Customer Service Agent Salary in Syracuse, NY

Saratoga Springs, NY
Average Salary: $46,750
In Saratoga Springs, expect a bustling environment centered around tourism and horse racing. Many companies offer customer service roles, especially in hospitality and local attractions. Key employers include hotels, casinos, and major event venues.
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Schenectady, NY
Average Salary: $41,160
Schenectady provides a mix of industrial and service-based opportunities. Working here often means supporting major corporations like General Electric and the New York State Department of Health. These companies provide extensive customer support services.
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Albany, NY
Average Salary: $38,913
Albany offers a dynamic job market with numerous government and private sector opportunities. Positions often involve supporting entities like the New York State Government and major healthcare providers. This setting ensures a steady flow of customer service roles.
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Rochester, NY
Average Salary: $37,524
Rochester's job market thrives with positions in healthcare, education, and manufacturing. Companies like Eastman Kodak and local hospitals frequently hire for customer service. These roles often involve helping clients navigate complex systems.
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Buffalo, NY
Average Salary: $34,207
Buffalo presents a diverse job scene with roles in manufacturing, healthcare, and technology. Companies such as Blue Cross Blue Shield of Western New York and various hospitals offer many customer service positions. These roles emphasize helping clients with their needs.
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Ithaca, NY
Average Salary: $32,000
Ithaca offers a unique blend of academic and service-oriented opportunities. Local businesses and Cornell University provide various customer service jobs. Working here often means supporting students and faculty with a high level of care.
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Elmira, NY
Average Salary: $31,500
Elmira provides a smaller city feel with a strong emphasis on community service. Employers in healthcare and insurance, like Arnot Health, offer many customer service roles. These positions focus on providing excellent service to local residents.
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Envoy Air
Average Salary: $34,095
Envoy Air offers rewarding Customer Service Agent roles in Syracuse, NY. The company provides exceptional services to its clients. Envoy Air operates multiple locations in Syracuse and the surrounding areas.

United Ground Express
Average Salary: $33,000
United Ground Express is known for its supportive work environment. They seek dedicated Customer Service Agents in Syracuse, NY. Their operations span across various locations in the city, ensuring comprehensive service.

Trego-Dugan Aviation Inc
Average Salary: $32,333
Trego-Dugan Aviation Inc provides excellent opportunities for Customer Service Agents in Syracuse, NY. The company focuses on delivering high-quality services across its multiple locations in the city.

Far Shot Recreation
Average Salary: $32,250
Far Shot Recreation offers competitive salaries for Customer Service Agents in Syracuse, NY. They operate various locations in the city, providing a dynamic environment for their staff.

Unifi
Average Salary: $31,000
Unifi provides good roles for Customer Service Agents in Syracuse, NY. Their operations in the city offer a chance to work in diverse locations, enhancing the job experience.

Piedmont Airlines
Average Salary: $30,923
Piedmont Airlines looks for talented Customer Service Agents in Syracuse, NY. The company has several locations in the city, offering ample opportunities for career growth.

Technical Account Manager
Average Salary: $118,480
A Technical Account Manager works with businesses in the city to ensure they get the most from their software or services. They focus on building relationships and solving technical issues. Companies like Microsoft and Oracle in Syracuse employ these managers.
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Customer Engagement Manager
Average Salary: $91,750
A Customer Engagement Manager plans and carries out strategies to keep customers coming back. They work with marketing and sales teams to boost customer satisfaction. Local firms such as Verizon and Time Warner Cable look for these professionals.
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Customer Care Representative
Average Salary: $78,500
Customer Care Representatives help clients with their questions and concerns. They often work in call centers for companies like AT&T and Comcast. They need great communication skills and a friendly attitude.
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Customer Success Manager
Average Salary: $72,500
Customer Success Managers ensure customers use products or services effectively. They work closely with clients to improve their experience. Companies in Syracuse, such as IBM and Dell, hire these managers to maintain high customer satisfaction.
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Support Analyst
Average Salary: $63,568
Support Analysts provide technical assistance to customers. They diagnose issues and find solutions. Positions are available at companies like Cisco and Symantec, where they help clients resolve technical problems.
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Customer Relations Representative
Average Salary: $56,667
Customer Relations Representatives handle customer inquiries and complaints. They ensure positive interactions with the company. Local banks and insurance companies hire these reps to manage customer concerns.
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Warranty Administrator
Average Salary: $50,214
Warranty Administrators process warranty claims for products. They ensure customers receive the right service or parts. Companies like GE Appliances and Whirlpool hire these administrators to handle customer warranties.
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Quality Assurance Specialist
Average Salary: $49,551
Quality Assurance Specialists test products to ensure they meet quality standards. They work with manufacturing and customer service teams. Tech companies in Syracuse, like HP and Lenovo, need these specialists to maintain product quality.
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Client Services Representative
Average Salary: $48,750
Client Services Representatives help clients with account management and service requests. They need strong communication and problem-solving skills. Banks and financial institutions in Syracuse hire these reps to support their customers.
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Account Representative
Average Salary: $44,207
Account Representatives manage client accounts and maintain relationships. They work to increase sales and customer satisfaction. Companies like Procter & Gamble and Johnson & Johnson hire these reps to handle their accounts.
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