Customer Service Agent Salary in Wilmington, NC

In Wilmington, NC, a Customer Service Agent can expect to earn a competitive salary. The average yearly salary for this role is around $34,270. This figure provides a good starting point for those considering this career path.

The salary range for Customer Service Agents in Wilmington varies. Most professionals earn between $30,023 and $38,114 per year. This range reflects the different levels of experience and skill sets within the field. Some agents with more experience or specialized skills may earn more, while others just starting out may earn less. It's important to note that salaries can also vary based on the company and industry.

1. Jacksonville, NC
   Average Salary: $33,786
   In Jacksonville, NC, you can find fulfilling roles in customer service with companies like New River Air Station. The city offers a mix of military and civilian opportunities. The local economy supports a variety of businesses, providing diverse job options.
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2. Myrtle Beach, SC
   Average Salary: $32,769
   Myrtle Beach, SC, is a vibrant city with a strong tourism industry. Working in customer service here means you will interact with many visitors. Companies like Myrtle Beach Boardwalk and SkyWheel offer exciting job opportunities. The lively atmosphere makes for an engaging work environment.
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3. Fayetteville, NC
   Average Salary: $30,528
   Fayetteville, NC, provides a range of customer service positions, especially in healthcare and education. With Fort Bragg nearby, military families often seek these roles. The city's diverse community creates a welcoming environment for customer service professionals.
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4. New Bern, NC
   Average Salary: $26,462
   New Bern, NC, offers a quieter pace for those in customer service. The city's historic charm attracts many visitors, providing job opportunities in local businesses. Working here means you will enjoy a close-knit community and a slower, more relaxed work environment.
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1. Piedmont Airlines
   Average Salary: $30,500
   Piedmont Airlines offers rewarding Customer Service Agent positions in Wilmington, NC. They focus on providing excellent service to passengers. Piedmont operates flights from Wilmington Regional Airport, connecting to various destinations.
   

   
   

2. Harris Teeter
   Average Salary: $29,600
   Harris Teeter provides Customer Service Agent jobs in Wilmington, NC. They emphasize customer satisfaction and teamwork. Harris Teeter operates multiple stores in Wilmington, offering a variety of retail and grocery services.
   

1. Customer Success Manager
   Average Salary: $67,339
   This role focuses on ensuring clients achieve their goals using a company's products or services. Success managers work closely with clients to understand their needs and provide solutions. Companies like IBM and Microsoft in Wilmington offer these positions.
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2. Technical Account Manager
   Average Salary: $65,875
   Technical account managers serve as the link between a company and its clients. They ensure clients use products effectively and solve any technical issues. Local firms such as Cisco and Dell Technologies in Wilmington hire for these roles.
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3. Support Analyst
   Average Salary: $55,587
   Support analysts help customers with technical issues and inquiries. They provide solutions and ensure customer satisfaction. Roles are available with companies like Verizon and AT&T in Wilmington.
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4. Customer Engagement Manager
   Average Salary: $51,750
   These managers develop strategies to keep customers engaged with a company. They work on improving customer experience and loyalty. Companies such as Bank of America and Wells Fargo in Wilmington offer these positions.
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5. Account Representative
   Average Salary: $51,627
   Account representatives manage relationships with clients and ensure their needs are met. They often work to grow business and maintain client satisfaction. Local firms like GEICO and State Farm in Wilmington hire for these roles.
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6. Quality Assurance Specialist
   Average Salary: $47,690
   Quality assurance specialists ensure products meet quality standards. They work to identify and fix issues before products reach customers. Companies like Procter & Gamble and Coca-Cola in Wilmington offer these positions.
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7. Customer Relations Representative
   Average Salary: $45,000
   These representatives handle customer inquiries and complaints. They work to resolve issues and improve customer satisfaction. Local firms such as Hilton and Marriott in Wilmington hire for these roles.
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8. Customer Care Representative
   Average Salary: $42,108
   Customer care representatives assist customers with their needs and questions. They aim to provide excellent service and resolve issues quickly. Companies like Amazon and UPS in Wilmington offer these positions.
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9. Client Services Representative
   Average Salary: $41,091
   Client services representatives support clients with various needs. They ensure clients have a positive experience and their issues are resolved. Local firms such as Chase and Bank of America in Wilmington hire for these roles.
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10. Warranty Administrator
    Average Salary: $32,000
    Warranty administrators handle customer warranty claims and ensure they are processed correctly. They work to resolve issues and maintain customer satisfaction. Companies like John Deere and Caterpillar in Wilmington offer these positions.
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