How much does a Customer Service Associate make in Cedar Rapids, IA?
Working as a Customer Service Associate in Cedar Rapids, IA, offers a solid salary that can help meet various financial needs. The average yearly salary for this role in Cedar Rapids is $32,038. This figure provides a clear baseline for those considering a position in customer service.
The salary range for Customer Service Associates in Cedar Rapids spans from $28,000 to $36,210 per year. Most professionals fall within this range, which reflects the diverse experience levels and company sizes in the area. Key factors influencing these earnings include the individual's experience, the company, and the specific industry they work in. Gaining more experience can lead to higher salaries, while working for larger companies may also result in better pay. This range provides a good outlook for those entering or considering a career in customer service.
What are the highest paying cities for a Customer Service Associate near Cedar Rapids, IA?

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Iowa City, IA
Average Salary: $37,567
In Iowa City, working as a Customer Service Associate means enjoying a close-knit community atmosphere while supporting well-known local businesses. The University of Iowa provides a steady stream of opportunities in retail and service sectors.
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Bloomington, IL
Average Salary: $33,630
Bloomington offers a vibrant community with a variety of businesses where a Customer Service Associate can thrive. Working here provides a mix of retail, healthcare, and corporate environments, making it an exciting place to develop customer service skills.
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Marion, IA
Average Salary: $33,455
In Marion, the pace is more relaxed, allowing associates to build strong relationships with customers. Companies here focus on community engagement, offering a supportive environment for growth.
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Des Moines, IA
Average Salary: $32,836
Des Moines is a bustling city with many opportunities for Customer Service Associates. Working in a large metropolitan area provides access to big companies and a dynamic work environment.
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Peoria, IL
Average Salary: $32,740
Peoria offers a blend of big-city opportunities and small-town friendliness. Customer Service Associates here enjoy a supportive work culture and access to diverse industries.
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Moline, IL
Average Salary: $32,188
Moline provides a great environment for Customer Service Associates to grow. The city's mix of manufacturing and retail offers varied experiences and career advancement opportunities.
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Rock Island, IL
Average Salary: $32,188
Rock Island is known for its friendly community and diverse job market. Working here allows associates to interact with a wide range of customers and companies.
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Waterloo, IA
Average Salary: $31,989
Waterloo is a thriving city with many local businesses seeking reliable Customer Service Associates. The community support and economic growth provide a positive working environment.
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Bettendorf, IA
Average Salary: $31,792
In Bettendorf, associates enjoy a friendly community and a variety of job opportunities. The city’s focus on quality of life makes it a pleasant place to work.
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Davenport, IA
Average Salary: $31,756
Davenport offers a mix of big-city amenities and small-town charm. Working as a Customer Service Associate here provides diverse experiences and a supportive work environment.
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What are the best paying companies for a Customer Service Associate in Cedar Rapids, IA?

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Sherwin-Williams
Average Salary: $33,857
Sherwin-Williams offers rewarding Customer Service Associate jobs in Cedar Rapids, IA. The company, known for its paint products, provides a stable work environment. Sherwin-Williams operates multiple locations across Cedar Rapids, ensuring various opportunities for growth and development.
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Hertz
Average Salary: $32,864
Hertz provides excellent Customer Service Associate roles in Cedar Rapids, IA. With a focus on vehicle rentals, Hertz ensures a dynamic work atmosphere. Their Cedar Rapids locations offer chances for customer interaction and service excellence.
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Walgreens
Average Salary: $32,833
Walgreens hires Customer Service Associates in Cedar Rapids, IA, offering a competitive salary. This renowned pharmacy chain values its employees and offers numerous locations throughout Cedar Rapids. Working here provides valuable customer service experience and opportunities for advancement.
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EZCORP
Average Salary: $29,000
EZCORP employs Customer Service Associates in Cedar Rapids, IA. Specializing in pawn and payday loan services, EZCORP offers diverse job roles. The company operates several branches in Cedar Rapids, providing solid job security and customer interaction.
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Raising Cane's Chicken Fingers
Average Salary: $28,250
Raising Cane's Chicken Fingers seeks Customer Service Associates in Cedar Rapids, IA. Known for its fast-food offerings, Raising Cane’s values friendly service. With multiple locations across Cedar Rapids, this job provides a vibrant work environment and growth opportunities.
What are the best paying Customer Service Associate related jobs in Cedar Rapids, IA?

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Customer Success Manager
Average Salary: $85,000
This role focuses on maintaining and growing customer relationships. It involves understanding customer needs and providing the best solutions. Companies like Hy-Vee and Vermeer Corporation look for these professionals.
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Account Manager
Average Salary: $68,266
Account managers work closely with clients to ensure satisfaction and meet goals. They act as the main point of contact between the company and the customer. Cedar Rapids-based businesses such as John Deere and Rockwell Collins hire these professionals.
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Field Service Technician
Average Salary: $61,526
This position requires traveling to customer sites to install and repair equipment. It combines technical skills with customer interaction. Local businesses like Lennox International and Cedar Rapids Utilities need field service technicians.
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Cash Accountant
Average Salary: $57,758
Cash accountants manage financial records and ensure accurate financial reporting. They work with teams to keep track of incoming and outgoing cash. Local firms like Cedar Rapids Federal Savings Bank look for candidates with strong accounting skills.
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Retail Sales Associate
Average Salary: $54,427
These professionals help customers find products and complete purchases. They provide excellent customer service and often work in busy environments. Local stores like Walmart and Hy-Vee need dedicated sales associates.
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Technical Account Manager
Average Salary: $51,000
Technical account managers support clients with technical products and services. They ensure customer satisfaction and handle complex technical issues. Companies such as Vermeer Corporation and Lennox International hire these professionals.
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Community Manager
Average Salary: $46,037
Community managers engage with online communities and social media platforms. They build and maintain relationships with followers and customers. Local businesses with an online presence need community managers.
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Sales Clerk
Average Salary: $38,917
Sales clerks assist customers in finding the products they need. They handle transactions and provide product information. Many local stores like Target and Walmart look for enthusiastic sales clerks.
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Grocery Clerk
Average Salary: $29,404
Grocery clerks help customers with their shopping needs. They stock shelves, assist with product queries, and ensure a clean store environment. Local grocery stores like Hy-Vee and Save-A-Lot hire these workers.
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Cashier
Average Salary: $28,644
Cashiers handle transactions and provide customer service at the checkout. They ensure accurate cash handling and a positive shopping experience. Cedar Rapids businesses like Walmart and Target employ cashiers.
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