Customer Service Associate Salary in Springfield, MA

Updated on Apr 11, 2025
Position
City
Salary

How much does a Customer Service Associate make in Springfield, MA?

The average salary for a Customer Service Associate is $34,081 per year in Springfield, MA.

If you're considering a role as a Customer Service Associate in Springfield, MA, you'll be pleased to know that the average yearly salary for this position is around $34,081. This figure provides a solid foundation for those entering the field, with many associates earning between $32,500 and $42,000 annually. This range offers a good balance, allowing for both growth and stability in your career. Springfield's market supports a competitive environment, ensuring that your skills and dedication are fairly compensated. Whether you're looking for a starting point or aiming to advance, these figures reflect a promising outlook for Customer Service Associates in the area.

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What are the highest paying cities for Customer Service Associate near Springfield, MA?

If you're a Customer Service Associate near Springfield, MA, consider looking in Amherst, MA, where the average salary is the highest at $42,689. Westfield, MA, and Holyoke, MA, also offer competitive salaries. These cities provide excellent opportunities for those seeking better pay in their field.
Graph displaying highest paying cities salaries for Customer Service Associate jobs near Springfield, MA, highlighting Amherst, MA with the highest at $42,689 and Northampton, MA with the lowest at $33,250.
  1. Amherst, MA
    Average Salary: $42,689
    In Amherst, you'll find fulfilling roles at educational institutions and local businesses. Companies like UMass and local cafes offer great opportunities.
    Find Customer Service Associate jobs in Amherst, MA


  2. Westfield, MA
    Average Salary: $35,864
    Westfield provides a mix of retail and service-oriented positions. Look for openings at places like Stop & Shop and local hotels.
    Find Customer Service Associate jobs in Westfield, MA


  3. Holyoke, MA
    Average Salary: $35,810
    Holyoke's growing business scene offers various positions. Companies such as MassMutual and local shops are hiring.
    Find Customer Service Associate jobs in Holyoke, MA


  4. Enfield, CT
    Average Salary: $34,869
    Enfield has a range of opportunities in retail and service industries. Check out openings at local supermarkets and healthcare facilities.
    Find Customer Service Associate jobs in Enfield, CT


  5. West Springfield, MA
    Average Salary: $34,255
    West Springfield offers diverse roles in retail and customer service. Look for jobs at places like Big Y and local restaurants.
    Find Customer Service Associate jobs in West Springfield, MA


  6. Greenfield, MA
    Average Salary: $33,808
    In Greenfield, you can find positions in retail and local businesses. Companies like Walmart and small businesses are hiring.
    Find Customer Service Associate jobs in Greenfield, MA


  7. Palmer, MA
    Average Salary: $33,400
    Palmer provides a variety of roles in retail and service sectors. Explore opportunities at places like Dunkin' and local shops.
    Find Customer Service Associate jobs in Palmer, MA


  8. Easthampton, MA
    Average Salary: $33,358
    Easthampton offers roles in retail and local businesses. Companies like Market Basket and small businesses are hiring.
    Find Customer Service Associate jobs in Easthampton, MA


  9. Ware, MA
    Average Salary: $33,267
    Ware has a range of positions in retail and service industries. Look for jobs at places like Hannaford and local cafes.
    Find Customer Service Associate jobs in Ware, MA


  10. Northampton, MA
    Average Salary: $33,250
    Northampton offers diverse roles in retail and customer service. Companies like Whole Foods and local businesses are hiring.
    Find Customer Service Associate jobs in Northampton, MA

What are the best paying companies for Customer Service Associate in Springfield, MA?

If you're seeking a rewarding career as a Customer Service Associate in Springfield, MA, consider MassMutual and Walgreens. MassMutual offers an average salary of $42,750, while Walgreens provides a competitive salary of $33,000. Both companies value their customer service teams and offer opportunities for growth.
Graph displaying best paying company salaries for Customer Service Associate jobs in Springfield, MA, highlighting MassMutual with the highest at $42,750 and Walgreens with the lowest at $33,000.
  1. MassMutual
    Average Salary: $42,750
    MassMutual offers rewarding Customer Service Associate positions. They focus on providing excellent service to their clients. MassMutual operates in Springfield, MA, and has a strong reputation for employee benefits and career growth.


  2. Walgreens
    Average Salary: $33,000
    Walgreens provides a dynamic environment for Customer Service Associates. They value teamwork and customer satisfaction. With locations throughout Springfield, MA, Walgreens offers opportunities for growth and development.

There are 6,421 Customer Service Associate job openings nationwide!

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
6,421 Job Openings
Understanding the Customer Service Associate Role & How to Become One | ReadySetHire