How much does a Customer Service Associate make in Albany, NY?
For those considering a career as a Customer Service Associate in Albany, NY, understanding the salary range can be very helpful. This role is essential in many businesses, offering both job satisfaction and good compensation. In Albany, the average yearly salary for a Customer Service Associate is $36,392. This figure serves as a baseline, but salaries can vary widely based on several factors.
When looking at salary data, it is helpful to see how different income levels are distributed. In Albany, the distribution looks like this:
- $32,000 – 40.46%
- $33,922 – 15.83%
- $35,845 – 3.52%
- $37,768 – 12.31%
- $39,690 – 14.07%
- $41,612 – 0.00%
- $43,535 – 0.00%
- $45,458 – 5.28%
- $47,380 – 1.76%
- $49,302 – 0.00%
- $51,225 – 1.76%
This data shows that many Customer Service Associates earn around $32,000 per year, while others may earn closer to $51,225. This wide range can depend on experience, skills, company size, and job responsibilities.
What are the highest paying cities for a Customer Service Associate near Albany, NY?

-
White Plains, NY
Average Salary: $47,613
In White Plains, working as a customer service representative provides a dynamic environment with many local businesses. Companies like IBM and PepsiCo offer great opportunities. The city’s vibrant atmosphere makes for an engaging work experience.
Find Customer Service Associate jobs in White Plains, NY
-
Hartford, CT
Average Salary: $41,640
Hartford's customer service roles offer a mix of in-person and remote work options. With prominent companies such as Aetna and Travelers, this city is ideal for those seeking stability and professional growth. Hartford’s rich history adds a unique touch to the daily work routine.
Find Customer Service Associate jobs in Hartford, CT
-
Burlington, VT
Average Salary: $39,931
In Burlington, customer service jobs benefit from a strong community feel. Companies like Ben & Jerry’s and UVM Health Network create a supportive work environment. The city’s focus on education and innovation makes it an exciting place to work.
Find Customer Service Associate jobs in Burlington, VT
-
Poughkeepsie, NY
Average Salary: $36,575
Poughkeepsie offers a mix of corporate and local business customer service roles. With companies like IBM and Philips, there are varied opportunities. The city’s historic charm and growing business scene provide a unique backdrop for professional development.
Find Customer Service Associate jobs in Poughkeepsie, NY
-
Yonkers, NY
Average Salary: $36,443
Yonkers provides a bustling environment for customer service associates. Employers such as United Rentals and NY Racing Association offer diverse opportunities. The city’s vibrant culture and strong community ties create an engaging work atmosphere.
Find Customer Service Associate jobs in Yonkers, NY
-
Amsterdam, NY
Average Salary: $36,439
In Amsterdam, customer service positions benefit from a friendly community vibe. Companies like Mohawk Industries and St. Mary’s Hospital offer solid career opportunities. The city’s small-town feel combined with urban amenities makes for a balanced work environment.
Find Customer Service Associate jobs in Amsterdam, NY
-
Saratoga Springs, NY
Average Salary: $35,776
Saratoga Springs offers a charming setting for customer service roles. With companies such as Saratoga Performing Arts Center and The Saratoga Casino Hotel, there are plenty of opportunities. The city’s resort-like atmosphere provides a pleasant work environment.
Find Customer Service Associate jobs in Saratoga Springs, NY
-
Rochester, NY
Average Salary: $35,074
In Rochester, customer service jobs provide a blend of medical and corporate opportunities. Companies like Mayo Clinic and Xerox offer diverse career paths. The city’s innovation and strong community make it an exciting place to work.
Find Customer Service Associate jobs in Rochester, NY
-
Syracuse, NY
Average Salary: $34,753
Syracuse offers a variety of customer service roles with companies such as Syracuse University and St. Joseph’s Health. The city’s rich cultural heritage and growing economy provide a dynamic work environment.
Find Customer Service Associate jobs in Syracuse, NY
-
Buffalo, NY
Average Salary: $34,695
Buffalo’s customer service jobs offer a mix of urban and suburban experiences. Employers such as KeyBank and New Era offer diverse opportunities. The city’s vibrant arts scene and strong community ties create an engaging work atmosphere.
Find Customer Service Associate jobs in Buffalo, NY
What are the best paying companies for a Customer Service Associate in Albany, NY?

