How much does a Customer Service Agent make in Syracuse, NY?
If you consider a career as a Customer Service Agent in Syracuse, NY, it is important to know what to expect in terms of salary. The average yearly salary for this position in Syracuse is approximately $32,478. This figure represents a good baseline for professionals in this role.
The salary for Customer Service Agents can vary based on experience and specific duties. For instance, agents with more experience or in higher roles can earn more. The lowest earners, in this case, make around $30,500, while the highest earners can reach up to $38,791 annually. It is also worth noting that those in the mid-range of the salary spectrum earn between $32,158 and $35,475 each year. These figures provide a clear picture of what to expect as you gain experience and advance in your career.
What are the highest paying cities for a Customer Service Agent near Syracuse, NY?
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Saratoga Springs, NY
Average Salary: $46,310
Working in customer service in Saratoga Springs offers a chance to connect with visitors and locals alike. Many hotels and resorts provide these roles, ensuring guests have a pleasant experience. Warm hospitality and a vibrant community make it an enjoyable place to work.
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Schenectady, NY
Average Salary: $41,160
In Schenectady, customer service positions often involve helping clients with various needs. Local companies like General Electric offer these roles, where you can make a real difference in people’s lives. The community spirit adds to the positive work environment.
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Albany, NY
Average Salary: $38,688
Albany provides numerous opportunities for those in customer service. The state capital's many businesses need skilled agents. Working here means being part of a dynamic city with a rich history and diverse clientele, making each day unique.
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Rochester, NY
Average Salary: $36,751
Rochester offers a variety of customer service jobs, especially in healthcare and technology. Companies like United Healthcare and Xerox require dedicated agents. The city's fast pace and innovative spirit can make the job both challenging and rewarding.
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Buffalo, NY
Average Salary: $34,208
Buffalo's customer service roles often involve assisting with a wide range of services. Local businesses, including banks and retail chains, provide many opportunities. The city’s strong community ties and diverse population add richness to the work experience.
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Ithaca, NY
Average Salary: $32,000
Ithaca presents a more laid-back environment for customer service roles. Colleges and tech firms here look for agents who can handle various tasks. The town’s educational and cultural atmosphere creates a unique and fulfilling workplace.
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Elmira, NY
Average Salary: $31,500
In Elmira, customer service jobs often involve working with a mix of clients and residents. Local businesses and healthcare providers offer these positions, where your skills can directly impact people’s lives. The smaller city feel provides a close-knit community spirit.
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What are the best paying companies for a Customer Service Agent in Syracuse, NY?
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United Ground Express
Average Salary: $32,500
United Ground Express, based in Syracuse, offers dynamic Customer Service Agent roles. They focus on delivering excellent customer support and maintaining top-notch service standards. The company operates primarily at Syracuse Hancock International Airport.
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Far Shot Recreation
Average Salary: $32,250
Far Shot Recreation provides Customer Service Agent positions in Syracuse. They are dedicated to providing top-quality outdoor recreation experiences. Their services are available throughout central New York, including Syracuse.
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Unifi
Average Salary: $31,000
Unifi, located in Syracuse, offers Customer Service Agent jobs with a focus on technology and communication. They provide innovative solutions and support for businesses across the state of New York.
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Piedmont Airlines
Average Salary: $30,893
Piedmont Airlines in Syracuse offers roles for Customer Service Agents. They focus on delivering top-notch service to passengers. The airline operates out of Syracuse Hancock International Airport, serving multiple destinations.
What are the best paying Customer Service Agent related jobs in Syracuse, NY?
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Technical Account Manager
Average Salary: $118,480
This role focuses on managing client accounts and ensuring technical support. Companies like Cisco Systems and IBM offer these positions. They aim to understand clients' needs and provide suitable technical solutions.
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Customer Engagement Manager
Average Salary: $91,750
This job involves creating strategies to keep customers happy. Working with firms like Verizon and Syracuse University, it focuses on improving customer satisfaction and retention.
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Customer Care Representative
Average Salary: $70,800
Helping clients solve issues and providing information are key duties. Companies such as Delta Air Lines and Wegmans offer these roles. They ensure a positive customer experience through effective communication.
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Support Analyst
Average Salary: $63,940
These professionals diagnose and solve technical problems. Employers like Lockheed Martin and Eversource Energy seek skilled analysts. They work to fix issues quickly to keep systems running smoothly.
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Customer Relations Representative
Average Salary: $56,667
The goal is to build strong relationships with clients. Companies in Syracuse, such as Syracuse University and Northwell Health, need reps who can manage customer interactions and feedback.
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Quality Assurance Specialist
Average Salary: $49,389
This role ensures products meet quality standards. At companies like Wegmans and Syracuse University, they inspect products and processes to maintain high quality.
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Client Services Representative
Average Salary: $48,750
Clients rely on these reps for information and support. Working with firms like Verizon and Syracuse University, they ensure clients have a smooth experience.
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Warranty Administrator
Average Salary: $47,438
This role manages warranty claims for clients. Companies such as GE Appliances and Wegmans need administrators who can handle claims efficiently and fairly.
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Account Representative
Average Salary: $43,964
They manage client accounts and ensure satisfaction. Employers like Delta Air Lines and Northwell Health look for reps who can build and maintain strong client relationships.
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Customer Service Representative
Average Salary: $41,027
These reps handle customer inquiries and complaints. Companies such as Eversource Energy and Syracuse University seek individuals who can provide excellent service and resolve issues effectively.
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