How much does a Customer Service Associate make in Albany, NY?
If you are seeking a job as a Customer Service Associate in Albany, NY, you will find it rewarding both in terms of personal fulfillment and income. On average, these professionals earn a yearly salary of $35,439. This figure provides a solid foundation for anyone entering or transitioning into the field. The salary range spans from $30,000 to $53,148, offering diverse earning potential based on experience and skills.
The salary distribution shows a broad spread, indicating multiple opportunities for advancement. Many Customer Service Associates earn between $30,000 and $40,000 in their early years. As experience grows, so does the salary, with a significant number earning between $40,000 and $53,148. This upward trend highlights the potential for career growth within the field. Continuous learning and skill development can lead to higher-paying positions and greater job satisfaction.
What are the highest paying cities for a Customer Service Associate near Albany, NY?

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White Plains, NY
Average Salary: $47,252
Working in White Plains allows you to serve customers in a vibrant business hub. The city is home to many large companies, offering diverse opportunities. You'll interact with a variety of clients and enjoy a lively, dynamic work environment.
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Hartford, CT
Average Salary: $41,699
In Hartford, you'll enjoy a mix of urban and suburban settings. The city's insurance companies and financial institutions provide a stable industry for customer service roles. You'll work in a professional setting with plenty of career growth possibilities.
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Burlington, VT
Average Salary: $40,373
Burlington offers a charming and friendly atmosphere. Here, you’ll support customers in a community known for its natural beauty and cultural richness. The city’s thriving retail and tech sectors provide a variety of engaging job opportunities.
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Poughkeepsie, NY
Average Salary: $36,824
Poughkeepsie provides a charming, historic setting with modern amenities. You'll help customers in a city that values community and tradition. The area is home to several large employers, offering stability and professional growth.
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Yonkers, NY
Average Salary: $36,591
Yonkers offers a blend of city life and suburban comfort. You'll work in a city known for its vibrant community and diverse industries. The area’s large businesses provide a range of career opportunities and a supportive work environment.
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Amsterdam, NY
Average Salary: $35,055
In Amsterdam, you’ll enjoy a small-town feel with access to modern conveniences. The city’s industries offer steady employment. Working here allows you to build strong relationships with clients in a close-knit community.
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Buffalo, NY
Average Salary: $34,924
Buffalo provides a rich, industrial backdrop with plenty of career options. You’ll work in a city known for its resilience and friendly residents. The area’s diverse businesses offer a variety of experiences and professional development.
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Rochester, NY
Average Salary: $34,901
Rochester offers a vibrant urban experience with plenty of opportunities. The city’s strong economy includes healthcare and education sectors. You’ll work in a forward-thinking environment with diverse clients and a supportive team.
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Saratoga Springs, NY
Average Salary: $34,607
Saratoga Springs combines historic charm with modern opportunities. The city’s tourism and horse racing industries provide unique customer service experiences. Working here allows you to engage with visitors in a beautiful, lively setting.
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Syracuse, NY
Average Salary: $34,208
Syracuse offers a mix of urban and rural elements. You’ll work in a city known for its cultural attractions and strong industries. The area provides a variety of customer service roles with opportunities for growth and development.
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What are the best paying companies for a Customer Service Associate in Albany, NY?

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Broadview Federal Credit Union
Average Salary: $41,000
Broadview Federal Credit Union offers rewarding Customer Service Associate positions in Albany, NY. They focus on providing exceptional service and community engagement. Their locations are conveniently situated throughout Albany, NY.
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Hertz
Average Salary: $37,833
Hertz seeks motivated Customer Service Associates in Albany, NY. This role involves assisting customers with car rentals and ensuring a positive experience. Hertz has multiple car rental locations in and around Albany, NY.
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MARSHALLS LLC
Average Salary: $33,760
MARSHALLS LLC provides Customer Service Associate jobs in Albany, NY. Employees support customers with a focus on sales and customer satisfaction. They operate multiple retail locations throughout Albany, NY.
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Amazon
Average Salary: $33,750
Amazon hires Customer Service Associates in Albany, NY, offering a dynamic work environment. Associates assist customers with online orders and logistics. Amazon has distribution centers and customer service hubs in the Albany, NY area.
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Walgreens
Average Salary: $33,625
Walgreens provides excellent Customer Service Associate roles in Albany, NY. Associates help customers with prescriptions and health products. They have numerous stores conveniently located across Albany, NY.
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Sherwin-Williams
Average Salary: $33,060
Sherwin-Williams offers Customer Service Associate jobs in Albany, NY. This role involves supporting customers with paint products and color consultation. They have retail stores and distribution centers in Albany, NY.
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7-Eleven
Average Salary: $32,286
7-Eleven hires Customer Service Associates in Albany, NY. Employees assist customers with a variety of convenience store needs. 7-Eleven operates multiple locations throughout Albany, NY.
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Hospitality Restaurant Group
Average Salary: $30,692
Hospitality Restaurant Group offers Customer Service Associate positions in Albany, NY. Associates provide excellent service to diners in a hospitality setting. They operate various restaurants throughout Albany, NY.
What are the best paying Customer Service Associate related jobs in Albany, NY?

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Technical Account Manager
Average Salary: $121,813
These professionals maintain strong relationships with clients. They ensure technical services meet customer needs. Companies like IBM and Microsoft offer these roles in Albany.
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Grocery Clerk
Average Salary: $97,500
These workers help customers find what they need. They stock shelves and assist with transactions. Grocery stores like Wegmans and Price Chopper have these positions available.
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Account Manager
Average Salary: $96,453
They oversee client accounts to drive growth. They build and maintain client relationships. Companies like Accenture and Deloitte offer these jobs in Albany.
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Customer Success Manager
Average Salary: $91,050
These managers ensure clients use a company’s products effectively. They help resolve any issues that arise. Companies like Salesforce and HubSpot hire for these roles in Albany.
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Community Manager
Average Salary: $77,144
They engage with online communities for brands. They handle customer interactions and feedback. Companies like Facebook and LinkedIn offer these jobs in Albany.
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Field Service Technician
Average Salary: $59,334
They travel to customer sites to install and repair equipment. They provide technical support. Companies like Cisco and HP offer these positions in Albany.
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Retail Sales Associate
Average Salary: $58,593
They assist customers with purchases. They handle transactions and provide product information. Stores like Target and Best Buy have these roles in Albany.
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Customer Engagement Manager
Average Salary: $57,325
They develop strategies to improve customer interaction. They work closely with marketing and sales teams. Companies like Amazon and Zappos offer these jobs in Albany.
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Sales Clerk
Average Salary: $38,285
They assist customers in making purchases. They stock shelves and maintain store appearance. Retailers like Walmart and Lowe’s have these positions in Albany.
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Cashier
Average Salary: $34,229
They handle cash and card transactions. They assist customers with returns and questions. Grocery stores and retail shops in Albany offer these jobs.
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