for Customer Service Agents in Richmond, VA. The company provides a stable work environment with growth opportunities. Working with United Ground Express means being part of a recognized and respected organization.
What are the best paying Customer Service Agent related jobs in Richmond, VA?

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Customer Success Manager
Average Salary: $103,095
This role focuses on maintaining strong relationships with customers. Managers work with companies such as IBM and Oracle. They ensure clients achieve their goals using our services.
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Technical Account Manager
Average Salary: $102,031
In this job, professionals handle technical issues for clients. They collaborate with tech companies like Microsoft and Google in Richmond. Technical Account Managers ensure smooth operations for their clients.
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Order Management Specialist
Average Salary: $76,050
Specialists handle customer orders efficiently. They work in environments like those of Amazon and Walmart. Their role ensures orders are processed quickly and accurately.
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Support Analyst
Average Salary: $76,044
Analysts provide technical support to customers. They work with firms such as Apple and Cisco. Their job involves troubleshooting and resolving customer issues effectively.
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Quality Assurance Specialist
Average Salary: $69,372
Specialists ensure products meet quality standards. They work for companies like Ford and Verizon in Richmond. Their role involves testing and improving product quality.
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Claims Clerk
Average Salary: $68,220
Clerks handle customer claims and inquiries. They work for insurance companies like Allstate and Geico. Their job involves processing claims accurately and efficiently.
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Customer Relations Representative
Average Salary: $57,833
Representatives maintain positive relationships with clients. They work for companies such as AT&T and Verizon. Their role involves addressing customer concerns and improving satisfaction.
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Account Representative
Average Salary: $57,418
Representatives manage client accounts. They work with firms like Salesforce and IBM. Their job involves building and maintaining strong client relationships.
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Customer Engagement Manager
Average Salary: $56,162
Managers focus on improving customer engagement. They work for companies like Coca-Cola and Pepsi. Their role involves developing strategies to keep customers involved.
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Client Services Representative
Average Salary: $55,226
Representatives provide support to clients. They work for firms such as Bank of America and Wells Fargo. Their job involves addressing client needs and ensuring satisfaction.
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