Customer Service Agent Salary in Virginia Beach, VA

Fairfax, VA
Average Salary: $107,100
In Fairfax, VA, working as a customer service agent offers the chance to support a variety of businesses, from tech startups to established corporations. The area's dynamic business scene provides many opportunities to connect with clients and contribute to company growth. Notable companies like ICF and Northrop Grumman offer rewarding positions.
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Chesapeake, VA
Average Salary: $40,619
Chesapeake, VA, offers a welcoming environment for customer service agents. Businesses in the area value clear communication and excellent service. Working here provides the chance to support local companies and build strong client relationships. Key employers include Sentara Healthcare and the U.S. Navy.
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Richmond, VA
Average Salary: $37,644
Richmond, VA, is a great place for customer service agents. The city is home to diverse businesses, giving agents the chance to gain experience across different sectors. Working in Richmond allows for a mix of in-person and remote interactions. Companies like Altria and Dominion Energy offer opportunities for professional growth.
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Norfolk, VA
Average Salary: $34,729
In Norfolk, VA, customer service agents find a bustling environment with many opportunities. The city’s maritime industry and military presence create a unique backdrop for service roles. Working here means engaging with a varied clientele. Local employers include Sentara Healthcare and the U.S. Navy.
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Hampton, VA
Average Salary: $34,012
Hampton, VA, is a vibrant city for customer service positions. The area’s diverse economy, with influences from the military and tourism, provides a dynamic work environment. Working in Hampton means engaging with a broad range of clients. Key employers include the U.S. Navy and NASA.
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Fredericksburg, VA
Average Salary: $33,969
Fredericksburg, VA, offers a charming setting for customer service roles. The city’s blend of historical charm and modern businesses creates a unique atmosphere. Working here allows for a balance of routine tasks and problem-solving. Companies like Mary Washington Healthcare and the U.S. Department of Veterans Affairs offer stable opportunities.
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Charlottesville, VA
Average Salary: $32,108
Charlottesville, VA, provides an intellectually stimulating environment for customer service agents. The city’s strong education sector and vibrant community life create a supportive work environment. Working in Charlottesville means interacting with a diverse clientele. Key employers include the University of Virginia and Thomas Jefferson Health District.
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Newport News, VA
Average Salary: $29,836
Newport News, VA, is an exciting place for customer service agents. The city’s focus on aerospace and maritime industries offers a dynamic work setting. Working here provides the chance to engage with a varied client base. Local employers include Northrop Grumman and the U.S. Navy.
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Roanoke, VA
Average Salary: $27,445
Roanoke, VA, offers a friendly and supportive environment for customer service professionals. The area’s mix of small businesses and larger companies creates a diverse work setting. Working in Roanoke means building strong relationships with clients. Key employers include Carilion Clinic and the U.S. Department of Veterans Affairs.
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Lynchburg, VA
Average Salary: $24,576
In Lynchburg, VA, customer service agents find a community-oriented work environment. The city’s focus on education and healthcare provides a supportive setting. Working here means interacting with a diverse range of clients. Local employers include Liberty University and Centra Health.
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Harris Teeter
Average Salary: $33,043
Harris Teeter offers rewarding career opportunities for Customer Service Agents. Working for this company means you’ll assist customers with their needs and ensure a positive shopping experience. Harris Teeter operates many stores throughout Virginia Beach and other locations in the eastern United States.

Navy Exchange
Average Salary: $30,000
At the Navy Exchange, Customer Service Agents play a key role in serving military personnel and their families. This role involves handling customer inquiries, managing transactions, and ensuring a friendly shopping experience. The Navy Exchange has locations at military bases, with significant presence near the Virginia Beach Naval Station.

Order Management Specialist
Average Salary: $138,210
An Order Management Specialist tracks customer orders. This person ensures orders are processed on time. They work with customers and teams to resolve issues.
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Technical Account Manager
Average Salary: $122,762
A Technical Account Manager acts as a link between clients and the company. They manage customer accounts. They provide technical support and keep clients satisfied.
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Customer Success Manager
Average Salary: $99,333
A Customer Success Manager helps clients achieve their goals. They provide guidance and support. Their aim is to boost client satisfaction and retention.
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Support Analyst
Average Salary: $91,938
A Support Analyst helps solve customer issues. They respond to inquiries and provide technical support. They aim to ensure clients have a positive experience.
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Quality Assurance Specialist
Average Salary: $67,704
A Quality Assurance Specialist ensures products meet standards. They inspect and test products. They also review processes to find improvements.
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Account Representative
Average Salary: $54,722
An Account Representative manages client accounts. They build strong relationships with clients. They work to meet client needs and boost sales.
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Customer Relations Representative
Average Salary: $49,769
A Customer Relations Representative handles customer inquiries. They address complaints and provide solutions. Their goal is to improve customer satisfaction.
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Client Services Representative
Average Salary: $49,151
A Client Services Representative assists clients with their needs. They handle inquiries and provide information. They aim to ensure clients feel valued and heard.
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Customer Engagement Manager
Average Salary: $42,875
A Customer Engagement Manager develops strategies to engage clients. They work to understand client needs. Their aim is to create positive client experiences.
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Technical Support Specialist
Average Salary: $40,000
A Technical Support Specialist helps clients with technical issues. They provide troubleshooting and solutions. Their aim is to resolve problems quickly and effectively.
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