-
Broadview Federal Credit Union
Average Salary: $41,000
Broadview Federal Credit Union offers Customer Service Associate positions with a focus on financial services. It operates multiple locations in Albany, NY, and the company emphasizes customer-focused service.
-
Hertz
Average Salary: $37,833
Hertz has Customer Service Associate jobs in Albany, NY, focusing on rental car services. These roles help customers with car rentals and related services. Hertz operates several locations in the area.
-
MARSHALLS LLC
Average Salary: $33,760
MARSHALLS LLC provides Customer Service Associate positions in Albany, NY, with a focus on retail services. Employees assist customers with purchases and inquiries. The company runs various stores in the region.
-
Amazon
Average Salary: $33,750
Amazon offers Customer Service Associate roles in Albany, NY, focusing on e-commerce services. Roles involve helping customers with online orders and inquiries. Amazon operates multiple facilities in the area.
-
Walgreens
Average Salary: $33,625
Walgreens provides Customer Service Associate positions in Albany, NY, emphasizing healthcare services. Employees assist customers with prescription needs and other health-related queries. The company runs several stores in the region.
-
Sherwin-Williams
Average Salary: $33,060
Sherwin-Williams offers Customer Service Associate jobs in Albany, NY, focusing on paint and coating services. Roles help customers with paint purchases and related needs. The company operates multiple locations in the area.
-
7-Eleven
Average Salary: $32,250
7-Eleven provides Customer Service Associate roles in Albany, NY, focusing on convenience store services. Employees assist customers with various purchases and inquiries. The company runs several stores in the region.
What are the best paying Customer Service Associate related jobs in Albany, NY?

-
Technical Account Manager
Average Salary: $120,936
This role handles relationships between a company and its clients. It involves working with key accounts to ensure satisfaction and retention. Companies like IBM and Cisco often seek candidates in Albany, NY.
Find Technical Account Manager jobs in Albany, NY
-
Account Manager
Average Salary: $97,500
Account managers focus on maintaining and building strong relationships with clients. They work closely with customers to understand their needs. Companies like Accenture and Deloitte in Albany, NY, value this skill set.
Find Account Manager jobs in Albany, NY
-
Customer Success Manager
Average Salary: $95,053
These professionals ensure customers are achieving their goals with a company’s products or services. They work with clients to maximize their satisfaction and retention. Companies such as Salesforce and Zendesk hire in Albany, NY.
Find Customer Success Manager jobs in Albany, NY
-
Retail Sales Associate
Average Salary: $91,050
This role involves assisting customers in finding the products they need. It requires excellent customer service skills. Stores like Walmart and Target in Albany, NY, often look for these associates.
Find Retail Sales Associate jobs in Albany, NY
-
Cashier
Average Salary: $78,231
Cashiers handle transactions at retail locations. They ensure accuracy and provide excellent customer service. Companies like Kroger and Safeway hire cashiers in Albany, NY.
Find Cashier jobs in Albany, NY
-
Customer Engagement Manager
Average Salary: $59,018
This position focuses on strategies to keep customers engaged with a brand. It involves creating campaigns and analyzing customer data. Firms like Airbnb and Uber in Albany, NY, need such professionals.
Find Customer Engagement Manager jobs in Albany, NY
-
Field Service Technician
Average Salary: $58,653
Field service technicians provide on-site support and maintenance services. They often work with hardware and software. Companies like Comcast and Verizon in Albany, NY, hire these specialists.
Find Field Service Technician jobs in Albany, NY
-
Sales Clerk
Average Salary: $57,558
Sales clerks help customers select products and complete transactions. They provide product information and handle returns. Retail stores like Macy’s and JCPenney look for sales clerks in Albany, NY.
Find Sales Clerk jobs in Albany, NY
-
Community Manager
Average Salary: $38,285
Community managers foster engagement and interaction among customers. They create content and manage social media presence. Companies like Facebook and Twitter in Albany, NY, employ community managers.
Find Community Manager jobs in Albany, NY
-
Grocery Clerk
Average Salary: $34,025
Grocery clerks assist customers with their purchases. They stock shelves and ensure products are well-organized. Stores like ShopRite and Price Chopper in Albany, NY, hire grocery clerks.
Find Grocery Clerk jobs in Albany, NY



