Customer Service Agent Salaries & Top Paying Companies in Wilmington, NC

Position

City

Salary

How much does a Customer Service Agent make in Wilmington, NC?

The average salary for a Customer Service Agent is $31,225 per year in Wilmington, NC.

Graph depicting the yearly salary distribution for Customer Service Agent jobs in Wilmington, NC, showing an average salary of $31,225 with varying distribution percentages across salary ranges.

Graph depicting the monthly salary distribution for Customer Service Agent jobs in Wilmington, NC, showing an average salary of $2,602 with varying distribution percentages across salary ranges.

Graph depicting the weekly salary distribution for Customer Service Agent jobs in Wilmington, NC, showing an average salary of $600 with varying distribution percentages across salary ranges.

Graph depicting the hourly salary distribution for Customer Service Agent jobs in Wilmington, NC, showing an average salary of $15 with varying distribution percentages across salary ranges.

In Wilmington, NC, a Customer Service Agent earns a competitive salary. On average, these professionals make around $31,225 each year. This figure serves as a benchmark for job seekers looking into this career path in the area.

To provide a clearer picture, here are some salary ranges for Customer Service Agents in Wilmington, NC:

$28,000 – $30,636: Entry-level positions
$30,636 – $33,273: Mid-level roles
$33,273 – $35,909: Experienced positions
$35,909 – $41,182: Senior positions

What are the highest paying cities for a Customer Service Agent near Wilmington, NC?

Job seekers looking for top-paying Customer Service Agent jobs near Wilmington, NC, will find promising opportunities in nearby cities. Fayetteville, NC, offers an average salary of about $33,000, making it a strong contender for those seeking higher pay. Myrtle Beach, SC, also provides competitive wages with an average salary of around $32,600. These locations provide attractive options for individuals aiming to earn a good living while serving customers.

Graph displaying highest paying cities salaries for Customer Service Agent jobs near Wilmington, NC, highlighting Fayetteville, NC with the highest at $33,031 and New Bern, NC with the lowest at $26,082.

Fayetteville, NC
Average Salary: $33,031
Fayetteville offers a vibrant job market for those in customer service. With major employers like Fort Bragg and Cape Fear Valley Health System, opportunities are plentiful. Working here means helping a diverse community with excellent support from local businesses.
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Myrtle Beach, SC
Average Salary: $32,637
Myrtle Beach is a bustling destination for customer service roles. The tourism industry drives demand for skilled professionals. Companies like Brookstone and Myrtle Beach Convention Center rely on friendly and efficient service to enhance visitor experiences.
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Jacksonville, NC
Average Salary: $31,767
Jacksonville presents a strong market for customer service jobs. The area's military presence and local businesses create many positions. Working in this area means you will help a dynamic community with a variety of needs, from local retail to healthcare.
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New Bern, NC
Average Salary: $26,082
New Bern offers a welcoming environment for those in customer service. The historic city attracts many who value community and service. With local businesses and government offices, there are ample opportunities to make a difference in people’s lives.
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What are the best paying companies for a Customer Service Agent in Wilmington, NC?

Looking for a good-paying job as a Customer Service Agent in Wilmington, NC? Piedmont Airlines and Harris Teeter both offer competitive salaries. Piedmont Airlines pays around $30,500 annually, while Harris Teeter offers about $29,428 per year. Both companies value their customer service agents, providing opportunities for growth and stability.

Graph displaying best paying company salaries for Customer Service Agent jobs in Wilmington, NC, highlighting Piedmont Airlines with the highest at $30,500 and Harris Teeter with the lowest at $29,428.

Piedmont Airlines
Average Salary: $30,500
Piedmont Airlines offers competitive salaries for Customer Service Agents. They serve many locations, including Wilmington, NC. Agents work in the airport, helping passengers with check-in, baggage handling, and any queries they may have. Piedmont Airlines is known for its friendly and professional atmosphere.
Harris Teeter
Average Salary: $29,428
Harris Teeter provides good compensation for Customer Service Agents in Wilmington, NC. This supermarket chain offers a dynamic work environment. Agents assist customers with their shopping needs, answer questions, and ensure a pleasant shopping experience. Harris Teeter operates several stores in the area, offering many opportunities for interaction with customers.

What are the best paying Customer Service Agent related jobs in Wilmington, NC?

Looking to move up from a Customer Service Agent role in Wilmington, NC? Consider positions like Customer Success Manager or Technical Account Manager, both offering above-average salaries. These roles focus on enhancing client satisfaction and managing accounts, making them ideal for those with strong communication and problem-solving skills. Another high-paying option is the Support Analyst, which combines technical expertise with customer support.

Graph displaying best paying related job salaries for Customer Service Agent jobs near Wilmington, NC, highlighting Customer Success Manager with the highest at $73,733 and Warranty Administrator with the lowest at $31,400.

Customer Success Manager
Average Salary: $73,733
The role focuses on ensuring clients get the most out of a product or service. This position works with companies such as Marriott International and Wyndham Hotels. They help customers navigate challenges and enhance their experience.
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Technical Account Manager
Average Salary: $65,875
In this job, someone provides technical support and solutions to clients. Companies like IBM and Oracle often hire for these roles. They serve as the link between the company and its clients, making sure technical needs are met.
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Support Analyst
Average Salary: $55,587
Support analysts help solve customer issues and improve satisfaction. They work for firms like Xerox and Citrix. This job requires strong problem-solving skills and the ability to communicate effectively with clients.
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Client Services Representative
Average Salary: $53,246
Representatives in this role assist clients with inquiries and concerns. They often work for financial institutions such as Bank of America. This job requires excellent communication and interpersonal skills.
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Customer Engagement Manager
Average Salary: $51,750
Customer engagement managers work to enhance customer interaction and satisfaction. They often work for retail giants like Lowe's and Home Depot. This role involves planning and executing strategies to keep customers engaged.
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Quality Assurance Specialist
Average Salary: $51,650
Quality assurance specialists ensure that products meet customer expectations. They are crucial for companies like Coca-Cola and PepsiCo. This job involves rigorous testing and feedback analysis.
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Account Representative
Average Salary: $51,278
Account representatives manage relationships with key clients. They work for firms such as AT&T and Verizon. This role involves maintaining strong communication and understanding client needs.
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Customer Relations Representative
Average Salary: $46,667
This position focuses on improving customer satisfaction. Companies like Comcast and Charter Communications hire for these roles. They handle complaints and provide solutions to ensure customer loyalty.
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Customer Care Representative
Average Salary: $41,550
Customer care representatives assist clients with various issues. They work for organizations such as UnitedHealthcare and Cigna. This job requires patience and a strong desire to help others.
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Warranty Administrator
Average Salary: $31,400
Warranty administrators handle customer claims and ensure warranty terms are met. They work for companies such as Toyota and Ford. This role involves processing claims and coordinating with repair shops.
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Customer Service Agent Salary in Wilmington, NC

How much does a Customer Service Agent make in Wilmington, NC?

What are the highest paying cities for a Customer Service Agent near Wilmington, NC?

What are the best paying companies for a Customer Service Agent in Wilmington, NC?

Currently 1,006 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

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